---
title: "RentRedi Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is RentRedi the right Real Estate Property Management solution for you? Explore 180 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/199707/RentRedi/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

RentRedi

4.5 (187)

[View alternatives](https://www.capterra.com/p/199707/RentRedi/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of RentRedi

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

RD

Renel D

Property owner-ManagerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“The platform provides nearly everything I need as a landlord in a single place, from tenant screening and rent collection to maintenance requests, lease management, and communication.“

June 12, 2026

CC

Chuck C

property ownerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“Basic functions such as collecting rent, setting up tenants, reviewing payments, exporting reports, and viewing rental information require far more effort than they should.“

July 27, 2026

SK

Sarandis K

Managing MemberReal Estate, 2 - 10 employeesUsed the software for: 1-2 years.

“now managing over 80 rentals I give the application 5 stars; I initially started using the product to streamline rent collections, if you take the time to dig in it's so much more.“

May 24, 2026

Bennett M

SupervisorReal Estate, Self-employedUsed the software for: 1-2 years.

“However, I recently experienced a serious issue where $3,200 in rent payments was stolen after someone gained unauthorized access to my account and redirected the funds. While I understand that RentRedi uses Stripe as a third-party processor, the fact that this could happen without any alert other than an email that says “you changed my rentredi despot account.”“

July 7, 2026

EM

Eileen M

Founder and CEOReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“I love that I have one place to track all my accounting and expenses. And their customer support and communication is top notch -- you're going to chat with an actual human when you have a question, not a bot.“

July 17, 2026

SM

Shkera M

OwnerReal Estate, Self-employedUsed the software for: Less than 6 months.

“I currently work in an environment that is secure and I cannot have a mobile device present, thus, I cannot get the code required to log in on my desktop.“

July 23, 2026

Bradley H

Managing BrokerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“RentRedi allows simple access for Rent collection, communication platform, marketing for vacancy.“

July 11, 2026

Cole S

OwnerReal Estate, Self-employedUsed the software for: More than 2 years.

“I have had issues with leasing end dates showing on a tenants card but know showing on my dashboard, minor bugs that support was able to resolve in a few minutes.“

September 19, 2026

## Showing most helpful reviews

Showing 1-25 of 187 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eric O.

### "Helpful Tenant Dashboard, but Setup and ACH Fee Controls Need Work"

November 5, 2026

4.0

I use RentRedi for rent payments.

Pros

I like RentRedi’s dashboard view of all my tenants. I also like setting up other users, and tenants seem to like it.

Cons

I don't like that the ACH fee toggle applies to everyone. I should be able to turn it on or off by tenant, not all at once, and I'd use RentRedi more right now if I could. The initial setup wasn't great, but I got through it.

Review Source

Chloe C.  
Landlord  
Used the software for: 1-3 years

### "RentRedi Makes Property Management and Tenant Communication Effortless"

November 5, 2026

5.0

RentRedi helped me by providing a secure platform to accept rent payments and track my money. It also allowed me an easy way to send leases out and ensure they were signed.

Pros

I love how RentRedi presents my property formally. It allows the tenant access to everything in one place, makes it easy for communication and notices to be given.

Cons

I dislike how long it takes to get my money. Even after signing up for the faster transfer it tends to take days.

Review Source

Adam B.

### "Easy Tenant Onboarding, Payments, and Service Requests"

November 4, 2026

5.0

RentRedi gives me payment notifications and makes it easy for tenants to notify me about service issues. It’s easy to access and onboard new tenants, and the interface is extremely user friendly. It also saved us the cost of a management company.

Pros

I find RentRedi great for payment notifications, and it gives tenants an easy way to let me know about service issues. I like how easy it is to access and onboard new tenants, and the interface is extremely user-friendly. It also saved us the cost of using a management company, and the initial setup was fairly easy.

