# Page 9 | Houzz Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Houzz Pro the right Construction Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/199689/Houzz-Pro/reviews

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Houzz Pro

4.3 (1087)

[View alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Houzz Pro

## Showing most helpful reviews

Showing 201-225 of 1087 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Steven C.  
Regional Director  
Construction  
Used the software for: Less than 6 months

### "My review of Houzz"

September 30, 2024

5.0

It is definitely one of the better softwares ive used.

Pros

There are a lot of great features including scheduling, estimate creation and floor plan creation.

Cons

Im still working through the software so any issues i have are likely because im not well versed enough.

Review Source

SR

Sarah R.  
Garden designer and consultant  
Construction  
Used the software for: 1-2 years

### "Not for niche businesses "

August 19, 2024

3.0

This was a waste of money.I was told at the beginning that I could change my mind within the first few weeks if I learned that it was not the right service for me. So I quickly reached out the Houzz- upon hearing from colleagues in my field- and they wouldn’t refund my money. In order to make up for the lost funds, we will have to complete a job that is outside of our business set: Building a deck/patio rather than culinary raised bed gardens.

Pros

It has a lot of functionality. Would work well for a landscaper/contractor in general business models

Cons

It doesn’t market to my specific niche.

Review Source

Response from Houzz

August 29, 2024

Hi Sarah, please do contact me so we can help make this right for you. Chloe

JCSLM

Jaso Concrete Services LLC M.  
Office Manager  
Accounting  
Used the software for: 1-2 years

### "Great! Awesome! "

August 7, 2024

5.0

It has been good overall. Easy to navigate and love that they have video tutorials.

Pros

The availability for clients to pay without going directly through us.

Cons

When invoicing with percentages. But overall do not have any cons.

Review Source

NS

Nicholas S.  
Director  
Construction  
Used the software for: 1-2 years

### "Contracting and Management"

September 25, 2024

5.0

Average. It's great when apps keep developing new features

Pros

Great for contracting and contract management

Cons

sometimes you waste time on low quality leads

Review Source

PS

Pamela S.  
ceo  
Design  
Used the software for: 1-2 years

### "Good progress!"

August 26, 2024

4.0

great. good movement with suggestions. Receptive to needs and willingness to experiment on ways to make it better.

Pros

leads, ability to one stop for all views of website, rendering 3d floor plans and mood boards

Cons

overkill on data in some areas- slightly hard to navigate at times

Switched from

[Chief Architect Home Designer](https://www.capterra.com/p/152727/Home-Designer/)

large amount of dollars in advertising allowed for it to be a benefit e

Review Source

MP

Michelle P.  
General Contractor  
Construction  
Used the software for: 2+ years

### "Overall great software"

June 29, 2024

4.0

Pros

The estimating feature. We love the options we can adjust to customize our estimates to fit our business's needs.

Cons

That the estimates can't be permanently locked for the clients. The estimate is a live link so if you don't change the settings back before a client re-clicks the link, they can see all your internal prices. Also, the floorplan layout is great but lacking in options for finishes and it would be lovely to have a deck/screen porch feature.

Switched from

[CostEstimator.com](https://www.capterra.com/p/214102/CostEstimator-com/)

We tried CostEstimator and BuilderTrend before. Neither had the estimating features and customization that Houzz Pro had. That is why we signed up.

Review Source

Response from Houzz

July 10, 2024

Thank you for your feedback Michelle! The customization options available on Estimates, include the ability to hide columns from your client. Even after sharing an estimate with a client, you can always go back to Edit mode to check your internal prices without affecting the client view. If you mark certain columns as hidden from the client, they will not be visible to the client. If this didn't address your question sufficiently or you have more feedback please feel free to contact me - Shoshana

EA

Evelyn A.  
Interior Designer  
Design  
Used the software for: 2+ years

### "Love Houzz Pro!"

July 31, 2024

5.0

Love it. Its been amazing. It had made my business run very smoothly

Pros

The 3d scanner. My point of contact \[sensitive content hidden\] is the best

Cons

Sometimes prospects do not reply. I wish my website looked more sophisticated

Review Source

BB

Brandon B.  
COO  
Construction  
Used the software for: 1-2 years

### "Houzz Pro keeps me organized!"

July 3, 2024

4.0

The learning curve on Houzz Pro was pretty simple to get going, however being a deconstruction contractor in which the program was not designed for it has taken a few years to get it adapted for me and I still have a ways to go it seems.

Pros

With Houzz Pro I'm able to manage my customers and projects with efficiency and stay highly organized. Using the takeoffs side of the program I have been able to develop standards in my estimating and templates to speed up the process.

