# Page 12 | Houzz Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is Houzz Pro the right Construction Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199689/Houzz-Pro/reviews --- Houzz Pro 4.3 (1087) [View alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 12 - Reviews of Houzz Pro ## Showing most helpful reviews Showing 276-300 of 1087 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Mike C. COO Design Used the software for: 2+ years ### "It's ok, but the new 3.0 has not been an upgrade for us." February 22, 2023 3.0 There are aspects that work great, but there is much left to be done under 3.0. The broken sync with Quickbooks is nearly a showstopper for us because of the impact to our finances when they get things wrong. The support team tries to be helpful, but there is only so much they can do with the bad code in the product. Pros It's geared for the industry which is nice, but it seems with each new "upgrade" they are not listening to customers and resulting in bad or cumbersome UX experiences. Cons The syncing with Quickbooks breaks everyday under 3.0 projects. Invoices say they sync, but they don't. Bills don't get created even though Houzz says it did, invoices keep syncing non-taxable items as taxable. I've had to hire someone to manually fix the numerous issues with 3.0 just in syncing to QBO. Reason for choosing Houzz Pro At the time Houzz had the better product. That is rapidly becoming no longer the case as they competitor products have improved while Houzz is struggling. Review Source Response from Houzz March 6, 2023 Hi Mike - we'd love the opportunity to talk to you 1:1 - we've been working with a group of designer accountants specifically on the QuickBooks sync and would love to understand what issues you are still having. Please contact me so we can set up some time. SU Shannon U. Designer Construction Used the software for: 1-2 years ### "Houzz is our 1 Stop Platform" November 3, 2022 5.0 Houzz makes me want to hit my desk and get to work. They give us the professional front that we want while making it easy to manage all parts of the process from design to enjoy! Pros There is a lot... everything we could ever need and I don't worry about platforms integrating. It's integrated! Cons There is a lot to learn! The curve is big, but the support is incredible! So don't let the amount of learning stop you. Once you have all of the parts of the platform running it is seamless and extremely valuable. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) This is far superior and specific to the work we do. Also, people know Houzz so it's like being a realtor with RE/MAX! The client might not know the agent, but they know the brand. Review Source JBS Julie Beth S. Interior Designer Design Used the software for: 6-12 months ### "Satisfied but has room for improvements" March 3, 2022 4.0 Houzz Pro has been imperative for creating mood boards and sending professional customized invoices to my clients. The program has also be great for tracking each project through the phases of construction and keeping me on track with the project budget. Pros Tracking projects and getting approval for purchasing are both great tools that I use on a daily basis. Creating mood boards with links to the merchandise is also a great tool that I use often. It's nice that as clients approve items for purchase the budget used updates. Cons I wish a cut list for all approved items could be created with link and prices. Also, the 3D drawing tool is great but I wish it were more user friendly. It would be nice to draw and input the exact dimensions instead of having to stretch walls. I'm used to AutoCAD and so the 3D drawing seems a bit clumsy in comparison. Review Source Response from Houzz March 9, 2022 Hi, Julie, thank you for your recommendation! We would love to hear more about your experience with other 3D tools, and how you would like to see cut lists implemented. -The Houzz Pro Team AN Alberto N. Sales Support Food & Beverages Used the software for: 1-2 years ### "Still space to improve" May 12, 2023 4.0 In my opinion, Houzz Pro software has been a mixed bag. While it offers valuable features for project management and the support is commendable, there are notable drawbacks. The software has encountered bugs and lacks essential design elements, causing frustration and a loss of trust. Lead generation has been subpar, with low-quality leads and unresponsiveness. The program's extensive capabilities are impressive, but the learning curve is steep. Overall, while there are positives, there is room for improvement in various areas to enhance the user experience. Pros Houzz Pro is an indispensable tool for our business, providing a comprehensive project-based software solution. Its wide range of features caters to our needs, including project selection, proposals, and seamless invoicing with clients. Moreover, the platform offers remarkable cost savings, as it delivers all these capabilities at a