Cons

N/A

Review Source

R

Reviewer  
Owner Property Manager  
Used the software for: 1-3 years

### "Good value and real solutions "

November 6, 2026

5.0

Its been a very good experience. My overall experience has been very good. Because I have dealt with the big companies and the small ones. And for a small company, it's done a lot for me

Pros

Easy to manage my rents and manage my property by myself. It also has a lot of good features for at the end of the year. When I do my taxes, which are very helpful

Cons

Its still needs to woek on sparat I mg some transactions but for now with me being smaller its fine.

Review Source

R

Reviewer  
Executive Assistant  
Used the software for: 1-3 years

### "Great app! Would highly recommend"

November 5, 2026

5.0

Excellent. They have quick responses and follow up. The system is easy to use for myself as well as our tenants

Pros

I like the ease of the system and how user friendly it is for our tenants. I also like the quick communication if there is a question that arrises.

Cons

So far, I have no cons for this app. I would highly recommend this app to anyone looking for rental management.

Review Source

Michele L.  
Ownber  
Used the software for: 1-3 years

### "Was worth the switch!"

November 4, 2026

5.0

All in all it's been a good decision to make the change; especially being that the pricing is more appropriate to my level and amount of smaller homes.

Pros

This company seems to be growing with the needs of the people and that is wonderful. I like how they focus on making things easier to navigate and simpler with time.

Cons

I did have a little struggle as I came from a different management software but their customer service is always available to help so I was able to make the change without to much hassle.

Review Source

Skyler S.  
Manager and owner  
Used the software for: 3-5 years

### "Pros and cons"

November 4, 2026

5.0

Pros

Ease of use. It is very easy for both the landlord and the tenant to use the app on either person's end.

Cons

Lag time for money transfer. There seems to be inconsistencies month to month about how many business days it takes for deposits.

Review Source

R

Reviewer  
Admin  
Used the software for: Less than 1 year

### "RentRedi Simplifies My Property Management Experience"

October 21, 2026

4.0

Pros

I enjoy that RentRedi gives tenants the option to pay through a secure online site and makes it easy for me to track these payments. The platform also creates easy-to-use property management reports that I can export and share.

Cons

The initial setup process was not as convenient as I would have liked, especially since I manage multiple buildings and tenants. I also feel that some features currently offered as paid add-ons could be included in the standard plan to make the software more user-friendly and provide greater value.

Review Source

R

Reviewer  
Owner and Landlord  
Used the software for: 3-5 years

### "Great product, great value!"

October 13, 2026

5.0

Great so far! We've been using it for at least 3 years. Very easy for the tenants too. There have been minimal complaints.

Pros

The dashboard in classic mode is very user friendly! Everything I need to see is available as soon as I log in.

Cons

That I still need to pay for REIhub to get my credit card transactions. I wish it was all in one portal.

Review Source

R

Reviewer  
Owner  
Used the software for: 1-3 years

### "Fantastic property software "

October 13, 2026

5.0

The overall experience has saved my lots of time with tracking not only the payments, but the maintenance as well.

Pros

I like the comprehensiveness of the software most. It handles a lot of areas in managing my rentals.

Cons

What I like least about the software is the learning curve on some of the details, like changing tenants, when I make a mistake in listing them.

Review Source

Jackie S.

Landlord

Used the software for: 1-3 years

4.0

November 5, 2026

AI summary based on a full review

RentRedi allows for straightforward creation of rental charges and offers multiple payment options, which is beneficial for landlords. Some users may experience difficulties with the management of lease transitions and tenant turnover due to clunky features.

Log in to unlock the full review, detailed ratings, and pros & cons

Jake S.

VP of Engineering

5.0

November 5, 2026

AI summary based on a full review

RentRedi provides practical benefits such as easy tenant management and rapid payment processing, which are highly valued by users. While the platform is user-friendly, it also receives positive feedback from tenants.

Log in to unlock the full review, detailed ratings, and pros & cons

Adam S.

