Best For

We provide scalable inventory and help desk solutions for K-12 districts of all sizes. ­More than 1/3 of the largest 100 districts use Hayes Software Systems.

Product Details

Managing the use, availability, and health of your districts assets is a growing responsibility. Thats why we created GetHelp, a web-based help desk tool integrated with our asset management system, TIPWeb-IT. Technicians can see information related to an asset while resolving the ticket, without having to log in and out of disparate systems

Contact Details

Hayes Software Systems

Founded in 1990

Located in United States

Starting Price

  • Not provided by vendor


  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native


  • In Person
  • Live Online
  • Webinars
  • Documentation


  • Business Hours

GetHelp Features

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management