# Page 2 | Zelos Team Management Software 2026: Features, Integrations, Pros & Cons | Capterra

> Page 2 - Capterra's in-depth exploration of Zelos Team Management Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Zelos Team Management Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/199678/Zelos

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Page 2 - Zelos Team Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Zelos Team Management

## User reviews

CP

Cristina P.

Coordinator

Non-Profit Organization Management

### "For small and big groups of volunteers!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2023

I have personally been registering and trying over 20 alternatives when I needed to find a good scheduling option, between websites and apps, that were just not suitable to our needs; either too expensive or limiting when free, or settings wouldn't allow our org to set the schedule properly. So I am glad I found Zelos and I am personally recommending to all other non profit orgs for improving scheduling part.

Pros

The app offers everything our non-profit needs within the free version limits, from recruiting to scheduling, messaging and the gamification feature is adorable!

Cons

What could be improved? A whole "people" messaging feature even if divided in groups, a position choice within the task (desk, sorting, unloading donations, for example) and an automatic end of tasks as scheduled that otherwise needs manually completion. But if the users stay on top of it, this is all doable just with some extra efforts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2023

Thank you so much for the review, Cristina. We're indeed trying to keep it accessible for non-profits, so if your organisation grows beyond our free tier limitations, don't hesitate to ask our support for the current non-profit discounts for the Pro tier as well! I hear your feedback about auto-completing assignments. Our goal is to be really good at human-to-human communication, so we probably won't have the app do many things automatically for you. But we do have some handy bulk update features in our development that would allow administrators to quickly clean up things. The role option is a common request as well - this will probably go live when we introduce sub-tasks feature. For now, the best way is to create separate tasks for roles that require a different skillset. This way you can also target the work better, if you have relevant roles / interests logged for each member in the database. About messaging - have you already discovered the notice feature? This lets you send out an announcement to everyone, without opening a general chat. You'll get read receipts and the information will be pinned to everyone's dashboard until you decide to expire the notice! I'm glad to have you on board, and excited that you like our gamification features! This part is our team favorite as well :) Love, Johanna from Zelos

MW

Manuel W.

Volunteer Coordinator

Events Services

### "great volunteer community tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 3, 2023

Pros

It helped us a lot reducing the planning overhead and improved the reliability of the volunteers. It is way more motivating for them to pick their task than just getting asigned - so we also adjusted our workflow, for the better!

Cons

Sometimes notifications seem to be triggered, even though the users should not be notified. And the reduced interface (which I generally like a lot) sometimes containes not enough information, or displays it in a not so optimal way.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 7, 2023

Thank you for the encouraging review, Manuel! I'm excited to hear that we've helped you create a better workflow! This is what we ultimately strive for - to help organisations become the best version of themselves :) I'd love to hear more details about the notification bug so we can fix it. Also, it would be a great insight to learn which views lack the necessary information for you. Could you kindly reach out in the support chat on your dashboard and let us know about these? Love, Johanna from Zelos

Toomas R.

CEO

Education Management

### "Very simple and useful. Easy to get going and keep up"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 5, 2023

Zelos has helped us to make significantly less mistakes with schedulling - both getting the initial distributions of roles and time slots for participation right and getting teachers and students to actually follow through with commitments.

Pros

The system is very intuitive for everyone, including part-time employees and contractors. There has been no issues with installing the app. Getting to know interface was easy and logical. Some of our team members also use it on their computer.I also appreciate the flexibility of creating chatrooms for different groups, topics and even specific shifts.

Cons

The analytics aren’t very advanced. We export the data in the end of the month for our reporting needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 15, 2023

Thank you so much for the review. I'm really happy that you find the separate chats useful, we strongly believe that this feature creates clarity in team communication. We're definitely working on the analytics, so hope you'll soon be happy with that as well! Love, Johanna from Zelos

Pavel F.