fraction of the cost, eliminating the hassle of converting funds to Canadian currency. One of the highlights is the Houzz Pro dashboard, which conveniently stores everything required for my projects, regardless of their scale. Additionally, the insightful analytics prove invaluable in tracking progress and identifying successful endeavors. Cons The learning curve may seem daunting, but the exceptional support provided makes it worthwhile. Don't let that discourage you from exploring the platform's immense value once everything is up and running smoothly. However, there are a few areas that could be improved. It would be beneficial to have the ability to edit or cancel items after issuing an invoice, and generating credit memos can be challenging. Additionally, it would be convenient if bank transfer payments were free of charge. The Houzz Pro software design program has some bugs and lacks key elements like stairs and fireplaces, which need fixing to regain trust. Customizing specific furniture pieces within the program would be a great addition. Review Source SB Spradlin B. Manager Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Houzz first time subscriber" July 2, 2024 4.0 Overall, we're good for now. Will be exploring more marketing possibilities with you/ Pros Email marketing features looks promising and engaging. Cons None so far as we're first time using your tools. Review Source BM Brad M. Owner - Operator Construction Used the software for: 2+ years ### "Houzz Pro is one of the best investments I have made for my business!" April 8, 2024 4.0 I have and will continue to tell me associates about Houzz. Great product! Pros The ease of use and setup were key for me when I first started. The staff was eager to help get me started and are still just a phone call away when I need help or have questions. The estimating "program" is extremely helpful... I use it every day! The "Layout" and 3D design "program" is awesome for when I design a new kitchen or bathroom renovation. Cons Sometimes the updates and changes to the programs throw me for a loop, however, the staff always help get me back on track. Reason for choosing Houzz Pro I liked what was offered as far as the estimating and design programs, also the Houzz representative, Marie, was extremely informative, patient and knowledgeable. She answered all my questions and was able to elaborate further to help me understand what Houzz offered. Review Source SD Samantha D. Interior Designer Design Used the software for: 1-2 years ### "Organization of Projects all in One Platform " April 3, 2024 5.0 My experience with Houzz Pro has been very good and it keeps getting better. Their customer service is also top notch. Pros I really love how easy it is to manage all my projects on one platform and it also integrates with QuickBooks. Files no longer get loss or misplace and I can look up information on the drop of a dime either online or on my phone. Cons There are a few glitches but every year Houzz Pro is constantly making improvements to the tools available and user friendliness. Review Source JS Joanna S. President Design Used the software for: 2+ years ### "Houzz pro user for 4 years" April 4, 2024 4.0 Positive overall with room for improvement. Pros Houzz Pro help our firm source products, manage project budgets and billing and acquire new leads. Cons Customer service and lack or clarity in contract. I got tied into expense monthly features my firm does not use for an entire year and was not satisfied with how it was handled. Reason for choosing Houzz Pro The ability to manage several facets of the project in one place. Review Source Response from Houzz April 8, 2024 Hi Joanna, that's definitely not the experience we want you to have with getting to the right package. Please contact me so I can help make it right for you. Chloe VR Verified Reviewer Manager Construction Used the software for: Less than 6 months ### "Scam" August 9, 2023 1.0 HORRENDOUS. I am still having to pay monthly for something we cannot even use. Zero customer service. Zero training. Zero care for their customers. Pros This product has a lot of features that could be useful if Houzz actually taught you how to use it. Buyer beware. Customer service is nonexistent. Cons They sold me on something they promised we would get ample training on. They started our subscription before the 30 day trial was up then refused to cancel our subscription. They paired us with an advisor that was in a time zone 4 hours behind us so we were never able to connect. Then when we finally did, she ran through her "training" in less than 5 minutes. After expressing my concerns about the time difference with our trainer, they placed us with someone in Arkansas. The night before our training I got an email cancelation with no explanation of why he canceled. Anytime I had a question I'd try to use the online chat option. It would take someone 3-5 days to reply. When they did replay, they just referred me