--- title: "Komo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Komo Software - reviews, pricing plans, popular comparisons to other Digital Experience Platforms (DXP) products and more." source_url: "https://www.capterra.com/p/199370/Komo-Engagement-Hub/" page_type: "product" language: "en" --- # Komo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Komo ## What is Komo? Komo is a complete Customer Engagement Platform that helps you cut through the noise, to truly connect with your customers and retain and grow those connections over time. Our technology enables enterprise brands to create and deliver captivating experiences at every point of the customer journey. To create moments that demand attention, drive action and encourage loyalty. We call this ‘owning the moment’. ## What is Komo used for? [Lead Generation](https://www.capterra.com/lead-generation-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Gamification](https://www.capterra.com/gamification-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Komo?[Manage this product listing](https://www.g2.com/products/komo-technologies-komo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Komo 5.0 (1) VS. [### EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price Contact vendor Starting Price $14.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (912) Value For Money 5.0 (1) Value For Money 4.7 (831) Customer Service 0.0 (0) Customer Service 4.8 (851) ## Komo alternatives [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [4.2 (531)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) [4.1 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/) Starting price $8.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135148/Agile-CRM/) Highest Rated [Apex Loyalty](https://www.capterra.com/p/161685/Hero-Loyalty/) [5.0 (6)](https://www.capterra.com/p/161685/Hero-Loyalty/#reviews) Starting price $4990.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161685/Hero-Loyalty/) [Marigold Grow](https://www.capterra.com/p/267732/Cheetah-Experiences/) [3.0 (1)](https://www.capterra.com/p/267732/Cheetah-Experiences/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/267732/Cheetah-Experiences/) ## FAQs about Komo Overview ### What company size and specific industries is Komo built for? Komo is designed for organizations across a wide range of industries, including sport, consumer goods, broadcast media, hospitality, retail, shopping centres, and agencies. Its industry-agnostic approach suggests fit for businesses of various sizes that need a flexible solution rather than one built for a single sector. Features and Usability ### What are the key features of Komo? Komo offers campaign management and planning, campaign analytics, and multi-channel marketing tools for email, social media, and landing pages. It also includes CRM features such as contact databases, lead management, segmentation, and conversion tracking, plus engagement tools like chat/messaging, forms, surveys, gamification, rewards, and real-time reporting. Integrations ### Which third-party tools and platforms does Komo integrate with? Komo integrates with Canva, Google Ads, HubSpot CRM, Klaviyo, Mailchimp, and Zapier. It connects to marketing, CRM, email, and automation tools, giving teams a focused set of third-party options for campaign management, customer data, and workflow connections. Getting Started and Support ### What training and onboarding options does Komo offer? Komo provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for reviewing features and setup steps. Getting Started and Support ### What customer support options does Komo offer? Komo provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer feedback available on support, no reliable claims can be made about response speed, helpfulness, or common frustrations. The listed channels indicate several ways users can seek assistance and self-service information. ## Features AI summary Based on 6,570 Digital Experience Platforms (DXP) reviews Capterra data shows that buyers of lead generation software rank the following features as their top priorities: - **Search/Filter** (**44%** of reviewers rated this feature as critical) - **Lead Capture** (**50%**) - **Lead Management** (**42%**) Komo includes **Lead Capture** and **Lead Management**, giving teams a way to collect incoming prospects and keep follow-up activities organized. However, it does not offer **Search/Filter**. Instead, it provides **Contact Database** (**45%**) and **Lead Verification/Validation** (**43%**), which can help businesses keep prospect records accurate and focus outreach on higher-quality leads, helping teams improve lead handling and sales follow-up. Lead Capture 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Chat/Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Templates 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Engagement Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Komo 63 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Creation: The ability to create unique content - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contest Management: Organize and manage interactive contests or challenges - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Sales Teams/Organizations: Caters to sales teams - For Training/Education: Used for training or educational purposes - Forms Management: Store, manage and track all forms in a centralized location - Gamification: Games or game-like elements to track progress and reward accomplishments - Interactive Content: Allow the audience to interact or engage with the content - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Lead Verification/Validation: Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Canva](https://www.capterra.com/p/168956/Canva/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Marianela F. Water Treatment Consultant Chemicals ### "Komo, an audience engagement platform for generating exclusive content and increasing leads." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 4, 2023 Komo constantly supports us in increasing a consistent and different experience on our website, whether it be through real-time multiplayer trivia games, games for users to correctly predict a series of outcomes based on a real-life event, such as a sports game, a reality show or awards night, 'scratch and win' cards allow us to set odds and instantly reward users through a fun and engaging experience, and much more. Pros Komo can be integrated as a subdomain of our main website or as a standalone URL that provides value to our leads and customers. With Komo, we can create content very quickly without requiring a development team or code generation for a successful implementation, on the other hand, it has multiple interactive content cards and game concepts that allow us to create brand experiences aimed at strengthening the acceptance of our products as well as marketing campaigns that increase our visibility. Cons Komo is a platform that has currently been adopted by multiple clients and has become increasingly popular, making a difference with quantitative results related to the increase in user experience in our web environments. With Komo, we can collect essential data to understand the behavior of our leads and customers and keep this information centralized for further processing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.