--- title: "Referoo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Referoo Software - reviews, pricing plans, popular comparisons to other Background Check products and more." source_url: "https://www.capterra.com/p/199675/Referoo/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # Referoo Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Referoo ## What is Referoo? Referoo is the leading online reference checking tool, designed to make it easy for you to generate fast and secure reference checks that are customisable to any business. Our subscription based, online reference checking tool stops you spending time chasing referees, collating references, and crossing your fingers with the hope your references are legit. We provide the option of collecting references via SMS, email or phone, so you can choose how to contact the referee. ## What is Referoo used for? [Background Check](https://www.capterra.com/background-check-software/)[Reference Check](https://www.capterra.com/reference-check-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Referoo?[Manage this product listing](https://www.g2.com/products/referoo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Referoo 4.7 (15) VS. [4.7 (473)](https://www.capterra.com/p/190447/RefNow/reviews/) Starting Price Contact vendor Starting Price $12.99 One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (15) Ease Of Use 4.7 (473) Value For Money 4.6 (14) Value For Money 4.6 (386) Customer Service 4.7 (14) Customer Service 4.6 (402) ## Referoo alternatives Highest Rated [4.9 (49)](https://www.capterra.com/p/183558/Vitay/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (18)](https://www.capterra.com/p/181402/Checkmate/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HiPeople](https://www.capterra.com/p/211940/HiPeople/) [4.8 (1,563)](https://www.capterra.com/p/211940/HiPeople/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211940/HiPeople/) [View all alternatives](https://www.capterra.com/p/199675/Referoo/alternatives/) ## FAQs about Referoo Overview ### Which roles and teams benefit most from Referoo? Referoo is most used by recruitment leaders, consultants, and operations managers who manage candidate screening and reference-check workflows. Directors, founders, and managing directors use it to oversee hiring processes and reduce administrative follow-up, while administrative managers and healthcare professionals support compliant collection and review of referee information. Answer based on 15 reviews Overview ### What company size and specific industries is Referoo built for? Referoo is designed for businesses of any size that need fast, secure, and customizable reference checks. It suits organizations across industries that regularly verify candidate, employee, or contractor references, especially companies with hiring processes that require flexible online reference checking. Features and Usability ### What are the key features of Referoo? Referoo offers reference checking with reference request automation, bulk reference request, and referral tracking. It also includes customizable forms, customizable questions, and a question library for building reference workflows, plus candidate scoring, fraud detection, real-time notifications, reporting and analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Referoo integrate with? Referoo integrates with 2 third-party platforms: Bullhorn and JobAdder. These integrations cover recruiting and applicant tracking workflows, giving Referoo connections to key staffing software used for candidate management and placement operations. Getting Started and Support ### What training and onboarding options does Referoo offer? Referoo provides live online training for teams getting started. This format supports guided setup and real-time instruction, allowing users to ask questions during the session and follow along with the platform’s core steps. Getting Started and Support ### What customer support options does Referoo offer? Referoo provides Email/Help Desk, Phone Support, and Chat. No reviewer feedback about support is available in the catalog data, so no user sentiment, response-time detail, or service-quality pattern can be stated. The support channels listed are the only confirmed options. ## Features AI summary Based on 709 Background Check reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating background check software: - **Background Screening** (**54%** of reviewers rated this feature as critical) - **Identity Verification** (**50%**) - **Criminal History Verification** (**56%**) Referoo includes other capabilities that Capterra reviewers also consider important, such as **Status Tracking** (**41%**). This feature gives teams better visibility into each check's progress, helping businesses monitor workflows, follow up at the right time, and keep hiring or verification processes moving efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Automated process for quick response and bulk reference checks. Bulk Reference Request Ability to request multiple references in the same batch Candidate Scoring Assign a qualitative score to a candidate Referoo 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated: Automated process for quick response and bulk reference checks. - Bulk Reference Request: Ability to request multiple references in the same batch - Candidate Scoring: Assign a qualitative score to a candidate - Email/Online: The method of requesting and completing tasks or providing/accessing information - Fraud Detection: Identify and prevent suspicious activity - Mobile Access: Access software remotely via mobile devices - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reference Request Automation: Ability of the software to take the manual effort out of the process of requesting and collecting references - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Survey Builder: Create and manage surveys - Survey Library: Repository of pre-built questionnaires that can be used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.6 (14) ### Starting price Free trial available Value for money 4.6 (14) 4.6 Based on 14 reviews ## Integrations [ Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[ JobAdder](https://www.capterra.com/p/135918/JobAdder/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (14) 4.7 Based on 14 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating Counts reflect reviews available in this feed. 5(14) 4(0) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful DI Director Director Used the software for: Less than 1 year ### "Referoo for Recruiters" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 19, 2020 Overall.. great. Good