# Page 21 | Houzz Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Houzz Pro the right Construction Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/199689/Houzz-Pro/reviews

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Houzz Pro

4.3 (1087)

[View alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 21 - Reviews of Houzz Pro

## Showing most helpful reviews

Showing 501-525 of 1087 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RH

Richard H.  
Contractor/Designer  
Construction  
Used the software for: 2+ years

### "Review of Houzz Pro"

April 23, 2021

5.0

On average, the clients that are referred to me through Houzz are more design oriented, more appreciative of creative solutions, more fun, and more high end than many of the clients who were requesting our services before.

Pros

My Houzz profile functions as an adjunct website. The way Houzz displays our project photos and reviews is attractive to potential customers. The video that is featured on my profile is also impressive and casts our design/installation work in an intriguing way.

Cons

There are features that I have yet to take advantage of, which I am sure would be of value.

Review Source

Response from Houzz

February 2, 2022

Thank you for your review, Richard! We're happy to hear your move to Houzz Pro has brought you more fulfilling opportunities and would love to hear more of your feedback as you continue to get familiar with all the tools at your disposal. -The Houzz Pro Team

tW

talia W.  
Office manager  
Construction  
Used the software for: 2+ years

### "Great way to stay on top of your projects."

December 6, 2023

5.0

I think overall i like the experience with Houzz Pro.

Pros

What I like most about Houzz Pro is that you can stay on top of your projects, can communicate easily with your clients and have all your project data in one place.

Cons

I do not like the changes they make. until i get use to one thing they go and change the layout again. and i do not like the fact that the customers direct phone number does not show anymore, instead it goes through the operator's number,

Review Source

BA

Brian A.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Happy to have joined Houzz pro!"

April 16, 2024

5.0

So far so good. I have organized my business and received some great leads.

Pros

The Leads are very helpful! I like the estimating features and the tracking of leads an estimate status. Invoicing is user friendly

Cons

I wish there was a labor tracking service/time clock.

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

We needed the networking and leads that Houzz offers.

Review Source

CS

Caraline S.  
Owner  
Design  
Used the software for: 2+ years

### "Caraline Sierota Interiors"

March 5, 2023

4.0

Good, appreciate the customer service.

Pros

Vest software for doing mark up on items and directing employees.

Cons

Returns on items are a bit more complicated than I would prefer.

Review Source

LW

Luther W.  
Architect  
Architecture & Planning  
Used the software for: 2+ years

### "Satisfied Pro"

April 12, 2021

5.0

I am primarily using Houzz for lead management. Though I realize they offer more in regard to office management and trade purchasing, I have not transitioned from current habits and softwares.

Pros

A popular clearing house for displaying our work, attracting and managing clients.

Cons

Being directly connected to a potential client by a computer on the phone, when they have no idea who you are or why your are calling at what is usually an inconvenient time for them.

Reason for choosing Houzz Pro

It seems to be a platform that draws clients more interested in design and has a broad coverage.

Review Source

Response from Houzz

April 6, 2022

Thank you for your recommendation, Luther! We really appreciate your feedback on how we can improve the lead experience. I hope over time we can win you over to explore more parts of the software! -The Houzz Pro Team

KLD

Kelly Lynn D.  
Owner  
Construction  
Used the software for: 6-12 months

### "All around productive system"

January 25, 2023

5.0

Great. Customer service and all tech's/reps are amazing

Pros

My website & lead cost built into the monthly fee

Cons

Dunno yet. Everything I have used is great. I do like to create m.y own estimating templates

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Hearth](https://www.capterra.com/p/230826/Hearth-Pay/)

Reason for choosing Houzz Pro

It's an all around system with all needed built into one monthly fee.

Review Source

dH

dalton H.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Great CRM and 3d modeling"

April 2, 2024

5.0

Pros

I love the 3d modeling options. I was able to close several deals using it.

Cons

Sometimes there are bugs but overall nothing major.

