# Page 8 | Houzz Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Houzz Pro the right Construction Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/199689/Houzz-Pro/reviews

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Houzz Pro

4.3 (1087)

[View alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Houzz Pro

## Showing most helpful reviews

Showing 176-200 of 1087 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LA

Luke A.  
Director of Operations  
Construction  
Used the software for: 1-2 years

### "A Great Option For The Boutique Builder"

August 14, 2024

5.0

Overall I am pleased with the functionality and ease of use of the application. In a day to day implementation I have had very few complaints and feel like this works well for my small business.

Pros

This is an easy to use and intuitive application that has helped to streamline and concentrate tasks in my business.

Cons

I have found some modules to be oversimplified.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Houzz Pro

Cost is the primary factor on this. Ease of use is there too.

Review Source

JH

Jacob H.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Customer Service"

August 28, 2024

1.0

I so far dont like houzz pro. Ive been trying to use it after i paid a lot of money for it, and i can't. The manager i was assigned to doesn't answer nor call me. Customer service is terrible, and nothing gets resolved. While they are trying to sale you their service they are readily available anytime you call or email. Once you pay for the services noone will help you. Noone else will help you. You have to depend on the salesperson that tricks you into purchasing a subscription every time you call.

Cons

Nothing is to like so far. I cant get the help i meed to even experience my subscription.

Review Source

Response from Houzz

September 4, 2024

Jacob - this is clearly not an acceptable experience. Please don't hesitate to reach for me directly so I can resolve right away - I'm including my email. -Chloe

KP

Kevin P.  
Sales Director  
Construction  
Used the software for: 1-2 years

### "Viewers seldom had no purchase plans within 1-2 years"

September 7, 2024

4.0

In the world of marketing and marketing services such as Houzz Pro, the average ROI is often well less than you are lead to believe. Our posted projects were viewed and complimented regularly and we were even given a Best Of Houzz award, twice I believe. Users of the site seemed genuinely interested, but many had no set plans to build or remodel, and of these that did they were in very early in the process. This placed your potential sale somewhere between 1-2 years out and never. That's fine if that is what you're lead to expect, but that wasn't the case.

Pros

Our posts and photos as a Houzz Pro member were viewed often.

Cons

The conversion of viewers to customers was lower than we experienced elsewhere.

Review Source

VM

Valentina M.  
Construction Project Manager  
Construction  
Used the software for: Less than 6 months

### "Great platform "

September 26, 2024

4.0

Pros

What I liked the most is to have all the information about my projects in the same place. Financial, plans, designs.

Cons

I think there are some things to make easier to find.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

The company I work for made the decision to switch.

Review Source

sB

sam B.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Easy to use "

September 24, 2024

5.0

Excellent tutorials, well described and defined instructions.

Pros

easy to use, very helpful in day to day managing of the business

Cons

a little to cumbersome with the amount of templates available

Review Source

AM

Annette M.  
Certified Professional Building Designer  
Architecture & Planning  
Used the software for: 2+ years

### "How HOUZZ helps me with my business."

September 10, 2024

5.0

Have used HOUZZ for close to 10 years. Best office assistant I have.

Pros

HOUZZ provides services that I do not have. I can develop home plans for clients. Know nothing about hosting websites. Using HOUZZ, I have met clients who live around the corner and others far away. My clients can leave reviews which makes others clients confident to reach out to me.

Cons

They offer a lot of services I do not need. I am sure GC's like these services. No problem, I pick and choose what works for me.

Review Source

TD

Tiberiu D.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Decorative concrete review"

September 24, 2024

4.0

Frustrating, Frustrating, Frustrating, Frustrating,

Pros

many options to choose from . many options to choose from

Cons

Customer service so slow to respond including the "dedicated account manager" Account, online payment setups. Very complicated, long time to set up, to verify. Slow response on any activity for the fact that everything happens in the cloud and saves constantly.