Cons

The customer section is built for working with one client per project. I'm a deconstruction subcontractor that works with big General contractors that have multiple project managers, and estimators that I work with. That part gets complicated for me at times.

Alternatives considered

[Procore Estimating](https://www.capterra.com/p/157661/Esticom/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Houzz Pro

Cost, ease of use, customer support, and constant improvement of the software.

Review Source

Response from Houzz

July 9, 2024

Hi Brandon, thanks for the feedback. I totally hear what you are saying given your client is the GC firm - we are working on this and would love to speak with you directly - please let me know if we can connect, sending my email. Liza

DK

Devin K.  
Co-owner  
Construction  
Used the software for: Less than 6 months

### "New user - great experience so far!"

September 10, 2024

5.0

All of my first and next impressions have been great, looking forward to working with the finance team to ensure a smooth interface to our accountant, and also learning about budgets in order to improve our bottom line. Thanks HOUZZ!!

Pros

We are new users. I am excited to explore the many features. At this point, I think the abundance of training and support is a the biggest plus as we learn!

Cons

Being a new user. I don’t have any negatives or improvement to suggest.

Review Source

AM

Amanda M.  
Principal  
Architecture & Planning  
Used the software for: Less than 6 months

### "Upgraded from Ivy to Houzz Pro"

July 15, 2024

5.0

Overall, we have enjoyed our experience with Houzz Pro and we are looking into going deeper with some of the features.

Pros

We use Houzz Pro to track FFE project selections, such as plumbing fixtures, furniture, etc. I love that I can use their clipper and easily add to specific rooms in my projects and easily create boards and selections for client approvals. The process of selection to invoicing is easy and helps us be more productive.

Cons

We also invoice for projects out of Houzz Pro. I do wish I could pay the transaction fees for bank drafts but have my clients pay the transaction fees for credit cards. I feel that would allow us to get paid by our clients sooner.

Switched from

[Ivy](https://www.capterra.com/p/258086/Ivy/)

We felt that Ivy was getting slow to use and that some features were no longer supported. It was time.

Review Source

Response from Houzz

July 22, 2024

Thank you so much for the feedback Amanda - your request on transaction fees is noted and we are working on that, really appreciate you sharing! The Houzz Product Team

dF

darwin F.  
CEO  
Construction  
Used the software for: Less than 6 months

### "blueprint restorations review "

August 15, 2024

5.0

great personal and great system . love it

Pros

the crm and be able to create my website

Cons

there really isn't much I don't like, so nothing

Alternatives considered

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)

Reason for choosing Houzz Pro

i just felt a better way about going forward going with you guys

Review Source

DB

Dave B.  
Owner and Operator  
Construction  
Used the software for: I used a free trial

### "Houzz of awesome"

August 22, 2024

5.0

The software experience was very positive for me. I found it very useful and I'm likely going to continue using it for my business.

Pros

That it integrated so many different products.

Cons

More materials needed in the 3D modeler.

Review Source

Response from Houzz

August 29, 2024

Thanks for the feedback Dave. We'll be adding a feature so you can request specific products and materials, but don't hesitate to send us your input anytime, sharing my email here.

JC

Jodell C.  
OWNER  
Design  
Used the software for: Less than 6 months

### "FROM IVY TO HOUZZ"

July 16, 2024

3.0

I have had some good experiences with very kind and patient people, and lots of frustrating experiences navigating through the many layers and steps. Finding where some pieces are located is not intuitive, nor is locating where to ask for the right department for help.

Pros

I appreciated that the proposal through invoicing process was virtually the same so that I could keep moving forward with my business. However, since I joined in early June and I am still waiting for my onboarding appointment with my dedicated account rep and I have LOTS of questions.

Cons

There is a lot of feedback requested and very few intuitive places to respond with few "call to action" buttons and no "reply buttons" on emails. I also answered a call while driving and it was not an actual person, but a recording that sounded exactly like a prerecorded voice mail. The recording said that he wanted to learn all about my business and talked way too fast. But there was no way to respond and no way to write anything down since I was driving.

Reason for choosing Houzz Pro

I liked the idea of having one place where my accounting and marketing could be together.

Switched from

[Ivy](https://www.capterra.com/p/258086/Ivy/)

I was told that I would have to switch to Houzz after Ivy was aquired by Houzz.

