# Page 2 | Botpress Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Botpress the right Artificial Intelligence solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199292/Botpress/reviews --- Botpress 4.5 (37) [View alternatives](https://www.capterra.com/p/199292/Botpress/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Botpress ## Showing most helpful reviews Showing 26-37 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KC Kodey C. Owner Education Management Used the software for: Less than 6 months ### "Easy, quick, and powerful " February 13, 2024 5.0 Pros It was way easier than I thought to create a chatbot. And the powerful tools were just what we were looking for. Cons The only issues we have faced is with multiple knowledge bases. Once we added a second knowledge base, the results of the chat changed. Review Source AB Alex B. CEO Internet Used the software for: 6-12 months ### "Botpress is a universal tool for creating chatbots." February 14, 2024 4.0 Pros I like that Botpress is versatile in it's functionality. It comes with great built-in tools as well as the possibility to embed custom code. Cons It is not that easy to use when you first start out. Review Source VR Verified Reviewer Botpress review Computer Software Used the software for: 6-12 months ### "Botpress review" April 15, 2020 5.0 Pros Tem uma ótima funcionalidade e atende as expectativas de IA. Cons Pode ser um pouco complicado para o uso inicial, mas facilmente adaptável em pouco tempo. Review Source Response from Botpress April 22, 2020 Thanks a lot for the great review. MF Moises F. Software Engineer Consumer Services Used the software for: 2+ years ### "making a bot was never so easy" April 7, 2020 5.0 Pros Easy to set up your bot helpful guides Easy to manipulate Cons At first it was a little complicated to integrate our bot to the systems Review Source Response from Botpress April 15, 2020 Hi Moises, thanks for taking the time to review Botpress. I'd like to know how we could have made the integration easier for you. Please reach out to me with more details. Best, Marc Artemio E. Manager Telecommunications Used the software for: I used a free trial ### "Exceptional conversational AI software" April 2, 2020 4.0 We are working in a help desk solution for our field workers support Pros 1\. It's open source 2. Botpress hass a community forum for support 3. Botpress SDK is help you to develop robust apps and with more functionalities Cons We still are testing this solution and not yet have cons arguments Alternatives considered [Dialogflow](https://www.capterra.com/p/180853/Dialogflow/) Reason for choosing Botpress We believe in open source software, the develop curve is very shortly and we think that integrate this solution with our BPM, that is open source too, will are very simple Review Source Response from Botpress April 15, 2020 Hi Artemio, thanks for taking the time to review Botpress. I am glad to hear your positive experience and I am looking forward to seeing you benefiting from a conversational ai platform. Best, Marc DM Damacio M. developer Computer Software Used the software for: Less than 6 months ### "great app, easy and fast" March 21, 2020 5.0 perfet for fast comunicate with visitors and useful tool to request data form Pros is a easy way to keep proative comunication with web visitors .. easy to configurate and conec Cons you need some tecnic skils to setup for the first time Reason for choosing Botpress my easyest way Review Source Response from Botpress March 26, 2020 Thanks for leaving some feedback Damacio. JN Jeroen N. CEO Information Technology and Services Used the software for: 6-12 months ### "Persistency delivers success" April 10, 2020 5.0 We have created a complex use case for the bot and couldn't solve this for acceptable costs with other bot software, so we're happy to have been able to work with Botpress. Pros It's quite complete, of course it's open source and it's getting more than the job done. Cons It's not the easiest bot software to set up. Documentation is improving and that helps a lot. Alternatives considered [rasa.io](https://www.capterra.com/p/150496/rasa-io/) Review Source Response from Botpress April 15, 2020 Hi Jeroen, thanks for taking the time to review Botpress. Your feedback is greatly appreciated. Best, Marc DM Derek M. Lead Health, Wellness and Fitness Used the software for: Less than 6 months ### "Botpress setup experiance" February 15, 2024 4.0 Over all I was very happy with the ease of setup. Pros How simple it was to get up and running with our data. Cons Not as customizable as I would like. For example having and api to use Review Source PN Pierre N. Developer & Designer Financial Services Used the software for: I used a free trial ### "Review" April 11, 2020 5.0 Pros The documentation is really good - easy to understand and the screenshots helped too. Cons Ummm, nothing comes to mind... Oh, Whatsapp integration would be amazing, but I realise it's sort of impossible. Alternatives considered [Chatlio](https://www.capterra.com/p/177179/Chatlio/)[Intercom](https://www.capterra.com/p/134347/Intercom/) Review Source Response from Botpress April 22, 2020 Hi Pierre, thanks a lot for reviewing Botpress. WhatsApp integration is something we've been trying to get for quite some times. It's a long process to get the approval. Rest assure, we are working on this. best, Marc MB Mohammed B. Manager Information Technology and Services Used the software for: 6-12 months ### "Recommanded" March 11, 2020 5.0 Pros most i like is free and opensource, has web interface for configuration and most a very helpfull support even for free edition Cons very difficult to run multiple instance from one installation Review Source Response from Botpress March 16, 2020 Hi Mohammed, thanks for reviewing Botpress. Really happy you enjoyed using Botpress. For your information, to run multiple instances of Botpress with one installation you must use the Enterprise Version. Cheers, Marc AP Andrés P. CTO Information Technology and Services Used the software for: Less than 6 months ### "Good and easy way to start developing your own Bot" April 2, 2020 4.0 We start using botpress as an alternative to build our on-prem chat bot. Its easy to install, and you can start playing in mather of minutes. Pros The visual designer with drag and drop its a most that other players must emulate. Cons The lack of more plugins or integrations Reason for choosing Botpress Easy to install Onprem Review Source Response from Botpress April 6, 2020 Hi Andres, thanks for leaving a review. I'd like to know more about your point regarding lack of integrations and plugins. Botpress is highly extensible and you can code practically anything plugins or integration you want using our SDK and other dev tools. Send me an email at marc.mercier@botpress.com. Cheers! JC Julio C. Consultant Computer Networking Used the software for: I used a free trial ### "Short Review" April 10, 2020 4.0 Pros Being open-source, the ease with which it can be configured. Cons Not enough experimentation that would allow for uncovering lacking features Review Source Response from Botpress April 15, 2020 Hi Julio, thanks for taking the time to leave a review. Best, Marc Similar Products Featured ## Related categories [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.