# Houzz Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Houzz Pro the right Construction Management solution for you? Explore 1088 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/199689/Houzz-Pro/reviews

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Houzz Pro

4.3 (1088)

[View alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Houzz Pro

Ease of use

4.2

Customer Service

4.3

## Pros and Cons in Reviews

Comprehensive design workflow support

85% positive reviews out of 73

Most reviewers find the design and interior design features enhance project efficiency, client communication, and business growth.

Bobbi P.

Office Manager, 2 - 10 employees.

"Specifically, the intuitive design and extensive functionality have significantly streamlined my daily workflow, allowing me to manage projects with unprecedented efficiency and organization."

Complex and costly billing processes

61% negative reviews out of 109

Some reviewers feel payment and billing involve confusing fees, inconsistent pricing, and difficulties with expense tracking and refunds.

Anonymous User

CEO, 1 employee.

"Read the fine print. While it seems like this service is offered month-to-month, once you cross the 30 day mark they will keep billing you INDEFINITELY on an annual basis, even if you selected monthly billing."

Efficient mood board creation

88% positive reviews out of 41

Most reviewers describe mood boards as easy to assemble, helping streamline client presentations and project organization.

Amanda M.

Principal, 2 - 10 employees.

"I love that I can use their clipper and easily add to specific rooms in my projects and easily create boards and selections for client approvals."

Unintuitive and slow user interface

75% negative reviews out of 55

Most reviewers indicate the user interface is frustrating, sluggish, and not user-friendly, impacting overall experience.

Centralized business management hub

88% positive reviews out of 25

Most reviewers indicate the all-in-one platform simplifies operations by consolidating essential business tools in one location.

Difficult subscription cancellation process

98% negative reviews out of 42

Most users report cancel subscription is challenging, with strict contracts, auto-renewals, and limited support for termination requests.

Andy B.

Interior designer, 1 employee.

"Tried to cancel but the auto renew you for a year and now refuse to engage and cancel our plan."

## Showing most helpful reviews

Showing 1-25 of 1088 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Samantha S.  
Owner  
Design  
Used the software for: 1-2 years

### "Great for Solopreneurs"

August 3, 2025

5.0

I use houzz pro for everything in my business. From invoicing to proposals it has it all. I love the houzz pro clipper that allows me to grab information from different websites for different products I am using.

Pros

I love the project management aspects of houzz pro. Also, as a Solopreneur I enjoy the floor plan scanner and find it is pretty accurate.

Cons

I wish it was a little less expensive but it does include quite a few things I need in one package. I tried other software for less and it wasnt as user friendly.

Alternatives considered

[Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/)

Reason for choosing Houzz Pro

They did not have the floor plan tools that houzz has

Switched from

[Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/)

It was extremely challenging to use and not intuitive

Review Source

Response from Houzz

August 6, 2025

Hi Samanta- Thank you so much for taking the time to write this review. As a solopreneur, I can imagine how precious your time is and I am grateful that you are finding value in Houzz Pro! Chloe Siegmann Head of Customer Success

Lynette M.  
Owner  
Design  
Used the software for: Less than 6 months

### "Easy Peezy Lemon Squeezy"

July 15, 2025

4.0

Overall, my experience with Houzz Pro has been very positive. The tools are smart and well thought out, and the customer service team has been responsive and helpful whenever I’ve had a question. I'm looking forward to continuing to learn and get even more out of the platform as I go.

Pros

One of my favorite features is the Clip Tool — it’s truly a game changer. It makes sourcing products so much faster and more organized. I can easily save items from across the web directly into client projects, which helps streamline the entire design process. It's efficient, visually clear, and has become an essential part of my workflow.

Cons

There’s a bit of a learning curve with the platform. Some areas of the system aren’t as intuitive as I’d like, and I’m still figuring out the best way to navigate all the features. That said, I do feel like I discover something new and helpful every time I use it.

