# Houzz Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Houzz Pro the right Construction Management solution for you? Explore 1085 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199689/Houzz-Pro/reviews --- Houzz Pro 4.3 (1085) [View alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Houzz Pro Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews Hallye N Operations ManagerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: 6-12 months. “Strong all-in-one platform for design professionals featuring 3D floor plans, mood boards, project management, CRM, invoicing, client portals, and the highly praised Clip Tool for sourcing products.“ March 30, 2026 DC David C OwnerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “The scanning software barely worked (maybe 10% of the time), and I received maybe 2 leads per month, most of which were low quality. When I reached out to customer service to understand the $4,000 charge, I got zero support or resolution.“ June 19, 2025 BP Bobbi P Office ManagerConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “Specifically, the intuitive design and extensive functionality have significantly streamlined my daily workflow, allowing me to manage projects with unprecedented efficiency and organization.“ November 7, 2025 CW Carter W OwnerConstruction, Self-employedUsed the software for: 6-12 months. “Invoicing doesn't work properly cant import or export templates for invoicing.“ February 11, 2026 BI Brandon I OwnerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “The ease of creating estimates with prebuilt templates and AI assistant makes the back-end process so much less time-consuming, allowing me to focus on the actual construction process.“ June 6, 2025 MD Mary D General ManagerArchitecture & Planning, 11 - 50 employeesUsed the software for: Less than 6 months. “Unfortunately, after a few weeks our team experiencing major production issues in HOUZZPro, we all made the decision to walk away from it. When I reached out to our support rep with the laundry list of documented evidence of the issues, she said she is unfortunately unable to cancel the contract because we are in a legally binding contract for ONE YEAR.“ June 3, 2025 MC Melinda C Founder CeoDesign, Self-employedUsed the software for: More than 2 years. “Everything is integrated from measuring scans, 3d modeling, selections, schedules and invoicing it makes it so easy to complete everything in one place.“ September 3, 2025 MH Megan H Owner - OperatorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “Customer service is in the gutter, they are not transparent when it comes to locking you into a 12 month contract, the program has features that they state work but when they don't work for you, rather than opening a case they just tell you that it isn't happening.“ February 6, 2025 ## Showing most helpful reviews Showing 1-25 of 1085 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Phillip W. Interior and Exterior Design Services Construction Used the software for: Less than 6 months ### "Houzz Pro is a Go!" March 31, 2025 4.0 It has been a good experience thus far, and their support team has been quick to respond and assist with any issues encountered. Pros I like the 3d rendering software and its ability to populate directly into a quote for quick project estimations. The product clipper makes it quick and easy to add products to your selections board and quote out items that are not included on the houzz platform already, making it easy to sell anything you can source to your clients. It has a strong built in CRM to assist with clienteling and lead development. Cons API access should be added so that you can integrate external catalogs and systems into it for a broader range of selections and increased integration abilities. Alternatives considered [SketchUp](https://www.capterra.com/p/211798/SketchUp/)[Design Flex](https://www.capterra.com/p/218525/2020-Design-Live/) Reason for choosing Houzz Pro All in one solution with easy built in integrations and that I already use the home depot system which is built into this software. Review Source HL Hannah L. Director of Operations Design Used the software for: 2+ years ### "Houzz Pro Experience " August 14, 2025 5.0 We've had a great experience with Houzz Pro. It's user friendly, any technical issues are resolved quickly, and our clients appreciate the clean, professional interface. It truly serves as a one-stop shop for everything we need. Pros I love that Houzz Pro offers an all-in-one solution. From creating floor plans and mood boards to handling authorizations, purchase orders, and invoices - everything can be done within a single platform. It streamlines the entire process, making my workflow much faster and more efficient. Cons We invoice our clients twice - once before placing orders and again after the items have been installed. However, clients often get confused because both invoices share the same number. It would be really