# Houzz Pro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Houzz Pro Software - reviews, pricing plans, popular comparisons to other Construction Management products and more. Source: https://www.capterra.com/p/199689/Houzz-Pro --- # Houzz Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Houzz Pro ## What is Houzz Pro? Houzz Pro, the leading platform for construction and design, empowers industry professionals and homeowners with the tools they need to make every project a success. Used by more than 3 million construction and design industry professionals and over 70 million homeowners and home design enthusiasts around the world, our AI-powered project management and design software helps pros win projects, collaborate with clients and teams, and run their businesses efficiently and profitably. It’s an all-in-one solution that spans the full customer lifecycle, CRM and Email Marketing tools, Estimates & Proposals, 3D Floor Plans, Schedule, Selections, financial tools, Invoicing & Payments, QuickBooks integration, and a client portal. ## What is Houzz Pro used for? [Project Management](https://www.capterra.com/project-management-software/)[Business Management](https://www.capterra.com/business-management-software/)[Construction Management](https://www.capterra.com/construction-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,087 user reviews Reviews sentiment Positive 84% Neutral 8% Negative 8% Pros & cons Comprehensive design workflow support Efficient mood board creation Complex and costly billing processes Unintuitive and slow user interface Starting price $399 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Business Management / 2026 - Construction Estimating / 2026 - Construction Management / 2026 - Electrical Contractor / 2026 - Home Builder / 2026 - Roofing / 2026 - Construction CRM / 2025 - Subcontractor / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Houzz Pro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.houzz.com/pro&name=Houzz Pro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Houzz Pro 4.3 (1,087) VS. [4.4 (15,392)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $399 Flat Rate, Per Month Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (1,087) Ease Of Use 4.1 (14,435) Value For Money 4.0 (988) Value For Money 4.3 (9,835) Customer Service 4.3 (1,022) Customer Service 4.2 (9,591) ## Houzz Pro alternatives [4.5 (2,660)](https://www.capterra.com/p/56250/Procore/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (329)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.6 (1,457)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (2,206)](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/) ## FAQs about Houzz Pro Overview ### What problems does Houzz Pro solve? Houzz Pro solves scattered client communication, fragmented design workflows, and manual handoffs between selections, proposals, invoicing, and project tracking. Interior designers, remodelers, and small design-build firms use it to centralize leads, budgets, documents, approvals, and 3D presentations, helping clients visualize decisions faster and keeping teams aligned across multiple projects. Answer based on 424 reviews Overview ### Which roles and teams benefit most from Houzz Pro? Houzz Pro is most used by business owners, presidents, founders, and other firm leaders who need one system for sales, client communication, and operations. Interior designers, architects, contractors, and project managers use it to manage proposals, selections, schedules, and project delivery, while office managers support invoicing, coordination, and day-to-day administration. Answer based on 1087 reviews Overview ### What company size and industries is Houzz Pro built for? Houzz Pro is designed for small home remodeling and construction businesses, with 99% of reviewers from small businesses and 47% in Construction. It also serves Interior Design and related firms, reflected by 31% of reviewers in Design and 11% in Architecture & Planning, across remodeling, new construction, contracting, and renovation work. Answer based on 1087 reviews Features and Usability ### What are the key features of Houzz Pro? Houzz Pro includes core CRM and project tools like lead management, client management, scheduling, and budget tracking. Differentiating features include mood boards, 3D floor plans, estimating and proposals, invoicing with online payments, and website and marketing tools that connect portfolio content, lead capture, and client communication in one system. Answer based on 270 reviews Pricing ### How much does it cost and what fees or limitations are included? Houzz Pro starts at $399/month flat rate for the Pro plan; Custom, Enterprise, and Essential - Designer require custom pricing. A free version and free trial are available. Reviewers like the all-in-one estimating, invoicing, and budgeting tools, but some say costs feel high, certain add-ons cost extra, and basic tiers lack some features. Answer based on 217 reviews Integrations ### Which third-party tools and platforms does Houzz Pro integrate with? Houzz Pro integrates with 10 third-party tools, including QuickBooks, QuickBooks Online, Gmail, Google Drive, Microsoft 365, Microsoft Outlook, Microsoft Teams, Zoom Workplace, Zapier, and iCloud. Reviewer mentions center on accounting and email connections, especially QuickBooks and Gmail, with additional Microsoft and meeting-platform support. Answer based on 107 reviews Getting Started and Support ### How easy is it to onboard and train a team on Houzz Pro? Houzz Pro offers live online sessions, webinars, documentation, and video tutorials, which help teams get started and revisit tasks as needed. Reviewers say self-directed users and smaller teams often onboard quickly, while nontechnical users, new hires, and larger firms usually need more time to learn advanced features like 3D plans, estimating, and workflows. Answer based on 117 reviews Getting Started and Support ### What customer support options does Houzz Pro offer, and how do users rate the experience? Houzz Pro offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as responsive, helpful, and strong during onboarding, with quick chat replies and regular follow-ups. Others report inconsistent service, delayed responses, weak training, and frustration resolving billing, contract, or technical issues. Answer based on 270 reviews Lead management ### How well does Houzz Pro handle lead management? Houzz Pro handles lead tracking well for many home service businesses, especially smaller firms that want marketing and CRM in one place. It centralizes inquiries, messages, website leads, estimates, and follow-up activity, though some contractors report weak lead quality, limited reminder tools, and inconsistent account support. Answer based on 263 reviews ## Who uses Houzz Pro? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 259 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 259 reviews Construction 38% Construction 38% Creative & Design 26% Administrative 13% Entrepreneurs/ Owners 10% Others 12% Top industries Based on 259 reviews Construction 59% Design 31% Real Estate 5% Architecture & Planning 4% Other 1% ## Pros and Cons Comprehensive design workflow support 85% positive reviews out of 73 Most reviewers find the design and interior design features enhance project efficiency, client communication, and business growth. Bobbi P Office Manager, 2 - 10 employees. "Specifically, the intuitive design and extensive functionality have significantly streamlined my daily workflow, allowing me to manage projects with unprecedented efficiency and organization." Complex and costly billing processes 61% negative reviews out of 109 Some reviewers feel payment and billing involve confusing fees, inconsistent pricing, and difficulties with expense tracking and refunds. Jonathan A CEO, 1 employee. "Read the fine print. While it seems like this service is offered month-to-month, once you cross the 30 day mark they will keep billing you INDEFINITELY on an annual basis, even if you selected monthly billing." Efficient mood board creation 88% positive reviews out of 41 Most reviewers describe mood boards as easy to assemble, helping streamline client presentations and project organization. Amanda M Principal, 2 - 10 employees. "I love that I can use their clipper and easily add to specific rooms in my projects and easily create boards and selections for client approvals." Unintuitive and slow user interface 75% negative reviews out of 55 Most reviewers indicate the user interface is frustrating, sluggish, and not user-friendly, impacting overall experience. Centralized business management hub 88% positive reviews out of 25 Most reviewers indicate the all-in-one platform simplifies operations by consolidating essential business tools in one location. Difficult subscription cancellation process 98% negative reviews out of 42 Most users report cancel subscription is challenging, with strict contracts, auto-renewals, and limited support for termination requests. Andy B Interior designer, 1 employee. "Tried to cancel but the auto renew you for a year and now refuse to engage and cancel our plan." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Multiple Projects 4.4 (274) 74.82% of 274 reviewers that rated this feature as important or highly important Houzz Pro helps you efficiently manage several projects at once, keeping each organized and easy to access. Reviewers appreciate how simple it is to switch between projects, track progress, and maintain order when handling overlapping jobs or phases. Billing & Invoicing 4.2 (248) 66.53% of 248 reviewers that rated this feature as important or highly important With this capability, you can handle invoicing, billing, and payments directly in Houzz Pro. Users think it’s user-friendly, integrates with QuickBooks and Xero, and streamlines proposals to invoices, though some mention delays in payment processing and limited customization. Mobile Access 4.1 (216) 55.09% of 216 reviewers that rated this feature as important or highly important You get the ability to manage projects on the go with Houzz Pro’s mobile access. Reviewers indicate it’s valuable for fieldwork and client meetings, but many say the app is hard to navigate, lacks full desktop capabilities, and isn’t intuitive for quick information access. Project Planning/Scheduling 4.1 (191) 58.64% of 191 reviewers that rated this feature as important or highly important Houzz Pro offers planning and scheduling tools that help you organize project timelines and share schedules with clients. Some reviewers find the scheduling aspect helpful, but others report it lacks advanced views, is clunky, and needs better automation and templates. Task Management 4.0 (186) 44.62% of 186 reviewers that rated this feature as important or highly important This aspect lets you track project tasks and phases in one place. Some users say it’s helpful for staying organized, but others report it’s not intuitive, lacks templates, and doesn’t integrate with external reminders, leading many to use other tools like Asana. Project Management 4.1 (210) 62.86% of 210 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments Houzz Pro 155 features Drawing and modeling designs within 2D flat dimensions Designs generated in either 2D or 3D format Representation of any object in 3D Representation of any object in 3D Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Ability to insert animations/transitions Application programming interface that allows for integration with other systems/databases Estimate project costs based on groups of items and procedures A record of all activities within the system, including user access, changes made, etc. Data is backed up automatically to prevent data loss Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Access to a library of manufacturing parts, models, and specs With this capability, you can handle invoicing, billing, and payments directly in Houzz Pro. Users think it’s user-friendly, integrates with QuickBooks and Xero, and streamlines proposals to invoices, though some mention delays in payment processing and limited customization. Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Track actual spending to ensure it's in line with the planned budget Create budgets based on historical data and future projections A system that allows access to a database structure without relying on an external program Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track all company interactions with current clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Collection of data related to the costs associated with various items, products, services, or activities Forecast the cost and resources required to complete a project Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Collaborate on creating a product by sharing and adjusting designs through a shared portal Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Prepare preliminary versions of digital documents, technical drawings, or design mock-ups for review Assemble applications and processes by dragging over and arranging pre-built components Estimating software designed for electrical businesses Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Pre-made examples and templates for emails Estimate expected cost based on various factors before a project begins Monitor and record expenses such as purchases or charges incurred Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Primarily serving architecture, engineering, and construction industry professionals Primarily serving commercial or industrial locations needing electrical work For subcontractors to manage remodeling projects, including estimating, job costing, and client communication Specialized for organizations who focus on residential projects Form predictions based on past and present data/trends Perform various mathematical calculations using the data Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Use AI to generate content in the form of text, images, videos, etc. System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Estimating software designed for HVAC businesses Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Identify and respond to unexpected problems or failures (ie. "negative events") Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Process of planning, procuring and controlling material flows along with supplier evaluation and shipping Monitor task progress and planned accomplishments to better manage project status You get the ability to manage projects on the go with Houzz Pro’s mobile access. Reviewers indicate it’s valuable for fieldwork and client meetings, but many say the app is hard to navigate, lacks full desktop capabilities, and isn’t intuitive for quick information access. Notifications via mobile devices Access the system via a mobile application Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. Houzz Pro helps you efficiently manage several projects at once, keeping each organized and easy to access. Reviewers appreciate how simple it is to switch between projects, track progress, and maintain order when handling overlapping jobs or phases. Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Capture photos for any type of use case Estimating software designed for plumbing companies Accept and process customer payments for products or services using hardware and software Predict future data based on historical data sets Organize and manage all processes/procedures involved in purchasing goods and/or services Reporting on how each user, task or process has advanced since its initiation Manage and track financials on a project-to-project basis Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Houzz Pro offers planning and scheduling tools that help you organize project timelines and share schedules with clients. Some reviewers find the scheduling aspect helpful, but others report it lacks advanced views, is clunky, and needs better automation and templates. Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create, manage, or update project workflows. Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Set the frequency of a task's occurrence Timed notification for any upcoming task, deadline, appointment, or activity Provide support to your customers and employees remotely over a shared network Generation of non-photorealistic images from a 2D or 3D model Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Having a bird's eye or aerial view of floor plan or property displaying structural and design details in 2D or 3D Ensure that quotes/invoices are correct before sending to customers Automate processes to manage leads, contacts, opportunities and sales activities Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Create, draw, and annotate graphical content directly within the software application Track the status over time for a request, process, asset, or transaction Track information, qualifications, and contact details of subcontractors Ensure subcontractors are working safely on client sites and document audits/inspections for reference. Manage the planning and execution of supply chain activities Attach digital tags to documents and assets for identification, search, or monitoring purposes Measure digital plans to calculate labor and materials needed This aspect lets you track project tasks and phases in one place. Some users say it’s helpful for staying organized, but others report it’s not intuitive, lacks templates, and doesn’t integrate with external reminders, leading many to use other tools like Asana. Track and manage the scheduling of tasks Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Interact with data visualization elements, such as charts and graphs, to drill down into data Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (1,087) 4.2 Based on 1,087 reviews ## Pricing Value for money 4.0 (988) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/199689/Houzz-Pro/pricing/) Free $0.00 It includes: - 3D Floor Planner - Estimates - Invoicing Pro $399.00 Flat Rate,Per Month It includes: - Invoicing - 3D Floor Planner - Online Payments - Assemblies - CRM - Phone & Live Chat Support - Estimates Value for money 4.0 (988) 4.0 Based on 988 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (1022) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (1,022) 4.3 Based on 1,022 reviews ## User reviews Overall rating 4.3 Based on 1,087 reviews Filter by rating 5(645) 4(269) 3(90) 2(16) 1(67) Mentioned topic Sorted by most recent Eri D. Founder Accounting ### "While useful to our design and build clientele, the QuickBooks syncing means actual reconciling on our part" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2026 As an accounting company with various design and build customers