# Ascent360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ascent360 Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more. Source: https://www.capterra.com/p/199679/Ascent360/ --- # Ascent360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ascent360 ## What is Ascent360? Ascent360 is a data driven marketing automation platform that integrates with, scrubs and enriches data from over 100 POS, ecommerce, lodging, booking and other systems. Our sophisticated hygiene engine matches, de-dupes and enhances your data providing you with a clean, unified view of your customers and prospects. Our intuitive tool makes it easy to segment customers, personalize and send email and social media campaigns and measure success. ## What is Ascent360 used for? [Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ascent360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ascent360.com&name=Ascent360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ascent360 4.8 (19) VS. [4.3 (2,937)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (19) Ease Of Use 4.3 (2,128) Value For Money 4.7 (16) Value For Money 4.1 (2,024) Customer Service 5.0 (19) Customer Service 4.2 (2,072) ## Ascent360 alternatives [4.2 (530)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,128)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198994/Systeme/) [Brevo](https://www.capterra.com/p/132996/brevo/) [4.6 (3,495)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) Highest Rated [ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/) [5.0 (294)](https://www.capterra.com/p/168153/ContactPigeon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168153/ContactPigeon/) [View all alternatives](https://www.capterra.com/p/199679/Ascent360/alternatives/) ## FAQs about Ascent360 Overview ### Which roles and teams benefit most from Ascent360? Ascent360 is most used by marketing leaders, digital marketers, and CRM teams that need stronger customer segmentation, campaign automation, and lifecycle messaging. Operations and general management teams use it to connect marketing with revenue goals, while product and support leaders rely on customer data visibility to improve targeting, retention, and planning. Answer based on 19 reviews Overview ### What company size and specific industries is Ascent360 built for? Ascent360 is designed for mid-market and enterprise B2C brands, especially those in retail, outdoor, apparel, resorts, ski resorts, jewelry, and bike retail. It is built for companies in consumer-facing industries that need a platform suited to those specific sectors. Features and Usability ### What are the key features of Ascent360? Ascent360 offers customer data management and segmentation tools such as contact databases, customer profiles, and audience targeting. It includes marketing automation features like drip campaigns, event-triggered actions, and workflow management, plus email marketing, campaign management, reporting, A/B testing, and third-party integrations. Integrations ### Which third-party tools and platforms does Ascent360 integrate with? Ascent360 connects natively to BigCommerce, Lightspeed POS, Lightspeed eCommerce, Shopify, and WooCommerce. These catalog integrations cover ecommerce and point-of-sale platforms for syncing customer and transaction data across retail and online sales channels. Getting Started and Support ### What training and onboarding options does Ascent360 offer? Ascent360 provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Ascent360 offer? Ascent360 provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support details are limited in the available data, so user experience with response speed or helpfulness cannot be characterized here. ## Features AI summary Based on 6,497 Marketing Automation reviews Capterra data shows that buyers of marketing automation software rank the following features as their top priorities: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Engagement Tracking** (**45%**) Ascent360 supports all three features that reviewers rate highest: **Email Marketing**, **Event Triggered Actions**, and **Engagement Tracking**. Together, these capabilities help businesses send targeted campaigns, respond automatically to customer behavior, and monitor audience interactions, allowing teams to improve campaign timing, increase relevance, and make better marketing decisions. Email Marketing 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Event Triggered Actions 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events Engagement Tracking 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Campaign Analytics 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Segmentation 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Group leads or contacts based on their specific characteristics Campaign Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Ascent360 45 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Track and analyse user behavior within a system or network Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Group campaigns by project, client, or campaign for better management. Manage various distribution channels, build relations with channel partners, and track their performance Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Pre-designed layouts that can be customized to match preferences and requirements Combining data from different sources and providing a unified view Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Ensure compliance with the General Data Protection Regulation protocols Store and manage images Create landing pages or online forms designed to capture new leads and prospects Automate workflows and trigger campaigns based on customer actions Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Adjust communications based on previous interactions or personal preferences Analyzing historical and current data and generating a model to help predict future outcomes. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Group leads or contacts based on their specific characteristics Manage campaigns and track engagement for marketing efforts across social media channels Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Monitor activity of individuals who visit your website using cookies Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (19) 4.6 Based on 19 reviews ## Pricing Value for money 4.7 (16) Free Trial Basic $10.00 Flat Rate,Per Month Value for money 4.7 (16) 4.7 Based on 16 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Lightspeed eCommerce](https://www.capterra.com/p/211850/Lightspeed-eCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (19) 5.0 Based on 19 reviews ## User reviews Overall rating 4.8 Based on 19 reviews Filter by rating 5(16) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EA Eric A. Product Manager - CDP Hospitality ### "A True Extension of Our Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 Working with Ascent360 felt less like managing a vendor relationship and more like partnering with an extension of our own team. What stood out most was the team and the level of support they provided. It never felt like we were just working with a vendor. It felt like we were working with people who were part of our internal team and genuinely understood our systems, processes, and business. They were responsive, knowledgeable, and easy to work with, which made a big difference when navigating complex integrations, customer data, segmentation, and marketing activation needs. Pros What I liked most about Ascent360 was the combination of strong customer support, reliable database management, and deep industry knowledge. Their team was responsive, easy to work with, and understood the unique needs of the our industry, and destination marketing space. Ascent360 helped make complex customer data more usable and actionable, especially when it came to complex integrations, managing guest records, segmentation, and