helpful if we could issue multiple invoices under a single authorization to avoid this confusion. Switched from [Studio Designer](https://www.capterra.com/p/217839/Studio-Designer/) We needed something that had a better interface. Review Source GP Geoffrey P. VP or Project Management - Partner Construction Used the software for: 6-12 months ### "Florida Construction Q3" July 31, 2025 3.0 Good communication, poor problem solving with the teams. I would like to have a timeline at least for when we expect the solutions Pros It's vast capabilities. The 3D Floor plan tool and the ability to create floor plans in the same app that I do my project management in. Cons These vast capabilities function horribly. The budget tool is way too basic. The takeoffs aren't linked with the associated estimate for live edits. The floor plans don't save as a PDF with any useful clarity. The estimating tool only lets you estimate based on $ / Unit Qty meanwhile I should be able to input the rate of production for that assembly and it spit out the $/Qty. There's a whole laundry list of what's wrong with the software and I'm quite preturbed I switched over to this software and it's so undeveloped Switched from [Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/) Procore was the last switch and needed something sompler because we're a new company and we don't do very large project yet Review Source Response from Houzz August 6, 2025 Hi Geoffrey- I am so sorry to hear about some of the frustration you are experiencing. We do not take this lightly and would love the opportunity to discuss your feedback directly. I will send you a note and am hopeful we can connect soon. Thank you, Chloe Siegmann Head of Customer Success JD Joseph D. manager Design Used the software for: 6-12 months ### "overpriced program - not worth it" December 29, 2025 1.0 I feel the design portion was great but the customer service and marketing section is not worth it. For $700 a month we could of paid for google ads, home advisor or evens signs that would work better. They aren't allowing us to cancel even though they way over promised and not delivering. Pros the design was okay. other programs are equivalent for less. We wanted to use this for marketing and gaining more customers, but we had maybe 2 customers we sent estimates too which resulted in no work due to how many other contractors they can go to off the same site. Cons Our business was charged and being sent to collections after being charged over $700 a month for no results Review Source Response from Houzz January 5, 2026 Hi Joseph- Thank you for taking the time to share your experience with Houzz Pro. I am sorry to hear that you did not see the results you were looking for with your marketing program and I would like to learn more about your experience. Please feel free to reach out to me directly at chloe.siegmann@houzz.com. Thank you, Chloe Siegmann Head of Customer Success RH Rob H. Owner CEO Construction Used the software for: Less than 6 months ### "Houzz for remodeling" August 1, 2025 5.0 Very positive so far. We are still in the fielding stage. Tracking field time is doable but we havent sorted through the details yet, \[sensitive content hidden\] will help with that. Same with selection boards and mood boards. Pros Efficiency and marketing value. The lidar scan technology and the ability to transfer that quickly into a 3d mockup and an estimate/contract is essential. \[sensitive content hidden\] has been awesome with the onboarding thing, helping us get comfortable with new software. I like that our guys in the fiend can see product codes, selection photos, and scope of work along with a ridiculously easy navigation capability. We are still working on the email templates, but that shows promise as well. Cons It's not always easy or intuitive to get things done. For example, converting a lidar scan to a 2d image so takeoff and estimate can be pulled from it, the estimating process is easy but miss just one step out of several and you can't recover. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Houzz Pro We looked at ten or fifteen different programs at least, settled on Houzz for CRM Switched from [Knowify](https://www.capterra.com/p/135791/Knowify/) ability to visualize end state. Knowify does a better job with field worker time managment and such but no CRM capability. We switched due to all the stuff that happens between lead and start work. Review Source Response from Houzz August 6, 2025 Hi Rob- Thank you for taking the time to write this thorough review of Houzz Pro! We are happy to hear that you are enjoying your experience so far and are working on making some improvements to time tracking soon! Thank you, Chloe Siegmann Head of Customer Success RT Ray T. owner Construction Used the software for: Less than 6 months ### "DONT FALL FOR IT. " October 20, 2025 1.0 not enjoyable. started off good but once you really dig in you start noticing everything that is lacking. they present