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

The clipping tools and the professional appearance it shows to clients

Review Source

Response from Houzz

July 18, 2025

Hi Lynette- First of all, your title made me laugh! Glad you are enjoying Houzz Pro. If you need some extra hands on help, let me know and we will make it happen! Chloe Siegmann Head of Customer Success

CW

Carter W.  
Owner  
Construction  
Used the software for: 6-12 months

### "WORST- Do not use. No support"

February 11, 2026

1.0

I would never use them again if i wasn't signed into a year contract. They promise you the world but their support is the worst. They charge for any support. The "account manager" assigned to you is always unhelpful and always booked out at least a week.

Pros

Ability to 3d scan locations. payment processing is easy and nice. I like integrations for alternative payment methods.

Cons

Contracts is a mess. Completely unusable. Support is a nightmare. Invoicing doesn't work properly cant import or export templates for invoicing. Promised the world but they don't live up to expectation.

Review Source

Response from Houzz

March 9, 2026

Hi Carter, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson

Hallye N.  
Operations Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "All in One"

March 30, 2026

4.0

A capable but complex platform that rewards experienced IT teams willing to invest in configuration.

Pros

Strong all-in-one platform for design professionals featuring 3D floor plans, mood boards, project management, CRM, invoicing, client portals, and the highly praised Clip Tool for sourcing products.

Cons

Very steep learning curve, lax customer support, and limited mobile functionality compared to competitors.

Review Source

SH

Steve H.  
Owner - Lead Contractor  
Construction  
Used the software for: 1-2 years

### "Houzz Pro for Project Management"

September 10, 2025

4.0

I use Houzz Pro on the daily to manage projects in my business. Would like to take some classes on new AI capabilities.

Pros

I love the ease at which I can create and send estimates. I can manage my time in the office better because of Houzz Pro.

Cons

Financial reports are not as flexible as other programs. It would be nice to see our closing percentages and average invoice in this program.

Switched from

[Joist](https://www.capterra.com/p/230138/Joist/)

Outgrew Joist capabilities and needed a more robust program

Review Source

Phillip W.  
Interior and Exterior Design Services  
Construction  
Used the software for: Less than 6 months

### "Houzz Pro is a Go!"

March 31, 2025

4.0

It has been a good experience thus far, and their support team has been quick to respond and assist with any issues encountered.

Pros

I like the 3d rendering software and its ability to populate directly into a quote for quick project estimations. The product clipper makes it quick and easy to add products to your selections board and quote out items that are not included on the houzz platform already, making it easy to sell anything you can source to your clients. It has a strong built in CRM to assist with clienteling and lead development.

Cons

API access should be added so that you can integrate external catalogs and systems into it for a broader range of selections and increased integration abilities.

Alternatives considered

[SketchUp](https://www.capterra.com/p/211798/SketchUp/)[Design Flex](https://www.capterra.com/p/218525/2020-Design-Live/)

Reason for choosing Houzz Pro

All in one solution with easy built in integrations and that I already use the home depot system which is built into this software.

Review Source

DM

Devin M.  
Owner  
Construction  
Used the software for: Less than 6 months

### "General contractor Malott acres "

October 25, 2025

5.0

Amazingly thorough and well put together by their programs! I would say they have some really great tools!

Pros

The ability to make and customize everything to fit each client! Makes personalization a great tool!

Cons

Truly just the length for pay out. It is pretty lengthy if a particular banking institution doesn’t support instant payments.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Needed to combine all apps into one rather than 4-8 different apps.

Review Source

Travis C.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Horribly Immoral Customer Service"

February 21, 2025

1.0

Absolutely terrible. I have never had someone try to take advantage of me and take so much money like this before. See Cons section.

Pros

nothing. See the Cons section. They charged me almost $6k for a service I did not want and have not used

Cons

They set me up on a free trial. My sales rep, \[sensitive content hidden\] intentionally misled me by explaining all costs in terms of monthly cost. Then at the very end, sends a contract that has me paying for the entire year up front. I had multiple conversations with them about how the service was not working out for me during the trial period and how I was going to be using a competitor instead. Rather than cancelling my account, they send me a link to cancel it myself. I fill out the form and forget about it. Months later when doing annual reconciliation of my business, I see I was charged $5,750!! They said they have no record of a cancellation form from me. I have not touched this app or utilized any service since the trial period. When I attempted to work with customer service to get my money back for a service I do not use, they flat out denied me. Shame on me for being in a hurry and not paying attention to that contract I signed. But for the company to show zero flexibility and common sense is unacceptable. Charging someone nearly six thousand dollars for a service they do not use is absolutely insane. Collecting my money on a technicality and not by actually conducting mutual business of money in exchange for services. They displayed to me that they are not a trustworthy company and do not have the ability to look at a situation fairly for their customers, I will absolutely never recommend this company, and in fact will be very actively steering my friends away from this service in the construction company. DO NOT USE THEM. Their competitors are much better, look up other options for construction software.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Houzz Pro

