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With VisionReply you track, prioritize and solve your customer's support tickets fast and efficient with no duplication of work. Communication with team members and customers is easy and simple to track and with a shared inbox everything is transparent and nothing will get lost. With the live dashboard you get a great overview of the situation and you managers and agents will be able to react promptly to any changes and nothing will be missed. VisionReply makes Customer Support easy!
Provider
Visionera
Located In
Sweden
Foundation
2001
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
In Person, Live Online, Documentation
Support
Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base
Businesses of all sizes in all industries who need a reliable and easy system for Customer support. For more advanced functionality it is easy to later expand into our powerful product VisionFlow.
Content Source: VisionReply
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