# Page 14 | Houzz Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is Houzz Pro the right Construction Management solution for you? Explore 1086 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199689/Houzz-Pro/reviews --- Houzz Pro 4.3 (1086) [View alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 14 - Reviews of Houzz Pro ## Showing most helpful reviews Showing 326-350 of 1086 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TS Tera S. Principle Designer, Owner Design Used the software for: 2+ years ### "Great Project Management" April 2, 2024 5.0 Pros The best part of about Houzz Pro is the beautiful interface for clients. Our clients can see their open invoices and documents we save for them. We are able to have full control of the project and see everything at a glance. Cons The least thing we like about Houzz is the lead tool. We get a ton of none responding leads and it goes against our total. Switched from [Studio Designer](https://www.capterra.com/p/217839/Studio-Designer/) Pricing and the ease for us. The SD interface doesn't work well for non-accounting designers Review Source pM paul M. Owner Construction Used the software for: 1-2 years ### "Two Foundations Construction, LLC" March 31, 2024 4.0 overall it is a good software and would recommend it. Pros for thee most part that everything is packed into one software Cons does not have near enough option in the drawing aspects for blueprints. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Houzz is less expensive than builder trend and has more features Review Source jT joshua T. owner Construction Used the software for: I used a free trial ### "the best system out there!!!!" May 19, 2023 5.0 before houzz pro I was spending hours after an already long day in the office taking care of paperwork. now I am only going to the office to check the phones and look at the logbook to see what is coming up next as we have not got everything switched over to the system. now I am only at the office a couple of hours a week. Pros estimates and progress tracker are the 2 i use the most so far cant wait to get off and use the other features more. Cons once a bid is placed it adds the total amount of all bids even the once that were declined and it makes you look twice at what's actually coming in. if there was a way to delete the bids that would be great Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)[H&R Block](https://www.capterra.com/p/123072/H-R-Block-At-Home-Premium-Business/) Reason for choosing Houzz Pro the system is easy to use and the price is way better for the product offered Review Source RM Rebecca M. Owner Construction Used the software for: 2+ years ### "Nested. Design + Build" August 12, 2021 5.0 I have enjoyed the new changes and the ease of the Houzz Pro app. Pros I enjoy the lead generation organization software. It is easy to use and track the progression. I also, use the idea books with clients and this is helpful in the beginning design and architectural phases while trying to capture their vision. Cons I haven't really run into anything yet that has created frustration or difficulty. I think it took some time to determine the right selections of services to get to our right client but after a few tweekings in price range and scope of what we do honed in the leads have been more productive. Reason for choosing Houzz Pro I had a lot of clients early in the design phase using this as a portfolio of ideas so it made sense to move in that direction and then opened it up to the marketing and lead generation piece eventually. Review Source Response from Houzz August 23, 2021 Hi, Rebecca, thanks for leaving us a review! We're happy to hear you've enjoyed the transition from using Houzz to inspire clients to fully integrating it into your organization. Though you haven't run into any frustrations as of yet, if you do, please feel free to reach out anytime at http://help.houzz.com. -The Houzz Pro Team LH Lindsey H. Director of Operations Design Used the software for: 1-2 years ### "Houzz Pro Still Needs Work" January 5, 2022 3.0 Pros Time recording and product markup are easy. Cons Our firm was an Ivy user for a long time. When Houzz acquired Ivy we migrated over to Houzz Pro. The ease of use, functionality, and functions have downgraded and created difficulty, frustration, and delays. The worst part of the experience is that the system for technical support is terribly lacking and I usually have to reach out several times to get the answers I'm looking for. Some issues were not able to be resolved. It feels like they are taking on more than they can handle and it's causing user businesses to suffer the consequences. The lead feature is nice but since they only allow one admin, it's annoying that our sales team cannot access the leads directly from their inbox and are forced to log on. Reason for choosing Houzz Pro We were grandfathered in from Ivy. Review Source Response from Houzz January 11, 