Switched from

[Estimate Rocket](https://www.capterra.com/p/158263/Estimate-Rocket/)

In the hope of a better product, In the hope of a better product

Review Source

KK

Kate K.  
designer  
Graphic Design  
Used the software for: 1-2 years

### "Owner & Designer"

August 21, 2024

5.0

Pretty good. Customer service is helpful when you need them. Interface is great.

Pros

The proposal application. It makes creating proposals for clients really easy.

Cons

This pricing. It seems a bit pricey, but I guess its worth it.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

The proposal and payment system is unmatched.

Review Source

LK

Laura K.  
Production Manager  
Construction  
Used the software for: I used a free trial

### "Day 1 pleased customer"

August 22, 2024

5.0

I have had a delightful experience with everyone from Houzz Pro and the software so far.

Pros

I like the ease of use with houzz pro, I am on day 1 of getting this software and so far I have taught myself quite a bit.

Cons

I am coming from pen and paper to a software, so I dont have any negative things to say, I am happy with their customer service employees and thrilled with the ease of use.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[TeamDesign](https://www.capterra.com/p/239225/TeamDesign/)[LEAP](https://www.capterra.com/p/147413/LEAP/)[Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)

Reason for choosing Houzz Pro

I called probably 10-15 companies before chosing Houzz and honestly, Houzz just had EVERYTHING we needed at the right price.

Review Source

Response from Houzz

August 29, 2024

Laura, so happy to hear things are going well! Please don't hesitate to reach out to us via chat, email or phone anytime if you need help. We also have great training at Houzz Academy and our Getting Started session - you can sign up here https://www.bigmarker.com/houzz2/Getting-Started-with-Houzz-Pro?show\_live\_page=true

MD

Marina D.  
Project Manager  
Design  
Used the software for: Less than 6 months

### "Not very user friendly"

July 24, 2024

3.0

Not very user friendly and complicated to use.

Pros

The option the client has to approve and disapprove individual items on their end. It is user friendly for client facing and billing. Not so much for internal company use. It auto saves.

Cons

It is not simple and user friendly to use, especially in comparison to Studio Designer, which I loved. The process and steps of creating proposal, purchase order and invoice are different and the linking is much more complicated. updated and changes take place without any notification to the company. time billing will not total up the hours and cannot filter per date, etc.

Switched from

[Ivy](https://www.capterra.com/p/258086/Ivy/)[Studio Designer](https://www.capterra.com/p/217839/Studio-Designer/)

Switched from Ivy out of it being updated to Houzz Pro. No choice. Switched from Studio Designer because I started the new job where ivy/houzz pro were being used. No choice.

Review Source

Response from Houzz

August 5, 2024

Hi Marina, I'd love to hear your detailed feedback as we are always updating our experience and may already have addressed. I realize it can be frustrating to change tools and we'd like to help make it as smooth as possible or you, as we have many designers who have switched from Studio. Please don't hesitate to reach for me - Chloe

OL

Ophir L.  
CEO  
Construction  
Used the software for: 6-12 months

### "Highly recommend."

August 6, 2024

5.0

For a construction company like us, it is very easy to onboard new salesmen or project managers with a tool like Houzz Pro.

Pros

The one stop shop solution for construction project management, from lead to takeoff to negotiation to closing to completing the project.

Cons

we sometimes get leads that are very hard to get a hold of.

Switched from

[Xactimate](https://www.capterra.com/p/214125/Xactimate/)

Easier to work with and offers a more flexible solution.

Review Source

SS

SK S.  
Interior Designer  
Design  
Used the software for: Less than 6 months

### "A Houzz Pro Converter"

August 14, 2024

5.0

I've marketed on Houzz for years but have been using my original client facing software throughout it all. This year, I decided to refresh my subscriptions and got introduced to Houzz Pro and WOW! I am blown away by the upgrades of this service and how easy it is tp use.

Pros

I like how intuitive it is and how inclusive. The service as a whole could take me from concept to completion with each design project.