I didnt. I specifically told them that their product was not working out for me and that I was using a competitor and then they charged me anyway.

Review Source

CS

Cally S.  
Owner  
Design  
Used the software for: Less than 6 months

### "Loving this program!!!"

September 29, 2025

5.0

My initial experience has been great so far! Customer support has been wonderful as well. It is fairly user friendly.

Pros

The AI assistance is a huge time saver when entering in product and building 3D projects. I also like the ease of communications with clients directly from the program.

Cons

I feel like there could be a more user friendly interface for financial reports. The credit card fees are higher than the several point of sale systems I use and am familiar with.

Switched from

[Ivy](https://www.capterra.com/p/258086/Ivy/)

Started a new business and was previously using Ivy

Review Source

Langston G.  
Vice President  
Construction  
Used the software for: Less than 6 months

### "I got scammed"

January 9, 2025

1.0

Attention all contractors: Do Not Use Houzz. An absolutely atrocious platform. Their customer support is virtually nonexistent. Took almost 2 months to get a reply to my email about a simple customer support issue. Before signing up for Houzz Pro, I was informed we could increase or decrease our monthly spend as we please. After signing up and not getting the results we were hoping for, I asked to decrease our monthly spend by decreasing the number of regions where our profile is being promoted. Now they're telling me that's impossible and the best they can do is allow me to pay off the whole year in one lump sum payment of $13,000. I would not recommend Houzz Pro to anyone. There are much better things to spend your money on if you need leads. Houzz Pro has no intention of helping small businesses grow, and are a predatory company complicit in conning us, among many other companies, out of thousands of dollars.

Pros

Nothing. Can't think of one good thing about Houzz Pro.

Cons

Complete lack of customer service, we are paying for Houzz pro to get leads but they rarely if ever send leads, and when they do the leads are awful.

Alternatives considered

[Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)

Reason for choosing Houzz Pro

They sold us on it, and made it seem like they were actually interested in helping us. Instead, it appears their approach is to get the contract, and then ghost their paying customers, hoping we forget that we're paying an exorbitant amount of money for their services.

Review Source

rS

robert S.  
Owner  
Construction  
Used the software for: 6-12 months

### "Poor Communication"

July 31, 2025

5.0

Pros

While the platform itself has some useful features, the lack of consistent support and professionalism has made it difficult to rely on Houzz as a true business partner. Unless things improve dramatically, I’ll likely be moving on when my contract ends.

Cons

I've been using Houzz Pro for several months and had high hopes for the platform, but I’m honestly disappointed. On two separate occasions, no one showed up to scheduled meetings—without notice or follow-up. As a construction professional, my time is valuable, and these repeated lapses in communication are unacceptable.

Alternatives considered

[JobTread](https://www.capterra.com/p/218503/JobTread/)

Reason for choosing Houzz Pro

Cost and used it at another company which they didn't use all the features but thought it might come in handy but isn't working as well as id like

Review Source

Response from Houzz

August 6, 2025

Hi Robert- While I am happy to hear that you are liking the features of Houzz Pro, I am very concerned aout your concerns with our support team and would like to understand what happened here so I can ensure it is addressed. We want to make sure you are getting a best in class experience so this is not the experience we strive to deliver. Looking forward to connecting with you. Thank you, Chloe Siegmann Head of Customer Succcess

SP

Stephanie P.  
General manager  
Real Estate  
Used the software for: 1-2 years

### "Houzz Pro is where it’s at!!"

August 14, 2025

5.0

Love the ease of the planner, the integration from proposals to invoices, and the option to run reports for outstanding invoices.

