# Referoo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Referoo Software - reviews, pricing plans, popular comparisons to other Background Check products and more.

Source: https://www.capterra.com/p/199675/Referoo

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# 

 Referoo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Referoo

## What is Referoo?

Referoo is the leading online reference checking tool, designed to make it easy for you to generate fast and secure reference checks that are customisable to any business. Our subscription based, online reference checking tool stops you spending time chasing referees, collating references, and crossing your fingers with the hope your references are legit. We provide the option of collecting references via SMS, email or phone, so you can choose how to contact the referee.

## What is Referoo used for?

[Background Check](https://www.capterra.com/background-check-software/)[Reference Check](https://www.capterra.com/reference-check-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Referoo

4.7 (15)

VS.

[4.5 (302)](https://www.capterra.com/p/177814/Checkr/reviews/)

Starting Price

Contact vendor

Starting Price

$29.99

Usage Based

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (15)

Ease Of Use

4.7 (221)

Value For Money

4.6 (14)

Value For Money

4.4 (145)

Customer Service

4.7 (14)

Customer Service

4.2 (192)

## Referoo alternatives

[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (18)](https://www.capterra.com/p/181402/Checkmate/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (49)](https://www.capterra.com/p/183558/Vitay/reviews/)

Starting price

$699.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (36)](https://www.capterra.com/p/276237/AssureHire/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/199675/Referoo/alternatives/)

## FAQs about Referoo

Overview

### Which roles and teams benefit most from Referoo?

Referoo is most used by directors, founders, and other business leaders, along with operations managers and recruitment teams. These roles use it to streamline reference checks, speed hiring decisions, reduce manual admin, and maintain a more consistent candidate screening process across growing teams and high-volume recruitment workflows.

Answer based on 15 reviews

Overview

### What company size and specific industries is Referoo built for?

Referoo is designed for businesses of all sizes that need fast, secure, and customizable reference checks. It suits companies across industries that regularly verify candidates or contractors, including staffing agencies, recruiters, and other organizations with hiring processes that depend on reliable reference collection.

Features and Usability

### What are the key features of Referoo?

Referoo offers reference checking, reference request automation, and bulk reference request tools for managing candidate references. It includes customizable forms and questions, a question library, candidate scoring, fraud detection, and status tracking, plus reporting and analytics, alerts and notifications, a self-service portal, and third-party integrations.

Integrations

### Which third-party tools and platforms does Referoo integrate with?

Referoo integrates with Bullhorn ATS & CRM and JobAdder for applicant tracking and recruiting workflows. These catalog integrations connect Referoo to key staffing and talent management platforms, giving it two third-party integration options for teams that already use those systems.

Getting Started and Support

### What training and onboarding options does Referoo offer?

Referoo provides live online training sessions to help teams get started. This format supports guided setup and direct instruction from a trainer, allowing users to review key steps, ask questions, and learn the product in a live virtual setting.

Getting Started and Support

### What customer support options does Referoo offer?

Referoo provides Email/Help Desk, Phone Support, and Chat for customer support. With no reviewer feedback available on support experiences, the support setup can only be described by its listed channels rather than by response speed, helpfulness, or common issues.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Bulk Reference Request

Ability to request multiple references in the same batch

Candidate Scoring

Assign a qualitative score to a candidate

Email/Online

The method of requesting and completing tasks or providing/accessing information

Referoo 22 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Ability to request multiple references in the same batch

Assign a qualitative score to a candidate

The method of requesting and completing tasks or providing/accessing information

Identify and prevent suspicious activity

Access software remotely via mobile devices

Notifications that are delivered to users as soon as an event occurs

Process used by hiring managers to get more information about a candidate by contacting previous employers

Ability of the software to take the manual effort out of the process of requesting and collecting references

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Create and manage surveys

Repository of pre-built questionnaires that can be used as is

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.7 (15)

4.7

Based on 15 reviews

## Pricing

Value for money

4.6 (14)

### Starting price

Free trial available

Value for money

4.6 (14)

4.6

Based on 14 reviews

## Integrations

[

Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[

JobAdder](https://www.capterra.com/p/135918/JobAdder/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (14)

4.7

Based on 14 reviews

## User reviews

Overall rating

4.7

Based on 15 reviews

Filter by rating

5(14)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Doctor

Health, Wellness and Fitness

### "Steals very confidential data"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 17, 2021

I refuse to use it

Pros

Nothing at all. +buffing

Cons

Asks extremely probing questions and presumably stores/sells the answers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kelly M.

Head of Operations

Human Resources

### "Referoo review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2020

Great. Well worth a discussion for a buyer. Reliable, easy, integrates with our CRM. Really like it and we compared probably 2 different options before we decided on referoo

Pros

ease of use, ease of implementation! great customer service, simple but has short training modules videod and released also when any updates occur

Cons

Can think of any - its been smooth since we implemented and they have listed to any suggestions for improvement

Reasons for choosing Referoo

I receive emails to do references from some large players and hey might say they are 'online - but its ust completing and email or forwarding a word doc and I often think their request emails are boring and unprofessionally presented. Referoo allows customisation of the email/comms and some things a referee may see which we liked and referoo worked with us to work to a solution for anything we specifically wanted to do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Matt S.