to links on the website and youtube videos. TRAINING does not exist. They ran me through hours of calls trying to get this resolved but all the account manager kept telling me was that she'd give me 1 month free and she was sorry I felt the way I did. SCAMMERS. Robotic. They do not care that they sold me on something that was a pure lie. Look at other reviews. I am not the only one. Alternatives considered [Projul](https://www.capterra.com/p/185634/Projul/) Reason for choosing Houzz Pro I didn't. Review Source Response from Houzz August 11, 2023 We apologize for any miscommunication that occurred during your purchase of Houzz Pro. We strive to provide every customer with a great experience and we would like the opportunity to make this right. Please reach out to our team at (888) 316-6960  so our management team can discuss this with you further. JL Jonathan L. owner Think Tanks Used the software for: Less than 6 months ### "Honest Feedback" September 12, 2023 5.0 My clients love it and for basic invoicing and estimates, i can create and submit quickly and easily in the field. Im taking very little work home now. Pros It was quick to set up and start to collect. Payment integration is very good with this program Cons For simple tasks, its very intuitive. But going deeper requires some help. As a one man show, I'm not at a desk from 9-5. I cant seem to keep an ongoing dialouge with the help center. If i dont respond very quickly they close the ticket. Im left with scheduling an actual appointment. which means not only do i need to stop production, but also that i need to find a quiet "coffee house usually" placeto set up and get logged in in order to answer a question. Its terribly frustrating. Reason for choosing Houzz Pro I am still looking for a mid tier CRM because with this particular business, my CRM needs are low in terms of functionality. I currently have a tuned race car, when all that I need is a four door sedan. I'm paying for the excess that isnt necessary. Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Builder Prime](https://www.capterra.com/p/164068/Builder-Prime/) I liked Builder Prime. I didnt believe that certain parts of its system would compliment what I'm doing now. Honeybook was created for "artists" It seemed like it would function well, but isa chaotic design. And invoicing with it is terrible. Review Source PS Peter S. President Design Used the software for: 2+ years ### "Great integration of portfolio, website, advertising " February 2, 2021 5.0 I have had a steady reliable account manager who regularly checks in with me to outline new features that were introduced, and even actually created the first version of our website which I subsequently tweaked a bit and personalized, but I was really impressed that she took the time to do this. This is definitely unique in the marketplace. Pros I like the integration between our Houzz profile content and creating a website from it. It allows me to keep a portfolio of our work that I can direct clients to along with the creation and management of our website which is hosted by Houzz. It provides a single portal for managing leads from people who choose us in general searches on Houzz such as what they call Houzz Project Match, to leads that come directly through our website which is hosted by Houzz. They all show up in the same place. With the addition of the website tools and a fair bit of customization of our website using them, it has really provided an easy solution for a fair bit of our marketing. I would highly recommend it, especially for a smaller company that does not already have an up to date website. Also, remarkably, since hosting our website on Houzz our organic search engine ranking is unexpectedly high after switching over a year ago. Cons I would love even more website creation tools but I also recognize that with more complexity, it might go beyond my capability to use these new tools. Reason for choosing Houzz Pro As far as I know Houzz is pretty unique. The combination of allowing you to have a public portfolio alongside a website hosted by them, and the opportunity to reach new clients, it is really a unique offering. Review Source AB Annette B. VP Marketing / Operations Architecture & Planning Used the software for: 1-2 years ### ""Marketing, Production and Financial Tools that show promise for professionals"" May 27, 2021 5.0 We started the Houzz Pro subscription to update our professional profile, create a new website and give ourselves more exposure. All of these goals have been achieved and we feel our overall experience with \[SENSITIVE CONTENT HIDDEN\] has been a pleasure. As a former creative director, I directed her with my vision to see through every detail of the profile, our projects and the website design/content. Pros Learning and using the Leads and Projects features/functions has been a good way to track jobs as long as you have a dedicated person managing it. Some of the other tools like mood boards and 3D tools have not been tested out yet, but seem like they would add value working with clients in the future. Cons 1\. The fact that you can't print out leads details has been a challenge and should be made available. Taking a screen capture to then print out is added time. 2. When scheduling project tasks, I would also like to print out the detail and hours for each task entered. This would help with sending out monthly invoices on jobs and tracking employee tasks. 