it all shiny saying look at all the stuff we offer then it falls flat once you realize none of the features are complete and every aspect is lacking. Pros 3d planner and being able to scan the room with my iPhone was nice. not to much more I liked or could say good about it. Cons every aspect of this program is lacking in some way. the 3d/layouts was very limited. payment processing was extremely slow and you have no control over it. no way to look at your actual subscription. you are limited on most everything. not very user friendly no one im management can seem to fix any issues its always someone else who does it but nothing is every done no value for what it costs. there is way cheaper options that are better no customization practically. just dont waste your time definitely dont fall victim to their marketing packages there are a huge joke. Switched from [Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/) very complex and not easy to use. not user friendly at all and lacked alot of features. Review Source Response from Houzz October 28, 2025 Hi Ray, Thank you for your review and I am so sorry to hear about your experience. We take your feedback seriously and I would love to speak with you personally to see what we can learn from from your suggestions within our product itself or our support. Looking forward to hearing from you. Thank you, Chloe Siegmann Head of Customer Success MB Michelle B. Owner Design Used the software for: 2+ years ### "It simplifies business!" July 12, 2025 4.0 I have used it for 5 years and it has helped save our business time. The price increase has been a negative for our business but hopefully I will be able to make up the yearly revenue. Pros That it is a platform for customers and business. I like that it has the features to make the mood boards, selections, and 3D. Cons There isn’t enough training on how best to use the software. It goes out often with problems and glitches. Alternatives considered [DesignFiles](https://www.capterra.com/p/179202/DesignFiles/) Reason for choosing Houzz Pro Ease to keep it all in one place and not switch everything over Review Source MD Mary D. General Manager Architecture & Planning Used the software for: Less than 6 months ### "STAY AWAY - Falsely Advertised Software with Many Complications " June 3, 2025 1.0 Talk about on overly priced, dishonest software. Absolute scam. We were willing to commit to the higher subscription cost because the features that were being advertised were showing to be promising and helpful to business management. The reality of this software proved to be a nightmare after a few weeks. Crazy delays and lags. Long loading times. Complex in navigating. The list goes on and on. Multiple clients of ours have expressed frustration in not receiving information or communication through HOUZZPro. We have lost valuable time and data for several projects. This software has directly affected our production for the worse. I set our company up on a month to month contract, thinking that God forbid the system doesn’t pan out, we can cancel. Unfortunately, after a few weeks our team experiencing major production issues in HOUZZPro, we all made the decision to walk away from it. When I reached out to our support rep with the laundry list of documented evidence of the issues, she said she is unfortunately unable to cancel the contract because we are in a legally binding contract for ONE YEAR. What a lack of transparency in the sales folk. If you are considering HOUZZ Pro, PLEASE please PLEASE stay away. This is truly not worth the investment. I wish I did a deeper dive into this. Pros If I could leave a zero star review, I would. Nothing good about this software for the price they demand. Cons Delayed customer service, glitchy and slow performance, very restricted and limited integrations, lack of transparency with contract pricing, complexity with navgiating, not user friendly. Alternatives considered [JobTread](https://www.capterra.com/p/218503/JobTread/) Reason for choosing Houzz Pro We thought that HOUZZ Pro would be more user friendly and a software that “does it all” Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Wanted to switch to a software that does it all Review Source Response from Houzz June 4, 2025 Hi Mary- I am so suprised to hear your feedback and equally concerned about your experience. I would love to talk to you about what went wrong here and how we can make it right. Please reach out to me. Thank you, Chloe Siegmann Sr. Director, Customer Success JS Judith S. Principal Design Used the software for: 1-2 years ### "Basic User Transitioning from QuickBooks " June 30, 2025 3.0 I am still learning and transitioning. A little exasperating. Hopefully it will become easier to navigate. Pros Room scanning. Saves time, no physical measurement needed and is helpful for 3-D in room experience. Cons Constant Pop ups, difficult to navigate & set up initial templates as it is not intuitive. Some of the chats have been helpful though. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing Houzz Pro Already subscribe but did not use any of the bookkeeping features. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) My computer is too old for original purchase and the company will not restore my previous files without payment/subscription. Review Source Response from Houzz July 1, 2025 Hi Judith- Thank you for your review. I am happy to hear that you are finding value in the software; however, if you are experiencing any issues - please don't hesitate to reach out. We would love to help you. Chloe Siegmann Head of Customer Success SG Stephen G. Architect and Contractor Construction Used the software for: 2+ years ### "Houzz Makes it Eazzy" June 6, 2025 5.0 With the help of a dedicated manager from Houzz, it is easy to upload photos, getting material pricing is a click of a button, and project tracking is a breeze. Houzz has created a fantastic portal that is easy to understand and incredibly efficient to help entrepreneurs succeed. Pros Houzz Pro is an excellent one-stop-shop for designers and builders alike. They have created an infrastructure that accurately captures all phases of the building process - from connecting us to clients, to managing material selections, right down to scheduling and pricing. Cons We do not have any complaints about Houzz.com If there are ever any issues, we have a direct contact who helps us immediately. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Houzz Pro The others do not have the level of specificity for design build businesses. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) This is much more trade specific for small businesses. Review Source CM Chelsea M. Principal Design Used the software for: 2+ years ### "Thumbs Up for Houzz Pro" March 20, 2025 5.0 Generally, we really love it, and appreciate how dedicated the team is to continuous improvement. Pros It is excellent and manages 90% of what we need in our business (and probably 10 additional things that don't pertain to us). It has been reliable and trustworthy for our firm since we opened. We especially love the time tracking and retainer management making the tedious task of billing easy! Cons It is expensive - and the additional fees per user make it cost prohibitive to roll out to the whole firm. Also we wish we could charge the fees for credit cards, but not ACH. We would absorb the 1% for our business, but want to pass the higher fees through to the client. Alternatives considered [DesignFiles](https://www.capterra.com/p/179202/DesignFiles/)[Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/) Reason for choosing Houzz Pro When we were first getting started, having a "website" gave us immediate credibility before our own site was built out. The cost benefit of switching later didn't make sense. Review Source NF Norrah F. Business manager, customer relations, designer, etc Construction Used the software for: Less than 6 months ### "I'm still new but I'm loving it. " April 8, 2025 4.0 Pros I love how the whole system is set up. It has been very easy for my crew to get used to using and all customer project information is stored in a convenient way. The features available really help cut down on time spent working on estimates, floor plans, and changes are so easy to make without getting rid of the quoted item completely. Cons The communication system is not what I had hoped it was. Customers have a hard time with communication through the app and you have to check your email threads. Even if it shows a customer looked at your estimate in the title, there could be a totally different client response in the same email. There is no notification in Houzz Pro itself nor is that communication in Houzz mail or chat. I also do not like that I cannot see the clock in and out times with our guys. I can only see how many hours they worked. I don't understand why i can't see those times. Switched from [Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/) Contractor Foreman is clunky. Information is not streamlined so there is a lot if second and third entry tasks. There are no 2D or 3D floor plan options. Every time the system was updated I'd lose full estimates, projects, or individual invoices petaining to a project. I learned not to trust it and now print everything out as a backup and all clients have a folder with info from the first meeting notes, all estimates sent, invoices, etc. Not to mention the crew could not get used to it nor did the app function when they tried. Review Source Response from Houzz April 28, 2025 Hi Norrah, thanks so much for the feedback? I'd love to hear more about how we can improve the comms platform - please let me know if you have a few minutes to chat MH Megan H. Owner - Operator Construction Used the software for: Less than 6 months ### "Great Layout Designer Poor Customer Service" February 6, 2025 2.0 We like the program for one reason and one reason only and the truth of