# Botpress Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Botpress Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more. Source: https://www.capterra.com/p/199292/Botpress --- # Botpress Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Botpress ## What is Botpress? Botpress simplifies AI, enabling teams to quickly build and deploy AI chatbots that enhance user experiences. Our platform combines the power of large language models with a user-friendly interface, making AI accessible to businesses of all sizes. From automating customer service to engaging users in 100+ languages, Botpress provides the tools you need to innovate communication. Experience the benefits of streamlined chatbot development and unlock the potential of AI-powered conversations with Botpress. ## What is Botpress used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) Overall rating Based on 37 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price CA$495 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Botpress?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://botpress.com&name=Botpress) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Botpress 4.5 (37) VS. [5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price CA$495 Usage Based, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (37) Ease Of Use 5.0 (807) Value For Money 4.4 (26) Value For Money 4.9 (732) Customer Service 4.0 (29) Customer Service 5.0 (737) ## Botpress alternatives [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month [Learn More](https://www.capterra.com/p/239947/UChat/) [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/10020420/Darwin-AI/) [Mindset AI](https://www.capterra.com/p/10027071/Mindset-AI/) [4.9 (15)](https://www.capterra.com/p/10027071/Mindset-AI/reviews/) Starting price $30000.00 Per User, Per Month [Learn More](https://www.capterra.com/p/10027071/Mindset-AI/) [Denser AI](https://www.capterra.com/p/10019191/Denser-AI/) [5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/) Starting price $19.00 Per User, Per Month [Learn More](https://www.capterra.com/p/10019191/Denser-AI/) [View all alternatives](https://www.capterra.com/p/199292/Botpress/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chatbot 4.6 (14) 92.86% of 14 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Natural Language Processing 4.6 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Code-free Development 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Live Chat 4.0 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Ability to chat online in real time Multi-Channel Communication 3.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multi-Language 4.6 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Manage and support multiple languages Botpress 17 features Software program that continuously adjusts its behavior based on observed data AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Graphical representation of data Acknowledge and reward employees for reaching specific goals and/or for exemplary performance For the intention to be used by developers Helps understand a user's intentions/actions Ability to chat online in real time Enable businesses to implement machine learning algorithms on business data such as sales and revenue Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Streamlining repetitive tasks and activities through automated and predefined workflows Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group View and track pertinent metrics to find patterns and gain insights from data Program systems that assist users with their daily administrative responsibilities Get Advice We can help you find the software with the features you need. Features 4.3 (37) 4.3 Based on 37 reviews ## Pricing Value for money 4.4 (26) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/199292/Botpress/pricing/) Pay-as-you-go CA$0.00 Team CA$495.00 Usage Based,Per Month Value for money 4.4 (26) 4.4 Based on 26 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Okta](https://www.capterra.com/p/119653/Okta/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (29) 4.0 Based on 29 reviews ## User reviews Overall rating 4.5 Based on 37 reviews Filter by rating 5(19) 4(17) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BM Boneficious M. Founder Logistics and Supply Chain ### "Increase the 5$ limit" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 6, 2026 It's not that bad, everything has its own flaws but I would recommend it to anyone. The Botpress YouTube channel is also great for explaining the User Interface Pros It's User Interface is really designed to accommodate even those that are new to vibe coding .it allows continued improvement Cons The small free tier doesn't allow you to do anything of any use. It would be better if the free tier allowed more that 500 messages and events Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wisdom B. Founder Logistics and Supply Chain ### "A great tool for creating custom Ai chatbots with ease" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 30, 2025 Overall, I had a great experience, building a chatbot for the very first time, despite not being technically inclined Pros I really like how flexible and user-friendly it is, especially for non-technical users. The visual flow builder makes it easy to design chatbots without deep coding skills Cons Sometimes it takes time to get used to the interface, and setting up advanced Features can be a bit technical for beginners Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jon David C. CEO Financial Services ### "Great Beginner Friendly Chatbot Platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 31, 2024 Pros We loved the low cost and east of deployment. We were looking at about a half a dozen different chatbot platforms. We had narrowed the choices down to two open source chatbot platforms because we did not want to be locked in to anyone companies technology. We did not expect much support but Botpress was a nice surprise. They have a very active and supportive community along with weekly office hours