# Superhuman Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Superhuman Software - reviews, pricing plans, popular comparisons to other Email Management products and more.

Source: https://www.capterra.com/p/199278/Superhuman

---

# 

 Superhuman Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Superhuman

## What is Superhuman?

Superhuman is an AI-powered email software. The product helps users fly through their inbox twice as fast as before, be more responsive to what matters most, and eliminate email anxiety. Superhuman uses advanced AI features like natural language processing to generate entire emails from a few prompts, automatically triage incoming messages, and enable users to automate common phrases and emails. The software integrates with Gmail and Outlook to provide a streamlined experience.

## What is Superhuman used for?

[Email Management](https://www.capterra.com/email-management-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$25

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Superhuman?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://superhuman.com/&name=Superhuman)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Superhuman

4.8 (23)

VS.

[4.6 (3,427)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$25

Per User, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (23)

Ease Of Use

4.6 (3,415)

Value For Money

4.1 (21)

Value For Money

4.5 (2,995)

Customer Service

4.5 (19)

Customer Service

4.5 (2,995)

## Superhuman alternatives

[4.7 (1,776)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (2,919)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,377)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,538)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[View all alternatives](https://www.capterra.com/p/199278/Superhuman/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Email Monitoring

4.9 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Ability to oversee and optimize the operations of a mail server

Response Management

5.0 (7)

114.29% of 7 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Archiving & Retention

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Email Tracking

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track delivered, received, and opened emails

Inbox Management

4.7 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

Organize, prioritize, and manage incoming communications

Reporting/Analytics

3.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Superhuman 10 features

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Ability to oversee and optimize the operations of a mail server

Track delivered, received, and opened emails

Organize, prioritize, and manage incoming communications

Access the system via a mobile application

Arrange tasks based on the level of priority or urgency

Streamlining repetitive tasks and activities through automated and predefined workflows

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Set up connections to third-party platforms to improve business processes

Features

4.6 (23)

4.6

Based on 23 reviews

## Pricing

Value for money

4.1 (21)

[View pricing plan details](https://www.capterra.com/p/199278/Superhuman/pricing/)

Starter

$25.00

Per User,Per Month

It includes:

-   Email Productivity
-   Superhuman AI
-   Team Collaboration
-   Calendar & Scheduling
-   Unified Admin & Billing
-   Group Productivity Coaching

Business

$33.00

Per User,Per Month

It includes:

-   Auto Drafts
-   Ask AI
-   Custom Auto Labels with AI
-   HubSpot & Salesforce
-   Recent Opens

Value for money

4.1 (21)

4.1

Based on 21 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

## Support, customer service and training options

Customer Service

4.5 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (19)

4.5

Based on 19 reviews

## User reviews

Overall rating

4.8

Based on 23 reviews

Filter by rating

5(20)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AH

Alasdair H.

CEO

Information Technology and Services

### "The best email app out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2025

Incredible app - it's completely changed my relationship with email. The way it allows you to triage your emails is just epic.

Pros

Epic speed improvements in processing email. It's designed from the ground up to allow you to process email really quickly

Cons

There is very little to complain about with Superhuman. It's a very well considered app and the design quality is an order of magnitude above gmail etc

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Marcus K.

Marketing

Marketing and Advertising

### "Fastest email app – but not a 5 star service, yet"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 28, 2024

A decent 4/5, close to be 5. I just wish they would improve the non-team parts of the tool – like creating a unified inbox and making the UI more up to date. Superhuman is still better than most other apps, in par with Spark.

Pros

Fast email tool, and keeps you focused on one email at a time. It's keyboard shortcuts are what makes it gold.

Cons

The cost, and that it doesn't have a unified inbox.

Switched from

[Polymail](https://www.capterra.com/p/163982/Polymail/)

[Mailbutler](https://www.capterra.com/p/166387/Mailbutler-Business/)

I gave it a try out of curiosity and hype, and loved using it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FM

Fem M.

Head of People

Information Technology and Services

### "Great tool to stay on top of your inbox! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 12, 2024

A great experience. Like I mentioned it's easy to use, pretty intuitive and really helps me work through a high volume of emails I receive on a daily basis.

Pros

Once you got a grip on the short keys it's so easy to use. It's a concept that works very well if you have large volume of emails and need to plan out your responses. I miss far less emails, can schedule a moment to respond for things that take longer and can respond, send, archive etc without taking my fingers off my keyboard.

