--- title: "Superhuman Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Superhuman Software - reviews, pricing plans, popular comparisons to other Physical Therapy products and more." source_url: "https://www.capterra.com/p/199278/Superhuman/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # Superhuman Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Superhuman ## What is Superhuman? Superhuman is an AI-powered email software. The product helps users fly through their inbox twice as fast as before, be more responsive to what matters most, and eliminate email anxiety. Superhuman uses advanced AI features like natural language processing to generate entire emails from a few prompts, automatically triage incoming messages, and enable users to automate common phrases and emails. The software integrates with Gmail and Outlook to provide a streamlined experience. ## What is Superhuman used for? [Email Management](https://www.capterra.com/email-management-software/)[Physical Therapy](https://www.capterra.com/physical-therapy-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $25 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Superhuman?[Manage this product listing](https://www.g2.com/products/superhuman-mail/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Superhuman 4.8 (23) VS. [4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $25 Per User, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (23) Ease Of Use 4.6 (84,301) Value For Money 4.1 (21) Value For Money 4.5 (60,295) Customer Service 4.5 (19) Customer Service 4.5 (55,214) ## Superhuman alternatives Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (87,165)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,535)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) [4.6 (14,183)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227157/Microsoft-365/) [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) [4.2 (863)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/266980/Yahoo-Mail/) [View all alternatives](https://www.capterra.com/p/199278/Superhuman/alternatives/) ## FAQs about Superhuman Overview ### Which roles and teams benefit most from Superhuman? Superhuman is most used by executives, operations leaders, project managers, and customer-facing technical teams that manage high email volumes. CEOs, founders, and C-suite leaders keep decisions and stakeholder correspondence moving; operations and project staff coordinate priorities; presales and customer success teams track client follow-ups; marketing and administrative professionals organize campaigns, scheduling, and inbox triage. Answer based on 23 reviews Overview ### What company size and industries is Superhuman built for? Superhuman is for high-performing sales and enterprise teams using Gmail or Outlook, with 87% of reviewers from small businesses. Its leading industries are Information Technology and Services and Marketing and Advertising at 17% each, followed by Financial Services at 9%. Reviewers primarily use it for email management. Answer based on 23 reviews Features and Usability ### What are the key features of Superhuman? Superhuman offers inbox management, prioritization, and response management for handling email workflows. Core capabilities also include email tracking, email monitoring, archiving and retention, reporting and analytics, workflow automation, and third-party integrations, with a mobile app for access across devices. Pricing ### How much does it cost and what fees or limitations are included? Superhuman starts at $25 per user/month for the Starter plan and $33 per user/month for the Business plan. Starter includes Calendar & Scheduling, Email Productivity, and Superhuman AI. Business adds Ask AI, Auto Drafts, and HubSpot & Salesforce. No free plan or trial is listed. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does Superhuman integrate with? Superhuman connects natively to Gmail and Microsoft Outlook for email account integration. These native connections let teams use Superhuman with the two major mailbox platforms it supports, covering both Google and Microsoft email environments. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Superhuman offer? Superhuman provides documentation to help teams get started. Documentation gives users written reference material for setup, feature guidance, and step-by-step instructions that can be reviewed at any time during onboarding and routine use. Answer based on 4 reviews Getting Started and Support ### What customer support options does Superhuman offer? Superhuman provides email/help desk, FAQ/forum, and a knowledge base for customer support. Users describe the support as responsive and helpful, with some saying it goes above and beyond. A few note that support can still leave gaps for tasks they want handled directly inside the product. Answer based on 3 reviews ## Features AI summary Based on 17,634 Physical Therapy reviews Capterra reviewers highlight these as the features buyers care about most when comparing email management software: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) Superhuman supports **Inbox Management** and **Email Tracking**, so teams can stay on top of incoming messages and see when outreach gets opened or viewed. However, it does not offer **Search/Filter**. Instead, it provides **Email Monitoring** (**46%**), another feature reviewers rate highly. Together, these capabilities help businesses manage high email volume, keep visibility into message activity, and respond faster to important conversations. Inbox Management 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Organize, prioritize, and manage incoming communications Email Tracking 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track delivered, received, and opened emails Email Monitoring 4.9 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Ability to oversee and optimize the operations of a mail server Response Management 5.0 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Archiving & Retention 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Reporting/Analytics 3.