on Houzz Pro, we use it indirectly by virtue of managing our client’s books rather than using the platform ourselves. Easy clients are those with ordinary projects as far as bookkeeping goes, and the platform manages all their accounting information for us. The tough clients are those with heavy traffic and expensive projects that make us spend extra time reconciling QuickBooks entries and clearing payments because of the cap. Security-wise, the platform's basic measures to safeguard information and protect user portals have been sufficient enough for our needs, although I would recommend anyone considering this to check how it stacks against their requirements. Customer service has always been satisfactory in answering basic queries through email and messaging, although complicated synchronization problems may take time to solve. In conclusion, I recommend this software to accountants dealing with small and medium-sized design-build firms but must caution about spending additional time reconciling QuickBooks transactions. Pros In terms of accounting, the most valuable feature of the Houzz Pro service is the fact that our clients' billing and payments, along with the project finances, are all organized in one system rather than residing in individual documents or scattered spreadsheets. Assuming that everything works properly when syncing with QuickBooks, then there is sufficient information coming through for us to be able to recognize transactions rather than having to recreate them. Payments and approvals from the client side are managed through one portal, thus making it easier for us to follow the trail of any deposits or milestone payments down to the signed contract. Our small design and remodel clients have found it much simpler to keep track of finances with time and billing managed together. Cons Syncing QuickBooks remains the issue at hand. It seems the new iteration of the platform brings with it issues of transactions being uploaded incorrectly, creating a tedious process of reconciling line by line, not knowing whether the fault lies with us or with QuickBooks. Another hindrance lies with the method of paying: fees incurred from using ACH payments, coupled with the maximum fee charged on each project, can cause a large project for our clients to be broken into smaller parts that may create problems when matching the deposit to the invoice at month end. Expenses tracking within the application does not offer much help, making it difficult for clients requiring job costing services. Pricing is an issue we have to deal with often. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NV Nemanja V. Project manager Construction ### "Houzz Updated review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 24, 2026 Still a strong tool overall. The core features like 3D planning and estimating work really well, but slower support and a few limitations bring it down slightly. Pros The 3D floor planning is still the standout feature and helps a lot with closing deals. Estimating is straightforward, and using templates saves time on repeat work. Cons Customer support has gotten noticeably slower, sometimes taking 1 to 2 days to respond instead of minutes. Also still missing some small features like custom invoice numbering, and 3D measurements can be off at times. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) It was not jobber, but our previous app jobtable is not here. A lot more features are available in the Houzz app and everything is under the same roof Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HC Hannah C. Principal Designer Design ### "All-in-One Design Tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2026 I've loved working on the platform. The team has been so helpful and its a really easy seamless process. The team is also constantly taking our feedback and making upgrades and I am so grateful to them for it. Pros This is my all-in-one platform as a designer. Not only does it give my clients a transparent dashboard to access, but it also helps keep my focus on design and reduces project management redundancies as a designer! Cons I could use more design detail capabilities in the 3D. Books on a bookshelf styled, the ability to drape blankets over a chair/sofa. Things like that. Alternatives considered [DigiSigner](https://www.capterra.com/p/151821/DigiSigner/) Reasons for choosing Houzz Pro This is way more sophisticated and looks better for clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Hallye N. Operations Manager Mechanical or Industrial Engineering ### "All in One" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 30, 2026 A capable but complex platform that rewards experienced IT teams willing to invest in configuration. Pros Strong all-in-one platform for design professionals featuring 3D floor plans, mood boards, project management, CRM, invoicing, client portals, and the highly praised Clip Tool for sourcing products. Cons Very steep learning curve, lax customer support, and limited mobile functionality compared to competitors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kaitlyn B. Design Consultant Construction ### "Please read! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2026 Pros I really appreciate that it is easy to navigate, and is always supplying me with ideas for what to do next. Cons I find that the price is a bit high, especially for a small business. While I would like to say it is made an enormous difference in our work flow, the benefit may not outweigh the cost thus far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ Keith J. Owner Construction ### "HIGHLY DO NOT RECOMMEND - Look elsewhere " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 21, 2026 After spending approximately $6k almost 60 days ago my company is still using our old CRM and Microsoft products. \[sensitive content hidden\] is our "Client Onboarding Specialist" and we've had (1) 45 Minute intro session and (1) 30 minute session. No structure for truly setting up a company. You must watch videos on youtube or their directory in order to learn the platform. The problem here is that the videos showcase stuff you can't access (or the videos are outdated and need to be removed from their directory). I've asked for a