# Epsagon Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Epsagon Software - reviews, pricing plans, popular comparisons to other Cloud Management products and more.

Source: https://www.capterra.com/p/199598/Epsagon

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# 

 Epsagon Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Epsagon

## What is Epsagon?

Epsagon enables teams to instantly visualize, understand and optimize their microservice architectures. With our unique lightweight auto-instrumentation, gaps in data and manual work associated with other APM solutions are eliminated, providing significant reductions in issue detection, root cause analysis and resolution times. Increase development velocity and reduce application downtime with Epsagon.

## What is Epsagon used for?

[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Log Management](https://www.capterra.com/log-management-software/)[DevOps](https://www.capterra.com/devops-software/)

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$89

Per Feature, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Epsagon

4.8 (18)

VS.

[4.6 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting Price

$89

Per Feature, Per Month

Starting Price

$395

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (18)

Ease Of Use

4.6 (255)

Value For Money

4.7 (16)

Value For Money

4.7 (216)

Customer Service

4.9 (17)

Customer Service

4.7 (250)

## Epsagon alternatives

Highest Rated

[4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

[4.7 (31)](https://www.capterra.com/p/10016401/groundcover/reviews/)

Starting price

Contact vendor for pricing

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

[4.6 (357)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Starting price

$15.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

[View all alternatives](https://www.capterra.com/p/199598/Epsagon/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Visualization

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Graphical representation of data

Event Logs

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

A chronological record of actions or occurrences within a network, software, or process

Monitoring

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

Reporting/Analytics

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Activity Dashboard

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Epsagon 39 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically identify unusual behavior

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Track, monitor and analyse information pertaining to specific applications

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Define network parameters and threshold settings to monitor network health and take necessary precautions

Assessment of resource optimization and capacity availability across the environment

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Manage budgets, track and optimize spending and align capacity to workload demand

Monitor performance details involving CPU/memory utilization

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Track and manage task relationships and dependencies

Access client's system information, including hardware and software configuration, to perform diagnostics

A chronological record of actions or occurrences within a network, software, or process

Compliant with HIPAA, which sets standards for sensitive patient data protection

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Tracking the status of previously identified performance measurements

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows businesses to monitor and secure applications and workloads across multiple public clouds

Monitor and analyze the performance and status of a server or system/application

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Monitoring and measurement of relevant metrics to assess the performance of IT resources

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Reallocate existing resources to better utilize capacity

Identify and analyse the reasons behind accidents

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Take actions to troubleshoot issues for networks, devices, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.6 (18)

4.6

Based on 18 reviews

## Pricing

Value for money

4.7 (16)

Free Trial

Free Version

Basic

$89.00

Per Feature,Per Month

Value for money

4.7 (16)

4.7

Based on 16 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[

OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[

Splunk On-Call](https://www.capterra.com/p/139957/VictorOps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (17)

4.9

Based on 17 reviews

## User reviews

Overall rating

4.8

Based on 18 reviews

Filter by rating

5(14)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Director

Information Technology and Services

### "Great Serverless APM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 18, 2024

Pros

It integrates more or less automatically and gives you all the important metrics right off the bat.

Cons

Some parts of the Muting alerts were not flexible enough. The Issue tracking feature was not useful to us.

Reasons for choosing Epsagon

Ease of use, rich feature set, ease of implementation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Dale M.

Head of Product

Computer Software

### "Dependable Serverless Monitoring"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2023

Pros

The direction Epsagon first took on serverless monitoring was excellent

Cons

The shift towards k8s and container-based workloads meant that a lot of the new features were not relevant.

Reasons for choosing Epsagon

Great free tier and cost-effective scaling

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CN

Chris N.

Senior Software Engineer

Computer Software

### "Epsagon Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2021

From the moment I spoke with \[SENSITIVE CONTENT\], my experience with the team, and the software was amazing. Fast response time to any concerns I had, Epsagon worked with me and my team to tailor configurations that worked best for our operation. I will highly recommend Espagon to anyone who wants to keep an eye on their lambdas, api gateway and rds.