and Discord server which was a great resource. Cons There wasn't really anything not to love about Botpress. The initial startup was a bit confusing because we had been using other open source platforms and weren't expecting an already setup cloud platform but that was a wonderful surprise. Reasons for choosing Botpress Ease of use, scalability, cost of deployment and operation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Jean-Francois F. Associé, Direction Web Information Technology and Services ### "Excellent product and very user-friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 22, 2024 Pros After evaluating multiple options, we found Botpress to be the ideal solution. This tool stands out for its user-friendliness, ease of use, and efficiency. The combination of managing conversation flows with pre-configured cards and AI provides effective control and remarkable flexibility. Moreover, the integration with GPT is highly impressive and seamlessly incorporated into the tool. In addition, the support for learning the tool is robust. The available documentation, active Discord channel for inquiries and discussions, and comprehensive YouTube training channel together create a well-designed ecosystem around the tool. Cons While the documentation is accessible and easy to consult, there are areas for improvement, such as the inclusion of default values for certain configurations or variables. Our tests helped us identify these, but the search in the documentation did not. Switched from [Dialogflow](https://www.capterra.com/p/180853/Dialogflow/) A more user-friendly interface in Botpress and stronger support within the Botpress ecosystem. Reasons for choosing Botpress The interface, pricing, and support are the three main reasons we chose Botpress over other products. Additionally, being a Quebec-based product, it allows us to support local businesses, which we highly value. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Licenciado en Sistema Computer Software ### "Buen contenido para personalizar un bot" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 22, 2024 Pros Me gustó que tenga variables que detecten automáticamente si es fecha o si es un nombre de persona Cons Que no obtenga respuestas de una api por medio de get Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Max H. Director of Marketing Computer Software ### "Botpress is a Great Way to Get Started in Chatbots" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 16, 2024 Pros I like that it was easy and free to get started. They have a generous free plan, so it's easy to explore and test its capabilities. Cons It would be a huge help to have more templates available as a starting point. The software is intuitive, but for a beginner it's hard to sift through all options to find the best way to accomplish the task at hand. I think having more templates would be a great way to learn options and best practices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Carolyn M. Freelance Developer Computer Software ### "World-Class Bot Building Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2024 Botpress is a great platform with a strong community of developers around the world that are welcoming and open to sharing their time, resources, and elevating best practices among bot builders. Pros Botpress offers an economical and code-friendly low-code platform that allows for a range of user skill and experience to begin building scalable applications quickly. Cons Ambiguity on feature releases / project update timelines. They're certainly not the only company that ships features without a schedule posted to the public, but it's always nice to have a know in advance when new bells and whistles are coming! Alternatives considered [Voiceflow](https://www.capterra.com/p/198623/Voiceflow/) Reasons for choosing Botpress I wanted a low-code platform that didn't abstract away the coding element entirely and still retained enough of a robust developer toolkit that it can be built upon and scaled up gradually or rapidly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User AI Engineer E-Learning ### "very good but need more effort" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 21, 2024 Pros ease of use variety of features ease of integration flexibility Cons live chat and dashboard for managing the bot aren't the best there this is a critical issue to solve. would be nice to consider pricing for non dollar contries Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Technical Manager Computer Software ### "Botpress approaching" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 20, 2024 Pros It is easy to understand it. The process for building bots is very intuitive Cons Complete courses to understand all the functionalities Reasons for choosing Botpress Simplicity in the use and big amount of functionalities Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KO Kamsi O. Research Staff Religious Institutions ### "A Flexible Chatbot Building Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 15, 2024 Pros I like that Botpress has a low-code interface that makes it easy to create and manage chatbots, with little or no coding skills. I can use the visual flow editor, the built-in templates, and the drag-and-drop widgets to design conversational flows and user interfaces in minutes. Cons I dislike that Botpress has a steep learning curve, especially for beginners and non-technical users. The platform has a lot of features and options, which can be overwhelming and confusing at first. I have to spend some time and effort to learn how to use the platform effectively and efficiently. Switched from [Dialogflow](https://www.capterra.com/p/180853/Dialogflow/) I switched to Botpress because i wanted more control and flexibility over my chatbot projects and i could create bots with drag and drop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/199292/Botpress/reviews/) Popular comparisons [UChat vs Botpress](https://www.capterra.com/compare/199292-239947/Botpress-vs-UChat)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)