# Houzz Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Houzz Pro the right Construction Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/199689/Houzz-Pro/reviews

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Houzz Pro

4.3 (1087)

[View alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Houzz Pro

Ease of use

4.2

Customer Service

4.3

## Pros and Cons in Reviews

Comprehensive design workflow support

85% positive reviews out of 73

Most reviewers find the design and interior design features enhance project efficiency, client communication, and business growth.

Bobbi P

Office Manager, 2 - 10 employees.

"Specifically, the intuitive design and extensive functionality have significantly streamlined my daily workflow, allowing me to manage projects with unprecedented efficiency and organization."

Complex and costly billing processes

61% negative reviews out of 109

Some reviewers feel payment and billing involve confusing fees, inconsistent pricing, and difficulties with expense tracking and refunds.

Jonathan A

CEO, 1 employee.

"Read the fine print. While it seems like this service is offered month-to-month, once you cross the 30 day mark they will keep billing you INDEFINITELY on an annual basis, even if you selected monthly billing."

Efficient mood board creation

88% positive reviews out of 41

Most reviewers describe mood boards as easy to assemble, helping streamline client presentations and project organization.

Amanda M

Principal, 2 - 10 employees.

"I love that I can use their clipper and easily add to specific rooms in my projects and easily create boards and selections for client approvals."

Unintuitive and slow user interface

75% negative reviews out of 55

Most reviewers indicate the user interface is frustrating, sluggish, and not user-friendly, impacting overall experience.

Centralized business management hub

88% positive reviews out of 25

Most reviewers indicate the all-in-one platform simplifies operations by consolidating essential business tools in one location.

Difficult subscription cancellation process

98% negative reviews out of 42

Most users report cancel subscription is challenging, with strict contracts, auto-renewals, and limited support for termination requests.

Andy B

Interior designer, 1 employee.

"Tried to cancel but the auto renew you for a year and now refuse to engage and cancel our plan."

## Showing most helpful reviews

Showing 1-25 of 1087 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lynette M.  
Owner  
Design  
Used the software for: Less than 6 months

### "Easy Peezy Lemon Squeezy"

July 15, 2025

4.0

Overall, my experience with Houzz Pro has been very positive. The tools are smart and well thought out, and the customer service team has been responsive and helpful whenever I’ve had a question. I'm looking forward to continuing to learn and get even more out of the platform as I go.

Pros

One of my favorite features is the Clip Tool — it’s truly a game changer. It makes sourcing products so much faster and more organized. I can easily save items from across the web directly into client projects, which helps streamline the entire design process. It's efficient, visually clear, and has become an essential part of my workflow.

Cons

There’s a bit of a learning curve with the platform. Some areas of the system aren’t as intuitive as I’d like, and I’m still figuring out the best way to navigate all the features. That said, I do feel like I discover something new and helpful every time I use it.

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

The clipping tools and the professional appearance it shows to clients

Review Source

Response from Houzz

July 18, 2025

Hi Lynette- First of all, your title made me laugh! Glad you are enjoying Houzz Pro. If you need some extra hands on help, let me know and we will make it happen! Chloe Siegmann Head of Customer Success

RH

Rob H.  
Owner CEO  
Construction  
Used the software for: Less than 6 months

### "Houzz for remodeling"

August 1, 2025

5.0

Very positive so far. We are still in the fielding stage. Tracking field time is doable but we havent sorted through the details yet, \[sensitive content hidden\] will help with that. Same with selection boards and mood boards.

Pros

Efficiency and marketing value. The lidar scan technology and the ability to transfer that quickly into a 3d mockup and an estimate/contract is essential. \[sensitive content hidden\] has been awesome with the onboarding thing, helping us get comfortable with new software. I like that our guys in the fiend can see product codes, selection photos, and scope of work along with a ridiculously easy navigation capability. We are still working on the email templates, but that shows promise as well.

Cons

It's not always easy or intuitive to get things done. For example, converting a lidar scan to a 2d image so takeoff and estimate can be pulled from it, the estimating process is easy but miss just one step out of several and you can't recover.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Houzz Pro

We looked at ten or fifteen different programs at least, settled on Houzz for CRM

Switched from

[Knowify](https://www.capterra.com/p/135791/Knowify/)

ability to visualize end state. Knowify does a better job with field worker time managment and such but no CRM capability. We switched due to all the stuff that happens between lead and start work.