new onboarding specialist in hopes of learning how to properly setup my company on this platform since I've invested $6k, but after 8 days my request has only received a "Hello, Thank you for getting back to me. I apologize for the late response. We have been out of office for a long weekend due to the holiday. I am in talks with management on this and will get back to you once I hear back from them. Thank you for your patience.". I used other CRM's and the onboarding process is thorough and the team helps set you up for success. Houzz Pro is the exact opposite. They act like you are an inconvenience to them. Poor onboarding structure and customer service. I know the product is probably great, but its impossible to run a company and become proficient in something without a proper training. I wish I knew this was a self taught system prior to investing because we would have went with a different company. Pros The pitch given by the salesperson was great. Daniel Guither showcased the platforms tools very well. The 3-D Floor Plans are a great way to showcase the design, custom templates, easy payment collection for clients, integration with quickbooks, they also help with website management, etc. Cons The onboarding is atrocious. Plan on dedicated at least 50-80 hours just to get the setup in the system and learn how to navigate it on a very elementary level. This is only learning how to use approximately 10% of the system. Another major issue is reaching someone at the company. You get sent in circles. I've reached out to the Sales Rep over a dozen times and he refuses to acknowledge and email or phone call. Big on promises but refuses to follow through on any of them. Switched from [Leap](https://www.capterra.com/p/162690/Leap/) I wanted to use a platform that integrated a design tool, project management, gantt chart, documentation management, mobile access and aligned with lenders. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) [Procore](https://www.capterra.com/p/56250/Procore/) [Jobber](https://www.capterra.com/p/127994/Jobber/) [Leap](https://www.capterra.com/p/162690/Leap/) [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reasons for choosing Houzz Pro I wanted to use a platform that integrated a design tool, project management, gantt chart, documentation management, mobile access and aligned with lenders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2026 Hi Keith, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson CW Carter W. Owner Construction ### "WORST- Do not use. No support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 11, 2026 I would never use them again if i wasn't signed into a year contract. They promise you the world but their support is the worst. They charge for any support. The "account manager" assigned to you is always unhelpful and always booked out at least a week. Pros Ability to 3d scan locations. payment processing is easy and nice. I like integrations for alternative payment methods. Cons Contracts is a mess. Completely unusable. Support is a nightmare. Invoicing doesn't work properly cant import or export templates for invoicing. Promised the world but they don't live up to expectation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2026 Hi Carter, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson DC Daryl C. Director of Ops Construction ### "I would not recommend HOUZPRO. There's better out there. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 9, 2026 Not what i expected. Horrible experience with the way they say you signed a contract. But they know you didn’t. But i'll be following up to show you guys how i'm going to make an example out of these guys and their predatory methods. Pros Very disappointed!, I cancelled my free trial, they still charged me a contract we didn’t sign. now we going to send this over to our attorney. Since they believe they can give this a test drive to see if it's real. Cons They have potential, but the predatory methods to hook users is going to come to an end very soon,.. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reasons for choosing Houzz Pro Not Houzzpro i can tell you that much about my decision. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 9, 2026 Hi Daryl, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson JD Joseph D. manager Design ### "overpriced program - not worth it" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 29, 2025 I feel the design portion was great but the customer service and marketing section is not worth it. For $700 a month we could of paid for google ads, home advisor or evens signs that would work better. They aren't allowing us to cancel even though they way over promised and not delivering. Pros the design was okay. other programs are equivalent for less. We wanted to use this for marketing and gaining more customers, but we had maybe 2 customers we sent estimates too which resulted in no work due to how many other contractors they can go to off the same site. Cons Our business was charged and being sent to collections after being charged over $700 a month for no results Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 5, 2026 Hi Joseph- Thank you for taking the time to share your experience with Houzz Pro. I am sorry to hear that you did not see the results you were looking for with your marketing program and I would like to learn more about your experience. Please feel free to reach out to me directly at chloe.siegmann@houzz.com. Thank you, Chloe Siegmann Head of Customer Success BP Bobbi P. Office Manager Construction ### "Best Home Builder Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 7, 2025 Pros Houzz Pro has an exceptionally user-friendly interface and its impressively comprehensive suite of features. These two elements were absolutely pivotal in my decision to subscribe to the platform. Specifically, the intuitive design and extensive functionality have significantly streamlined my daily workflow, allowing me to manage projects with unprecedented efficiency and organization. Cons That it doesn't have the ability to save/recall original estimates, only shows the new estimate with the new changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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