the matter is that another company charges less and does it FAR better than Houzz does. The customer service is so lacking and bad that it has soured the entire program. They all defend each other so much you can't get the help you need with the program and at the exorbitant rates they charge with a locked in contract they know you can't do anything about it. It has ruined the entire program for us. We will be leaving as soon as we are able. Pros LOVE the 3-D layout ability to give my client an impressive walk through and a great way to show changes they request before literally hacking into a wall and them not liking it. Cons Customer service is in the gutter, they are not transparent when it comes to locking you into a 12 month contract, the program has features that they state work but when they don't work for you, rather than opening a case they just tell you that it isn't happening. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Houzz Pro We wanted the 3D layout. My recommendation to anyone at this point is to go with Jobber and myDoma for the walk through and layouts. SO much of a better experience, better QBO integration, better customer service AND the two combined are cheaper. Review Source KK Kevin K. Owner Construction Used the software for: 2+ years ### "Overall option. " March 21, 2025 4.0 The support team is amazing. I’ve worked with many different contractor softwares and my coaches in Houzz have been the most helpful coaches I’ve had. Pros The entire package is a wonderful software for contractors. The estimates look amazing and my clients love them and the client portal. Cons The latest update combined the labor and material. Now I can not see what the overall cost of material is for a project. Switched from [Square Takeoff](https://www.capterra.com/p/153039/Square-Takeoff/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Cost, they kept raising the pricing. I work on a small budget:small business. Review Source DM Devin M. Owner Construction Used the software for: Less than 6 months ### "General contractor Malott acres " October 25, 2025 5.0 Amazingly thorough and well put together by their programs! I would say they have some really great tools! Pros The ability to make and customize everything to fit each client! Makes personalization a great tool! Cons Truly just the length for pay out. It is pretty lengthy if a particular banking institution doesn’t support instant payments. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Needed to combine all apps into one rather than 4-8 different apps. Review Source BI Brandon I. Owner Construction Used the software for: 6-12 months ### "Amazing program for productivity!" June 6, 2025 5.0 Overall, my experience with Houzz Pro has been great, increasing my productivity and keeping me from losing profits in the small details. Pros The ease of creating estimates with prebuilt templates and AI assistant makes the back-end process so much less time-consuming, allowing me to focus on the actual construction process. Cons There is a learning curve to getting 3d plans input and getting takeoffs from those plans. With that said, guide videos have been helpful in learning the process. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing Houzz Pro Pricing and functionality and the lack of yearly contract. Review Source ER Eric R. owner Construction Used the software for: Less than 6 months ### "BEWARE OF THIS COMPANY" November 14, 2024 1.0 I am leaving this review because I would like to help ALL potential businesses from wasting their money and their time into Houzz Pro. I am a business owner of (3) different businesses: real estate investment company, remodeling and moving company. I signed up with Houzz Pro about 6 months ago for my remodeling company to have a better and more efficient estimates and bid system for my company. I will say that part only Houzz has a decent system in place. I found out while talking to them, they also did marketing for business as well. It sounded very good on the phone with the package they had to offer, and I decided to go with it, along with their software program for contractors. So, I spent some time setting up my profile and loading pictures of projects with some small descriptions on it, so protentional clients could see the work we do. I attached our website to these pages as well, which is very well layout website with tons of pictures of projects we have done as well. Now comes the problems with Houzz. With talking with other contractors and talking to people at network meetings about the new program/subscription (Almost $5,000 for the year) I had with Houzz and how I was not happy with any of the customers that came through, to where they were NEVER responding to emails, calls or messages through Houzz or any other ways either. From all the people I talked to about this, that used Houzz had similar and other issues as well, on way they were not happy with at all with Houzz. When finally doing a deep