Review Source

JS

Jerry S.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Great Lead Service"

September 18, 2024

5.0

Very pleasant. I have Houzz website training and my own website development Zoom meets scheduled

Pros

The leads are solid ones and way more than I had received from Yelp or Angies List

Cons

Nothing yet. I have only been with the service a short time

Switched from

[Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)

No solid leads. Never received on project from either service

Review Source

LL

Leon L.  
Owner  
Construction  
Used the software for: Less than 6 months

### "LCS Services"

August 2, 2024

4.0

So fare the overall experience is good, easy to use but takes some getting to learn how utilize all that is offered.

Pros

I like the client portal, and how everything can be done in one place.

Cons

Still unsure how client views the portal.

Alternatives considered

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)

Reason for choosing Houzz Pro

More of what I needed to manage my business and customer relationship.

Review Source

LH

Lindsay H.  
Principal and Creative Director  
Design  
Used the software for: 1-2 years

### "LHD Interiors Review of Houzz"

August 3, 2024

4.0

I am still struggling to learn the software, but I know that once I do, I will be successful with my clientele.

Pros

Their accountability to their members. They are in touch with us all the time with product updates and workshops.

Cons

The learning curve of the app. \[sensitive content hidden\] they offer many workshops, it still takes time to learn the nuances.

Review Source

RL

Ryan L.  
CEO  
Construction  
Used the software for: 1-2 years

### "Game Changer"

June 27, 2024

5.0

We are a small, growing company. Houzz has made it so much easier to manage my projects. It also provides a professional look for my clients. I am very happy with the program and all the constant improvements being made.

Pros

Everything I need is all conveniently located in this one App. From customer acquisition all the way to billing and even renderings.

Cons

Most of the problems I've found have been resolved. There was a point in time where the estimates were frustrating because of the constant saving. But I have not noticed that issue anymore.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Houzz Pro

Features, value, website creation, customer service.

Switched from

[mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/)

Houzz has more and better features and recognizable brand.

Review Source

Response from Houzz

July 9, 2024

Thanks Ryan, great to hear you are noticing the constant improvements we are making!

NR

Nicholas R.  
Owner  
Construction  
Used the software for: Less than 6 months

### "All in One Construction Management Software"

July 25, 2024

5.0

Pros

Houzz Pro was the only construction management software I could find that allowed you to control every aspect of a home remodel from one platform. I was drawn to that level of functionality. The ability to scan a room with my Ipad, get accurate measurements and a floorplan in a matter of minutes, and use that floorplan to create an estimate via takeoffs is a game changer.

Cons

The only thing there was not to like about Houzz Pro was the cost, but all the features make it worth it for anyone serious in the construction business.

Reason for choosing Houzz Pro

It had every feature I wanted in one application.

Review Source

RS

Rita S.  
Interior Designer - Project Manager  
Design  
Used the software for: 2+ years

### "Houzz Pro pros & cons"

June 24, 2024

3.0

Overall, Houzz Pro is valued for its ability to streamline business operations, enhance client communication & facilitate marketing efforts within the home design & remodeling industry. I like Houzz with all its tools & customer support. There's still a way to pave but they're getting there!

Pros

First & foremost, I liked the fact that Houzz Pro combines design & project management tools in the same platform! It is good for its comprehensive set of instruments designed specifically for home design & remodeling professionals like myself. It offered me strong project management tools that helped me organize & track all aspects of my projects, from initial client contact to final invoicing.

Cons

As an Interior Designer using Houzz Pro, I found the cost of the platform, the learning curve for my new interns & the delays in responses (difficulty in getting timely assistance) are real drawbacks of Houzz Pro. Design tools have glitches all the time. It frustrated me in the beginning especially with client's appointments for presentations. I made it a habit to contact my Account Manager in order for him to raise the issue to the technical team. That usually took time to fix, nonetheless they're rallying to get better at it.

Review Source

JE

Jennifer E.  
Owner  
Design  
Used the software for: 2+ years

### "Houzz review "

July 28, 2024

5.0

Good, contact with customer service can take a while

Pros

Accessibility for invoicing Accessibility to client payment

Cons

Mobile isn't as flexible for invoicing and access

Review Source

Response from Houzz

August 5, 2024

Thanks for the feedback Jennifer! I'd love to hear the details of what you're looking for on mobile, please don't hesitate to reach out. Would also like to hear about your support experience, we have instant chat plus phone and email support so please let me know where you found a wait so we can address. Liza

BM

Basma M.  
Designer  
Design  
Used the software for: 1-2 years

### "Houzz Pro Review"

July 18, 2024

4.0

There is a bit of a learning curve but it has the basic functionality needed for a small firm.

Pros

The ability to create multiple projects and being able to sync with QB

Cons

I dont like the transition between the old project management flow and the more recent changes.