Pros

Absolutely LOVE Houzz Pro!! My favorite tool is the 3D Room Planner… very easy to navigate and plan the space!

Cons

The only thing that I wish I could be better is being able to have an option to bill the project to another entity.

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Houzz offered more options and reliability for our company.

Review Source

PA

Paul A.  
CEO  
Construction  
Used the software for: 1-2 years

### "The Pro's & Con's about Houzz Pro"

March 13, 2025

3.0

Overall it is a very useful platform, I only have the basic subscription so some of the functionality that I would like to benefit from on occasion just isn't there but I don't currently have a need for that functionality enough to pay for a higher level subscription.

Pros

I enjoy it's AI functionality, the intuitive estimating process, the recent addition of the Home Depot pricing and the automation aspect for the client follow-ups.

Cons

I do not appreciate the way it is constantly trying to get me to "secretly" pass on the finance charges to my clients by asking me to raise the markup percent. Your app pushes the payment option so hard and the fees for every little thing add up. I know there is business in banking but this is an estimating CRM style software, the money grab mentality is very disappointing to say the least.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Bluebeam Revu](https://www.capterra.com/p/121586/Bluebeam-PDF-Revu/)[Trimble Accubid Anywhere](https://www.capterra.com/p/193712/Trimble-Accubid-Anywhere/)

Reason for choosing Houzz Pro

The price for the functionality fit my budget and need at the time. My business is small and only need this software for residential, any commercial construction is bid differently.

Review Source

DC

David C.  
Owner  
Construction  
Used the software for: 6-12 months

### "Misleading upfront charges of $4,000.00"

June 19, 2025

1.0

Cons

As a contractor, I was contacted by @houzzpro about trying their system about a year ago. I was told it would give me access to high-quality leads in my area (Palm Beach County) and a scanning tool to help generate fast quotes. I ended up being charged $4,000 up front for an annual lead service—something the sales rep never clearly explained. The scanning software barely worked (maybe 10% of the time), and I received maybe 2 leads per month, most of which were low quality. When I reached out to customer service to understand the $4,000 charge, I got zero support or resolution. This was a very disappointing experience, and I wouldn’t recommend it to other contractors. If you’re considering Houzz Pro, make sure to get everything in writing and confirm that you won’t be charged up front without clear consent.

Switched from

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Canva](https://www.capterra.com/p/168956/Canva/)

I was sold that this was going to be a ground breaking tool that would change my business. They charged me $4,000.00 up front for terrible leads, and the scanning tool worked 10% of the time.

Review Source

NJ

Nina J.  
Interior Designer  
Design  
Used the software for: 6-12 months

### "Converted from IVY"

June 18, 2025

4.0

It's been a good experience. I am impressed with tech support and the training offered! $99.00 is an adequate cost for the platform.

Pros

My favorite feature is being able to draw out the room with your camara This feature was a game changer for me and convinced me to convert from IVY.

Cons

All the add-ons that cost you extra. Budgets should be included in thr plan since it's a critical part of the design business.

Alternatives considered

[Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/)

Reason for choosing Houzz Pro

For the floorplan tool and the flexibility to migrate everything from IVY.

Switched from

[Ivy](https://www.capterra.com/p/258086/Ivy/)

For the floorplan tool and Houzz made IVY users feel negleted and not serviced.

Review Source

jB

jordan B.  
Project Manager  
Architecture & Planning  
Used the software for: Less than 6 months

### "Mile High Construction review"

April 9, 2025

4.0

7/10 rating the software is nice and easy to use just a few things need improving

Pros

I like the 3D modeling software makes life easy to show customers my visions

Cons

Estimating needs cost codes give to option to add framing materials into the estimate based off of 3d models

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

3D modeling software was a key factor in switching

Review Source

MB

Micah B.  
CEO  
Construction  
Used the software for: Less than 6 months

### "Good product, not great service. I feel like I'm being cheated."

April 25, 2025

3.0

Not great. Most everything has been me figuring it out on my own. After my initial onboarding, it's been crickets and no one will contact me back. Not my rep, not the website people, not the lady that signed me up. She was all about responding to me pre-sale. Afterwards, NOTHING.