product and great support Pros Very easy to use, Integrated with JobAdder. Great reporting Cons Nothing really. It's all good. Matt S. MD Used the software for: 3-5 years ### "Improve professionalism and efficiency, without sacrificing quality" 5.0 May 28, 2020 We have been working with Referoo since they opened their doors. Their service 2 years later is no different to is was on day one, despite their client base growing substantially. They are smart, innovative, and invested in the success of their customers. They are always available to feedback, enthusiastic to listen and regularly implement recommendation for product improvement. They are a genuine partner to our business! Pros The Referoo interface is phenomenal - for both internal users and our customers. The process to request referee information is straight forward for everyone involved. The software then provides you with the option to email off a reference check or conduct one in person, over the phone - this is a critical option for our business! The reference document that is produced is formatted smartly and cleanly - given reference checks the professional look they warrant. The integration with JobAdder (our CRM) is faultless and ensures accurate data recording with no additional administration necessary. Cons Nothing of note. Any opportuntiies for further development we have suggested to Referoo have been listened to, with many of them being implemented! DO Doctor Doctor Used the software for: Less than 1 year ### "Steals very confidential data" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 19, 2021 I refuse to use it Pros Nothing at all. +buffing Cons Asks extremely probing questions and presumably stores/sells the answers. MD Managing Director Managing Director Used the software for: 1-3 years ### "Simplified the process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2020 Excellent, great customer service, easy to use tool. Pros Referoo has simplified our reference checking process. It allows standarised questions (with the ability to add in extra relevant questions), administrative compliance, ease of use and interaction with our CRM to make the whole processes so much easier. This means our people can focus on what they are best at - talking with our clients, candidates, referees and other stakeholders. In fact, we recently undertook a review of our whole use of technology with an independent consultant - and in the feedback report Referoo was called out for being one of the technologies we use that every person interviewed commented on positively. Cons What's great is that the team are open to feedback. When I was first considering Referoo I explained some of the aspects I felt was missing, and the team built the functionality to make it more user friendly which was great. I'm not a regular user personally, it's others in our team who use it, so I don't know if there is anything now that could be improved, but I'm sure if I found something that the team would respond and resolve it for us. KM Kelly M. Head of Operations Used the software for: 1-3 years ### "Referoo review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2020 Great. Well worth a discussion for a buyer. Reliable, easy, integrates with our CRM. Really like it and we compared probably 2 different options before we decided on referoo Pros ease of use, ease of implementation! great customer service, simple but has short training modules videod and released also when any updates occur Cons Can think of any - its been smooth since we implemented and they have listed to any suggestions for improvement RC Recruitment Consultant Supervisor Recruitment Consultant Supervisor Used the software for: 1-3 years ### "Best Use of Technology" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2020 Although skeptical at first, my team and I very quickly came to realise and appreciate the simplicity and professionalism of the system. Pros Referoo is simple to use, and has ensured a speedy response from both Candidates and Referees. Referoo has substantially cut down on the time taken to obtain references, and at the same time has drastically increased the quality of the references received. Their support is first class, and the ongoing enhancements and improvements are really appreciated. We could never go back to manual reference taking. Cons There is absolutely nothing I can think of to suggest to improve the product. Sinead C. Director and Cofounder Used the software for: Less than 1 year ### "Happy to recommend - easy integration and great communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2020 Positive, great founders, communication has been great. Happy to work with them Pros Such a fast implementation, seamless integration with our CRM, centralised process for whole team to follow Cons Team don't seem to have any issues - all fairly straight forward DI Director Director Used the software for: 1-3 years ### "More and better references for far less work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2020 We are saving a lot of time and internal labour hours (money), whilst thoroughly reference checking a client. We often gather in 4 references instead of 2 and it takes us about a minute to do so. Also, we love that it's possible to call the client afterwards to gather more details or ask specific questions whilst also checking their ID and the veracity of the reference. Pros This software provides us with detailed responses from our candidates' referees, and presents the report in a thorough and attractive way. We love the ease of use and the speed at which we receive the references from referees. The fact it integrates with Jobadder is also great. Cons At first setting up new reference checking questionnaires felt a little clunky, but I soon picked it up. NB Nikki B. CEO Used the software for: 1-3 years ### "Love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2020 Fabulous, love it! Pros So glad we chose to implement Referoo, really well thought out software, saves time, improves efficiencies, professional look and feel and great customer service from the Referoo team plus many more advantages Cons Nothing I can think of, wish we'd found it sooner! DI Director Director Used the software for: 1-3 years ### "Referoo at Wood" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 19, 2020 Simple to set up initially, then simple to get the candidate going Pros Very easy to use system, we have 4 consultants using it to send out on behalf of us all and all runs very smoothly. Cons Nothing comes to mind, never have an issues to fix. [View all Reviews](https://www.capterra.com/p/199675/Referoo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.