Review Source

Response from Houzz

August 6, 2025

Hi Rob- Thank you for taking the time to write this thorough review of Houzz Pro! We are happy to hear that you are enjoying your experience so far and are working on making some improvements to time tracking soon! Thank you, Chloe Siegmann Head of Customer Success

CW

Carter W.  
Owner  
Construction  
Used the software for: 6-12 months

### "WORST- Do not use. No support"

February 11, 2026

1.0

I would never use them again if i wasn't signed into a year contract. They promise you the world but their support is the worst. They charge for any support. The "account manager" assigned to you is always unhelpful and always booked out at least a week.

Pros

Ability to 3d scan locations. payment processing is easy and nice. I like integrations for alternative payment methods.

Cons

Contracts is a mess. Completely unusable. Support is a nightmare. Invoicing doesn't work properly cant import or export templates for invoicing. Promised the world but they don't live up to expectation.

Review Source

Response from Houzz

March 9, 2026

Hi Carter, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson

rS

robert S.  
Owner  
Construction  
Used the software for: 6-12 months

### "Poor Communication"

July 31, 2025

5.0

Pros

While the platform itself has some useful features, the lack of consistent support and professionalism has made it difficult to rely on Houzz as a true business partner. Unless things improve dramatically, I’ll likely be moving on when my contract ends.

Cons

I've been using Houzz Pro for several months and had high hopes for the platform, but I’m honestly disappointed. On two separate occasions, no one showed up to scheduled meetings—without notice or follow-up. As a construction professional, my time is valuable, and these repeated lapses in communication are unacceptable.

Alternatives considered

[JobTread](https://www.capterra.com/p/218503/JobTread/)

Reason for choosing Houzz Pro

Cost and used it at another company which they didn't use all the features but thought it might come in handy but isn't working as well as id like

Review Source

Response from Houzz

August 6, 2025

Hi Robert- While I am happy to hear that you are liking the features of Houzz Pro, I am very concerned aout your concerns with our support team and would like to understand what happened here so I can ensure it is addressed. We want to make sure you are getting a best in class experience so this is not the experience we strive to deliver. Looking forward to connecting with you. Thank you, Chloe Siegmann Head of Customer Succcess

JK

Jeremy K.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Awesome program so far!"

October 30, 2025

5.0

So far, it has been excellent. Far better value than my previous software. The support is superb. They provide the ability to advertise and create a profile which has already lead to a couple of new leads coming in that I wouldn’t have otherwise had. I have been able to customize the software to my needs and create different auto populating line items to streamline my process.

Pros

So far it has been a great switch from Buildertrend. Everything seems very seamless, has awesome support with dedicated people available to assist. The program itself is easy to use and has great ways to make my life more efficient.

Cons

Haven’t found anything this far. I ran into a few bumps but team was able to help and even added a few improvements to the list for the future.

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing Houzz Pro

Integrations, higher power estimating, free trial which led to purchase

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Price mainly was the concern. Unhappy with price increases and lack of additional services being added.

Review Source

GP

Geoffrey P.  
VP or Project Management - Partner  
Construction  
Used the software for: 6-12 months

### "Florida Construction Q3"

July 31, 2025

3.0

Good communication, poor problem solving with the teams. I would like to have a timeline at least for when we expect the solutions

Pros

It's vast capabilities. The 3D Floor plan tool and the ability to create floor plans in the same app that I do my project management in.

Cons

These vast capabilities function horribly. The budget tool is way too basic. The takeoffs aren't linked with the associated estimate for live edits. The floor plans don't save as a PDF with any useful clarity. The estimating tool only lets you estimate based on $ / Unit Qty meanwhile I should be able to input the rate of production for that assembly and it spit out the $/Qty. There's a whole laundry list of what's wrong with the software and I'm quite preturbed I switched over to this software and it's so undeveloped

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)

Procore was the last switch and needed something sompler because we're a new company and we don't do very large project yet

Review Source

Response from Houzz

August 6, 2025

Hi Geoffrey- I am so sorry to hear about some of the frustration you are experiencing. We do not take this lightly and would love the opportunity to discuss your feedback directly. I will send you a note and am hopeful we can connect soon. Thank you, Chloe Siegmann Head of Customer Success

RT

Ray T.  
owner  
Construction  
Used the software for: Less than 6 months

### "DONT FALL FOR IT. "

October 20, 2025

1.0

not enjoyable. started off good but once you really dig in you start noticing everything that is lacking. they present it all shiny saying look at all the stuff we offer then it falls flat once you realize none of the features are complete and every aspect is lacking.