Pros

I like the take off option the most, just wish I had the ability to do a shop drawing on it. That would make it great.

Cons

The customer service. I have the best package plan and it includes a website. Here I am 4 months later and still can't get anyone to answer my freaking phone calls, even after calling customer service.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing Houzz Pro

Because the sales lady sold me on it with the service, yet that has failed to perform.

Review Source

Response from Houzz

May 2, 2025

Hi Micah, Thank you for your review and I am happy to hear you are enjoying the takeoff tool although equally concerned on your feedback regarding the service. Would you mind emailing me at chloe.siegmann@houzz.com so I can get a better understanding of what occurred here and get you the help you need? Thank you, Chloe Siegmann Sr. Director, Customer Success

DC

Doug C.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Very Accommodating Team "

April 4, 2025

4.0

I am very much still learning. Have hardly scratched the surface yet.

Pros

Very quick responses from the Houzz Team. Able to populate product selections from the internet. The Houzz team is very agreeable to help clients overcome obstacles.

Cons

I am very new, so I learn something new every day. The floor plan set up is very limited to plotting layouts. I need to produce floor plans that are scalable and present other that dark grey. Not as complex as AUTOCAD, but more accessible to the client and subcontractors.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Houzz Pro

More complete package and economically feasible.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

started my own company, and could not afford either program, plus Houzz allows aspects that is difficult in the other software.

Review Source

Response from Houzz

April 29, 2025

Hi Doug, thanks for this feedback. We'd love to better understand how we can make floor plans work better for you. Please reach out so we can set up a brief chat. - Liza

JC

Jacob C.  
President and Founder  
Construction  
Used the software for: 2+ years

### "Choose Houzz"

December 16, 2024

5.0

Houzz has been great. From helping us to help our clients with design through their 3D rendering software that they are always adding to and most of all the paperwork is so much easier. As remodelers we leave a pretty heavy carbon foot print and Houzz helps us minimize that through the ability to be a paperless company Not having to drive out to potential clients homes more than once to close a sale and getting contracts signed is a breeze as well as payments. They also help with the disasters and fight along side you when you have a theft of service or fraudulent credit card chargebacks from clients. Assuming you are on the right side of it of course. They partner with other companies to help us as well such as Greensky which allows us to offer financing to our clients. Houzz is more than just another platform. Its like adding a whole new team to your business. They build and host our websites as well as handle generating new business through lead generation and we are not paying per lead which is a blessing cause as we all know not all leads turn profit, And whenever we can't figure something out, Houzz is a very short hold time to get someone on the line to help so its like you add a Marketing team, tech support team, website development team, design team, payment processing team, basically a full scale company. Our company thanks Houzz for helping us achieve more with less.

Pros

User friendly platform. Unparalleled customer service. And basically all the help you could need in operating a trade company.

Cons

I can't think of anything. I say that because there were things we didn't like and Houzz either fixed it or taught us how to use so we learned to like it.

Alternatives considered

[Titan CMMS](https://www.capterra.com/p/184741/Titan-CMMS/)

Reason for choosing Houzz Pro

It seemed Houzz was geared more towards contractors rather than specific trades.

Switched from

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Cost and services offered were a lot more compared to Monday..

Review Source

MA

Michael A.  
Owner  
Construction  
Used the software for: 2+ years

### "Great Value, Needs Some Work"

August 26, 2025

3.0

Moderate. There is value with this CRM but I feel like their needs to be some major changes to make it great

Pros

The broad spectrum of available tools. AI integration is helpful and saves me time , mostly by inputting line items right then and there

Cons

I have had issues with the pricing model and auto renewals, some of the user navigation is cumbersome and/or redundant

Review Source

Response from Houzz

August 27, 2025

Hi Michael- Thank you so much for taking the time to leave your review. I love to hear that you are using AI and seeing the value in the time savings; however, I would like to hear more about your feedback on pricing. Please feel free to get in touch with me so I can understand more about your experience at chloe.siegmann@houzz.com. Thank you, Chloe Siegmann Head of Customer Success

VR

Verified Reviewer  
Project Manager  
Construction  
Used the software for: 2+ years

### "Houzz Pro is Home"

February 17, 2025

5.0

Overall, I'm happy that our team has switch to Houzz Pro. The client design consultation process can be lengthy, especially when clients have difficulty visualizing their space. But, the model display and ability to edit while in consultation has proven to shorten the design process and improve client satisfaction and confidence in us to deliver the house of their dreams.

