--- title: "Ascent360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ascent360 Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/199679/Ascent360/" page_type: "product" language: "en" --- # Ascent360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ascent360 ## What is Ascent360? Ascent360 is a data driven marketing automation platform that integrates with, scrubs and enriches data from over 100 POS, ecommerce, lodging, booking and other systems. Our sophisticated hygiene engine matches, de-dupes and enhances your data providing you with a clean, unified view of your customers and prospects. Our intuitive tool makes it easy to segment customers, personalize and send email and social media campaigns and measure success. ## What is Ascent360 used for? [Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ascent360?[Manage this product listing](https://www.g2.com/products/ascent360/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ascent360 4.8 (19) VS. [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price $20 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (19) Ease Of Use 4.5 (306) Value For Money 4.7 (16) Value For Money 4.3 (185) Customer Service 5.0 (19) Customer Service 4.3 (240) ## Ascent360 alternatives [4.4 (59)](https://www.capterra.com/p/155737/CleverTap/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/) [5.0 (306)](https://www.capterra.com/p/168153/ContactPigeon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168153/ContactPigeon/) [Manago AI](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/) [4.5 (251)](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/reviews/) Starting price $213.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/) [Meiro](https://www.capterra.com/p/190554/Meiro/) [4.9 (22)](https://www.capterra.com/p/190554/Meiro/reviews/) Starting price $4500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190554/Meiro/) [View all alternatives](https://www.capterra.com/p/199679/Ascent360/alternatives/) ## FAQs about Ascent360 Overview ### Which roles and teams benefit most from Ascent360? Ascent360 is most used by marketing leaders, digital marketers, and CRM teams that need to unify customer data, segment audiences, and automate personalized campaigns. Operations managers and general managers use it to connect marketing activity to revenue, while product and support leaders rely on customer insights to improve targeting and lifecycle engagement. Answer based on 19 reviews Overview ### What company size and specific industries is Ascent360 built for? Ascent360 is designed for mid-market and enterprise B2C brands. It serves companies in retail and related consumer sectors, including outdoor, apparel, resorts, ski resorts, jewelry, and bike retailers. Features and Usability ### What are the key features of Ascent360? Ascent360 offers CRM, contact and customer databases, audience targeting, and customer segmentation for organizing records and groups. It includes email marketing, drip campaigns, campaign management, and multi-channel marketing, plus behavioral analytics, reporting, A/B testing, landing pages/web forms, and third-party integrations. Integrations ### Which third-party tools and platforms does Ascent360 integrate with? Ascent360 integrates with 4 third-party eCommerce platforms: BigCommerce, Lightspeed eCommerce, Shopify, and WooCommerce. These native connections cover major store systems for syncing customer and purchase data across online sales channels. Getting Started and Support ### What training and onboarding options does Ascent360 offer? Ascent360 provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced viewing for teams getting started with the product. Getting Started and Support ### What customer support options does Ascent360 offer? Ascent360 provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support is described only through these channels, with no reviewer feedback available to confirm response times, helpfulness, or common frustrations. Users should expect standard documentation and direct contact options for assistance. ## Features AI summary Based on 6,612 Marketing Automation reviews Capterra data shows that buyers of Marketing Automation software rank the following features as their top priorities: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) Ascent360 supports **Email Marketing** and **Event Triggered Actions**, giving marketing teams the tools to run targeted campaigns and send timely follow-up messages based on customer behavior. However, it does not include **Lead Capture**. Instead, it offers other important features that reviewers also rate highly, such as **CRM** (**54%**) and **Landing Pages/Web Forms** (**47%**), helping businesses organize customer data and collect interest through online forms, while providing teams with practical ways to manage relationships and drive more effective outreach. Email Marketing 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Event Triggered Actions 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events Landing Pages/Web Forms 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create landing pages or online forms designed to capture new leads and prospects Segmentation 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Group leads or contacts based on their specific characteristics Campaign Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Engagement Tracking 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Ascent360 47 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Behavioral Analytics: Track and analyse user behavior within a system or network - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Integration: Combining data from different sources and providing a unified view - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Image Library: Store and manage images - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Personalization: Adjust communications based on previous interactions or personal preferences - Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Segmentation: Group leads or contacts based on their specific characteristics - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Promotion: Market event via social media tools - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (19) 4.6 Based on 19 reviews ## Pricing Value for money 4.7 (16) Free Trial Basic $10.00 Flat Rate,Per Month Value for money 4.7 (16) 4.7 Based on 16 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Lightspeed eCommerce](https://www.capterra.com/p/211850/Lightspeed-eCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (19) 5.0 Based on 19 reviews ## User reviews Overall rating 4.8 Based on 19 reviews Filter by rating 5(16) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EA Eric A. Product Manager - CDP Hospitality ### "A True Extension of Our Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 Working with Ascent360 felt less like managing a vendor relationship and more like partnering with an extension of our own team. What stood out most was the team and the level of support they provided. It never felt like we were just working with a vendor. It felt like we were working with people who were part of our internal team and genuinely understood our systems, processes, and business. They were responsive, knowledgeable, and easy to work with, which made a big difference when navigating complex integrations, customer data, segmentation, and marketing activation needs. Pros What I liked most about Ascent360 was the combination of strong customer support, reliable database management, and deep industry knowledge. Their team was responsive, easy to work with, and understood the unique needs of the our industry, and destination marketing space. Ascent360 helped make complex customer data more usable and actionable, especially when it came to complex integrations, managing guest records, segmentation, and campaign