2022 Hi, Lindsey, thank you for your feedback. Since acquiring Ivy, our team has been hard at work upgrading the Houzz Pro experience, and you can expect to see many of those upgrades come to fruition early this year. Additionally, if you're still having issues getting some of your questions answered, please feel free to reach out to me directly so I can help get to the bottom of these roadblocks for you. -Isaiah Brown, Houzz Pro Community Manager BW Brigid W. Interior Designer Design Used the software for: 2+ years ### "Houzz Pro Helped my Design Business Grow for 8 years" October 17, 2022 5.0 Excellent. Pros The software helps me stay organized, obtain new leads, design spaces, make material selections, showcase my completed work, and obtain reviews from my clients. Cons I have been waiting for a few updates for a while. One of the things that I need the most is adding in knee walls. I do a lot of bathroom projects and add knee walls to many of them. I also terribly miss the Room Boards in the new software and look forward to when they return. Review Source Response from Houzz October 31, 2022 Brigid - so happy to hear your feedback. Knee walls are coming this month! We have many 3D updates released recently and in the works. Please do let support know when you have asks and suggestions - we track them all and work through them based on the number of customer requests. DDL Dee Dee L. Owner Design Used the software for: 2+ years ### "Great toolset, excellent customer support/service, average quality of leads" August 26, 2021 4.0 Collaborations with clients through Ideabooks and to some extent the Ivy tools (catalog and proposals) Marketplace for Trade Only My Pro client experience rep is good and my rep on the purchase side is terrific. Pros Ideabooks Ability to customize my ad listings Ability to showcase projects Cons The quality of leads. Some aspects are not intuitive and a bit "clunky" (too many steps). Reason for choosing Houzz Pro extent of capabilities and functionality Review Source Response from Houzz September 14, 2021 Hi, Dee Dee thanks for your review and the recommendation. We recommend working with your great client success manager to hone and maximize your lead program experience. Additionally, we'd love to hear your thoughts on what you think could be more intuitive if you'd be willing to reach out to us at http://help.houzz.com. -The Houzz Pro Team TD Tripp D. Owner Architecture & Planning Used the software for: 1-2 years ### "Leads Plentiful But Often Mediocre" August 26, 2021 4.0 I scaled back after the first year to the minimum monthly payment. I have pretty much given up on the leads generated by the Houzz Pro system, and just consider this a referral system to my website. Pros Easy to set up and get going, especially with live human account manager helping. My company's page on Houzz.com looks very professional. I use the Ideabook function with all my clients - it is a great way to store inspiration images/comments. The lead gen system is customizable, so you can throttle up/down as needed. As far as I can tell, I do get referrals to my company web page from Houzz.com, so it's possible that some leads I get from my website have come from Houzz. Cons Many of the leads are useless. By useless, I mean people who have completely unrealistic budgets, schedules, expectations, etc. In 18 months of being a Houzz Pro user, I have converted one quality lead. That lead did generate good revenue but it takes a lot of leads to get to a good one. Review Source Response from Houzz September 20, 2021 Hi, Tripp, thank you for your feedback. We're sorry to hear the leads program has not met your expectations as of yet, but I would encourage you to reach back out to your great customer success manager so that they can help you fine-tune your settings to get better results. -The Houzz Pro Team SD Shan D. Owner Construction Used the software for: 2+ years ### "Excellent service and affordable" August 19, 2023 5.0 Cost vs Benefit, is a home run for our business. Pros Client referral and estimating. Customer service is second to none. Cons More self help videos and tutorials would be great. Reason for choosing Houzz Pro We were already using the product somewhat and the platform was very adaptable and customizable. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Product cost and spotty customer service. Review Source ES Emily S. Owner Design Used the software for: 2+ years ### "Houzz Pro for a Designer" April 1, 2024 4.0 Pros As a business owner I like the capability and ease of managing multiple projects at once. The payment processing feature is something I use for all my clients as well and is integrated into the software nicely and allows me to manage projects well. Cons There have been a lot of changes to the software and sometimes the older items I have in the software do not integrate well. The cost has gone up a lot as well and customer service seems overloaded with the workload of helping implement the new changes. Review Source Response from Houzz April 2, 2024 Hi Emily - I'm sorry to hear about your experience with customer service - I'd be happy to set you up with a a direct session and would love to hear what we can do to improve. Chloe TW TaVangelia W. Owner/Principal Design Used the software for: 2+ years ### "Love pro " March 25, 2023 4.0 My overall experience with house pro has been good. Pros The feature I use the most is the billing in voices and proposals. I love this feature because I'm able to create a personalized invoice waste edit and add whatever I need to reflect the needs of the project send that. Invoice to a client and receive payments directly on the invoice that's one of my favorite features about house pro. Cons The future I like the least about a house pro is the presentation boards.They Don't have enough features to personalize each project for the clients. There's not enough design features. so I don't use that often Review Source HS Heather S. Designer and Project Management Design Used the software for: 2+ years ### "Houzz Pro makes my job possible" March 29, 2024 4.0 Overall, I am really happy with how Houzz works and how I am able to communicate with clients and organize/ project manage. Pros I love that I can easily upload projects, create proposals and invoices and communicate about project details with my clients. Cons I do not love the interface/ set up for how potential clients connect with me. I also have had a really hard time receiving ACH payments Reason for choosing Houzz Pro Houzz pro allowed me a "one stop shop" and I liked the simplicity of that. Review Source EP Ewa P. Owner Design Used the software for: 1-2 years ### "Great for Interior Designers" January 13, 2022 5.0 Very happy Pros Industry-specific features make it a great solution for interior designers. Wonderful personalized support from the Houzz Team, is always appreciated. Cons The virtual site-measure tool needs improvement - not sure if the technology is there yet, but as is it requires that the measure options are on the same level - easy with empty spaces, hard when there are furniture pieces in the way. Can't wait for that tool to improve in the future! Alternatives considered [Domo](https://www.capterra.com/p/119119/Domo/) Reason for choosing Houzz Pro Enjoyed Ivy, easy transition Review Source Response from Houzz January 20, 2022 Thank you for your review, Ewa. I'm very happy to hear Houzz Pro and your dedicated success manager have been great resources to you as an interior designer. If you'd be willing to connect with me, I would like to hear more of your feedback on our floor planner to take that input back to our product team. -Isaiah Brown, Houzz Pro Community Manager KP Kaylee P. Communications Strategist Construction Used the software for: 2+ years ### "The Most Unhelpful Account Managers We've Ever Experienced" November 18, 2020 3.0 Our account manager is incredibly unhelpful. They are unable to answer simple questions or provide documentation in writing. They demand we get onto a call for every simple issue and are incapable of doing the most basic work in a timely or efficient manner. Pros We occasionally get good leads through this software but even those are far and few between. Cons It is impossible to get a straight answer out of an account manager without being forced into a "quick call" that is a screen share of everything I can already access in our backend. They seem incapable of providing any real pricing structure or documentation of pricing and billing. It makes me wonder where my money is truly going that this is such a complicated process they don't have it readily available in writing. Review Source Response from Houzz December 7, 2020 Hi Kaylee- Thank you so much for taking the time to leave your feedback in regards to your experience and I truly apologize for any inconvenience we may have caused. I understand that you have recently been in touch with your dedicated Client Success Manager and he was able to resolve your concerns. If you still need additional assistance, please feel free to reach out to me directly at chloe.siegmann@houzz.com. Thank you, Chloe Siegmann Senior Manager - Client Services CB Camila B. Owner Architecture & Planning Used the software for: 2+ years ### "Helpful management tool" March 27, 2024 4.0 It has been so helpful for my business. I felt more professional right off the bat. It is organized and I love that they are constantly improving. Pros I love to invoice with Pro. I like how clean it is and easy to use. The improvements lately have been great as well. Cons There are some kinks in the way we clean up the products and services. Some things are not very easy to figure out when it comes to billing. The way that you clock in hours is also a bit confusing. Reason for choosing Houzz Pro Had more specific interior design tools which I needed. I don't use all of them but I