Pros

3d planner and being able to scan the room with my iPhone was nice. not to much more I liked or could say good about it.

Cons

every aspect of this program is lacking in some way. the 3d/layouts was very limited. payment processing was extremely slow and you have no control over it. no way to look at your actual subscription. you are limited on most everything. not very user friendly no one im management can seem to fix any issues its always someone else who does it but nothing is every done no value for what it costs. there is way cheaper options that are better no customization practically. just dont waste your time definitely dont fall victim to their marketing packages there are a huge joke.

Switched from

[Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/)

very complex and not easy to use. not user friendly at all and lacked alot of features.

Review Source

Response from Houzz

October 28, 2025

Hi Ray, Thank you for your review and I am so sorry to hear about your experience. We take your feedback seriously and I would love to speak with you personally to see what we can learn from from your suggestions within our product itself or our support. Looking forward to hearing from you. Thank you, Chloe Siegmann Head of Customer Success

SH

Steve H.  
Owner - Lead Contractor  
Construction  
Used the software for: 1-2 years

### "Houzz Pro for Project Management"

September 10, 2025

4.0

I use Houzz Pro on the daily to manage projects in my business. Would like to take some classes on new AI capabilities.

Pros

I love the ease at which I can create and send estimates. I can manage my time in the office better because of Houzz Pro.

Cons

Financial reports are not as flexible as other programs. It would be nice to see our closing percentages and average invoice in this program.

Switched from

[Joist](https://www.capterra.com/p/230138/Joist/)

Outgrew Joist capabilities and needed a more robust program

Review Source

SP

Stephanie P.  
General manager  
Real Estate  
Used the software for: 1-2 years

### "Houzz Pro is where it’s at!!"

August 14, 2025

5.0

Love the ease of the planner, the integration from proposals to invoices, and the option to run reports for outstanding invoices.

Pros

Absolutely LOVE Houzz Pro!! My favorite tool is the 3D Room Planner… very easy to navigate and plan the space!

Cons

The only thing that I wish I could be better is being able to have an option to bill the project to another entity.

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Houzz offered more options and reliability for our company.

Review Source

DM

Devin M.  
Owner  
Construction  
Used the software for: Less than 6 months

### "General contractor Malott acres "

October 25, 2025

5.0

Amazingly thorough and well put together by their programs! I would say they have some really great tools!

Pros

The ability to make and customize everything to fit each client! Makes personalization a great tool!

Cons

Truly just the length for pay out. It is pretty lengthy if a particular banking institution doesn’t support instant payments.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Needed to combine all apps into one rather than 4-8 different apps.

Review Source

NF

Norrah F.  
Business manager, customer relations, designer, etc  
Construction  
Used the software for: Less than 6 months

### "I'm still new but I'm loving it. "

April 8, 2025

4.0

Pros

I love how the whole system is set up. It has been very easy for my crew to get used to using and all customer project information is stored in a convenient way. The features available really help cut down on time spent working on estimates, floor plans, and changes are so easy to make without getting rid of the quoted item completely.

Cons

The communication system is not what I had hoped it was. Customers have a hard time with communication through the app and you have to check your email threads. Even if it shows a customer looked at your estimate in the title, there could be a totally different client response in the same email. There is no notification in Houzz Pro itself nor is that communication in Houzz mail or chat. I also do not like that I cannot see the clock in and out times with our guys. I can only see how many hours they worked. I don't understand why i can't see those times.

Switched from

[Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/)

Contractor Foreman is clunky. Information is not streamlined so there is a lot if second and third entry tasks. There are no 2D or 3D floor plan options. Every time the system was updated I'd lose full estimates, projects, or individual invoices petaining to a project. I learned not to trust it and now print everything out as a backup and all clients have a folder with info from the first meeting notes, all estimates sent, invoices, etc. Not to mention the crew could not get used to it nor did the app function when they tried.

Review Source

Response from Houzz

April 28, 2025

Hi Norrah, thanks so much for the feedback? I'd love to hear more about how we can improve the comms platform - please let me know if you have a few minutes to chat

DC

David C.  
Owner  
Construction  
Used the software for: 6-12 months

### "Misleading upfront charges of $4,000.00"

June 19, 2025

1.0

Cons

As a contractor, I was contacted by @houzzpro about trying their system about a year ago. I was told it would give me access to high-quality leads in my area (Palm Beach County) and a scanning tool to help generate fast quotes. I ended up being charged $4,000 up front for an annual lead service—something the sales rep never clearly explained. The scanning software barely worked (maybe 10% of the time), and I received maybe 2 leads per month, most of which were low quality. When I reached out to customer service to understand the $4,000 charge, I got zero support or resolution. This was a very disappointing experience, and I wouldn’t recommend it to other contractors. If you’re considering Houzz Pro, make sure to get everything in writing and confirm that you won’t be charged up front without clear consent.