Pros

The ability to interact with my colleagues, shareholders and clients on Houzz has been an invaluable experience which has helped us deliver to our clients a more transparent view of the design and build process. Being able to illustrate my design concepts and calculate take offs in one platform has given me a substantial improvement on efficiency, allowing myself and my team to complete a greater number of projects to the same and even higher standard of care. Not only this, but the ability to amalgamate our scheduling and budget into the same platforms allows all of our team access to the information they need without having to search multiple platform or documents for the information they need.

Cons

Like every software, there is a learning curve. Thankfully, due to its simple and accessible interface, becoming familiar with Houzz Pro doesn't take nearly as long to become well versed in compared to other similar software. There are some softwares that are highly customizable which is nice but can take a long time to set up. While Houzz Pro doesn't have that level of highly customizable options, it does allow you to get started faster and re-orient your use of the platform in the future.

Review Source

CS

Cris S.  
Owner  
Construction  
Used the software for: 6-12 months

### "Terrible Customer Service and Leadership"

May 27, 2025

2.0

Good at selling the software and terrible at helping train and with issues. It is expensive and not worth the investment. Very disappointed in what could be a really good software.

Pros

Product (software) is just ok and the customer service and leadership is terrible. I am only giving the 2 stars because the software is promising however the leadership and a customer service is absolutely disappointing and terrible. The whole lead generation portion I purchased is 100% a waste of money. Never do it again and I would recommend that you don't either. I had issues with getting my money using their credit card service and again no leadership just a bunch of excuses.

Cons

Terrible customer service. No accountability no supervisors are ever available if you have a concern.

Review Source

Response from Houzz

May 28, 2025

Hi Cris- Thank you for your review and I am very surprised to hear this. I would like to ensure we can help you with your concerns. Can you please reach out to me at chloe.siegmann@houzz.com? Thank you, Chloe Siegmann Sr. Director, Customer Success

LB

Lakyn B.  
Owner and Head Designer  
Design  
Used the software for: Less than 6 months

### "Why Houzz Pro works with/for me! "

September 27, 2025

5.0

10000/10 - I truly love everything about this program. I just recently brought on the idea of bringing another designer into CDG, and I showed her a quick preview of the program, and she was blown away. It took her 5 minutes to realize she has needed this program in her career years ago!

Pros

I love how easy it is to keep all of your information, design work, client files, contracts and MORE all in one spot. Instead of using so many different programs, it's all in one spot. Any time I have ever had an issue, my support team is quick to respond and assist with any questions or needs I have.

Cons

If I have to choose anything, The budget needs a "estimate" first. Putting in the budget I may not know what services will be required, therefore what all would be on the initial estimate until I see/source help and design.

Review Source

JH

Josh H.  
Owner  
Construction  
Used the software for: 2+ years

### "DDS Renovations Review"

May 1, 2025

4.0

It has been good. I have been working with them for over a year.

Pros

Easy to use. Great for sending out bids. I'm looking into some of the other features it has.

Cons

Sometimes trying to get questions answered is tough. I wish it had a better system for setting up follow-ups.

Review Source

Response from Houzz

May 2, 2025

Hi Josh, Thank you so much for the review and for being a loyal Houzz Pro customer. I am glad you are enjoying it so far; however, I welcome you to reach out to me if you are having trouble getting answers that you may need. You can reach me at chloe.siegmann@houzz.com. Thank you!

MC

Marla C.  
Owner  
Design  
Used the software for: 1-2 years

### "Excellent System"

September 10, 2025

4.0

Pros

I use Houzz Pro mainly to manage my projects and I find the system easy to navigate and appreciate the variety of offerings like 3D renderings and proposal writing.

Cons

The cost has increased over the last year and I am disappointed by that. I also used to be able to keep good notes on my projects in the system and now am not able to do so.

Review Source

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