MD

Human Resources

### "Improve professionalism and efficiency, without sacrificing quality"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 27, 2020

We have been working with Referoo since they opened their doors. Their service 2 years later is no different to is was on day one, despite their client base growing substantially. They are smart, innovative, and invested in the success of their customers. They are always available to feedback, enthusiastic to listen and regularly implement recommendation for product improvement. They are a genuine partner to our business!

Pros

The Referoo interface is phenomenal - for both internal users and our customers. The process to request referee information is straight forward for everyone involved. The software then provides you with the option to email off a reference check or conduct one in person, over the phone - this is a critical option for our business! The reference document that is produced is formatted smartly and cleanly - given reference checks the professional look they warrant. The integration with JobAdder (our CRM) is faultless and ensures accurate data recording with no additional administration necessary.

Cons

Nothing of note. Any opportuntiies for further development we have suggested to Referoo have been listened to, with many of them being implemented!

Alternatives considered

[Xref](https://www.capterra.com/p/157672/xref/)

Reasons for choosing Referoo

Referoo solved all of our problems and had a substantially more sensible price point. The team at Referoo were significantly more interested in our business and how they could support OUR goals. We haven't looked back.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Talila K.

Director

Staffing and Recruiting

### "More and better references for far less work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2020

We are saving a lot of time and internal labour hours (money), whilst thoroughly reference checking a client. We often gather in 4 references instead of 2 and it takes us about a minute to do so. Also, we love that it's possible to call the client afterwards to gather more details or ask specific questions whilst also checking their ID and the veracity of the reference.

Pros

This software provides us with detailed responses from our candidates' referees, and presents the report in a thorough and attractive way. We love the ease of use and the speed at which we receive the references from referees. The fact it integrates with Jobadder is also great.

Cons

At first setting up new reference checking questionnaires felt a little clunky, but I soon picked it up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Rina G.

Director

Human Resources

### "Time saver, accuracy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2020

Really positive. I was slightly skeptical but we have had really positive feedback from clients and candidates. It looks professional and saves us a ton of time.

Pros

I really like that it has an audit trail and can track and pick up duplication's or references that have been completed from the same IP address

Cons

I think overall it is a great product. If there was a feature that allowed referee contacts to be integrated into our CRM, that would be a game changer. Rather than having to export via excel.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Nikki B.

CEO

Staffing and Recruiting

### "Love it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2020

Fabulous, love it!

Pros

So glad we chose to implement Referoo, really well thought out software, saves time, improves efficiencies, professional look and feel and great customer service from the Referoo team plus many more advantages

Cons

Nothing I can think of, wish we'd found it sooner!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Leanne C.

Admin Manager

Human Resources

### "This software has been a game changer! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2020

As a business we love using Referoo - it has saved us so much time from doing manual reference checks and tracking referees down via phone - This system allows the referees to complete the reference check in their own time at their own pace. It also syncs with our data base so double handling is significantly reduced/eliminated as most of the features are automatic!

Pros

Straight forward, time saving and so easy to use!

Cons

i find all features of this software great

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Richard H.

Founder

Accounting

### "Referoo - The best referencing software out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2020

Referoo is our go-to referencing software. It is easy to use for all users and our clients love the format and presentation of the actual reference as well. They look great. We have used other referencing software but by far Referoo is the best value and does exactly the same as the other companies. I can highly recommend to anyone who needs this software

Pros

It is very easy to use, easy to follow the steps and complete. This is not just for us but for the candidate and referee.

Cons

No faults so far. Any questions we had initially were answered and explained clearly. The customer service is exceptional.

Switched from

[Xref](https://www.capterra.com/p/157672/xref/)

Cost. They are basically the same product but Referoo is way better value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Sinead C.

Director and Cofounder

Staffing and Recruiting

### "Happy to recommend - easy integration and great communication"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2020

Positive, great founders, communication has been great. Happy to work with them

Pros

Such a fast implementation, seamless integration with our CRM, centralised process for whole team to follow

Cons

Team don't seem to have any issues - all fairly straight forward

Reasons for choosing Referoo

I wasn't in the market for an external provider as the others seemed to have a huge price point and I couldn't justify it. After the demo with referoo, the price point was reasonable and it created efficiencies in our process so was happy to go ahead.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Steve R.

Director

Human Resources

### "Referoo for Recruiters"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 15, 2020

Overall.. great. Good product and great support

Pros

Very easy to use, Integrated with JobAdder. Great reporting

Cons

Nothing really. It's all good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/199675/Referoo/reviews/)

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