dive into Houzz throughout the internet, I started finding a ton of negative feedback with all the same issues. Houzz has a 1.03-star average on BBB with 500+ complaints in the last 3 years alone. They have a 2.5-star average on site jabber. There Reddit complaints are through the roof. The list goes on and on with reason why not to sign the contract with this company and the reviews and complaints on the internet are very accurate. I hope if other people/business read this, they do their research before giving any money or signing anything with this company. Pros \-Software for bids is easy to use -Gives a nice detailed lay-out for customers to understand Cons \-Poor value for the money spent. -Most leads never respond via phone, text messages, app messages, thru app calls, emails or any other way. -Account managers phones when call are ALWAYS busy. -Some of the rudest staff when you ask for help on constituent issues with Houzz. -They tell you things you want to hear (such as having pricing for all materials that i use list) I asked very detailed questions about what i was looking for and many parts were not true Switched from [Procore Estimating](https://www.capterra.com/p/157661/Esticom/) I made the switch because they tell you whatever you want to hear to get you in the door. The value of your money that you spend with them is the worst by far of any marketing/software I have ever used. Review Source CS Cally S. Owner Design Used the software for: Less than 6 months ### "Loving this program!!!" September 29, 2025 5.0 My initial experience has been great so far! Customer support has been wonderful as well. It is fairly user friendly. Pros The AI assistance is a huge time saver when entering in product and building 3D projects. I also like the ease of communications with clients directly from the program. Cons I feel like there could be a more user friendly interface for financial reports. The credit card fees are higher than the several point of sale systems I use and am familiar with. Switched from [Ivy](https://www.capterra.com/p/258086/Ivy/) Started a new business and was previously using Ivy Review Source BW Bryn W. Principal Designer Furniture Used the software for: Less than 6 months ### "Best one on the market despite missing a few features " March 21, 2025 4.0 Good, has been nice to have a dedicated specialist to helping me learn how to use the software to best suit my company. Pros Best software on the market for ordering and tracking furnishings. Cons Missing a few features I like about other softwares (i.e. smart tracking when you put in the tracking #, more features to integrate both the hard surface selections and furnishings in the same project) Switched from [Alcove](https://www.capterra.com/p/10010908/Alcove/) Alcove did not have the intuitive features that HP has with furniture invoicing from proposals to PO's - the PO system is unbeatable! I like that it integrates with more of my processes too (i.e. google drive) Review Source TM Tim M. Director Architecture & Planning Used the software for: 6-12 months ### "I am a Houzz Pro client - and regretting it " May 30, 2025 1.0 I am a Houzz Pro client. I would really caution against using this platform as a professional. They sell exposure - not projects. Leads might have been decent in the past, when there was an appropriate amount of professionals signed up (relative to a commensurately high amount of demand from potential clients). The quality of the leads today is awful. "Clients" oftentimes do not respond. Those who do are looking for handyman services (I am an architect..). I am embarrassed to share how little traffic my page generates. Every single other service I use outperforms Houzz - by a long shot. Pinterest (a free service) has pushed more people to visit my website in 3 days than Houzz has managed to do in the 6-7 months I have been a client. And then we have customer support. Let's be honest - these are just reconverted salespeople. My last two meetings were painful. There was no attempt at solving any issues communicated. It was a 45min sales pitch - full of promises for next year. My latest interaction is from this week. The photos that I have been trying to select for the "Visual Project Match" have not been uploading - most not even pending a review from Houzz. It has been a week. 10 emails with their support team. Still nothing. This is one of the most basic and essential services that they offer for the price of the subscription. There have been countless other issues - and very little support. If they have the decency to respond to this review, they will probably do so with the same generic message you can find elsewhere. I have 5 months left on my subscription. I had to call twice and write 5 emails to make sure that Houzz would not automatically renew my membership. The fact that they do not have that as a basic function accessible by professionals on their platform is already super suspicious. Reading some of these