Cons

I've only been in in for the month, so I'm learning as I go, but so far there has been a lot of help to understand the details and services. Responses are fast.

Alternatives considered

[Studio Designer](https://www.capterra.com/p/217839/Studio-Designer/)

Reason for choosing Houzz Pro

Affordable and all inclusive. One stop shop!

Switched from

[Dubsado](https://www.capterra.com/p/206389/Dubsado/)[Studio Designer](https://www.capterra.com/p/217839/Studio-Designer/)

I got Houzz Pro with my subscription to market and I decided to try it out.

Review Source

PED

PIERRE EMMANUEL D.  
Dirigeant  
Construction  
Used the software for: 1-2 years

### "Déception "

September 16, 2024

1.0

Très déçu! notre dernière interlocutrice avait très peu de considération pour nous. très cher pour zéro résultat.

Pros

Le scan 3D est utile quand il ne bug pas.

Cons

Ils vous vendent leur capacité à vous ramener du boulot et quand vous demandez pourquoi rien ne se passe, ils vous expliquent que le problème vient de vous-même même si vous avez respecté à la lettre leur préconisation.

Review Source

JB

Jordan B.  
Owner  
Construction  
Used the software for: 6-12 months

### "Houzz Review"

September 20, 2024

3.0

Pros

The estimating software with templates and basic floorplans.

Cons

The way calls are fielded from potential clients.

Review Source

BG

Brad G.  
Owner  
Construction  
Used the software for: 1-2 years

### "Good program just need to use it often to be efficient with it"

August 17, 2024

4.0

Overall its pretty good when i get the chance to use it. Not many people want to pay for my time to get something worked up on it. I work by myself so its not cost effective if im not able to charge for using it.

Pros

Floor plan layout with the different colors and textures of thing. My clients have been impress with the AR funtion. Getting to see your kitchen while its still just studs is great for making minor changes before its to late.

Cons

It takes a while to get all the functions and feature down. I guess you could call it user friendly after you get the hang of it. I dont get to use it all that often so its a learning curve to get it if you dont use it everyday. I thinknthe full feature is a little overpriced for the small guy that doesnt have but one or two employees or works by themselves.

Review Source

MT

Marie T.  
Owner  
Design  
Used the software for: 1-2 years

### "Houzz Pro Review "

July 19, 2024

4.0

Overall experience is good however I didn’t like that I was automatically rolled into another year of a contract without my account manager notifying me.

Pros

As a new company it has been a great way to build an online portfolio, showcase my projects and a way for people to FIND me. I like that my profile gets pushed to the top in my market. You also get an account manager to help you with onboarding and things that come up along the way.

Cons

That you can’t get out of the contract via the admin portal. For a new company $3,000 is a lot of money to dish out right away. If it were half that for 1st year, that would help. I also don’t get that many leads from it. If I’m going to be paying the high cost I wish it came with a few more advertising features.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Houzz Pro

I compare Houzz to the Pintrest of Construction and Design. A lot of people refer to house for design inspiration, so to have a profile on there adds credability.

Review Source

JD

Jessica D.  
President  
Construction  
Used the software for: Less than 6 months

### "Great product, still working out some issues"

July 31, 2024

5.0

It's a great software program for a residential remodeler who needs estimating, takeoff, and other project management features.

Pros

I like the ease of set-up, the multiple available features, the availability of help and feedback from Houzz associates. For a company our size (2-5 employees) it is an affordable alternative to other project management software that is usually exorbitantly expensive.

Cons

Some of the features are still a little wonky, but the company is still actively trying to improve the product so it's not a huge problem.

Alternatives considered

[Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/)

Reason for choosing Houzz Pro

Again, Houzz has more applicable features for our company and we've worked with Houzz in the past so we already had a basis of trust.