3. Many times a lead comes in and we respond, but then Houzz Pro sends out an email to us to ask if we've followed up? 4. I found out from our accountant that QBonline does not integrate with QBdesktop. So, while we like the Estimate, Invoices and Change Order tools provided by Houzz Pro, we still need to have our bookkeeper "re-enter" these once a month into QBdesktop to keep track of everything. So this adds some extra time too. Reason for choosing Houzz Pro Houzz had been used by many professionals in the Architectural/Landscape Architect space that felt very updated. Once we got into using it, it was clear that many tools, including all the analytics would benefit our business. Review Source Response from Houzz July 16, 2021 Annette, thank you for your detailed feedback! We're constantly improving Houzz Pro, and input like yours is completely invaluable in that process. Should you ever run into any issues, please reach out to us at http://help.houzz.com. -The Houzz Pro Team TL Tara L. Interior designer Design Used the software for: 6-12 months ### "Interior design review " June 21, 2024 5.0 Easy to use when in and out of office I use the 3 D floor plan most Pros The 3d floor plan is easy to side to create floor plans and renderings Cons Have to call to get assistance if have issue And eveything links to website when sending to client Lots of advertisement Review Source Response from Houzz July 9, 2024 Hi Tara, thanks for your feedback. I'd love to see what you are seeing - nothing you send to a client links back to houzz.com, and we don't put any advertising in any documents. The entire experience is kept within your brand. Please do reach out so I can understand your experience, thanks! Liza - providing my email MC Marlena C. Owner/Design Design Used the software for: 1-2 years ### "We love Houzz Pro" October 2, 2021 4.0 Love it! Pros It has everything we need to successfully run our business. Cons There were some frustrating glitches happening when Houzz took over Ivy but they seem to be worked out for now. Alternatives considered [DesignFiles](https://www.capterra.com/p/179202/DesignFiles/)[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Switched from [DesignFiles](https://www.capterra.com/p/179202/DesignFiles/)[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[Stripe](https://www.capterra.com/p/123889/Stripe/) We were looking for a product that was specific to our industry and this is it! It has everything you need to run an interior design business! Review Source Response from Houzz October 15, 2021 Hi, Marlena, thank you for the review and recommendation! We've put a lot of hard work into improving Houzz Pro since its debut and we're happy to hear you agree that it's come a long way. -The Houzz Pro Team EB Elizabeth B. Founder Creative Director Design Used the software for: 1-2 years ### "Houzz Pro Review" April 4, 2024 3.0 I am a fan of Houzz Pro Review! It has been very helpful to me and my business. The features, the functionality, and the ease of use. I've used several project management software programs and I cannot recommend Houzz Pro Review enough. Pros Houzz Pro Review has helped me streamline my small business, making proposals and invoicing simple. Cons Not a lot of help in the beginning. I asked for a walkthrough in setting up my account and was basically told to go look at training videos. I felt like they were all over me, hounding me when they thought I might use the software for website and marketing but when it turned out I only wanted the project management software the customer service fell off real quickly. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Houzz Pro Other than studio designer, I looked at Monday again but I wasn't really all that impressed. Switched from [Studio Designer](https://www.capterra.com/p/217839/Studio-Designer/) Hated the platform. Not user friendly. I didn't think the accounting was worth it. Review Source Response from Houzz April 8, 2024 Hi Elizabeth - that's definitely not the onboarding experience we are looking to provide - please reach out to me so we can get you a training session ASAP. Chloe MB Megan B. Owner Construction Used the software for: 1-2 years ### "Couldn't do my business without it." March 30, 2024 5.0 Pros I love the organization. It helps me run my business's efficiently and keeps me sane bouncing from project to project. Cons That you can't have multiple screens for a mood board. Most times a room needs more than just one design