# Page 15 | Houzz Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is Houzz Pro the right Construction Management solution for you? Explore 1086 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199689/Houzz-Pro/reviews --- Houzz Pro 4.3 (1086) [View alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 15 - Reviews of Houzz Pro ## Showing most helpful reviews Showing 351-375 of 1086 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RZ Robert Z. VP Construction Used the software for: 1-2 years ### "Houzz Pro Changed our business for the better" April 1, 2024 5.0 Thoroughly Impressed and would highly recommend!! Pros So many features to discuss: the scanning and website and customer service is amazing. They do their best to help and that is important Cons Could be a little better at allowing user to self customize certain fields Switched from [DreamPlan Home Design Software](https://www.capterra.com/p/189174/DreamPlan-Home-Design-Software/) Wanted a higher caliber client mix for the company Review Source TS TracyAnn S. Interior Designer - Design Technologist Construction Used the software for: 1-2 years ### "Game Changer" December 7, 2023 5.0 Very happy with the program as a whole. Pros Houzz Pro has been a game changer for my business. It’s an amazing communication and management tool. Its multiple portals for clients, trades, suppliers and employees makes a world of difference in time savings. Cons In Canada it does not have QB compatibility as of yet. Review Source NC Nicola C. Director, Marketing Construction Used the software for: 2+ years ### "Back end user interface needs work" June 30, 2023 4.0 The front end of Houzz looks professional and is great visually to showcase projects. I like that paying for services in Houzz Pro now enables short project videos to be created for projects. Overall, Houzz and Houzz Pro feel totally disconnected and like two totally different tools that don't actually "speak" to one another. Pros The visuals on Houzz are great. We only use Houzz Pro to support or company marketing. Cons We only use Houzz/Houzz Pro for marketing purposes and do not use it as a CRM, project management, estimating or take off tool. I do not like that the back end interface for setting up service areas and scope has to be changed manually and individually for each subscription (rather than apply changes to all service areas). Also, new projects default to the end of the projects list. They should default to newest first as dragging from the bottom of a list of 80 pages is time consuming. There are too many sub menus within each subscription. So, for example, in the public profile set up in Houzz, our scope of services is easy to manage and regularly updated, but it is not replicated in Houzz Pro subscriptions so you have to manually go in and update each one. Overall, there are just too many places to have to update the same information and be clear about what it being pulled from where in Houzz Pro for the public profile and for pro directory. We are yet to see results of paying for Houzz Pro. Review Source BP Brittany P. Owner Design Used the software for: 6-12 months ### "Houzz Pro is a MUST HAVE for all Interior Designers" January 25, 2023 5.0 Houzz Pro kicked off my first year in business, and has more than paid for itself monthly. 90% of my current business is sourced via Houzz Pro. Pros The room planning and 3D room design features on Houzz Pro are absolutely my favorite things on the platform. But a close second would be the best prodigal building with the “clipper”. This feature has saved me countless hours of creating proposals via excel, as I can just go to a site and source the item right into my Houzz Pro account under the specific job. It is life changing! Cons The only thing I do not like about Houzz Pro is the inability to select wall paper, wall designs or make wall multiple colors in the 3D Room Builder Review Source MR MADELENE R. Designer Design Used the software for: 2+ years ### "Comprehensive platform for Interior Designers" March 28, 2024 5.0 As a relatively new design business (in my 5th year),I can say that I'm very satisfied with the product. It was easy to get up and running, managing projects, sourcing, etc. I especially liked the IVY app. Pros One stop shop for interior design project management. Ease of use once you learn how to navigate. Periodic updates based on user feedback. Cons Not able to access all platform features on the Houzz app Reason for choosing Houzz Pro I started using IVY while in Design School to help manage school projects. After graduation, I was already invested in the platform and used it as my design firm platform for everything. I didn't even consider another product, although many colleagues have talked about some that they use. Review Source Micheal M. General Contractor Construction Used the software for: 2+ years ### "houzz pro maturing to another level" June 5, 2022 5.0 iniatialy used as a way to get homeowners leads its moving to an all professional construction software but still with limitations for Canada Pros Multiple functions CRM applications look and feel Cons For Canadians the product does not carry all the functionality and is still a little clunky Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[magicplan](https://www.capterra.com/p/210335/magicplan/) Reason for