Review Source

Response from Houzz

August 5, 2024

Thanks for the feedback Jessica. As you are aware we are continuously updating our features based on user feedback - please don't hesitate to reach out to share the specifics. Sending you my contact information - Liza

AB

Adam B.  
CEO  
Construction  
Used the software for: Less than 6 months

### "Houzz is a Scam"

August 20, 2024

1.0

Terrible experience. Have a feeling most of the 5 star reviews are paid for. Can't go to google to leave a review because they seem to have paid google to remove that option. Now it makes sense where my money went. To protect them from negative reviews. Shady company and even creepier employees.

Pros

The sales pitch. They made it sound like the leads would start flowing in! More like my money flowed into their account and they took a vacation!

Cons

Horrible customer service. Lock you into a contract then don't provide any leads.

Alternatives considered

[Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)

Reason for choosing Houzz Pro

Salesman assured me the flat rate was a much better option, that the leads would come in and not to worry.

Review Source

Response from Houzz

August 29, 2024

Hi there- We are sorry to hear that you have not yet seen a return on your investment. We encourage you to reach out to our support team so we can ensure your settings are optimized to receive the best results for your program. You can reach us at (888) 316-6960 and we look forward to hearing from you.

BS

Benjamin S.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Basic Review"

September 17, 2024

5.0

Great, it seems like they do put some decent effort into paying attention to you even after you sign up which always a concern with services like this.

Pros

An expansive library of tools at your fingertips

Cons

You're paying for all the tools it comes with, even though I will not be using alot of them.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Houzz Pro

Recommendation from my marketing team...

Review Source

JL

Julie L.  
Purchasing  
Design  
Used the software for: 6-12 months

### "Complete package"

September 17, 2024

5.0

Pros

Ease of use, able to track a project from conception to completion. Houzz clipper is great for adding items to the library. Pretty seamless system.

Cons

Have not found any cons yet. Have enjoyed the program.

Review Source

BC

Brandon C.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Just started using it will update once I know more about the app "

September 24, 2024

2.0

It's been ok so far I really don't have much to go off of yet.

Pros

Don't know yet just started it's only been a day so far.

Cons

The lack of communication. It seems like communication is good until you sign up

Switched from

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

Was not producing what was promised and I didn't see any progress just regression

Review Source

JT

Jason T.  
President  
Construction  
Used the software for: Less than 6 months

### "Electrical work with Houzz"

August 30, 2024

3.0

Overall, i like the program. I wish there were a few user friendly items to be more automated.

Pros

I like the way everything is in one place for projects and the 3D viewer is a game changer.

Cons

I wish you could create the schedule for a project. Then, when you make the items in the schedule off, it should create an invoice entry. Im having to do double work for a schedule, then make an entry for the invoice.

Alternatives considered

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Reason for choosing Houzz Pro

Cost and customer service were good factors

Review Source

OK

Oleksii K.  
President  
Architecture & Planning  
Used the software for: 6-12 months

### "Good platform to consider"

September 3, 2024

4.0

We are moderately satisfied, however for now we see insufficient ROI, which is certainly disappointing.

Pros

A pretty competitive and comprehensive platform that allows to manage a design business essentially from one place.

Cons

At the same time it is a bit overwhelming too and feels reductant at times.

Review Source

NL

Nancy L.  
Owner  
Construction  
Used the software for: 6-12 months

### "Web-site services"

August 25, 2024

5.0

Still working with them, but feeling good.

Pros

Having all in one site and the tutorial video that guide you in all the Houzz pro process.

Cons

no comment until today date. I am just starting this service.

Review Source

Response from Houzz

August 29, 2024

Glad to hear things are going well Nancy. You can find additional training here https://www.houzz.com/for-pros/webinars, and please don't hesitate to chat or call support anytime.

BG

Blaire G.  
Owner, Designer  
Design  
Used the software for: Less than 6 months

### "New designer- very helpful!"

September 5, 2024

4.0

It's been great so far- its far better than what I was using before! Very easy to use.

Pros

Love the 3D floor plan model with walk through option. My clients love it! Clipper tool...life changing!

Cons

I wish there was elevation tool, specific items for floor plan, and the app on my phone glitches frequently

Review Source

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