--- title: "Orca Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Orca Software - reviews, pricing plans, popular comparisons to other Customer Advocacy products and more." source_url: "https://www.capterra.com/p/199324/ORCA/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Orca Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Orca ## What is Orca? Orca is a native Salesforce(R) application built to enable your sales teams to efficiently manage and engage your best advocates directly in Salesforce. Orca helps maximize hyper-local selling, improve deal momentum & minimize sales cycle, and track analytics on reference while reducing advocate fatigue. ## What is Orca used for? [Referral](https://www.capterra.com/referral-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) Top alternative Featured Starting price $5000 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Orca?[Manage this product listing](https://www.g2.com/products/cortez-labs-orca/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Orca 0.0 VS. [4.9 (268)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting Price $5000 Per User, Per Year Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (182) Value For Money 0.0 (0) Value For Money 4.6 (169) Customer Service 0.0 (0) Customer Service 4.9 (170) ## Orca alternatives [4.7 (709)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (101)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [InviteReferrals](https://www.capterra.com/p/138738/InviteReferrals/) [4.9 (182)](https://www.capterra.com/p/138738/InviteReferrals/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/138738/InviteReferrals/) [ReferenceEdge](https://www.capterra.com/p/107201/ReferenceEdge/) [4.7 (20)](https://www.capterra.com/p/107201/ReferenceEdge/reviews/) Starting price $999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/107201/ReferenceEdge/) ## FAQs about Orca Overview ### What company size and specific industries is Orca built for? Orca is designed for organizations of any size that want to reward their advocates, and it can fit companies across any industry or vertical. The product is not limited to a specific sector, making it suitable for businesses seeking a general advocate rewards solution. Features and Usability ### What are the key features of Orca? Orca offers reminders, workflow management, and request assignment for coordinating advocacy tasks. It also includes advocate management, contact management, and customer database tools, plus referral tracking, reference request automation, and reference usage tracking. Reporting features include activity dashboard, real-time analytics, real-time reporting, ROI tracking, and reporting & statistics. Integrations ### Which third-party tools and platforms does Orca integrate with? Orca integrates with Google Maps and Slack. These two native connections cover mapping and team communication, giving Orca a focused set of third-party tools for location-based workflows and internal coordination. Getting Started and Support ### What training and onboarding options does Orca offer? Orca provides documentation for teams getting started. Documentation supports self-paced reference, step-by-step guidance, and a written resource for checking setup details and product features as needed. Getting Started and Support ### What customer support options does Orca offer? Orca provides Email/Help Desk and FAQ/Forum support. These channels let users submit questions directly or search for self-service answers in written resources. No reviewer feedback is available here, so support quality, response speed, and helpfulness cannot be characterized from user experience data. ## Features AI summary Based on 1,040 Customer Advocacy reviews Capterra reviewers highlight these as the features buyers care about most when choosing referral software: - **Incentive Management** (**46%** of reviewers rated this feature as critical) - **Conversion Tracking** (**53%**) - **Referral Tracking** (**55%**) Orca supports **Incentive Management** and **Referral Tracking**, so businesses can manage referral rewards and monitor referral activity in one system. However, it does not offer **Conversion Tracking**. Instead, it provides **Loyalty Program** (**50%**), which gives companies another way to encourage repeat customer participation and strengthen retention. Together, these features help businesses track referral performance, reward advocates, and build programs that support ongoing customer growth. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Advocate Management Track and manage advocate communication, engagement, and performance API Application programming interface that allows for integration with other systems/databases Contact Management Manage, organize, and store contact information Customer Advocacy Encourage your customers to promote your company by providing materials, tools, and reward programs Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Orca 27 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Advocate Management: Track and manage advocate communication, engagement, and performance - API: Application programming interface that allows for integration with other systems/databases - Contact Management: Manage, organize, and store contact information - Customer Advocacy: Encourage your customers to promote your company by providing materials, tools, and reward programs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - For Customer Referrals: For customer referral programs / referral marketing products - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Gamification: Games or game-like elements to track progress and reward accomplishments - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reference Request Automation: Ability of the software to take the manual effort out of the process of requesting and collecting references - Reference Usage Tracking: Monitor and track how often customer references are used - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $5,000 Per User,Per Year ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.