other reviews, I can tell that it is by design. I have now changed bank, leaving only what I owe Houzz for the remaining 5 months in the account they have on file. I will be cancelling my card the second the payment for the final month is completed. I would urge others to do the same. To be fair, they are good at one thing: selling you something that they do not own. I fell for it, others have and will undoubtedly continue to do so. And I get it. I signed up when business was tough - in the hopes of generating some business. When things are bleak, we fall victim to those who tell us what we want to hear. Statistically speaking, I am sure that this platform works for some. I would be extremely surprised if everyone who signed up was going through the same experience. But having asked around, I would say that approximately 75% of professionals on the platform feel the way I do. Pros Not much - the service is appalling. I really regret being encouraged to sign up for a year. For those thinking about it - don't. Cons Most of it - the service is appalling. I really regret being encouraged to sign up for a year. For those thinking about it - don't. Review Source Response from Houzz June 3, 2025 Hi Tim- I am so sorry to hear about your experience on Houzz and I would love to do anything possible to help. I would welcome a conversation if you would like to reach me at chloe.siegmann@houzz.com. Chloe Siegmann Sr Director, Customer Success AS Andrea S. Owner Design Used the software for: 2+ years ### "Good value for the money for a boutique practice " November 4, 2025 4.0 It’s been great with great improvements over the years. The feature added and troubleshooting has helped to keep my costs down so I don’t have to have multiple apps to manage Pros Project management. Having everything in one place has been great. Especially when in the proposal process, I can pull together a mood board together very quickly Cons Mobile app integration has been hard when getting measurements on site and can’t edit until I get back on the desktop version. The 3D measurement is glitchy at times Review Source NE Neecia E. Professional Organizer Design Used the software for: Less than 6 months ### "Great Program given a little time to learn it" April 15, 2025 4.0 It is a great program. It does take some time to learn so I would suggest carving out a weekend to play with it a lot before trying to navigate in front of clients, but I love how easy it is to ask questions about anything at all from super small questions to big ones. Pros I am loving that I can keep everything in one place. I have photos, measurements, notes, idea sketches, proposals, time sheets, financials, products, etc. and all of this for multiple projects at once in one place Cons The 3D Room sketcher doesn't have a lot of options for beams in buildings. I have had to makeshift using other things that look like beams and metal columns. Review Source EM Esteban M. CEO Construction Used the software for: 2+ years ### "Best solution for management" October 2, 2025 5.0 It has been nothing but great service and a great customer service. I know there are other management software but its the customer service that keeps me coming back. Pros Best project management company. It feels very secure and they do their best to fix bugs and constantly do updates Cons Don't have discount for auto-payment. I really don't have anymore complaints because they nrmally fix everything very fast. Review Source TL Tammy L. owner operator Construction Used the software for: 6-12 months ### "Houzz Pro is a great program" October 16, 2025 4.0 Overall, I like the Houzz pro ease of creating estimates and renderings, I also love that I can collaborate with other subcontractors. Pros I like the ease of creating templates for my estimates, I like that I can get paid faster than waiting on checks to clear Cons program needs more options for cabinetry, like more sizes, more options to for curved countertops, and my clients/contractors cannot open comments when the open the 3D renderings, that needs improvements. Also, the change order should come with the subscription that I pay for Review Source MB Marcie B. Principal Design Used the software for: Less than 6 months ### "Houzz Pro review" August 25, 2025 5.0 Pretty good. I would like to take a tutorial or 2 to make sure I'm getting the most out of the program, Pros Streamlined project management tools are really helpful. I also like the AI enables features to save time. Cons The new upgrades are a little costly. It also seems like the Lidar 3D scan tool takes a little getting used to. Switched from [Ivy](https://www.capterra.com/p/258086/Ivy/) Increased functions and support. Updates, Review Source Similar Products Featured ## Related categories [Construction CRM](https://www.capterra.com/construction-crm-software/)[Business Management](https://www.capterra.com/business-management-software/)[Subcontractor](https://www.capterra.com/subcontractor-software/)