choosing Houzz Pro It connnects with hoemowners at another level Review Source GC Greg C. Business owner Construction Used the software for: 6-12 months ### "Contractors BE AWARE" February 23, 2024 1.0 Horrible and have been lied to mis lead and the first time i started i had to do everything my self contractors should be aware of this contact me any contractor to find out the real truth Pros I like the fact they use small businesses to thrive off of Cons They are not straight forward when you dont have leads you are bullied into a year contract and the leads are not solid the screening process is horribly wrong Review Source Response from Houzz March 21, 2024 We are sorry to hear that you have not seen a return on your investment and we would like the opportunity to work with you and see how we can help. Our marketing plans are indeed a 12 month commitment and that should appear on your annual agreement. Our team is confident that there may be additional options we can explore to assist you so please call us at (888) 316-6960 and we would be happy to help. AB Andy B. Interior designer Design Used the software for: 1-2 years ### "Avoid at all costs" July 21, 2023 1.0 Absolute disaster. These people are morally bankrupt, sign you up, ignore you and then refuse to cancel your subscription. Please don’t fall for their scam, it was an expensive mistake for us and we still can’t get out of it. We’ve taken legal advice and it’s with our solicitors. AVOID AT ALL COSTS. Cons Complete con. Signed us up promising leads. Vast majority were bots. Tried to cancel but the auto renew you for a year and now refuse to engage and cancel our plan. Absolute scam, please do kit hall for this by signing up. Use google ads, use Facebook, use anything but these absolute con artists. I wish we had read the reviews before signing up. AVOID. Review Source mG marcelo G. director Construction Used the software for: 6-12 months ### "estafadores con homologación " March 8, 2022 1.0 el dinero peor invertido en un momonto que saliamos de la pandemia, abusaron de eso y apostamos a tratar de levantarnos despues de un año sin facturacion .. el esfuerzo por pagar y la confianza que les dimos ... pero son estafadores abusaron de nuestra desesperación por trabajar.. son de lo peor Pros te lo venden muy bien, son unos genios vendiendo el sistema,, y te garantizan que en 2 meses empiesas a ver resultados,,,, al mejor estilo estafa piramidal.. pagamos una cuota mensual y te aseguran el éxito!! pasado 2 meses no las cosas no funcionan te cambian de operador y empiezan a culparte por la falta de clientes.. que no te valoran, que no es buena imagen que la zona que escogiste etc etc.. luego te invaden de clientes inexitentes o fuera de tu rango o ninguno de tu especialidad... te quejas y de nuevo es nuestra culpa... son estafadores autorizados y que te amenazan con la firma de un cotrato no podes salir y te pueden insultar Cons la falta de implixacion, de seriedad, la soberbia el engaño, y sobre todo de interes en arreglar o ayudarte Review Source Response from Houzz March 15, 2022 Marcelo, we're sorry to hear about your experience. While most of our customers find success with Houzz Pro, success is certainly not guaranteed, and we apologize if you felt promised unrealistic achievements. Our CSMs are dedicated and accountable to your success, so I can ensure you that they worked towards that goal, though the results may not have matched that work. We're here to help you succeed if you ever want to try Houzz Pro again. -The Houzz Pro Team MI Marcie I. Principal Design Used the software for: Less than 6 months ### "New Houzz user" April 16, 2024 5.0 It's been a great experience. The training videos are great. If I get stuck I just refer back to the videos. Pros I like Houzz Pro because it has everything a Designer needs in one system. Cons I do not like that there are only leads or Clients in the system. And you cannot pick and choose who to send emails to. You have to send a campaign to the whole group. I like to send an email to certain zip codes or too one Management group. I haven't discovered how to do that yet. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Houzz Pro Salesforce did not have the room planner or the doll house view that I needed. Review Source CS CB S. Engineer/Design Construction Used the software for: 2+ years ### "Product Review " March 9, 2021 5.0 We do not use HOUZZ to solve business problems, but HOUZZ Pro has made business expand into areas that are outside of our referral zone. The insights and communication are great tools. Our client success manager \[SENSITIVE CONTENT HIDDEN\] is phenomenal. She reaches out and follows up continuously and is very responsive to any questions that we have in a very prompt and professional manner. Very pleased with her! Pros We believe that a photo tells a story and images say a thousand words. The HOUZZ Pro lead generation feature has worked very well in reaching outside of our referral zone expanding that organic reach. The ease of use of the product is certainly there and integration with the business model was easy. The client success manager that we are assigned is amazing. \[SENSITIVE CONTENT HIDDEN\] has been extremely helpful and responsive. Cons Not really much to dislike about HOUZZ. We used to use Pinterest and now haven't opened