board and I like give my client some options. Alternatives considered [DesignFiles](https://www.capterra.com/p/179202/DesignFiles/) Reason for choosing Houzz Pro There were things I liked about both, but I had faith that houzz pro had more $ and would keep innovating to make it better and better. Review Source AF Ashley F. Interior Designer Design Used the software for: 2+ years ### "Houzz Pro for the Win!" April 2, 2024 5.0 I am extremely happy overall with HouzzPro and don't plan on going anywhere else for my managing my interior design business! Thank you! Pros I love having all needed in one spot, that I can log in to daily (and do!) and that I can share with my clients so we area all on the same page. I use Houzz Pro for floor-planning, invoicing, creating mood boards, etc. It's my one and done system! Cons I wish the Floor planner tool had a bit more functionality to be comparable to the other 3D renderings available out there. Reason for choosing Houzz Pro One and done - all parts are included website, floorplanner, mood boards, billing, and invoicing. Review Source MT Matthew T. VP Sales Construction Used the software for: 6-12 months ### "Beware, not the end all that you are promised." April 27, 2023 3.0 Pressure, a word that accurately describes the sales tactics after you subscribe to purchase the extras needed to supposedly make it all work. Pros 3d plans, estimating. And customer info management. Cons Does not mesh well with quick books Canada. We participated in an hour long survey for a 100.00$ credit. It took 8 messages to support and 3 months to recieve.We have been ghosted on asking to cancel for 3 weeks now. FYI they cancel support tickets after 48 hours.Change orders are horrible, FYI will not hold up in a Nova Scotia court. Unable to adjust invoices if posted. Lots of spam.They promise you the moon only to find out you need to pay +600.00$ more a month to use the lead generation part.Pricing increases of 40$ this month per user.Better solutions exist for less money. It's really not Canadian friendly. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Houzz Pro The promise of lead generation through the product was not advised until 1 week later we needed to sign up for the lead program at $600 a month plus for 12 months Review Source DT Dominik T. Project Manager Construction Used the software for: 6-12 months ### "Do not recommend " November 12, 2023 1.0 Pros N/A - (for the service that I intended to use this platform, I did not find any positives as I did not get any leads, therefore for me, no pros. Cons Despite being a customer of Houzz since early beginnings in London from 2017, I have to say that I always found the Houzz platform very useful, somewhat like you would Facebook if you will. Enjoyable tool that definitely does not need to be paid, but can somewhat benefit. However I have for long considered opting for the advertising on their platform as it promised alluring client leads that would be coming and I would get more business, who would not want that? Sadly, long story short after almost 10 months of service and receiving 3 measly leads that were not even for the service that we provide, I have to conclude that this was (and sadly still is!!!) a complete waste of money for us. We have not go one good lead where we could generate any revenue. I was being told that the "magical system of Houzz" requires at least 6 months commitment which is why they try to lock you in for 12 months. Needless to say, this is purely so they can get the profit that they need for running their ads, and 6 months did not change anything. I am extremely disappointed as a frequent user of their platform prior this membership I was quite happy, even though we have never received any leads directly I was glad to promote our work. However now, when paying for this service in a locked 12 month contract and still getting the same amount of leads - NONE than before, I really feel repulsed by the platform, that does not bring me anything just invoices. I hope that anyone who is on the fence and is thinking about their services, thinks 10x times before going ahead. Remember, you are singing for 12, very, looong months of invoices with abosutely 0% change of getting anything in return. Hope this helps someone, like I wish someone would have told me beforehand. All the best Dom Alternatives considered [Google Ads](https://www.capterra.com/p/213339/Google-Ads/) Review Source JL Joshua L. Owner Construction Used the software for: Less than 6 months ### "Best product I found for a general contractor" April 3, 2024 5.0 My overall experience with Houzz Pro has been very satisfactory. I wish I had an hour a week to get familiar with all the features I’m paying for. I’m sure there’s things I could be using this app more efficiently than I’m currently doing it. Pros My favorite features about Houzz Pro are all the ones I use, since those are the only ones I know how to use. I’m so busy, but I need to take time