Switched from

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Canva](https://www.capterra.com/p/168956/Canva/)

I was sold that this was going to be a ground breaking tool that would change my business. They charged me $4,000.00 up front for terrible leads, and the scanning tool worked 10% of the time.

Review Source

NJ

Nina J.  
Interior Designer  
Design  
Used the software for: 6-12 months

### "Converted from IVY"

June 18, 2025

4.0

It's been a good experience. I am impressed with tech support and the training offered! $99.00 is an adequate cost for the platform.

Pros

My favorite feature is being able to draw out the room with your camara This feature was a game changer for me and convinced me to convert from IVY.

Cons

All the add-ons that cost you extra. Budgets should be included in thr plan since it's a critical part of the design business.

Alternatives considered

[Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/)

Reason for choosing Houzz Pro

For the floorplan tool and the flexibility to migrate everything from IVY.

Switched from

[Ivy](https://www.capterra.com/p/258086/Ivy/)

For the floorplan tool and Houzz made IVY users feel negleted and not serviced.

Review Source

BI

Brandon I.  
Owner  
Construction  
Used the software for: 6-12 months

### "Amazing program for productivity!"

June 6, 2025

5.0

Overall, my experience with Houzz Pro has been great, increasing my productivity and keeping me from losing profits in the small details.

Pros

The ease of creating estimates with prebuilt templates and AI assistant makes the back-end process so much less time-consuming, allowing me to focus on the actual construction process.

Cons

There is a learning curve to getting 3d plans input and getting takeoffs from those plans. With that said, guide videos have been helpful in learning the process.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing Houzz Pro

Pricing and functionality and the lack of yearly contract.

Review Source

SH

Susie H.  
Designer, CEO  
Design  
Used the software for: 2+ years

### "Interior Design Business Must Have. "

April 18, 2025

5.0

Streamlined, organized, and client-friendly!

Pros

it really helps me keep all ot my many projects organized and on schedule.

Cons

The cost is a little high but I think it's worth it considering how complicated organizing my business would be without it.

Alternatives considered

[Studio Designer](https://www.capterra.com/p/217839/Studio-Designer/)[Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/)

Reason for choosing Houzz Pro

I was previously using it and switching would have taken a long time and there would be no notable cost savings & I would have lost important features like the room scanning to 3D floor plan feature.

Review Source

DC

Doug C.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Very Accommodating Team "

April 4, 2025

4.0

I am very much still learning. Have hardly scratched the surface yet.

Pros

Very quick responses from the Houzz Team. Able to populate product selections from the internet. The Houzz team is very agreeable to help clients overcome obstacles.

Cons

I am very new, so I learn something new every day. The floor plan set up is very limited to plotting layouts. I need to produce floor plans that are scalable and present other that dark grey. Not as complex as AUTOCAD, but more accessible to the client and subcontractors.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Houzz Pro

More complete package and economically feasible.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

started my own company, and could not afford either program, plus Houzz allows aspects that is difficult in the other software.

Review Source

Response from Houzz

April 29, 2025

Hi Doug, thanks for this feedback. We'd love to better understand how we can make floor plans work better for you. Please reach out so we can set up a brief chat. - Liza

ER

Eric R.  
owner  
Construction  
Used the software for: Less than 6 months

### "BEWARE OF THIS COMPANY"

November 14, 2024

1.0

I am leaving this review because I would like to help ALL potential businesses from wasting their money and their time into Houzz Pro. I am a business owner of (3) different businesses: real estate investment company, remodeling and moving company. I signed up with Houzz Pro about 6 months ago for my remodeling company to have a better and more efficient estimates and bid system for my company. I will say that part only Houzz has a decent system in place. I found out while talking to them, they also did marketing for business as well. It sounded very good on the phone with the package they had to offer, and I decided to go with it, along with their software program for contractors. So, I spent some time setting up my profile and loading pictures of projects with some small descriptions on it, so protentional clients could see the work we do. I attached our website to these pages as well, which is very well layout website with tons of pictures of projects we have done as well. Now comes the problems with Houzz. With talking with other contractors and talking to people at network meetings about the new program/subscription (Almost $5,000 for the year) I had with Houzz and how I was not happy with any of the customers that came through, to where they were NEVER responding to emails, calls or messages through Houzz or any other ways either. From all the people I talked to about this, that used Houzz had similar and other issues as well, on way they were not happy with at all with Houzz. When finally doing a deep dive into Houzz throughout the internet, I started finding a ton of negative feedback with all the same issues. Houzz has a 1.03-star average on BBB with 500+ complaints in the last 3 years alone. They have a 2.5-star average on site jabber. There Reddit complaints are through the roof. The list goes on and on with reason why not to sign the contract with this company and the reviews and complaints on the internet are very accurate. I hope if other people/business read this, they do their research before giving any money or signing anything with this company.