that program in a couple of years since transitioning to HOUZZ Pro...we really use HOUZZ to promote more than we do FaceBook or Instagram. Review Source JN Jessica N. Partner Design Used the software for: 2+ years ### "Beware of HOUZZ" August 25, 2021 1.0 Once we were signed up and locked into a contract we received a few leads and it was working for a couple years but then Houzz started tagging their own products in our curated design photos (which once you upload them to the site they have the rights to them). After many conversations with our ever changing account reps they finally removed their tags and now suggest their products at the bottom of the page. We cancelled our Houzz Pro account and have actually gotten more leads now that we no longer pay. We also signed up to use Ivy, an accounting program that they acquired and have had just as many problems. There is absolutely no support and we can't get ahold of anyone for days. We are behind frustrated with this company and would never recommend them to other designers. Pros We signed up to use Houzz Pro in 2013. It was sold to us as a platform that would help drive potential clients to our Houzz page where we could upload photos and clients could leave reviews. We were able to select our targeted locations and criteria for potential clients. Cons They sell you on leads and traffic and it happens for awhile but then it dwindles down and you are left paying an arm and a leg for no leads. They also tag their own products in your photos. Their support reps change constantly and no one seems to be able to help. Review Source Response from Houzz September 21, 2021 Hi, Jessica, thank you for your feedback. We're sorry to hear about your experience with Houzz Pro. Since your time with us, we've made great strides in improving our lead program, training and supporting incredible client success managers, and expanding our accounting capabilities with features like a Quickbooks integration. If you're still using Ivy, we would love another opportunity to show you how Houzz Pro has improved and upgrade your experience. -The Houzz Pro Team AC Alyssa C. Owner, Interior & Landscape Designer Design Used the software for: 6-12 months ### "Overall Happy With my Experience" January 25, 2023 4.0 Overall, Houzz Pro has been a net positive for our business. The proposals we send look very professional and clients like that they can approve things easily online. Invoicing is a breeze, and the financial tracking has been a huge plus. Pros While I definitely don't use Houzz Pro to its full extent, the features I do use have made things run more smoothly in my business. My firm mainly uses Houzz Pro for creating proposals, invoicing, receive payments online, and tracking outstanding balances as well as cash flow. It's nice to have everything in one place for easy reference. Cons Would love to be able to use Houzz Pro while on the go, but I have found the iPhone app to be pure frustration. I cannot look up client balances or info on the go and the app crashes. On my desktop, the software seems to be so laggy. This can be frustrating when you are in a hurry. There are also some times when typing in the title of an invoice that the cursor will bounce around and typing becomes impossible. This is the only field this seems to happen in. Review Source BM Bryan M. Interior Design Firm Owner Design Used the software for: 1-2 years ### "Houzz Pro Review" March 29, 2024 5.0 We are happy with the software aspect of Houzz Pro, but have decided not to continue the marketing because it is expensive and not great at generating leads. Pros We use Houzz Pro for invoices, keeping track of projects, floor plans, etc Cons When Houzz Pro was Ivy, there was an option to apply tax to markup only. This was great feature because we are not tax exempt with some retailers. If this feature could be added back that would be amazing! Review Source RG Ricardo G. General Contractor Construction Used the software for: 1-2 years ### "Every thing is at my fingertips." May 17, 2023 5.0 Absolutely the most comprehensive and complete management app I have used, currently. Pros The start-up tool and the photo measurement tool. Very easy to use. Cons An accounting tool like Quickbooks but part of the Houzz Pro management package. Maybe integration of financing options for potential clients. It would completely overtake the market. It would put Houzz Pro in a position of exclusivity no one could dismiss. Reason for choosing Houzz Pro While these other product are very valuable in what they offer: accounting software, financing options for clients and crm programs, Houzz Pro has done a far superior job in the estimating/invoicing/pricing/online payments and the communication platform for messaging between clients and contractor. Review Source CD Colleen D. Manager/Design Consultant Construction Used the software for: 2+ years ### "Our Houzz Pro Site Is Crucial To Our Business" October 22, 2021 5.0 Pros Our company has been using Houzz Pro for several years. I value Houzz even over our own website. It's ease of use for us and our customers, it's professional look, the fact that many consumers go here to research design build from "soup to nuts" is of very high value. The customer service that I have experienced in set up, keeping in touch with me, assistance with any