like having them handy. Review Source Response from Houzz March 28, 2024 Thanks for your feedback Camila - please reach out to me as I'd love to hear about what would work better for you on billing and time clock - Chloe BL Bernardo L. Owner Construction Used the software for: 1-2 years ### "Houzz Pro Feedback" April 4, 2024 5.0 Pros We enjoy having every project organized and easy to find our clients info. The clipping tool is great, sometimes glitches but overall works great! Cons I think the least thing we like about Houzz Pro its the Houzz Pro app. It definitely needs a lot of work. We cant really do much there. We would really like to have notification on our phone about payments, invoices paid etc at the moment. It took more than half a day to received an email when our client paid their invoice Review Source Response from Houzz April 8, 2024 Hi Bernardo, thanks for this feeback - would love to understand more about how we can improve the app, please reach out to me anytime - Liza LR Lowell R. president Design Used the software for: 2+ years ### "This is a stupid survey. I wasn't able to leave any real comments until this last page " December 7, 2023 4.0 Until recently my experience with house has been phenomenal. I really only want to use Houzz as an advertising, and customer connection platform. These other services and business tools might be great for others but so far I do not see a need for them Pros Houzz Pro is great at presenting us to our customers and bringing us potential business. That is the real reason we pay for it. Cons You have recently altered the way we can contact and connect with our customers by having all calls and text go through your switch board. This new process now ties our hands as to communication with a potential customer. This slows down the whole process. This is even worse when your switch board has a connection problem or error that won't even allow us to reach our customer. Review Source DJ Daniel J. owner Construction Used the software for: 2+ years ### "Houzz Pro is not what I like" December 2, 2020 2.0 unsatisfied Pros I really do NOT like the new format that Houzz went to with Houzz Pro. I find the new program to be less easy to use visually and functionally it is way too chopped up. I don't need 90% of the "options" that you want to provide. I use Houzz to display our work, connect with potential new clients, and provide a format for great reviews. Houzz Pro is not any easier or better formatted than the original software we had. In fact, as i mentioned, I find it obnoxiously busy, overloaded with unnecessary options, and less informational about my potential clients than previous versions. For instance, I am no longer seeing a category about budget within the client inquiry. We end up wasting a lot of time now , just seeing if potential clients have budgets that meet the standards and costs of the project designs. I think it could do better, and have said so from the beginning of the switch to Houzz Pro. I like Houzz, I don't like HouzzPro. Cons See above. I like very little about this software. Review Source Response from Houzz December 7, 2020 Hi Daniel, Thank you for taking the time to leave us your feedback in regards to your experience on Houzz Pro. As one of our loyal customers, we want you to know that we hear you and take your comments seriously. I welcome you to reach out to me directly at chloe.siegmann@houzz.com so I can help understand your concerns and see what I can do to help. In addition, your Client Success Manager would love to speak with you as well. Thank you, Chloe Siegmann Senior Manager - Client Services CC Carrie C. Partner / Landscape Architect Design Used the software for: 2+ years ### "Review from a Fairly Basic User" August 22, 2023 4.0 Pros I use the Houzz Pro to advertise to my clients and to track leads from Houzz specifically. I find this interface simple and easy to use. I also appreciate the ease with which I can add our new projects and images to help with our advertising. Cons I use other software for most tasks and have for years. Many of my clients come from other sources and it is simpler and easier to use that software for all of our business. Our company has been in business longer than Houzz has and so our systems were already in place when we started. For a new business, this software might be all they need. Review Source AG Alisha G. Owner / Interior Designer Design Used the software for: 1-2 years ### "Houzz Pro Review for Interior Designers" May 17, 2023 4.0 Awesome! I have regularly scheduled appointments with my 1 on 1 customer service agent to keep me up to date. She is just a phone call away. Pros I love that it has the phone 3D floorplanner that auto measures the room in a design appointment and transports it into their project. The mood boards are fun for client visuals. The back office proposals, invoice, pay now and purchase order functionsa are amazing!! So professional. I also