Volunteer

Non-Profit Organization Management

### "Zelos is a life-saving for communities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2022

Pros

Zelos is a platform that allows our Community Social Welfare Center to quickly organize additional volunteers to deliver hot lunches and support retirees and low-income families during the Covid-19 pandemic. We liked the fact that the platform allows us to build logistics for hundreds of partners in the shortest possible time, thanks to the tools provided by Zelos. In those days we had to cope with an unprecedented number of requests because people were isolated. Zelos made it possible to speed up communication within the team and volunteers. The availability of the platform on smartphones, tablets (iOS and Android) and computers (Zelos has also a web version) allows you to quickly share information and results about the tasks in a few clicks, both to volunteers and employees of our community.During our volunteers' work in the spring, we were able to have hundreds of meals, run dozens of errands - such as shopping for medicines and products, as well as offer our customers such opportunities as distance learning assistance or just chatting. In the future, we’re going to use the platform for its intended purpose - to coordinate volunteers at local gatherings. However, the pandemic situation has proven that the platform can be suitable for many other life situations.

Cons

The biggest disadvantage was that it is not possible for clients or admins to chat directly with volunteers inside the app. Chat with the admins would be useful in many situations where the volunteer does not have enough information to deliver a particular request (for example, a changed address or time of delivery of a parcel).From a technical point of view, we did not have big problems with the installation of Zelos by our volunteers and workers. The Zelos application is simple and easy to use, and this is an important reason why we preferred this solution in our work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 1, 2022

Thank you so much for the thorough review, Pavel! It is great to hear about the success of your productive community! You are right, we did not have chats in early 2020 - but by now we have added this missing feature. Now you can also have chats in Zelos, either in groups or 1:1!

Merili G.

Program Manager

Education Management

### "Zelos is a great tool for gamification!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2022

Pros

Our Changemakers' journey with Zelos was great due to the fact that really eased the challenge of how to gamify our youth programs. The customer service was always eager to help and answered our questions quickly. It is relatively easy to customize the customer journey and adjust different settings.

Cons

Whilst using Zelos app, sum bugs appeared that sometimes slowed our pace.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 24, 2022

Thank you for the review, Merili! It's awesome that you've chosen Zelos to support your youth programme. With any bugs you encounter - do report them through the customer service chat on your app dashboard (or e-mail us at support@getzelos.com), so that we can fix them as quickly as possible! - Johanna

Hannele K.

arts manager

Arts and Crafts

### "Good experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 15, 2022

I am very pleased with Zelos. It has helped to manage hundreds of volunteers in times of urgent need.

Pros

I love the simple, logical and easy-to-use interface for both admins and users. I also enjoy the help from team whenever necessary.

Cons

I have not got any problems to put forward.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2022

Thank you, Hannele! Your support is what keeps us going - Johanna

SL

Sandra Laura L.

Volunteer Coordinator

Performing Arts

### "Essential for effective volunteer management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2022

Pros

Easy and direct task management for both the admins (department coordinators) and the users (volunteers). The product was essential in our specific need to gamify our volunteers' experience. Very few users ever had questions about how to use the product or refused to join at all, so we got almost everyone on board. Integration with our work was easy and has continued to be over the years.

Cons

Over the years the gamification aspect has become less central to the product so although the information is available to admins, it is not anymore to users. Additionally, we sensed a lack of an overview of users' activity levels (had to check every user one by one).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2022

Thanks for the kind words, Sandra! We hear you about bringing more attention back to gamification. We're definitely planning to give more love to the feature later this year, and return the public leaderboards + an activity overview dashboard. Keep an eye out for our product updates newsletter so you'll be the first to know when the upgrades roll out ;) - Johanna

Ave Gail K.

CEO, Work and Organizational Psychologist

Mental Health Care

### "Can't imagine working without Zelos!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2022

Super!

Pros

Easy to use, only features that are relevant, no fancy shiny useless stuff. The best of all is customer service! Very fast reaction and also listening customers and improving constantly if to ask some new features or option that are relevant also for other customers.

Cons

The "add task" button should not be stuck in upper right corner, should stay on screen also when scrolling down on page.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2022

Thank you so much for the encouraging review, Ave Gail! Looks like we're doing something right ;) I believe the inconvenience of the "new task button" scrolling away occurs on in desktop view (on mobile, it's in a fixed position). I'll bring this up at our next design meeting to see if there's a good way to bring the same experience to the desktop view! - Johanna

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