Managing Member

Used the software for: 1-3 years

4.0

November 5, 2026

AI summary based on a full review

This software provides a practical solution for rent collection and advertising, keeping everything organized in one place. Some users feel that the performance of paid marketing channels has declined over the past year.

Log in to unlock the full review, detailed ratings, and pros & cons

Lenny L.

Business Professional/Realtor

Used the software for: 1-3 years

5.0

November 4, 2026

AI summary based on a full review

This service offers excellent support and timely execution of tasks, making property management easier for users. There are no apparent drawbacks, as the reviewer could not identify any issues.

Log in to unlock the full review, detailed ratings, and pros & cons

Gena L.  
Managing Member  
Used the software for: 3-5 years

### "Passive Income Management Tool"

September 21, 2026

5.0

The tool is makes the business of owning properties “passive income” as without the end to end proceeds of leading up, screening, collecting rent and maintenance being within one centralized tool I would definitely be chasing my tail and this would not be passive income.

Pros

I enjoy the user friendliness of the tool as you don’t need much of any training to set up your first property and begin managing your portfolio.

Cons

I really don’t have anything to recommend for improvement and don’t want to just make up something to fill a space.

Review Source

R

Reviewer  
property owner  
Used the software for: 3-5 years

### "Over-Engineered and Difficult to Use"

July 30, 2026

1.0

Overall, my experience with the software has been disappointing. While it offers a wide range of features, it falls short in the areas that matter most for day-to-day property management: simplicity, efficiency, and ease of use. Tasks that should take only a few minutes become unnecessarily time-consuming because of a confusing workflow and an overly complex interface. Combined with slower-than-expected rent deposit processing, the software has not met my expectations. I believe the product would be significantly improved by focusing on a streamlined user experience that allows property managers to complete their core tasks quickly and efficiently.

Pros

maybe the cost, but there a lot more to not be exited about. Phone support is pretty good in today world.

Cons

For someone who has used this for year, thing went down hill quickly when the were purchased. This interface is far too complicated for what should be a straightforward task. Basic functions such as collecting rent, setting up tenants, reviewing payments, exporting reports, and viewing rental information require far more effort than they should. Something that should take no more than three minutes per month instead takes 20–30 minutes. The workflow is confusing, and the screens are not organized in a way that feels intuitive. A simple usability test with someone who has never used the system would quickly reveal these issues. It appears the software was designed to showcase a sophisticated interface rather than to make everyday property management efficient. The result is a system that is unnecessarily complex and difficult to navigate. Most property managers have just a few primary goals: \* Collect rent. \* Verify who has and has not paid. \* Manage tenant information. \* Generate year-end reports showing rental income and other key financial information. These core tasks should be fast, simple, and intuitive to perform. Instead, the interface buries them beneath layers of unnecessary complexity. In my opinion, the software has been over-engineered for the tasks it is intended to perform. A clean, streamlined interface with just a few well-designed screens would make the software significantly more efficient, easier to learn, and far more enjoyable to use. One additional concern is the time it takes for rent deposits to reach my account. The delay is much longer than I would expect. Most payment systems today process deposits much faster. I suspect many customers are moving to Zelle because of its faster payment processing. Even Innago provides faster deposits.

Review Source

R

Reviewer  
Managing Broker  
Used the software for: 3-5 years

### "I have had a great experience with RentRedi."

July 13, 2026

5.0

Over all RentRedi is my preferred property management software. I have had a great experience with RentRedi.

Pros

This is the best Property Management platform our organization has used. RentRedi allows simple access for Rent collection, communication platform, marketing for vacancy.

Cons

It does take about 5 to 6 days for Rent Redi to collect funds and then deposit those funds into my account. I wish this was a shorter time frame.

Review Source

R

Reviewer  
Owner  
Used the software for: Less than 1 year

### "New RentRedi user"

August 27, 2026

4.0

Overall, it has been great. There have been a couple un-known charges. Like if one of the tenants pays with a credit or debit card, RentRedi gets the transaction fees to process it, but it comes out of the total rent. The we get shorted.

