--- title: "55PBX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 55PBX Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more." source_url: "https://www.capterra.com/p/199508/55PBX/" page_type: "product" language: "en" --- # 55PBX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 55PBX ## What is 55PBX? 55PBX is the complete CCaaS - CONTACT CENTER AS A SERVICE solution for you to have a phone through Carrier or VOIP, SMS and Whatsapp. Perfect for Customer Service, Sales Teams and all the company. API for Whatsapp Templates, Intelligent IVR, automatic dialer, reports and features for CX improvements. Integrates with Zendesk, Freshdesk, Salesforce, Pipedrive, and Hubspot. PT-Br A 55PBX é uma solução de PABX Virtual, Telefonia e Whatsapp com CRM's como Zendesk, Salesforce, Hi Platform e mais ## What is 55PBX used for? [Call Center](https://www.capterra.com/call-center-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)[IVR](https://www.capterra.com/ivr-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$39 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 55PBX?[Manage this product listing](https://www.g2.com/products/55pbx/claim_requests/new?auto=true) ## 55PBX Overview Updated September 2026 AI summary 55PBX provides businesses of all sizes with cloud-based tools for managing and tracking calls, integrating with CRM systems, and supporting call centers or sales operations. It offers features such as IVR, call recording, real-time analytics, campaign management, and advanced call routing. Deployment is available across web, desktop, and mobile platforms for flexible access and monitoring. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 55PBX 5.0 (15) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price R$39 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (15) Ease Of Use 4.6 (1,769) Value For Money 4.9 (14) Value For Money 4.6 (1,519) Customer Service 4.9 (14) Customer Service 4.7 (1,538) ## 55PBX alternatives [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [JustCall](https://www.capterra.com/p/157853/JustCall/) [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157853/JustCall/) [iPlum](https://www.capterra.com/p/230284/iPlum/) [4.7 (3)](https://www.capterra.com/p/230284/iPlum/#reviews) Starting price $8.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230284/iPlum/) ## FAQs about 55PBX Overview ### Which roles and teams benefit most from 55PBX? 55PBX is most used by sales leaders, business development teams, and telesales managers who need reliable calling, lead follow-up, and team performance visibility. Executives, administrators, and CTOs use it to oversee communications infrastructure, while legal, accounting, engineering, and marketing professionals benefit from streamlined client contact and internal coordination. Answer based on 15 reviews Overview ### What company size and specific industries is 55PBX built for? 55PBX is designed for SMB and middle-market enterprises in LATAM and Europe, especially customer-centric operations and sales teams that need support for improving customer satisfaction and revenue. Features and Usability ### What are the key features of 55PBX? 55PBX offers PBX and cloud phone system features such as call routing, IVR, ring groups, call queues, and call transfer. It also includes contact center tools like auto-dialer, predictive dialer, call recording, call monitoring, call transcription, CRM, SMS messaging, live chat, and real-time reporting. Integrations ### Which third-party tools and platforms does 55PBX integrate with? 55PBX integrates with 10 third-party tools and platforms, including Zendesk Suite, Zendesk Talk, Freshdesk, Freshcaller, HubSpot CRM, HubSpot Content Hub, HubSpot Service Hub, Pipedrive, Zoho CRM, and WhatsApp. It also connects with Movidesk, SAP Commerce Cloud, VTEX, and Bulk Sender. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does 55PBX offer? 55PBX provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online options support guided instruction, webinars offer scheduled group learning, documentation provides written reference material, and videos allow self-paced review of product features and setup steps. Getting Started and Support ### What customer support options does 55PBX offer? 55PBX provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback available, no user experience pattern can be stated for response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 899 Call Tracking reviews Capterra data shows that buyers of call tracking software rank the following features as their top priorities: - **Call Routing** (**54%** of reviewers rated this feature as critical) - **Call Center Management** (**51%**) - **Call Tracking Metrics** (**46%**) 55PBX supports all three features that reviewers rate most highly: **Call Routing**, **Call Center Management**, and **Call Tracking Metrics**. Together, these capabilities help businesses direct calls to the right agents, manage daily call center operations more effectively, and monitor performance through