to learn other features. LIDAR capture, floor plan editing, project management, estimating and invoicing, file upload, price catalog, And there’s more Cons I don’t like paying $99 a month, but nothing else compares with Houzz Pro at this price. Reason for choosing Houzz Pro Editing floorplans from the LIDAR capture Switched from [BuildBook](https://www.capterra.com/p/190939/BuildBook/) Houzz Pro offer better features then the competition Review Source Response from Houzz April 8, 2024 Hi Joshua, thank you for the feedback. If you can find an hour I'd be happy to set up a training session for you and/or your team and make it really productive for you, just let me know! Chloe JM Juan M. Owner Construction Used the software for: I used a free trial ### "The best Online software we have used." April 19, 2024 5.0 Up to this point, the software has proven to be highly functional and versatile. It offers a wide range of features that are challenging to find integrated into other software options. Pros One of the greatest advantages of this software is its ability to consolidate everything in a single location. This centralized approach makes tasks more efficient and convenient. Cons I believe there is a significant feature missing from this software that is crucial - the ability to create a comprehensive system with multiple costs that can be regularly updated, like an analysis of unit prices. This feature would streamline the process by calculating all necessary materials and labor costs automatically. Building a wall, for example, requires various materials such as wood, nails, and waterproofing. It would be beneficial to have a database to display the actual cost of the project accurately. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ArcSite](https://www.capterra.com/p/156735/ArcSite/) Because in Houzz pro everything is unified. Review Source AC Allison C. President Design Used the software for: 2+ years ### "10/10 recommend!" April 5, 2024 5.0 I’ve worked with Houzz Pro for about six years now, and have loved every step of it would highly recommend for all interior designers to use. Pros The billing portion of house is my favorite part. It is very user-friendly, love the templates, and it is very professional looking. Cons I don’t use a lot of the scheduling and mood board features of Houzz Pro. It’s not necessarily vital to my business model, but I could see how it could be very useful too many others. Review Source KJ Kathlen J. Designer Design Used the software for: 1-2 years ### "User's review of HPro after using it for 2 years " March 24, 2023 5.0 Very good. I've already recommended it to fellow designers. I don't feel like we're competing against each other by sharing it with others in my network. Pros Floor plan and document upload are high-tech and deliver every time. We keep coming back to the platform for those two features. Cons It's a platform where leads do not necessarily turn into projects. There's worry and low periods. Alternatives considered [Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/) Reason for choosing Houzz Pro It was developed by Canadians. Review Source AW Aaron W. Owner Construction Used the software for: 6-12 months ### "Overall a great program. " April 5, 2024 4.0 Pros I love the estimate and invoicing features. I also really like the floor plan feature. Cons It has a very steep learning curve. I’ve used it for over six months and am still learning how to use it. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/) Reason for choosing Houzz Pro Price and features. It has all the features I was looking for Review Source AZ Amy Z. designer Design Used the software for: 2+ years ### "3 years in, still a lot to learn" March 2, 2023 3.0 to date - have not recooped investment in "advertising" (included in the software cost), customers might inquire or be sent as a lead but not see or read my follow up messages (I think potentially they are going to customers junk because if I email OUTSIDE of houzz through gmail I usually get responses, that's double work and I don't like that) Pros a good centralized tool for project management, proposals, invoicing, customer facing collaboration Cons cost, and overall ease of use, funds held on paid invoices too long, lacking some functionality in the 3D room toolwish I could pay a lesser fee for the software use only and not lump in marketing budget, example, i'm on the lowest marketing budget possible and it allows me to use the software, I'd like to see that cut in half and not care about marketing (because I get way more word of mouth referrals than anything here) Reason for choosing Houzz Pro because of an ad for the 3d room capabilities, however, I was sad to find out that more functionality is available with apple products than with my android which causes me a burden of needing to purchase an apple product to take full advantage of the 3d lidar in order to use it. 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