--- title: "Referoo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Referoo Software - reviews, pricing plans, popular comparisons to other Background Check products and more." source_url: "https://www.capterra.com/p/199675/Referoo/" page_type: "product" language: "en" --- # Referoo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Referoo ## What is Referoo? Referoo is the leading online reference checking tool, designed to make it easy for you to generate fast and secure reference checks that are customisable to any business. Our subscription based, online reference checking tool stops you spending time chasing referees, collating references, and crossing your fingers with the hope your references are legit. We provide the option of collecting references via SMS, email or phone, so you can choose how to contact the referee. ## What is Referoo used for? [Background Check](https://www.capterra.com/background-check-software/)[Reference Check](https://www.capterra.com/reference-check-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Referoo?[Manage this product listing](https://www.g2.com/products/referoo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Referoo 4.7 (15) VS. [4.7 (472)](https://www.capterra.com/p/190447/RefNow/reviews/) Starting Price Contact vendor Starting Price $12.99 One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (15) Ease Of Use 4.7 (472) Value For Money 4.6 (14) Value For Money 4.6 (385) Customer Service 4.7 (14) Customer Service 4.6 (401) ## Referoo alternatives Highest Rated [4.9 (49)](https://www.capterra.com/p/183558/Vitay/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (18)](https://www.capterra.com/p/181402/Checkmate/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HiPeople](https://www.capterra.com/p/211940/HiPeople/) [4.8 (1,563)](https://www.capterra.com/p/211940/HiPeople/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211940/HiPeople/) [View all alternatives](https://www.capterra.com/p/199675/Referoo/alternatives/) ## FAQs about Referoo Overview ### Which roles and teams benefit most from Referoo? Referoo is most used by directors, founders, and managing executives who need faster, more consistent background and reference checks without adding administrative burden. Recruitment consultants and operations managers rely on it to streamline candidate screening, while healthcare and administrative leaders use it to improve compliance, hiring confidence, and onboarding efficiency. Answer based on 15 reviews Overview ### What company size and specific industries is Referoo built for? Referoo is designed for businesses of any size, including small companies, mid-market organizations, and larger enterprises, across industries that need fast, secure, and customizable reference checks. It suits employers and agencies in sectors where candidate verification is part of the hiring process. Features and Usability ### What are the key features of Referoo? Referoo offers reference checking tools with reference request automation, bulk reference requests, and status tracking. It includes customizable forms, customizable questions, and a question library, plus reporting and analytics, an activity dashboard, alerts and notifications, fraud detection, referral tracking, third-party integrations, and an API. Integrations ### Which third-party tools and platforms does Referoo integrate with? Referoo integrates with 2 third-party platforms: Bullhorn and JobAdder. These native connections cover recruitment workflow tools used to manage candidate and client data across ATS environments. Getting Started and Support ### What training and onboarding options does Referoo offer? Referoo provides live online training for teams getting started with the platform. This format supports guided sessions with an instructor and can be used to review setup steps, ask questions, and cover core features in real time. Getting Started and Support ### What customer support options does Referoo offer? Referoo provides email/help desk, phone support, and chat. No reviewer feedback about support is available, so support quality, response times, and common frustrations cannot be described from user experiences in the catalog data. ## Features AI summary Based on 709 Background Check reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating background check software: - **Background Screening** (**54%** of reviewers rated this feature as critical) - **Identity Verification** (**50%**) - **Criminal History Verification** (**56%**) Referoo includes other capabilities that Capterra reviewers also consider important, such as **Status Tracking** (**41%**). This feature gives teams better visibility into each check's progress, helping businesses monitor workflows, follow up at the right time, and keep hiring or verification processes moving efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Automated process for quick response and bulk reference checks. Bulk Reference Request Ability to request multiple references in the same batch Candidate Scoring Assign a qualitative score to a candidate Referoo 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated: Automated process for quick response and bulk reference checks. - Bulk Reference Request: Ability to request multiple references in the same batch - Candidate Scoring: Assign a qualitative score to a candidate - Email/Online: The method of requesting and completing tasks or providing/accessing information - Fraud Detection: Identify and prevent suspicious activity - Mobile Access: Access software remotely via mobile devices - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reference Request Automation: Ability of the software to take the manual effort out of the process of requesting and collecting references - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Survey Builder: Create and manage surveys - Survey Library: Repository of pre-built questionnaires that can be used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.6 (14) ### Starting price Free trial available Value for money 4.6 (14) 4.6 Based on 14 reviews ## Integrations [ Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[ JobAdder](https://www.capterra.com/p/135918/JobAdder/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (14) 4.7 Based on 14 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(14) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AN Anonymous User Doctor Health, Wellness and Fitness ### "Steals very confidential data" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 17, 2021 I refuse to use it Pros Nothing at all. +buffing Cons Asks extremely probing questions and presumably stores/sells the answers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kelly M. Head of Operations Human Resources ### "Referoo review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2020 Great. Well worth a discussion for a buyer. Reliable, easy, integrates with our CRM. Really like it and we compared probably 2 different options before we decided on referoo Pros ease of use, ease of implementation! great customer service, simple but has short training modules videod and released also when any updates occur Cons Can think of any - its been smooth since we implemented and they have listed to any suggestions for improvement Reasons for choosing Referoo I receive emails to do references from some large players and hey might say they are 'online - but its ust completing and email or forwarding a word doc and I often think their request emails are boring and unprofessionally presented. Referoo allows customisation of the email/comms and some things a referee may see which we liked and referoo worked with us to work to a solution for anything we specifically wanted to do. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Matt S. MD Human Resources ### "Improve professionalism and efficiency, without sacrificing quality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 27, 2020 We have been working with Referoo since they opened their doors. Their service 2 years later is no different to is was on day one, despite their client base growing substantially. They are smart, innovative, and invested in the success of their customers. They are always available to feedback, enthusiastic to listen and regularly implement recommendation for product improvement. They are a genuine partner to our business! Pros The Referoo interface is phenomenal - for both internal users and our customers. The process to request referee information is straight forward for everyone involved. The software then provides you with the option to email off a reference check or conduct one in person, over the phone - this is a critical option for our business! The reference document that is produced is formatted smartly and cleanly - given reference checks the professional look they warrant. The integration with JobAdder (our CRM) is faultless and ensures accurate data recording with no additional administration necessary. Cons Nothing of note. Any opportuntiies for further development we have suggested to Referoo have been listened to, with many of them being implemented! Alternatives considered [Xref](https://www.capterra.com/p/157672/xref/) Reasons for choosing Referoo Referoo solved all of our problems and had a substantially more sensible price point. The team at Referoo were significantly more interested in our business and how they could support OUR goals. We haven't looked back. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TK Talila K. Director Staffing and Recruiting ### "More and better references for far less work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2020 We are saving a lot of time and internal labour hours (money), whilst thoroughly reference checking a client. We often gather in 4 references instead of 2 and it takes us about a minute to do so. Also, we love that it's possible to call the client afterwards to gather more details or ask specific questions whilst also checking their ID and the veracity of the reference. Pros This software provides us with detailed responses from our candidates' referees, and presents the report in a thorough and attractive way. We love the ease of use and the speed at which we receive the references from referees. The fact it integrates with Jobadder is also great. Cons At first setting up new reference checking questionnaires felt a little clunky, but I soon picked it up. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RG Rina G. Director Human Resources ### "Time saver, accuracy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2020 Really positive. I was slightly skeptical but we have had really positive feedback from clients and candidates. It looks professional and saves us a ton of time. Pros I really like that it has an audit trail and can track and pick up duplication's or references that have been completed from the same IP address Cons I think overall it is a great product. If there was a feature that allowed referee contacts to be integrated into our CRM, that would be a game changer. Rather than having to export via excel. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NB Nikki B. CEO Staffing and Recruiting ### "Love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2020 Fabulous, love it! Pros So glad we chose to implement Referoo, really well thought out software, saves time, improves efficiencies, professional look and feel and great customer service from the Referoo team plus many more advantages Cons Nothing I can think of, wish we'd found it sooner! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LC Leanne C. Admin Manager Human Resources ### "This software has been a game changer! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2020 As a business we love using Referoo - it has saved us so much time from doing manual reference checks and tracking referees down via phone - This system allows the referees to complete the reference check in their own time at their own pace. It also syncs with our data base so double handling is significantly reduced/eliminated as most of the features are automatic! Pros Straight forward, time saving and so easy to use! Cons i find all features of this software great Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RH Richard H. Founder Accounting ### "Referoo - The best referencing software out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2020 Referoo is our go-to referencing software. It is easy to use for all users and our clients love the format and presentation of the actual reference as well. They look great. We have used other referencing software but by far Referoo is the best value and does exactly the same as the other companies. I can highly recommend to anyone who needs this software Pros It is very easy to use, easy to follow the steps and complete. This is not just for us but for the candidate and referee. Cons No faults so far. Any questions we had initially were answered and explained clearly. The customer service is exceptional. Switched from [Xref](https://www.capterra.com/p/157672/xref/) Cost. They are basically the same product but Referoo is way better value. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SC Sinead C. Director and Cofounder Staffing and Recruiting ### "Happy to recommend - easy integration and great communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2020 Positive, great founders, communication has been great. Happy to work with them Pros Such a fast implementation, seamless integration with our CRM, centralised process for whole team to follow Cons Team don't seem to have any issues - all fairly straight forward Reasons for choosing Referoo I wasn't in the market for an external provider as the others seemed to have a huge price point and I couldn't justify it. After the demo with referoo, the price point was reasonable and it created efficiencies in our process so was happy to go ahead. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Steve R. Director Human Resources ### "Referoo for Recruiters" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 15, 2020 Overall.. great. Good product and great support Pros Very easy to use, Integrated with JobAdder. Great reporting Cons Nothing really. It's all good. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/199675/Referoo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.