Review Source

RO

Rachel O.  
Owner Principal Designer  
Design  
Used the software for: 6-12 months

### "Houzz Pro Review"

March 28, 2024

5.0

Positive, need it to run by interior design business

Pros

Project management and easy invoicing/purchase orders

Cons

Still trying to figure out Quickbooks integration

Review Source

KG

Karla G.  
CEO  
Construction  
Used the software for: Less than 6 months

### "Houzz Pro good starter"

January 31, 2024

4.0

So far, our experience has been average. We haven't used it for long, so we're not completely satisfied yet.

Pros

I appreciate having a comprehensive system and working in partnership with my marketing and advertising team.

Cons

"I think it is quite expensive and the leads haven't been promising so far."

Reason for choosing Houzz Pro

"I read that there is a better support system in place and the leads are of good quality."

Review Source

Sarah W.  
Principal Designer  
Design  
Used the software for: Less than 6 months

### "Great for startup!"

May 3, 2024

5.0

Great! I would highly recommend to anyone with a remodeling or design business.

Pros

I just launched my own business, houzz pro provides all of the software I need and more.

Cons

Nothing to complain about at this point.

Reason for choosing Houzz Pro

It was included with the marketing price for Houzz. It was a no-brainer!

Review Source

MO

Manuel O.  
Administrativo  
Construction  
Used the software for: 1-2 years

### "Es un servicio engañoso"

April 27, 2021

1.0

Es una estafa, estoy a la espera de la justicia. Ya que Houzz no se digna ni a contactar con nostros. Para cobrar son los mejores, para cumplir su parte del contrato no.

Pros

No me ha gustado nada el software, no hemos conseguido ningun cliente en 15 meses. Solo ha generado una carga de trabajo inmensa para 0 rendimiento. Además de las numerosas solicitudes realizadas con perfiles falsos para aparentar un trafico de clientes potenciales que no tienen.

Cons

A la hora de solicitar la baja del servicios, no me la conceden. No me cogen el movil, no me responden a los correos. Sin embargo, la mensualidad si que me la cobran y no se puede devolver porque es un cargo desde EEUU.

Reason for choosing Houzz Pro

Me cogieron en ifema sus comerciales y me engañaron. Asi de sencillo. Sin mentir no consiguen clientes ya que su servicio es malisimo.

Review Source

Response from Houzz

April 28, 2021

Manuel, I'm sorry to hear you haven't gotten the results you hoped for. Your Client Success Manager will be in contact soon and please feel free to reach out if you have any other concerns. -Isaiah Brown, Pro Community Marketing Manager

SC

Shannon C.  
Manager  
Construction  
Used the software for: 1-2 years

### "A great choice "

January 26, 2023

5.0

It has been pleasant. The support has been fantastic and the website and web designing is so impressive.

Pros

I like all of the features, especially being able to connect emails to project and files, photos, etc. There are new features added frequently which is always very exciting!

Cons

The task portion of it. It could be so good! You have to do each task individually and it’s very redundant. It would be great to be able to create a list of tasks and also basic templates so you don’t have to redo it EVERY. SINGLE. TIME.

Review Source

AB

Allissa B.  
Office Administrator  
Construction  
Used the software for: 1-2 years

### "A key part of any company's toolkit"

May 6, 2021

5.0

Houzz has been instrumental in our organization for close to a decade now. Their location-specific advertising and reviews platform have helped us to attract and retain clients in a highly competitive market.

Pros

The most important features of Houzz pro for our company have been the reviews, location-specific advertising and insights into our highest performing content.

Cons

We have not had any issues with this product and look forward to continuing to use it.