detailed tracking data, allowing teams to improve response handling and make better service decisions. Call Center Management 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Recording 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Monitoring 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Automatic Call Distribution 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Distribute/route/connect calls Call Logging 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Reporting/Analytics 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 55PBX 83 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Auto-Dialer: System that automatically dials calls - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automatic Call Distribution: Distribute/route/connect calls - Blended Call Center: A call center that both makes and receives calls - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Screening: View caller ID details such as name and number and determine how to respond by prioritizing or blocking it - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - For Contact Centers: Designed for contact centers. - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Manual Dialer: Agents choose who to call and when - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Language: Manage and support multiple languages - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Outbound Call Center: A call center that primarily makes calls, typically sales focused - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Recording: Automatically record calls at predetermined times - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SMS Messaging: Send messages via SMS - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 5.0 (15) 5.0 Based on 15 reviews ## Pricing Value for money 4.9 (14) Free Trial Free Version Basic R$39.00 Per User,Per Month Value for money 4.9 (14) 4.9 Based on 14 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[ HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 5.0 Based on 15 reviews Filter by rating 5(15) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Amanda S. LIDER COMERCIAL Facilities Services ### "A melhor ferramenta de comunicação" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2023 Pros A melhor ferramenta ja adquirida para o Call Center Cons Não tem contras a melhor ferramenta ja adquirida . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YC Yuri C. Telesales Manager - Adobe LATAM Computer Software ### "Da Adobe Inc. recomendamos 55pbx e sua excelência!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2022 Tem sido uma ótima experiência para ambos os lados, pudemos e já conseguimos por diversas oportunidades levar novidades da Adobe Latam para a Adobe internacional, com isso se colocando um passo a frente. Pros Agilidade sob novas demandas, sugestões de novos recursos que são um game changer no nosso business, qualidade de entrega. Cons Sem contras até o momento. Quando algum problema detectado temos as soluções rapidamente solucionados. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Ariana M. Coordenadora Computer Software ### "Experiência adobe vendas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2022 Em geral tenho uma ótima experiencia, sempre que preciso de ajuda, entro em contato com o time de suporte e sou atendida rapidamente, os sistemas são bem intuitivos e tenho facilidade e utilizar o painel administrador para realizar os ajustes. Pros O time da 55PBX e extremamente adaptável e a qualidade mais importante para a nossa parceria. Sempre prestativos e com inovações que faz sentido para o nosso negocio, possuem uma grande gama de integrações oque otimiza em muito a rotina do time. ferramenta bem intuitiva e fácil e administrar. Cons No momento não tenho pontos de melhoria. Reasons for choosing 55PBX Pela praticidade na implementação e o conjunto de ferramentas, como realtime, integração, Whatsapp, Ura segura e por completar todos os países da América Latina. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Angelica S. Supervisora de vendas Senior Telecommunications ### "Experiência 55PBX - Adobe Vendas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2022 Em geral, tenho uma experiência, que nunca tive antes em empresas concorrentes que já trabalhei, o suporte prestado, custo beneficio e facilidade de acompanhamento de minha equipe são os pontos que mais me agradam, fora a riqueza em dados que a plataforma nos proporciona de uma maneira facil e intuitiva. Pros A facilidade em entender os dados e acompanhamento dos nossos agentes e clientes. Cons No momento não tenho pontos de melhorias, acredito que a 55pbx, preenche todas as nossas necessidades, e quando temos algo de dúvida, o time de suporte atua o mais rápido possível. Reasons for choosing 55PBX Custo beneficio, experiencia que a empresa oferece aos clientes e também a facilidade no uso dos aplicativos e plataformas. Já trabalhei com outros produtos semelhantes, mas não se comparam a este.Outro ponto é que eles estão sempre abertos a feedbacks de melhorias para facilitar nosso trabalho, isso é um diferencial. