--- title: "Orca Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Orca Software - reviews, pricing plans, popular comparisons to other Customer Advocacy products and more." source_url: "https://www.capterra.com/p/199324/ORCA/" page_type: "product" language: "en" --- # Orca Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Orca ## What is Orca? Orca is a native Salesforce(R) application built to enable your sales teams to efficiently manage and engage your best advocates directly in Salesforce. Orca helps maximize hyper-local selling, improve deal momentum & minimize sales cycle, and track analytics on reference while reducing advocate fatigue. ## What is Orca used for? [Referral](https://www.capterra.com/referral-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Orca?[Manage this product listing](https://www.g2.com/products/cortez-labs-orca/claim_requests/new?auto=true) ## Orca Overview Updated September 2026 AI summary Orca is a cloud-based referral and advocacy platform for small and midsize businesses, supporting contact management, referral tracking, incentive management, and rewards. It offers workflow automation, real-time reporting, gamification, and loyalty program capabilities, with integrations for Google Maps and Slack. Orca enables organizations to manage and incentivize advocates while monitoring program performance and engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Orca 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $5000 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (182) Value For Money 0.0 (0) Value For Money 4.5 (169) Customer Service 0.0 (0) Customer Service 4.6 (170) ## Orca alternatives [4.6 (101)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [InviteReferrals](https://www.capterra.com/p/138738/InviteReferrals/) [4.9 (182)](https://www.capterra.com/p/138738/InviteReferrals/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/138738/InviteReferrals/) [ReferenceEdge](https://www.capterra.com/p/107201/ReferenceEdge/) [4.7 (20)](https://www.capterra.com/p/107201/ReferenceEdge/reviews/) Starting price $999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/107201/ReferenceEdge/) [Buyapowa](https://www.capterra.com/p/153180/Buyapowa/) [4.6 (84)](https://www.capterra.com/p/153180/Buyapowa/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153180/Buyapowa/) ## FAQs about Orca Overview ### What company size and specific industries is Orca built for? Orca is designed for organizations of any size across any industry or vertical that want to reward their advocates. It fits businesses seeking a way to recognize and incentivize customers, users, or supporters, regardless of whether they operate in retail, services, technology, or other sectors. Features and Usability ### What are the key features of Orca? Orca offers reminders plus workflow management for request assignment, program notices, and real-time updates. It includes customer advocacy features such as advocate management, contact management, nomination tracking, and reference request automation, along with referral tracking, rewards management, gamification, reporting and analytics, ROI tracking, and third-party integrations. Integrations ### Which third-party tools and platforms does Orca integrate with? Orca connects natively to Google Maps and Slack. These integrations cover mapping and team communication, giving Orca a small but focused set of third-party connections for location data and collaboration. Getting Started and Support ### What training and onboarding options does Orca offer? Orca provides documentation for teams that want written reference material during setup and use. Documentation supports self-paced review of product features, steps, and basic guidance when teams need to check information as they work. Getting Started and Support ### What customer support options does Orca offer? Orca provides Email/Help Desk and FAQ/Forum support channels. Users can use these options to submit questions or browse common answers and discussion threads. No reviewer feedback on support quality is available in the catalog data, so no claims can be made about response times or helpfulness. ## Features AI summary Based on 1,040 Customer Advocacy reviews Capterra reviewers highlight these as the features buyers care about most when choosing referral software: - **Incentive Management** (**46%** of reviewers rated this feature as critical) - **Conversion Tracking** (**53%**) - **Referral Tracking** (**55%**) Orca supports **Incentive Management** and **Referral Tracking**, so businesses can manage referral rewards and monitor referral activity in one system. However, it does not offer **Conversion Tracking**. Instead, it provides **Loyalty Program** (**50%**), which gives companies another way to encourage repeat customer participation and strengthen retention. Together, these features help businesses track referral performance, reward advocates, and build programs that support ongoing customer growth. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Advocate Management Track and manage advocate communication, engagement, and performance API Application programming interface that allows for integration with other systems/databases Contact Management Manage, organize, and store contact information Customer Advocacy Encourage your customers to promote your company by providing materials, tools, and reward programs Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Orca 27 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Advocate Management: Track and manage advocate communication, engagement, and performance - API: Application programming interface that allows for integration with other systems/databases - Contact Management: Manage, organize, and store contact information - Customer Advocacy: Encourage your customers to promote your company by providing materials, tools, and reward programs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - For Customer Referrals: For customer referral programs / referral marketing products - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Gamification: Games or game-like elements to track progress and reward accomplishments - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reference Request Automation: Ability of the software to take the manual effort out of the process of requesting and collecting references - Reference Usage Tracking: Monitor and track how often customer references are used - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $5,000 Per User,Per Year ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.