and all of my needs, has been amazing! I would highly recommend Houzz to anyone in any field. Cons I do not dislike anything about the Houzz product. I encourage Houzz to continue the customer care that they provide their Pros, and they will then to continue their success!! Reason for choosing Houzz Pro Customer Care. Review Source Response from Houzz November 10, 2021 Hi, Colleen, thanks for your review and recommendation! We're glad to hear your dedicated client success manager has exceeded your expectations and we look forward to continuing to do so as you keep using Houzz Pro. -The Houzz Pro Team AB Andrea B. Partner Design Used the software for: 2+ years ### "Houzz Pro provides innovation and support to interior designers." May 14, 2021 5.0 As an interior design business firm, we use Houzz Pro as a valuable resource for our exposure to the public as well as our behind-the-scenes operations. Houzz Pro continues to innovate and launch new features and upgrades to make our business run more smoothly. We have a terrific Client Success Manager who keeps us up-to-date and checks in to see what they can do to help our business grow. We see Houzz Pro as an essential partnership for many years to come. Pros Houzz Pro provides useable behind-the-scenes support. Cons The software hits the right note. Time is our enemy so we have not had the time to integrate more Houzz Pro features. But we know many more features await us when we are ready to engage at the next level. Reason for choosing Houzz Pro The overall Houzz package seemed more comprehensive, and has continued to improve. Review Source Response from Houzz September 21, 2021 Hi, Andrea, thank you for your review and recommendation! As you mentioned, Houzz Pro has a plethora of features tuned to make managing your design business all from one platform as seamless as possible. When you feel you're ready, your client success manager is always there to help walk you through the full capabilities available to you through Houzz Pro. -The Houzz Pro Team HC Heidi C. Principal Design Used the software for: 6-12 months ### "STAY AWAY FROM HOUZZ PRO!!!" October 29, 2020 1.0 I feel we have been fleeced. \[SENSITIVE CONTENT HIDDEN\] sold us with false promises and a description of the services that did not match reality. \[SENSITIVE CONTENT HIDDEN\] our account manager was just rude and condescending when we asked to revise our services. I am still trying to change to a simpler package but have gotten no response from these people. Pros We signed up for the Ultimate package and support from Houzz Pro in June after Senior Strategic Account Executive \[SENSITIVE CONTENT HIDDEN\] sold us on the flexibility of the services and ability to reduce or increase the level of product provided. Over the last 5 months we have been disappointed with the potential clients the site attracts and the amount of time we spend managing the site. When we called last month to reduce services our Houzz Pro account manager was not familiar with our agreement, was rude and unprofessional toward my Associate. I complained two and half weeks ago in writing and have not heard back from \[SENSITIVE CONTENT HIDDEN\]. This is a marketing scam- they pressure businesses into purchasing useless marketing tools. STAY AWAY! This is paid advertising Cons This software did not attract appropriate clients or projects and has been time consuming on our end to manage the results. Houzz Pro staff have ignored us now that we want to reduce services- or at least eliminate superfluous  products. This service is a rip off. Reason for choosing Houzz Pro The package sold to us sounded like there was a lot of flexibility to pick and choose what worked for us, which was a just not the case. Review Source Response from Houzz December 7, 2020 Hi Heidi- We appreciate your feedback and the opportunity to resolve your concerns. I am glad we were able to find a quick resolution; however, if you should need anything additional, please don't hesitate to reach out to your dedicated client success manager. Thank you, The Houzz Team CC Christopher C. President Architecture & Planning Used the software for: 2+ years ### "Every day it seems to get better. " March 9, 2021 5.0 What did we do before we had this type of technology. they only bring us the type of work that meets our profile and then give us the tracking mechanism to insure we can mange the client interaction. Pros The software has a fairly significant learning curve for people like myself who have run their company mostly off of a combination of spreadsheets and contact list. I am finding that the program has so much depth and the more we get into it the more we realize that we need to go all in. Houzz has been so good to us on all the other platforms that we would be foolish not to take advantage of this. If you do not have reagional placement contacts in place with them you are not spending your advertising $'s very well. Cons The shear size of all that you can do in the program. As the combined reviews of our company round 12 M. Double of what it was just three years ago we realize that having everything in one place is the best strategy. But getting 30+ years worth of experience into a single program seems daunting. Would be great if they had on the ground tech staff you could hire to make the transition. Review Source