--- title: "Epsagon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Epsagon Software - reviews, pricing plans, popular comparisons to other Cloud Management products and more." source_url: "https://www.capterra.com/p/199598/Epsagon/" page_type: "product" language: "en" --- # Epsagon Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Epsagon ## What is Epsagon? Epsagon enables teams to instantly visualize, understand and optimize their microservice architectures. With our unique lightweight auto-instrumentation, gaps in data and manual work associated with other APM solutions are eliminated, providing significant reductions in issue detection, root cause analysis and resolution times. Increase development velocity and reduce application downtime with Epsagon. ## What is Epsagon used for? [Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Log Management](https://www.capterra.com/log-management-software/)[DevOps](https://www.capterra.com/devops-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $89 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Epsagon 4.8 (18) VS. [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $89 Per Feature, Per Month Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (18) Ease Of Use 4.6 (380) Value For Money 4.7 (16) Value For Money 4.5 (350) Customer Service 4.9 (17) Customer Service 4.5 (345) ## Epsagon alternatives [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) [4.6 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/) [4.6 (86)](https://www.capterra.com/p/81932/Dynatrace/reviews/) Starting price $0.08 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/81932/Dynatrace/) [New Relic](https://www.capterra.com/p/118128/New-Relic/) [4.5 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118128/New-Relic/) ## FAQs about Epsagon Overview ### Which roles and teams benefit most from Epsagon? Epsagon is most used by engineering leaders, software architects, and development teams that need end-to-end visibility into distributed applications. CTOs, VPs of Engineering, and product leaders use it to monitor system performance and reliability, while developers and IT managers rely on it to trace issues, troubleshoot faster, and improve release quality. Answer based on 18 reviews Overview ### What company size and specific industries is Epsagon built for? Epsagon is designed for DevOps and engineering teams working in cloud environments, especially organizations using microservices and serverless architectures. It is best suited for technology-focused companies of any size that need support for modern cloud-native application development and operations. Features and Usability ### What are the key features of Epsagon? Epsagon offers status tracking, monitoring, and performance monitoring, along with anomaly detection, alerts and notifications, and threshold alerts. It also includes root cause analysis, dependency tracking, full transaction diagnostics, event logs, and reporting and analytics, plus dashboard and data visualization tools for application management and issue tracking. Integrations ### Which third-party tools and platforms does Epsagon integrate with? Epsagon integrates with 6 third-party tools for collaboration and incident response, including Microsoft Teams, Slack, OpsGenie, PagerDuty, ServiceNow, and Splunk On-Call. These integrations connect alerting, messaging, and IT service workflows across common operations platforms. Getting Started and Support ### What training and onboarding options does Epsagon offer? Epsagon provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature learning, and review as needed. Getting Started and Support ### What customer support options does Epsagon offer? Epsagon provides email/help desk support, FAQ/forum resources, a knowledge base, and chat. With no reviewer feedback available on support experiences, only the listed channels can be described, so no claims can be made about response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,332 Cloud Management reviews Capterra reviewers highlight these as the features buyers value most when choosing cloud management software: - **Data Storage Management** (**55%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Alerts/Notifications** (**47%**) Epsagon supports **Alerts/Notifications**, which can help teams stay aware of issues as they arise. However, it does not include **Data Storage Management** or **Real-Time Monitoring**. Instead, it offers **Cost Management** (**44%**), a related capability that can help businesses track cloud spending and control expenses. Together, these features help teams respond faster to changes and make more informed decisions about cloud operations and budget use. Alerts/Notifications 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data Visualization 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Graphical representation of data Event Logs 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important A chronological record of actions or occurrences within a network, software, or process Monitoring 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Reporting/Analytics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Epsagon 39 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly Detection: Automatically identify unusual behavior - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Application-Level Analysis: Track, monitor and analyse information pertaining to specific applications - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Capacity Analytics: Assessment of resource optimization and capacity availability across the environment - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - CPU Monitoring: Monitor performance details involving CPU/memory utilization - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Dependency Tracking: Track and manage task relationships and dependencies - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Event Logs: A chronological record of actions or occurrences within a network, software, or process - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - KPI Monitoring: Tracking the status of previously identified performance measurements - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Cloud Management: Allows businesses to monitor and secure applications and workloads across multiple public clouds - Performance Analysis: Monitor and analyze the performance and status of a server or system/application - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Optimization: Reallocate existing resources to better utilize capacity - Root Cause Analysis: Identify and analyse the reasons behind accidents - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. --- Get Advice We can help you find the software with the features you need. Features 4.6 (18) 4.6 Based on 18 reviews ## Pricing Value for money 4.7 (16) Free Trial Free Version Basic $89.00 Per Feature,Per Month Value for money 4.7 (16) 4.7 Based on 16 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[ OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[ Splunk On-Call](https://www.capterra.com/p/139957/VictorOps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (17) 4.9 Based on 17 reviews ## User reviews Overall rating 4.8 Based on 18 reviews Filter by rating 5(14) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Director Information Technology and Services ### "Great Serverless APM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 18, 2024 Pros It integrates more or less automatically and gives you all the important metrics right off the bat. Cons Some parts of the Muting alerts were not flexible enough. The Issue tracking feature was not useful to us. Reasons for choosing Epsagon Ease of use, rich feature set, ease of implementation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Dale M. Head of Product Computer Software ### "Dependable Serverless Monitoring" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2023 Pros The direction Epsagon first took on serverless monitoring was excellent Cons The shift towards k8s and container-based workloads meant that a lot of the new features were not relevant. Reasons for choosing Epsagon Great free tier and cost-effective scaling Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CN Chris N. Senior Software Engineer Computer Software ### "Epsagon Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2021 From the moment I spoke with \[SENSITIVE CONTENT\], my experience with the team, and the software was amazing. Fast response time to any concerns I had, Epsagon worked with me and my team to tailor configurations that worked best for our operation. I will highly recommend Espagon to anyone who wants to keep an eye on their lambdas, api gateway and rds. Pros The software was very user friendly. It is laid out how you expect it to be laid out. Cons It did everything that I needed it to do. I have no cons. Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [Blue Matador](https://www.capterra.com/p/165049/Watchdog/) Reasons for choosing Epsagon The team was exceptional to work with. The product was fully featured, with a demo, and met and exceeded everyone of my expectations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User IT Manager Financial Services ### "Amazing Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2021 Pros Helped us a lot to create view of our serverless systems Cons no problem at all, such amazing team, easy integration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JE James E. Software Architect Computer Software ### "Fantastic software, fantastic customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2021 From end to end they have been fantastic. I found a couple of bugs in the .NET library and within 12 hours they had released a production fix. The team also took the time out to setup a call with me to discuss some teething problems I had and point me in the right direction. Fantastic customer service. Pros Incredibly easy to deploy and start using, with really great tutorials across numerous different programming languages. The stats, pre built dashboards and notifications are instantly valuable. It's also really interesting to visually see the service map, especially in a serverless architecture Cons The custom dashboards are great, but minor things like being able to edit graph labels would be a great addition as, especially when using custom labels, they are hard to read. Alternatives considered [Lumigo](https://www.capterra.com/p/201542/Lumigo/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NL Nick L. Chief Product Officer Computer Software ### "Epsagon Platform Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2020 Pros Integrating the environment via AWS is incredibly simple per deploying the CF stack Epsagon provides. Incredibly frictionless. Alternatively for more complex stacks, calling the SDK or implementing via your SAM, CF or terraform stack all work like a charm. Cons A few things in the interface are a bit buggy - but this should not stop you from supporting what I would considering to be the best "true" tracing platform to exist. You simply can't beat the value - and, the Epsagon team is amazing! Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Ambroise D. CTO & Co-Founder Education Management ### "Great product for observability" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2020 Pros Epsagon is the best way I know of about how to monitor, analyse and debug backend apps. We use it extensively with AWS Lambda and what was impossible to understand before, is now made super easy. Cons Was a bit hard to setup with lambda (because of custom runtime), but got easier since then. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Caleb B. Software Architect Online Media ### "Best drop-in distributed tracing tool for server-less architectures" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 17, 2020 It's been great to grow with Epsagon. I was one of the first using it on JavaScript Lambdas, and the absolutely first using async/await which meant I got to catch some of the bugs. Since then the product has matured significantly and it is very pleasing to use. Reliability and performance have been strong for some time now. Pros \- Easy to use, just instrument your functions or add the Epsagon Lambda layer - Service map is interesting - Automatically captures network connections, database connections - Automatically captures a function's input and output - Makes it very easy to debug issues - Easier and more featureful than X-Ray Cons \- Alerting functionality hasn't caught up to CloudWatch yet - Requires instrumentation, (probably impossible to avoid, but still...) - Can be slow to analyze new traces - Cross-invocation metrics aren't very useful yet Reasons for choosing Epsagon Same reasons as above. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Ben B. Engineer Consumer Goods ### "Product is Always Improving" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 11, 2020 Pros Epsagon gives us a window into an otherwise black box that is Serverless. Love how easy it is to setup and the Epsagon is great about responding to issues. Cons The data within Epsagon can feel fragmented there are known gaps in what traces/events can be correlated and it is difficult to understand at times where alerts/issues came from. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NO Nitzan O. Software Developer TL Computer Software ### "awseome product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2020 super happy with the product Pros it helps me monitor and search across thousands of running processes at once. monitor 3rd parties and see a clear view of success rate and error rates Cons i want to be able to download results without having to search again Reasons for choosing Epsagon it was more mature, stable, and has most of my requests Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/199598/Epsagon/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.