Pros

\-Software for bids is easy to use -Gives a nice detailed lay-out for customers to understand

Cons

\-Poor value for the money spent. -Most leads never respond via phone, text messages, app messages, thru app calls, emails or any other way. -Account managers phones when call are ALWAYS busy. -Some of the rudest staff when you ask for help on constituent issues with Houzz. -They tell you things you want to hear (such as having pricing for all materials that i use list) I asked very detailed questions about what i was looking for and many parts were not true

Switched from

[Procore Estimating](https://www.capterra.com/p/157661/Esticom/)

I made the switch because they tell you whatever you want to hear to get you in the door. The value of your money that you spend with them is the worst by far of any marketing/software I have ever used.

Review Source

JA

Joe A.  
Owner  
Construction  
Used the software for: 1-2 years

### "Not worth it! "

February 14, 2025

1.0

Houzz pro is a waste of money. The leads generated are too few and usually a waste of time. This subscription has cost me more than it's made. I'm negative and no new leads are being generated. This is a terrible platform for business owners looking for exposure. I will not recommend houzz to anyone.

Pros

I liked the idea of getting more customers and growing my business. That did not happen in reality.

Cons

They would not allow me to cancel my account mid term and kept charging me monthly. The subscription cost more than the amount of business gained in the 2 years i had the service.

Switched from

[LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

I was promised better leads than Angies List (which isn't even on their list of companies). I was lied to. The leads from Houzz were much worse and fewer.

Review Source

TM

Tim M.  
Director  
Architecture & Planning  
Used the software for: 6-12 months

### "I am a Houzz Pro client - and regretting it "

May 30, 2025

1.0

I am a Houzz Pro client. I would really caution against using this platform as a professional. They sell exposure - not projects. Leads might have been decent in the past, when there was an appropriate amount of professionals signed up (relative to a commensurately high amount of demand from potential clients). The quality of the leads today is awful. "Clients" oftentimes do not respond. Those who do are looking for handyman services (I am an architect..). I am embarrassed to share how little traffic my page generates. Every single other service I use outperforms Houzz - by a long shot. Pinterest (a free service) has pushed more people to visit my website in 3 days than Houzz has managed to do in the 6-7 months I have been a client. And then we have customer support. Let's be honest - these are just reconverted salespeople. My last two meetings were painful. There was no attempt at solving any issues communicated. It was a 45min sales pitch - full of promises for next year. My latest interaction is from this week. The photos that I have been trying to select for the "Visual Project Match" have not been uploading - most not even pending a review from Houzz. It has been a week. 10 emails with their support team. Still nothing. This is one of the most basic and essential services that they offer for the price of the subscription. There have been countless other issues - and very little support. If they have the decency to respond to this review, they will probably do so with the same generic message you can find elsewhere. I have 5 months left on my subscription. I had to call twice and write 5 emails to make sure that Houzz would not automatically renew my membership. The fact that they do not have that as a basic function accessible by professionals on their platform is already super suspicious. Reading some of these other reviews, I can tell that it is by design. I have now changed bank, leaving only what I owe Houzz for the remaining 5 months in the account they have on file. I will be cancelling my card the second the payment for the final month is completed. I would urge others to do the same. To be fair, they are good at one thing: selling you something that they do not own. I fell for it, others have and will undoubtedly continue to do so. And I get it. I signed up when business was tough - in the hopes of generating some business. When things are bleak, we fall victim to those who tell us what we want to hear. Statistically speaking, I am sure that this platform works for some. I would be extremely surprised if everyone who signed up was going through the same experience. But having asked around, I would say that approximately 75% of professionals on the platform feel the way I do.

Pros

Not much - the service is appalling. I really regret being encouraged to sign up for a year. For those thinking about it - don't.