campaign activation. It was clear they understood both the technical side of the database and the real-world marketing use cases we were to supporting. Cons There can be a learning curve when first getting familiar with the UX, especially for users who are newer to database management or segmentation. Once our team became more familiar with how the platform is organized, the workflows made sense and became easier to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Matt R. Sr. Growth Marketing Manager Hospitality ### "All-in-One CRM Built for the Complexity of Resort Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 10/10. The transition was smooth, and the ability to get ongoing support as our marketing team evolved was fantastic. Pros Beyond Ascent 360's capabilities as a unified platform for customer data, email marketing, and SMS marketing, they also offer the best customer service in the game. Ski resort data is notoriously complex, and Ascent 360's support team understood our data as well as we did — which made transitioning off our previous platform seamless. Their willingness to assist with customer segmentation, email and SMS automations, and general database questions that served our business was truly exceptional. This is one of the best decisions we made at Powder Mountain that really improved our marketing capabilities. Cons The platform's depth of features can feel overwhelming at first — but that's really a reflection of how robust the tool is. Once you're up and running, that same depth becomes one of its biggest strengths. Switched from [Acoustic Marketing Cloud](https://www.capterra.com/p/235072/Acoustic-Marketing-Cloud/) Entabeni lacked the crm capabilities that ascent provides Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Ascent360 better customer service that was more personalized and responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Greg M. General Manager Sporting Goods ### "Ascent360 for our Bike Shop" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 13, 2023 I've spent much less time uploading email lists and keeping them current. Email automation has both increased our customers experience and driven traffic in stores Pros The integration was painless and it's great for us to have our customers loaded into our email client right away without any data dumping or manual uploading. I appreciate that it's easy to build up lists for specific customers and contact them right away Cons The email builder is ok. I'd love to have a website email pop up functionality come straight from Ascent360 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SE Siobhan E. Marketing Assistant Recreational Facilities and Services ### "Ascent360 for Resort Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 10, 2023 Pros The ability to integrate all of our different resort programs into Ascent360 and create targeted marketing campaigns depending on our needs is an invaluable tool and has resulted in measurable growth. The ability to automate these campaigns makes it easy to set and forget, saving time. Cons There is a bit of a learning curve when using Ascent360; however, once you learn the program it's fairly easy to manage. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ryan K. Digital Marketing Specialist Hospitality ### "Always helpful in many different aspects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 25, 2023 Pros The ease of use of creating and sending audiences to my email client. Cons There's not much not to like. The team does a great job of adjusting to our marketing needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MF Morgan F. Email & CRM Manager Leisure, Travel & Tourism ### "CSM's are all-time" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 6, 2023 Pros The features available are easy to navigate once you are familiar with them Cons Sometimes, there are some bugs that are discovered, but the team is quick to notify and address them Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Michael S. Director of Marketing and Development Recreational Facilities and Services ### "CRM for the people!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2021 Very, very positive. I recommend them at every opportunity. Automation really streamlined and greatly enhanced our feedback mechanisms. Pros We have a small marketing staff, but with big needs. When we were preparing for a ski season during the pandemic, it became immediately clear we needed a CRM to keep in touch with guests regarding requirements of our guests. The pre-arrival emails were successful and easy to deply, in addition to the other communications tools. Cons I wish there were more options for analytics out-of-the box, but the tools are sufficient. I was weary of handing off the email design to other staff members due to the complexity. Alternatives considered [Inntopia Commerce](https://www.capterra.com/p/65271/InntopiaCRS/) Reasons for choosing Ascent360 Cost, and their interest in acquiring us as a customer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DE Drew E. Marketing Manager Consumer Goods ### "A comprehensive hub and launchpad for your consumer data and marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 13, 2021 The team at Ascent360 was full of insights and tips that helped the relationship more than pay for itself in year 1. They also had expertise in some of marketing softwares we connected with, which was a great resource for our small team. Pros Ascent360 gave us a singular dashboard full of actionable insights and segmentable audiences. It made our jobs exceptionally more efficient and gave us cohesive tools to plan, execute, and measure our campaigns. Cons It did not integrate with our new email service provider. Ascent360 now has their own ESP that makes things simpler, but it does require you to leave your existing ESP. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH Jeff H. Marketing Director Leisure, Travel & Tourism ### "Great Tool For The Most Part" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 1, 2021 I have had great success with this tool in speaking to the the most relevant guests at our ski resort. I wish that I had more time to work with the tool, because I know it's capable of far more than I use it for. Pros The support team has always been incredibly responsive, helpful and thorough. It has really made the onboarding and maintenance far more manageable than this complex tool would be otherwise. I like the rapid fire ability to upload and begin using segmentation lists via email and social. Cons I think this program is far more complex than I have time to fully work through as a marketing department of 1. Reasons for choosing Ascent360 The integration with Siriusware was the biggest selling point and the software was less expensive that Inntopia. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Andrew W. Operations and Marketing Hospitality ### "Great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2021 Ascent has allowed us to automate many of the emails we used to manually have to implement. This has saved in labor, overall efficiency and issues with human error. Our account manager has done a great job implementing the basic marketing plays, while helping us explore the deeper levels of where we want to take our overall marketing strategy. Pros The product is easy to use and very customizable as we've identified more complex needs. The entire team we've worked with have been incredible. They not only take the time to implement our marketing strategies but also teach us the process so there is a better understanding from both ends. Great product, great customer service. Cons The implementation took time in large part to ensure quality control. Other than that we have no complaints. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/199679/Ascent360/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.