Pros

The price for the subscription seemed very reasonable, and there are a lot of tools to use as a landlord.

Cons

There’s a lot of options in the menu. It is a little overwhelming, and it can be confusing at times. Like, very similar categories.

Review Source

Abby W.  
COO  
Used the software for: 3-5 years

### "Easy Rent & Parking Fee Collection"

October 8, 2026

5.0

Overall, RentRedi has made managing rent collection much easier. It is reliable, user-friendly, and saves us time by allowing residents to make payments online without needing to meet in person.

Pros

Easy and reliable rent collection. We can add extra charges like parking, and residents can pay without us needing to meet in person or have them go to the bank. It is also very easy to add another property location.

Cons

The only challenge has been getting some residents to download the app, but that is more about individual preferences than an issue with RentRedi.

Review Source

R

Reviewer  
Owner  
Used the software for: Less than 1 year

### "Simply and easy"

September 7, 2026

5.0

Simply set up, good customer support when needed and intuitive user interface make using it simple and I especially like have all my landlord tools is one system.

Pros

Easy of use and on boarding we’re great. I scheduled 1 call for on boarding and a walk through of the software features and functions. It was about a 30 minute call and it helped me get up and running quickly.

Cons

I have very few negative things to say about RentRedi. My one very minor issue is when using the mobile app it does not always automatically log me into the landlord interface. Sometimes I have to click a few extra buttons to get into where I want to be which is very minor.

Review Source

R

Reviewer  
Admin  
Used the software for: 3-5 years

### "Customer Service"

September 28, 2026

5.0

Great, we have been using this for 4 years now. Only complaint was when they hired someone to do maintenance request.

Pros

Customer Service, I feel everyone seems to help as much as possible, Maintenance request needs some improvement.

Cons

Website could be improved it seems that stuff could be streamlined better, some areas need improved.

Review Source

R

Reviewer  
REALTOR and Investor  
Used the software for: Less than 1 year

### "Realtor/Investor"

October 8, 2026

5.0

Great experience makes it easy to manage existing properties screen, clients, and collect rents with ease

Pros

Easy to post rentals on different platforms. also, they make it really easy to screen new tenants and collect monthly rents

Cons

I can’t say anything bad everything is user-friendly. And whenever I have a question I email them and they get back to me quickly.

Review Source

Jayne G.  
Property Manager  
Used the software for: Less than 1 year

### "Make Management Simple"

March 19, 2026

5.0

Overall, it's been great so far! I appreciate that I can list my unit, onboard tenants, collect payments, and monitor leases from one website.

Pros

It's been easy to onboard tenants, collect deposits, rent, and more, all from one easy-to-access platform. I love that I can use the app on the go, and it's simple and intuitive to use. It has made management of multiple units and juggling maintenance requests a breeze.

Cons

It's load time for the app can be frustrating. It takes a few minutes to register that I am logged in and not show the demo data.

Review Source

R

Reviewer  
Manager  
Used the software for: 1-3 years

### "Solid landlord app"

February 23, 2026

5.0

Pros

Pretty user friendly. A 1 stop / app from application, lease deployment & capture to collection of rent.

Cons

Lack of ability to log daily client interactions. It would be great if tenants messages via the app vs having to provide cell phone for texting.

Review Source

R

Reviewer  
Owner  
Used the software for: Less than 1 year

### "RentRedi is Great"

March 5, 2026

5.0

Been super simple to navigate and have had great customer service. I have loved the easy access for tenants to pay and to be able to set up autopayment as well as give me access to seeing if they ever turn autopay off.

Pros

Easy to use and manage multiple properties at once. I appreciated the excellent customer service and interaction.

Cons

The system was overwhelming at first due to all the different things it can do. Once someone helped me walk it through it made much more sense.

Review Source

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