love the accounting side for tax purposes. It is a life saver when I dont have the time to do the back office stuff. Cons filtering through leads and not a lot of furniture and accessories options for the floor plans. I wish I cound use the items that I upload for clients specifically like other software programs. Review Source JM John M. Owner Design Used the software for: 2+ years ### "Great Value Great Organization" April 14, 2023 4.0 Procurement process has eased and been clarified, clients love the ease of approvals. Pros Houzz Pro allows my design firm to organize all of our projects with ease. Most importantly, my team can use the software with little to no complications. Cons I wish there were a client portal where they can log in without having to keep up with their specific link. I also wish it were able to be linked with Zapier. Switched from [Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/) Ease of use Review Source DM Daniele M. Interior Designer Design Used the software for: Less than 6 months ### "Essential tool for everyday running of the studio" March 28, 2024 5.0 Very happy, all in all, it's a time saver, and it's a good price. Pros Easy to use, quick to understand. Clients find it easy to navigate. Cons Graphic/Layout/Style-wise could be improved to make it more sleek and sophisticated, especially the client-facing documents. Alternatives considered [Programa](https://www.capterra.com/p/248518/Programa/) Reason for choosing Houzz Pro More complete, although Programa has the sleekest and beautiful layout/graphic. Switched from [Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/) More complete, price is cheaper for teams. Review Source RV Rodrigo V. Owner Construction Used the software for: 1-2 years ### "Year Two Looking Good " May 15, 2024 5.0 I am very pleased with House pro and their continued improvement. Pros The take-off software is a vital portion of my cost estimates and leads me to more accurately turn leads into customers. Cons I would like the ability to track my inventory Switched from [On-Screen Takeoff](https://www.capterra.com/p/121585/On-Screen-Takeoff/) On-Screen takeoff is way to expensive for what they offer a business like mine. Review Source John D. President Consumer Services Used the software for: 1-2 years ### "Houzz Pro is a complete waste of money" December 28, 2023 1.0 awful. Worst experience I have had with any vendor. Pros Nothing! I could not be more dissatisfied with Houzz Pro. Their "Client Success Managers" do nothing, and certainly have no interest in your success. We were trapped into a second year of subscription. We have received literally no leads from their service other than what appears to be bogus ones from which no one ever replied. They will take your hard earned money and offer no relief at all. I would urge all business owners to avoid using Houzz Pro under any circumstances. They just want to take your money and could not care any less about the value you get, or more likely, don't get. Please do not make the same mistake we did. Cons They tell you that you will get leads, but you won't. They deliver absolutely no value. A complete waste of money! Switched from [Crew Control](https://www.capterra.com/p/183299/Crew-Control/) Because Houzz Pro is absolutely awful and their people don't care at all about your success. Review Source Response from Houzz February 8, 2024 John, please contact us asap so can address this right away. I'm providing our senior management contact information. LM Leila M. Owner Design Used the software for: 6-12 months ### "Good Work in Progress" March 28, 2024 4.0 For all intents and purposes is good. I would love to see the software evolve more with Task Management, financial reporting and ease of use... especially with tracking orders. Pros Like that its pretty comprehensive and that you don't have to utilize multiple softwares for different tasks. They are spending a lot on R&D to beef up the software. Cons no P+L, the integration with Quickbooks is unreliable. The financial reporting regarding sales tax needs more detail so I can see what's rolling up to that number. Task management isn't there yet. Reason for choosing Houzz Pro more comprehensive. I liked how it had a lot of solutions baked into it. Review Source Response from Houzz March 28, 2024 Thanks for the feedback Leila. We've made a ton of improvements to the Tracker -just released this month - so would love to hear what else you'd like to see there and for tasks. P+L is coming with new reporting. I'd also like to hear about your QBO experience - we recently added a new dashboard to help customer see any sync updates. Similar Products Featured ## Related categories [Construction CRM](https://www.capterra.com/construction-crm-software/)[Business Management](https://www.capterra.com/business-management-software/)[Subcontractor](https://www.capterra.com/subcontractor-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.