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Superhuman 10 features ### All Features - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Tracking: Track delivered, received, and opened emails - Inbox Management: Organize, prioritize, and manage incoming communications - Mobile App: Access the system via a mobile application - Prioritization: Arrange tasks based on the level of priority or urgency - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.6 (23) 4.6 Based on 23 reviews ## Pricing Value for money 4.1 (21) [View pricing plan details](https://www.capterra.com/p/199278/Superhuman/pricing/) Starter $25.00 Per User,Per Month It includes: - Email Productivity - Superhuman AI - Team Collaboration - Calendar & Scheduling - Unified Admin & Billing - Group Productivity Coaching Business $33.00 Per User,Per Month It includes: - Auto Drafts - Ask AI - Custom Auto Labels with AI - HubSpot & Salesforce - Recent Opens Enterprise Contact us for pricing It includes: - Advanced Security & Controls - Single Sign-On - Customer Success Manager - Team Analytics - Priority Support - VIP Productivity Coaching Value for money 4.1 (21) 4.1 Based on 21 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (19) 4.5 Based on 19 reviews ## User reviews Overall rating 4.8 Based on 24 reviews Filter by rating Counts reflect reviews available in this feed. 5(21) 4(2) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Ashley V. Senior Sales Manager, North America 5.0 November 6, 2026 AI summary based on a full review Superhuman Mail significantly boosts inbox efficiency and team collaboration by categorizing emails and enabling quick responses. A noted limitation is the inability to view customer replies inline, requiring users to check Gmail for those responses. Log in to unlock the full review, detailed ratings, and pros & cons Franco Miguel M. Executive Assistant Used the software for: Less than 1 year ### "Efficient email software for people striving for Inbox-zero." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2022 Overall, it has been a pleasure to use Superhuman as it helps keep my days organized with all the features you can use like snoozing, drafting, templates, shortcuts, email bios that give information about the receipient/sender, etc. Pros I love how Superhuman shows an HD photograph after I clear all my inbox messages (once I reach inbox zero). It's a minor feature but It makes me feel rewarded for handling my emails. Cons The learning curve in remembering the keyboard shortcuts is hard but worth it since it will definitely x10 your efficiency in handling emails. Another thing I dislike is the muted/tame interface - just black and gray feels unmotivating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marcus K. Marketing Used the software for: 3-5 years ### "Fastest email app – but not a 5 star service, yet" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 3, 2025 A decent 4/5, close to be 5. I just wish they would improve the non-team parts of the tool – like creating a unified inbox and making the UI more up to date. Superhuman is still better than most other apps, in par with Spark. Pros Fast email tool, and keeps you focused on one email at a time. It's keyboard shortcuts are what makes it gold. Cons The cost, and that it doesn't have a unified inbox. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer SVP of Operations Used the software for: Less than 1 year ### "Isn't that great and customer service is even worse." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 15, 2024 GMail has improved enough that Superhuman is redundant in many if not all aspects. Pros The email integrations and keyboard shortcuts are the best thing about it, as well as the built in email tracking. Cons Customer Support: Asked to cancel and they still are charging me for it! I also don't want to archive every email I mark as "complete" but that doesn't seem possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior DevSecOps Engieer Used the software for: Less than 1 year ### "You won't go back to free email tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 29, 2022 My overall experience with Superhuman has been great. I hope they release more apps with the same speed and UI/UX. Pros Superhuman is extremely fast on my desktop and phone. There is a keyboard shortcut for almost every function. And if you forget the shortcut you can press "command + k" to pop up the quick menu. Another timesaver is when you open a calendar invite email, Superhuman will pop up your calendar automatically. I do not need to open a separate calendar app to view if I am busy before I accept the invite. Bonus: With "command + u" I can quickly unsubscribe/block an email Cons In order to copy some text via the mobile app, you need to press the open email in a new window icon, then you can press-hold to copy text. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "Speeds up daily email workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2023 I learned a new contemporary way to go through daily emails. Pros There are so many features about Superhuman that makes it the best email software out there. After learning the keyboard shortcuts, I can move through emails like a breeze, mark them done, snooze or set reminders. I can also split the inbox to go through only newsletters or work mail or only important mail from real people. There's also AI function to create replys or summarize emails. Cons The learning curve for keyboard shortcuts is quite big but after that's done, I was good to go. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alasdair H. CEO Used the software for: 1-3 years ### "The best email app out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2025 Incredible app - it's completely changed my relationship with email. The way it allows you to triage your emails is just epic. Pros Epic speed improvements in processing email. It's designed from the ground up to allow you to process email really quickly Cons There is very little to complain about with Superhuman. It's a very well considered app and the design quality is an order of magnitude above gmail etc Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ariel F. ceo Used the software for: Less than 1 year ### "The best Interface to any computer device/system that I have seen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2021 Absolutely amazing, and inspiring as well. Pros Everything. All decisions regarding the user interface appear to give the user the best possible experience, while keeping in mind one single objective - to guarantee the user's comfort. And apparently - we can get really, really comfortable. It does not make sense for me to write how great Superhuman is to my daily, dreaded routine of going through my inbox. I think you should just try it because it's so simple and easy to use. As an example of how great this software is, an Anecdote: I've had a gmail account since 09/02/2006, and I can prove it. Since then, I have had exactly 0 days with no emails to address in my inbox. I don't think it's the result of not trying or wanting to. I simply couldn't deal with my mail for so long, that it took endless time Hopefully, we will see some real progress there in the next few months. If you take into account, that as years went by - the rate of incoming emails kept going up - you get a very messy inbox. Well that is all gone now. My new inbox interface has 0 emails. What Superhuman like to call "Inbox zero" state. In less than an hour, I went from a 17-year-old mess to a clean and most importantly - an empty inbox. Bravo, Superhuman. Cons Nothing. I love everything about it. It's perfect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Russell B. CEO Used the software for: 1-3 years ### "Pricey but helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 23, 2021 Overall I enjoy Superhuman although it is very costly for what it is. Their customer support is very responsive and has gone above and beyond for me more than once. However, there are some limitations that are very frustrating, such as the inability to print a specific email to PDF for archival purposes. You can only print the entire screen/conversation, on all platforms I use it on (iOS, Mac OS, and Windows/chrome). I would also prefer to use a native Windows App over a browser. Pros It takes many of the features of Gmail and makes them much easier to access and use. I particularly like the snippets feature and the scheduled sending/reminders/follow up prompts. The interface is clean, and is generally quick in the app. Cons Lack of a unified inbox. Lack of a native Windows app. Constantly needing to re-authorize Superhuman with Google, although that may be a Google issue rather than a Superhuman one. Very pricey for what it is. Lack of ability to easily print a specific email to PDF. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Travis S. Director of Business Intelligence Used the software for: Less than 1 year ### "Huge time saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2020 Email management has never been so fast and easy. The keyboard shortcuts are a huge time saver, and it's obvious that a lot of care was taken by Superhuman's team to create the best UX possible. Pros Superhuman is great. It's the best thing that has happened to my inbox in years. It's still under development so there have been a few bugs since I started using it, but support is lightning fast and happy to resolve any problems. Cons My only complaint is that they don't have an Android version of the mobile app yet, but they've said they'll notify me when it becomes available. Based on my experience so far I believe wholeheartedly that they will keep me informed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/199278/Superhuman/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft 365 vs Superhuman](https://www.capterra.com/compare/199278-227157/Superhuman-vs-Microsoft-365)