Review Source

Response from Houzz

January 7, 2022

Hi, Allissa, thank you for your review! We're happy to hear about your experience and proud to have been a valued part of your business for almost a decade! As always, if you ever have issues in the future, your dedicated success manager is always there to be your partner in this journey with us. -The Houzz Pro Team

PC

Pamela C.  
Owner  
Design  
Used the software for: 1-2 years

### "Review For Houzz"

August 29, 2021

4.0

The benefits are the advertising for my firm as well as \[SENSITIVE CONTENT HIDDEN\] who is my representative and always stays up on the communication with the updates and general questions. Great asset for your company.

Pros

The mood boards allow me to show my clients exact products that will be in their project.

Cons

The floor planner needs more architectural features such as fireplaces, shapes, miscellaneous. The mood boards could use an update with higher quality tags for description on the board.

Review Source

Response from Houzz

September 9, 2021

Hi, Pamela, thank you for your review. We're happy to hear your client success manager, our mood boards, and the Houzz brand overall have helped you stay at the top of your game! Additionally, thank you for your feedback - we've relayed it to our product team and hope you'll share more in the future with your client success manager. -The Houzz Pro Team

RC

Rebecca C.  
Principal interior designer  
Design  
Used the software for: 2+ years

### "Use daily"

March 24, 2023

5.0

Pros

I like using houzz pro the most to make estimates.

Cons

Reporting could be better/ easier to understand. Dislike having to actually issue an invoice once done.

Review Source

JM

Julia M.  
Owner  
Design  
Used the software for: 2+ years

### "From Julia Mack Design"

March 2, 2023

4.0

excellent, a good portion of my business comes from my Houzz ad

Pros

I like to see my ad up on the Houzz site and refer potential clients to view it, it is more comprehensive than my own website.

Cons

Sometimes the tabs that you want are difficult to find, the ‘Go to Houzz Pro’ section gets difficult to use use to make updates to my ad.

Review Source

DB

David B.  
Partner  
Construction  
Used the software for: 2+ years

### "My experince"

February 2, 2021

5.0

Very good, happy with the team at HOUZZ!!!!!

Pros

It's a great tool to suggest to our clients to collect inspiration photos and ideas. They can create idea books by room. We use it as a tool to share our projects with clients and potential clients. We obtain potential clients from the software. Works well, highly recommended.

Cons

Lots of clients are "just exploring ideas" and few are ready to move forward with a real project with a real budget. But it is improving!!!

Reason for choosing Houzz Pro

I feel they are the best in the market.

Review Source

KF

Kevin F.  
VP of Engineering  
Information Technology and Services  
Used the software for: I used a free trial

### "BUYER BEWARE"

May 23, 2024

1.0

Pros

3D renderings were not bad Had some options for furniture templates

Cons

I highly recommend against this app. Sure, there are a lot of “free trials” out there that make you put in a credit card number, and then you forget to cancel in time, and then they charge you. Be warned, this app will charge you $199 per month, and if you cancel even a minute after your renewal, they will stick to their terms and screw you out of your money even though you don’t want to use their service. I was unfortunately on vacation in Mexico at the time my trial was expiring so I missed it when it came through. I cancelled probably 7 or 8 hours after the renewal deadline when I finally saw it. Like I said, I would avoid this app like the plague. Also, besides the money scam, this app is so-so in terms of features. They are trying to create a “do everything” app, and the end result comes out weak.

Review Source

Response from Houzz

June 4, 2024

Hi Kevin, please contact me so that we can make this right. We have a grace period that should have easily covered this.

JB

Jerry B.  
Owner  
Construction  
Used the software for: 1-2 years

### "review"

December 9, 2021

3.0

Other than that and customer service was not able to fix it it has been OK to use

Pros

Estimating and Design and proposals

Cons

Product library has 0s for amounts in the items you change it and when you come back to do a new estimate that item will be 0 again and you have to stop and look up cost all over again.

Review Source

Response from Houzz

January 4, 2022

Hi, Jerry thank you for your feedback. I'm sorry to hear about this bug you've been experiencing. If you're still having this issue, please feel free to follow up directly with me so I can help get this resolved for you. -Isaiah Brown, Houzz Pro Community Manager

LY

Lisa Y.  
Owner  
Design  
Used the software for: Less than 6 months

### "Great Experience!"

October 5, 2023

5.0

My experience so far has been great!