Pros

The software was very user friendly. It is laid out how you expect it to be laid out.

Cons

It did everything that I needed it to do. I have no cons.

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

[Blue Matador](https://www.capterra.com/p/165049/Watchdog/)

Reasons for choosing Epsagon

The team was exceptional to work with. The product was fully featured, with a demo, and met and exceeded everyone of my expectations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Manager

Financial Services

### "Amazing Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2021

Pros

Helped us a lot to create view of our serverless systems

Cons

no problem at all, such amazing team, easy integration

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JE

James E.

Software Architect

Computer Software

### "Fantastic software, fantastic customer service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2021

From end to end they have been fantastic. I found a couple of bugs in the .NET library and within 12 hours they had released a production fix. The team also took the time out to setup a call with me to discuss some teething problems I had and point me in the right direction. Fantastic customer service.

Pros

Incredibly easy to deploy and start using, with really great tutorials across numerous different programming languages. The stats, pre built dashboards and notifications are instantly valuable. It's also really interesting to visually see the service map, especially in a serverless architecture

Cons

The custom dashboards are great, but minor things like being able to edit graph labels would be a great addition as, especially when using custom labels, they are hard to read.

Alternatives considered

[Lumigo](https://www.capterra.com/p/201542/Lumigo/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NL

Nick L.

Chief Product Officer

Computer Software

### "Epsagon Platform Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 29, 2020

Pros

Integrating the environment via AWS is incredibly simple per deploying the CF stack Epsagon provides. Incredibly frictionless. Alternatively for more complex stacks, calling the SDK or implementing via your SAM, CF or terraform stack all work like a charm.

Cons

A few things in the interface are a bit buggy - but this should not stop you from supporting what I would considering to be the best "true" tracing platform to exist. You simply can't beat the value - and, the Epsagon team is amazing!

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Ambroise D.

CTO & Co-Founder

Education Management

### "Great product for observability"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2020

Pros

Epsagon is the best way I know of about how to monitor, analyse and debug backend apps. We use it extensively with AWS Lambda and what was impossible to understand before, is now made super easy.

Cons

Was a bit hard to setup with lambda (because of custom runtime), but got easier since then.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Caleb B.

Software Architect

Online Media

### "Best drop-in distributed tracing tool for server-less architectures"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 17, 2020

It's been great to grow with Epsagon. I was one of the first using it on JavaScript Lambdas, and the absolutely first using async/await which meant I got to catch some of the bugs. Since then the product has matured significantly and it is very pleasing to use. Reliability and performance have been strong for some time now.

Pros

\- Easy to use, just instrument your functions or add the Epsagon Lambda layer - Service map is interesting - Automatically captures network connections, database connections - Automatically captures a function's input and output - Makes it very easy to debug issues - Easier and more featureful than X-Ray

Cons

\- Alerting functionality hasn't caught up to CloudWatch yet - Requires instrumentation, (probably impossible to avoid, but still...) - Can be slow to analyze new traces - Cross-invocation metrics aren't very useful yet

Reasons for choosing Epsagon

Same reasons as above.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Ben B.

Engineer

Consumer Goods

### "Product is Always Improving"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 11, 2020

Pros

Epsagon gives us a window into an otherwise black box that is Serverless. Love how easy it is to setup and the Epsagon is great about responding to issues.

Cons

The data within Epsagon can feel fragmented there are known gaps in what traces/events can be correlated and it is difficult to understand at times where alerts/issues came from.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NO

Nitzan O.

Software Developer TL

Computer Software

### "awseome product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2020

super happy with the product

Pros

it helps me monitor and search across thousands of running processes at once. monitor 3rd parties and see a clear view of success rate and error rates

Cons

i want to be able to download results without having to search again

Reasons for choosing Epsagon

it was more mature, stable, and has most of my requests

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/199598/Epsagon/reviews/)

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