Review Source

VR

Verified Reviewer  
Architecte d'intérieur  
Architecture & Planning  
Used the software for: 1-2 years

### "Décevant, cher, à fuir !"

June 25, 2024

1.0

Les logiciels sont basiques...Mon conseil, formez-vous sur des valeurs sûres tels que : Sketchup/ Autocad/ Canvas/ Photoshop/ In design). Réalisez des gabarits et utilisez simplement des logiciels comme Excell et Word pour vos shopping listes ; ce sera beaucoup plus efficace, facile et gratuit.

Pros

Aucun, je me suis abonnée pour avoir de la visibilité que je n'ai pas eu et j'ai testé les logiciels qui étaient inclus dans mon abonnement : je les ai trouvé basiques et peu pratiques en comparaison avec ceux que j'utilise dans mon activité, sauf le clipper quand il marche. (bcp de bugs)

Cons

Tous. J'ai souhaité adhérer à Houzz car c'est un annuaire bien référencé sur Google. Pour débuter mon activité, je me suis laissée convaincre par les belles promesses du commercial. Résultat au bout d'une année je n'ai décroché qu'1 seul petit projet à 245€ (et d'ailleurs à la fin de mon abonnement). Je suis persuadée que la plupart des projets que j'ai reçus sont des faux, disons à 80% (spams ou impossible de contacter les demandeurs que ce soit par téléphone, mail et sms). Les autres sont des projets irréalisables soit pas du tout dans mon secteur, soit fantaisistes avec des délais impossibles et/ou des budgets ridicules. Bref je veux bien croire que cela arrive de temps en temps mais pas systématiquement 2 x fois par mois sur tous les projets. Je vous laisse juge.

Switched from

[SketchUp](https://www.capterra.com/p/211798/SketchUp/)[Adobe InDesign](https://www.capterra.com/p/233314/Adobe-InDesign/)[AutoCAD](https://www.capterra.com/p/265024/AutoCAD/)[Canva](https://www.capterra.com/p/168956/Canva/)[Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)

J'ai testé les logiciels de Houzz car cela été inclus dans mon abonnement....C'est très basique en comparaison avec les logiciels professionnels avec lesquels tous les architectes d'intérieurs travaillent Sketchup/ Autocad/ Canvas/ Photoshop/ Indesign

Review Source

Response from Houzz

July 22, 2024

Bonjour, Merci pour votre retour détaillé et honnête sur votre expérience avec Houzz Pro. Nous sommes désolés d'apprendre que notre service n'a pas répondu à vos attentes. Votre avis est très précieux pour nous et nous aide à identifier les domaines dans lesquels nous devons nous améliorer. Votre feedback sur les projets reçus est également important. Nous avons mis en place des mesures pour vérifier l'authenticité des leads et nous continuerons à affiner ce processus pour nous assurer que les professionnels reçoivent des demandes valides et pertinentes. Si vous avez d'autres suggestions ou des questions, n'hésitez pas à nous contacter directement à int-community-support@houzz.com Cordialement, L'équipe Houzz Pro

TA

Thomas A.  
Certified Electrical Contractor  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "New user to the program"

June 27, 2024

5.0

Pros

I like that the software has a digital take offs spot for when using a print when bidding a job.

Cons

I'm brand new too it so haven't really had a chance to use and figure out what I may least like about it.

Review Source

JC

Justin C.  
Painter  
Construction  
Used the software for: I used a free trial

### "Houzz pro review"

August 20, 2024

4.0

My experience was good. They made it easy for me to set up.

Pros

It puts ur business in front of people that u normaly couldnt reach.

Cons

The prices are a little high for them to advertise your business.

Review Source

DL

Daniela L.  
Founder  
Architecture & Planning  
Used the software for: 6-12 months

### "A great tool to start your business "

July 4, 2024

3.0

My overall experience has been great besides the fact that I don’t have the flow of client that will give me the option to be paying monthly and that’s something that it’s scares me a lot but at the same time I feel safe and really fortunate that half customer service person just for me and it really helps a lot in the business. I also like the opportunity to have tools like the online payments the 3-D floorplans and the scan on the rooms that it’s easy to use and gives your client more credibility on your business

Pros

I think what I like the most is the customer service and support . It make me feel safe that even if o don’t l ow how to use something I have someone behind and very personal

Cons

I feel it’s expensive for someone who doesn’t have the flow of clients and you get feel unsecured on how to keep paying Because You Are Under Contract That You Can Not end

Review Source

Response from Houzz

July 9, 2024

Hi Daniela, thanks for your feedback and for investing in the long-term profitability of your business. Our team is happy to help support you and ensure you are successful. Feel free to reach out anytime.

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