MS Miranda S. Interior Designer Design Used the software for: Less than 6 months ### "10/10 Recommend Houzz Pro for Designers" May 16, 2023 5.0 Houzz is a very easy platform to learn. I love being able to create proposals and present room boards to my clients all in one place. One of the best features is the chat option where a team member quickly gets back to me with any question I have, no matter how small. I have even seen Houzz make changes to its user interface based on feedback from pro accounts, making me feel heard and valued. Thanks for everything!! Pros My favorite features of Houzz Pro is the proposal and invoicing system. I can turn a room board into a proposal with one click and can customize any proposal to show as much or as little as I want! Once a proposal is approved, I simply turn it into an invoice with one button and send it off to collect payment. So easy breezy!I also have to mention that the chat system connects you with a real person, not a bot. This makes THE MOST difference compared to other management systems. I will never take this feature for granted. Cons It was a bit of a learning curve to figure out where everything was that I wanted to access. Some functions weren't as intuitive as others. Thankfully, the chat button makes this so much easier! Whenever I have felt "lost" learning this system, someone gets back to me in a few minuets with a solution or answer to my question. Alternatives considered [Studio Designer](https://www.capterra.com/p/217839/Studio-Designer/)[Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/) Reason for choosing Houzz Pro Houzz Pro has an ease to its functionality. It also is laid out in a way that is easy to "read" vs some of the other platforms. I really like the ease of the room board and displaying all of my selections. I can drag and drop individual selections and lay it out in a way that tells a story. Review Source JA Jennifer A. Operation Manager Construction Used the software for: 1-2 years ### "Really good deal of the money" September 20, 2022 4.0 We have kept them the longest of the CRMs we've tried. They're not perfect but still better than most other fplatform. Pros Houzz has so many features we haven't used all of them yet. Cons The search function is none existent and managing messages is clunky. Alternatives considered [Autodesk Forma](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/) Reason for choosing Houzz Pro They are the number 1 site for home improvement Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Price and usability Review Source tA tiffany A. Interior Designer and Project Manager Design Used the software for: 2+ years ### "Tiffany's Houzz Review" December 7, 2023 4.0 Pros I like the user friendliness of the program. Everything is pretty self explanatory and not difficult to figure out for the most part. Cons I wish we had easier and more direct access to customer service. I don't find the chat and wait for a response to be very helpful Review Source RH Rachel H. Owner and Designer Design Used the software for: 1-2 years ### "Overall very useful prodcut" December 6, 2023 5.0 Very pleased with this product and think it is great for interior design business owners. Pros I have used multiple 2d and 3d platforms over the years. I like that houz pro has everything in one place. I also love that I can scan rooms and then edit the plans with ease of sending a simple link to my clients to view their design live. It is also super convenient to have the billing platform all in one place. Cons The kitchen cabinets are a bit difficult to edit. I would like to be able to convert the 3d version of cabinetry to an automated order/spec sheet so I don't have to switch to my other cabinetry software. Review Source BP Bianca P. Principal Interior Designer Architecture & Planning Used the software for: 2+ years ### "Satisfied Interior Designer In NJ" January 25, 2023 5.0 Pros Easy to work with it, communicates well with QuickBooks, and the easy access to the client to view their project, reflect payments, and upload images and product information. Cons There is nothing I do not like about the project management part of the system, aside from the workflow for creating purchase orders, that only can be created after you created an invoice. Which in accounting does not make sense that work flow. Reason for choosing Houzz Pro I used it at another firm and found very easy to use. After having purchased, I looked at others just to compare and in the end they all do similar work but in different ways. Review Source HS Hannah S. Design Director Design Used the software for: 1-2 years ### "Houzz Pro User" April 20, 2023 4.0 Overall I am very happy. Pros Since I've been using Houzz Pro it has helped streamline my Interior Design Business. I can project manage multiple clients easily at any time, create proposals and invoices effortlessly and professionally. The clipper tool has been a life saver.Having an extensive library of products that I can source quickly from has been a real bonus.The help I received from the Houzz pro team at the start was great too. Cons Its quite expensive. Some of the tools are geared towards the US market so I have had a couple of glitches with some of the Software. I must admit Houzz seem to be onto this. 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