Cons

Most of it - the service is appalling. I really regret being encouraged to sign up for a year. For those thinking about it - don't.

Review Source

Response from Houzz

June 3, 2025

Hi Tim- I am so sorry to hear about your experience on Houzz and I would love to do anything possible to help. I would welcome a conversation if you would like to reach me at chloe.siegmann@houzz.com. Chloe Siegmann Sr Director, Customer Success

OW

Oliver W.  
Contractor  
Construction  
Used the software for: 1-2 years

### "Great Product for Contractors"

August 15, 2025

4.0

Overall I am satisfied with the product and plan to keep it. If it had income and expense tracking like quickbooks I would then get rid of QuickBooks and upgraded my membership because i would like to try the change order functions in Houzz.

Pros

I like the professionalism of the estimates and the ability to add photos and copy templates. The AI estimate creator is really helpful as well. I also like collecting payments through the system and like how the customer is charged for service fees instead of me having to calculate it and add it on my end.

Cons

I wish it had a few more functions similar to quickbooks for expense tracking and logging where I could eliminate my QuickBooks subscription and just have Houzz only.

Review Source

Response from Houzz

August 18, 2025

Hi Oliver- Thanks for taking the time to leave your review. Love to hear that you are using our AI functionality and I appreciate hearing your constructive feedback as well. We are always looking to improve our product to ensure it meets the needs of our customers. Chloe Siegmann Head of Customer Success

KW

Kevral W.  
Owner  
Construction  
Used the software for: 2+ years

### "Blue mahoe design "

August 30, 2025

5.0

Overall for security of the soft ware is great. Good for time and task management customer and team support.

Pros

The ability to use the software to do take and design to show a client what they can get when sending an estimate.

Cons

The scan to measure is not accurate and dont work good and only work sometimes. Limited options for materials in the design options like flooring and some bathrooms items.

Review Source

NE

Neecia E.  
Professional Organizer  
Design  
Used the software for: Less than 6 months

### "Great Program given a little time to learn it"

April 15, 2025

4.0

It is a great program. It does take some time to learn so I would suggest carving out a weekend to play with it a lot before trying to navigate in front of clients, but I love how easy it is to ask questions about anything at all from super small questions to big ones.

Pros

I am loving that I can keep everything in one place. I have photos, measurements, notes, idea sketches, proposals, time sheets, financials, products, etc. and all of this for multiple projects at once in one place

Cons

The 3D Room sketcher doesn't have a lot of options for beams in buildings. I have had to makeshift using other things that look like beams and metal columns.

Review Source

AR

Ana R.  
Designer  
Construction  
Used the software for: 1-2 years

### "Most complete project management software tool for contract"

August 19, 2025

5.0

Overall, my experience has been good, a few glitches here and there, but overall they have the most complete

Pros

I really like the fact that this is such a complete software. I’m able to do almost everything I need to run my business. I really like the fact that they have a 3-D scan scanner so I can show my clients what their project will look like at the end

Cons

I feel like the quality of the 3-D scanner has gone down. I’m not able to get as accurate of scans as I did before. Hopefully this is something they are working too correct because I am actively looking for another software until this is

Review Source

LB

Lakyn B.  
Owner and Head Designer  
Design  
Used the software for: Less than 6 months

### "Why Houzz Pro works with/for me! "

September 27, 2025

5.0

10000/10 - I truly love everything about this program. I just recently brought on the idea of bringing another designer into CDG, and I showed her a quick preview of the program, and she was blown away. It took her 5 minutes to realize she has needed this program in her career years ago!

Pros

I love how easy it is to keep all of your information, design work, client files, contracts and MORE all in one spot. Instead of using so many different programs, it's all in one spot. Any time I have ever had an issue, my support team is quick to respond and assist with any questions or needs I have.

Cons

If I have to choose anything, The budget needs a "estimate" first. Putting in the budget I may not know what services will be required, therefore what all would be on the initial estimate until I see/source help and design.

Review Source

MB

Marcie B.  
Principal  
Design  
Used the software for: Less than 6 months

### "Houzz Pro review"

August 25, 2025

5.0

Pretty good. I would like to take a tutorial or 2 to make sure I'm getting the most out of the program,

Pros

Streamlined project management tools are really helpful. I also like the AI enables features to save time.

Cons

The new upgrades are a little costly. It also seems like the Lidar 3D scan tool takes a little getting used to.

Switched from

[Ivy](https://www.capterra.com/p/258086/Ivy/)

Increased functions and support. Updates,

Review Source

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