Cons

Not really a con, but it took me a bit longer to memorise the short keys (but that could be just a me problem). Once I did it truly was like breezing through my inbox.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AQ

Arnaud Q.

gerant

Sports

### "Un logiciel qui change vraiment notre facon de travailler"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 16, 2024

Pros

Idéal pour travailler en équipe sur une seule et meme boite mail

Cons

Pas possible de faire une prise de notes avec retour à une date déterminée

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kagera B.

Project Manager

Business Supplies and Equipment

### "Superhuman - Effective Marketing Solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 30, 2024

Pros

It makes email monitoring and tracking easy It a;so helps with marketing.

Cons

No issues experienced at all with Superhuman

Switched from

[DirectIQ Email Marketing](https://www.capterra.com/p/135395/DirectIQ/)

[FireDrum Email Marketing](https://www.capterra.com/p/139932/FireDrum-Email-Marketing/)

[CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

SVP of Operations

Marketing and Advertising

### "Isn't that great and customer service is even worse."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

February 14, 2024

GMail has improved enough that Superhuman is redundant in many if not all aspects.

Pros

The email integrations and keyboard shortcuts are the best thing about it, as well as the built in email tracking.

Cons

Customer Support: Asked to cancel and they still are charging me for it! I also don't want to archive every email I mark as "complete" but that doesn't seem possible.

Reasons for choosing Superhuman

I was recommended this from a friend to use for my business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jason M.

COO

Plastics

### "Superhuman is by far the best email client. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 19, 2023

Love it, love it, love it.

Pros

It's lightening fast, keyboard shortcuts are simple and super affective.

Cons

The price is too high for an email application

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IG

Ivar G.

CEO

Marketing and Advertising

### "Speeds up daily email workflow"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2023

I learned a new contemporary way to go through daily emails.

Pros

There are so many features about Superhuman that makes it the best email software out there. After learning the keyboard shortcuts, I can move through emails like a breeze, mark them done, snooze or set reminders. I can also split the inbox to go through only newsletters or work mail or only important mail from real people. There's also AI function to create replys or summarize emails.

Cons

The learning curve for keyboard shortcuts is quite big but after that's done, I was good to go.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

There are so many more features in Superhuman + AI function

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing Consultant

Marketing and Advertising

### "After years of battling my inbox - finally a solution that works!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2023

Just brilliant. If you dream of inbox Zero, this will help you achieve it within minutes! Make sure you arrange a demo. I found this absolutely invaluable. You can then test the software for 30 days, but on day 5 I paid for it! Wouldn't ever go without it now!

Pros

Initially, I doubted that paying for an email client would be a waste of money, but after having used the software for 2 months now it's paid for itself in the amount of time I have saved! My previous inbox had between 700-1000 email messages and I used it a bit like an additional to-do list, but often missed things that had disappeared from view. Once a year, I'd get around to sorting, archiving and deleting emails, but it would soon fill up again.After a product demo, I knew instantly this was for me. Within 30 minutes (!!!) of installing the software I had inbox Zero! I was blown away! Instead of using folders and email rules, they use a split inbox system. This didn't make sense to me until I saw it in the demo. Basically, your emails arrive in different inboxed that you have set up yourself. These "inboxes" are displayed across the top and a number in brackets indicates how many emails are in each. You can train the software to have all newsletters go into one of those split inboxes, you can have a VIP inbox for your most important clients and another one where you send info to yourself. I have all my payment emails come into one too.When working through your emails, your brain doesn't jump between topics (i.e. customer enquiry, newsletter, payment, personal emails etc.), but you stay in the mind space for each split inbox and deal with it. Your brain will thank you. After almost 20 years in business, I finally feel in control of my inbox!

Cons

While you can add different email accounts to the email client (without any extra costs), it would be good to have a generic search functionality that allows me to search in ALL email accounts without me having to switch to the one where I think the email arrived in.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LF

luis f.

graphic designer

Arts and Crafts

### "supergood"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 19, 2022

Pros

What I like most about it is that I no longer have angry customers due to a late or never reply. It helps me prioritize my mails.

Cons

The price, is too much for just an email organizer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/199278/Superhuman/reviews/)

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Popular comparisons

[Gmail vs Superhuman](https://www.capterra.com/compare/199278-202338/Superhuman-vs-Gmail) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)