Pros

The design and sourcing products is critical for my business. The fact that I can go to one place for all my products is a game changer for me!

Cons

I am new to the site as business, but I have always enjoyed the site as user. My experience is still very new but so far I can't think of many negatives that would fall in an "improvement needed" category. I am still actively learning all the features the site has to offer. But so far I am very happy with my decision to stop doing everything manually and invest in the tools to make my life easier and my business more productive.

Review Source

PM

Patrick M.  
Owner Operator  
Construction  
Used the software for: Less than 6 months

### "Rookie not that far in yet "

April 8, 2024

5.0

Getting better having trouble with client invites Clunky not intuitive still a rookie.

Pros

The name Houzz The Low cost to operate...

Cons

Clunky not intuitive still a rookie. Getting better having trouble with client invites

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Lower price and association with Houzz.........

Review Source

JN

Jan N.  
President  
Design  
Used the software for: 2+ years

### "Best Marketing Partner"

December 2, 2020

5.0

Great. I can easily have mtgs with my customer support person. I get immediate leads.

Pros

Posting testimonials from my Clients. Being able to post pix from my completed projects. Posting pix of their projects as part of my "thanks for the review" section - but I have to do that at the same time I reply. Using videos albeit I don't use that feature enough.

Cons

The fill in the blank design elements per page in a project are not detailed enough The fact that I can't easily print out the lead inquiry with the phone # I have to print it out, and then hand type the phone # Not being able to add project pix to a review...AFTER I had replied with just text. Usually I don't have pro shots ready when someone writes up a review BUT I ALWAYS reply to them via Houzz on the review page thanking them for reviewing me.

Review Source

DB

Daniel B.  
principal designer  
Design  
Used the software for: 2+ years

### "Houzz Pro review / StudioDB3"

March 9, 2021

5.0

The staff at Houzz excel in customer service and are motivated to give you the best exposure for your company.

Pros

'user friendly' staff and always willing to help!

Cons

... no complaints to offer as Houzz is the only software I use

Reason for choosing Houzz Pro

I would highly recommend Houzz to all entrepreneurs who are looking to promote your design business. As a solo practitioner, I use Houzz exclusively for all my promotions and use Houzz as a platform to present all my designs. The staff at Houzz excel in customer service and are motivated to give you the best exposure for your company. They are highly adaptable to provide me with updates and diagnostics to help streamline and promote my business. I feel so privileged by their ‘team’ approach and have been the recipient of annual awards since I have been affiliated with Houzz. Without question … Houzz has opened up countless opportunities for me. Sincerely, Daniel Boot

Review Source

MB

Matthew B.  
Principal Designer/Owner  
Design  
Used the software for: 2+ years

### "ALL IN ONE"

June 5, 2021

5.0

Pros

I love the software, it's a one stop tool for managing my business and client projects. What I like most is the professional presentation it gives our clients and how it connects, shares information with my QuickBooks account.

Cons

There is a lot, A LOT, that it does so there is a lot of learning to do before you can use all of it's features. If you need to talk to your personal contact with Houzz Pro you have to schedule a call.

Review Source

Response from Houzz

July 8, 2021

We appreciate your feedback, Matthew! Given the wide breadth of features within Houzz Pro, we're certainly working hard to make the process of getting up and going as seamless as possible. -The Houzz Pro Team

DB

Donovan B.  
Owner  
Construction  
Used the software for: 1-2 years

### "Tru-Ridge Roofing "

December 6, 2023

5.0

Pros

Very easy to use and understand. Works well at organizing leads and projects. Connects seamlessly to QuickBooks online.

Cons

I really can't think of any major cons to houzz pro. I guess the house plan creator could use a few updates.

Review Source

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