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ES everton S. publicitário Design ### "55pbx é nota mil." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2022 Experiência incrível. Depois que usei não quero trocar mais... Pros Qualidade no atendimento ao cliente. Super profissionais e atenciosos. Indico de olhos fechados. Cons Módulos ainda mais intuitivos, seria um ponto a ser pensado futuramente. Reasons for choosing 55PBX Indicação de outros profissionais em uma feira do setor. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AR Andre R. Diretor Admin Retail ### "Praticidade e Rapidez" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2022 Pros Facil uso. Interface intuitiva. Suporte e equipe de fácil acesso Cons Nada a reclamar sobre o uso do software. Reasons for choosing 55PBX Pela capacidade do sistema. Facilidade de uso e otimização das tarefas diárias Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Rafael S. Engenheiro Telecommunications ### "55PBX sistema de telefonia em nuvem " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2022 Ótima Pros Funcionalidades e possibilidade de gestionar equipe. Cons Por ser um sistema em nuvem, dependemos muito de nosso link de internet que por muitas vezes nos deixa na mão. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Andre B. Business development Retail ### "Ótimo para reduzir custos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2022 Pros Solução muito flexível, se adaptou às nossas necessidades, tem um custo imbatível e ótimo suporte técnico. Cons Queria ter conhecido uma solução dessas décadas atrás para nos ajudar a nos destacar no mercado. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Renato S. Comercial Logistics and Supply Chain ### "Atendimento de excelência" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2022 Excelente atendimento, aplicativo muito intuitivo com bastante recurso disponível para utilização! Pros Interface muito intuitiva, fácil utilização dos usuários! A integração com nosso CRM foi super rápido, onde tivemos todo suporte da equipe da 55! Cons Não tenho pontos negativos, os recursos hoje disponíveis me atende em todos os níveis ! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CP Cleber P. Sales Manager Sports ### "Melhor custo x benefício" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2022 Pros Simples, funcional e economico. Facilita o dia a dia, gera economia e controle. Cons Até o momento atendeu perfeitamente as necessidades. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GR Giuliana R. Advogada Judiciary ### "Resolutivo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2022 Praticidade e intuitivo Pros Resolveu o problema relatado pelos clientes de não conseguirem contato com o escritório. Cons Não há. Pelo tempo utilizando estamos totalmente satisfeitos. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Martin S. CTO Information Technology and Services ### "55pbx" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2022 Empresa comprometida em sempre aprimorar a experiencia do consumidor e usuário entregando facilidade e objetividade em comunicação seja ela qual for. Pros A facilidade em integrar diversas plataformas e entregar inteligencia ao atendimento. A interface amigável disponivel em qualquer Celular ou Computador. Cons Não temos dificuldades com a plataforma e o atendimento. Switched from [Asterisk](https://www.capterra.com/p/60249/Asterisk/) Dificuldade em manter a plataforma on-premisse Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AR Andre R. Diretor Consumer Goods ### "Ótima ferramenta " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2022 Pros Funcionalidade e otimização de recursos Cons Nada. Por enquanto não tivemos problemas Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Solange C. Contabilidade Accounting ### "A 55PBX é a melhor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 15, 2020 O tempo é muito bem otimizado, é fácil de utilizar, e realmente ajuda muito a empresa e desenvolver uma telefonia mais moderna e de qualidade. Pros Possui funcionalidades incríveis que facilitam muito a rotina de uma empresa, principalmente o de home office, além de melhorar a produtividade e fortalecer a equipe de atendimento. Cons A solução é fantástica e acredito que com o tempo irá melhorar cada vez mais. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2020 Ola, Solange! E muito bom conquistar este feedback t?o positivo. CG Caio G. Diretor Financial Services ### "Excelente custo/benefício" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 14, 2020 Pros Fácil de usar. Já integrado ao browser, e com integrações já feitas ao Zendesk. Plataforma de administração extremamente completa e self-service. Cons Não sinto, hoje, falta de algo na 55PBX. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2020 Caio, muito obrigado pelo feedback! E incrivel fazer parte da historia da SmarttBot. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.