activation. It was clear they understood both the technical side of the database and the real-world marketing use cases we were to supporting. Cons There can be a learning curve when first getting familiar with the UX, especially for users who are newer to database management or segmentation. Once our team became more familiar with how the platform is organized, the workflows made sense and became easier to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Matt R. Sr. Growth Marketing Manager Hospitality ### "All-in-One CRM Built for the Complexity of Resort Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 10/10. The transition was smooth, and the ability to get ongoing support as our marketing team evolved was fantastic. Pros Beyond Ascent 360's capabilities as a unified platform for customer data, email marketing, and SMS marketing, they also offer the best customer service in the game. Ski resort data is notoriously complex, and Ascent 360's support team understood our data as well as we did — which made transitioning off our previous platform seamless. Their willingness to assist with customer segmentation, email and SMS automations, and general database questions that served our business was truly exceptional. This is one of the best decisions we made at Powder Mountain that really improved our marketing capabilities. Cons The platform's depth of features can feel overwhelming at first — but that's really a reflection of how robust the tool is. Once you're up and running, that same depth becomes one of its biggest strengths. Switched from [Acoustic Marketing Cloud](https://www.capterra.com/p/235072/Acoustic-Marketing-Cloud/) Entabeni lacked the crm capabilities that ascent provides Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Ascent360 better customer service that was more personalized and responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Greg M. General Manager Sporting Goods ### "Ascent360 for our Bike Shop" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 13, 2023 I've spent much less time uploading email lists and keeping them current. Email automation has both increased our customers experience and driven traffic in stores Pros The integration was painless and it's great for us to have our customers loaded into our email client right away without any data dumping or manual uploading. I appreciate that it's easy to build up lists for specific customers and contact them right away Cons The email builder is ok. I'd love to have a website email pop up functionality come straight from Ascent360 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SE Siobhan E. Marketing Assistant Recreational Facilities and Services ### "Ascent360 for Resort Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 10, 2023 Pros The ability to integrate all of our different resort programs into Ascent360 and create targeted marketing campaigns depending on our needs is an invaluable tool and has resulted in measurable growth. The ability to automate these campaigns makes it easy to set and forget, saving time. Cons There is a bit of a learning curve when using Ascent360; however, once you learn the program it's fairly easy to manage. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ryan K. Digital Marketing Specialist Hospitality ### "Always helpful in many different aspects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 25, 2023 Pros The ease of use of creating and sending audiences to my email client. Cons There's not much not to like. The team does a great job of adjusting to our marketing needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MF Morgan F. Email & CRM Manager Leisure, Travel & Tourism ### "CSM's are all-time" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 6, 2023 Pros The features available are easy to navigate once you are familiar with them Cons Sometimes, there are some bugs that are discovered, but the team is quick to notify and address them Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Michael S. Director of Marketing and Development Recreational Facilities and Services ### "CRM for the people!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2021 Very, very positive. I recommend them at every opportunity. Automation really streamlined and greatly enhanced our feedback mechanisms. Pros We have a small marketing staff, but with big needs. When we were preparing for a ski season during the pandemic, it became immediately clear we needed a CRM to keep in touch with guests regarding requirements of our guests. The pre-arrival emails were successful and easy to deply, in addition to the other communications tools. Cons I wish there were more options for analytics out-of-the box, but the tools are sufficient. I was weary of handing off the email design to other staff members due to the complexity. Alternatives considered [Inntopia Commerce](https://www.capterra.com/p/65271/InntopiaCRS/) Reasons for choosing Ascent360 Cost, and their interest in acquiring us as a customer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DE Drew E. Marketing Manager Consumer Goods ### "A comprehensive hub and launchpad for your consumer data and marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 13, 2021 The team at Ascent360 was full of insights and tips that helped the relationship more than pay for itself in year 1. They also had expertise in some of marketing softwares we connected with, which was a great resource for our small team. Pros Ascent360 gave us a singular dashboard full of actionable insights and segmentable audiences. It made our jobs exceptionally more efficient and gave us cohesive tools to plan, execute, and measure our campaigns. Cons It did not integrate with our new email service provider. Ascent360 now has their own ESP that makes things simpler, but it does require you to leave your existing ESP. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH Jeff H. Marketing Director Leisure, Travel & Tourism ### "Great Tool For The Most Part" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 1, 2021 I have had great success with this tool in speaking to the the most relevant guests at our ski resort. I wish that I had more time to work with the tool, because I know it's capable of far more than I use it for. Pros The support team has always been incredibly responsive, helpful and thorough. It has really made the onboarding and maintenance far more manageable than this complex tool would be otherwise. I like the rapid fire ability to upload and begin using segmentation lists via email and social. Cons I think this program is far more complex than I have time to fully work through as a marketing department of 1. Reasons for choosing Ascent360 The integration with Siriusware was the biggest selling point and the software was less expensive that Inntopia. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Andrew W. Operations and Marketing Hospitality ### "Great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2021 Ascent has allowed us to automate many of the emails we used to manually have to implement. This has saved in labor, overall efficiency and issues with human error. Our account manager has done a great job implementing the basic marketing plays, while helping us explore the deeper levels of where we want to take our overall marketing strategy. Pros The product is easy to use and very customizable as we've identified more complex needs. The entire team we've worked with have been incredible. They not only take the time to implement our marketing strategies but also teach us the process so there is a better understanding from both ends. Great product, great customer service. Cons The implementation took time in large part to ensure quality control. Other than that we have no complaints. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/199679/Ascent360/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.