--- title: "Page 2 | RentRedi Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is RentRedi the right Rental solution for you? Explore 180 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/199707/RentRedi/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- RentRedi 4.5 (197) [View alternatives](https://www.capterra.com/p/199707/RentRedi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Page 2 - Reviews of RentRedi ## Showing most helpful reviews Showing 26-50 of 197 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Owner Used the software for: 1-3 years ### "Fantastic property software " October 13, 2026 5.0 The overall experience has saved my lots of time with tracking not only the payments, but the maintenance as well. Pros I like the comprehensiveness of the software most. It handles a lot of areas in managing my rentals. Cons What I like least about the software is the learning curve on some of the details, like changing tenants, when I make a mistake in listing them. Review Source Abby W. COO Used the software for: 3-5 years ### "Easy Rent & Parking Fee Collection" October 8, 2026 5.0 Overall, RentRedi has made managing rent collection much easier. It is reliable, user-friendly, and saves us time by allowing residents to make payments online without needing to meet in person. Pros Easy and reliable rent collection. We can add extra charges like parking, and residents can pay without us needing to meet in person or have them go to the bank. It is also very easy to add another property location. Cons The only challenge has been getting some residents to download the app, but that is more about individual preferences than an issue with RentRedi. Review Source Owner Used the software for: Less than 1 year ### "Simply and easy" September 7, 2026 5.0 Simply set up, good customer support when needed and intuitive user interface make using it simple and I especially like have all my landlord tools is one system. Pros Easy of use and on boarding we’re great. I scheduled 1 call for on boarding and a walk through of the software features and functions. It was about a 30 minute call and it helped me get up and running quickly. Cons I have very few negative things to say about RentRedi. My one very minor issue is when using the mobile app it does not always automatically log me into the landlord interface. Sometimes I have to click a few extra buttons to get into where I want to be which is very minor. Review Source Response from RentRedi September 10, 2026 Michael, thank you for this review! We're glad the onboarding call and walkthrough helped you get up and running quickly, and that having all your landlord tools in one place has made things simple to manage. We also appreciate you flagging the mobile app sign-in hiccup, that extra step isn't something we want you running into. If you share your device and app version with our 24/7 live chat team, they can take a closer look and get it in front of our product team directly. Thank you for using RentRedi! Admin Used the software for: 3-5 years ### "Customer Service" September 28, 2026 5.0 Great, we have been using this for 4 years now. Only complaint was when they hired someone to do maintenance request. Pros Customer Service, I feel everyone seems to help as much as possible, Maintenance request needs some improvement. Cons Website could be improved it seems that stuff could be streamlined better, some areas need improved. Review Source REALTOR and Investor Used the software for: Less than 1 year ### "Realtor/Investor" October 8, 2026 5.0 Great experience makes it easy to manage existing properties screen, clients, and collect rents with ease Pros Easy to post rentals on different platforms. also, they make it really easy to screen new tenants and collect monthly rents Cons I can’t say anything bad everything is user-friendly. And whenever I have a question I email them and they get back to me quickly. Review Source Jayne G. Property Manager Used the software for: Less than 1 year ### "Make Management Simple" March 19, 2026 5.0 Overall, it's been great so far! I appreciate that I can list my unit, onboard tenants, collect payments, and monitor leases from one website. Pros It's been easy to onboard tenants, collect deposits, rent, and more, all from one easy-to-access platform. I love that I can use the app on the go, and it's simple and intuitive to use. It has made management of multiple units and juggling maintenance requests a breeze. Cons It's load time for the app can be frustrating. It takes a few minutes to register that I am logged in and not show the demo data. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing RentRedi I chose RentRedi because of the partnership with BiggerPockets. Review Source Response from RentRedi March 19, 2026 Hi Jayne, thank you so much for the 10/10 rating! We’re happy to hear that RentRedi is making it easier for you to manage your units and maintenance requests on the go. We also appreciate your feedback regarding the app's load time and the demo data issue. Our team is constantly working on performance optimizations, and we’d love to look into this specific lag for you. Please feel free to reach out to our 24/7 live chat support team so we can ensure your login experience is as seamless as your rent collection! Manager Used the software for: 1-3 years ### "Solid landlord app" February 23, 2026 5.0 Pros Pretty user friendly. A 1 stop / app from application, lease deployment & capture to collection of rent. Cons Lack of ability to log daily client interactions. It would be great if tenants messages via the app vs having to provide cell phone for texting. Alternatives considered [Tenant Hub](https://www.capterra.com/p/10027729/Tenant-Hub/) Reasons for choosing RentRedi Highly recommended from another landlord. Easy of use & reasonably priced Review Source Response from RentRedi February 23, 2026 Hi Gabriel, Thank you so much for the 10/10 rating and for choosing RentRedi! We’re thrilled to hear that you’re finding the platform to be a "one-stop-shop" for your leasing and rent collection needs. We also wanted to share some good news regarding your feedback on communication: RentRedi actually has in-app tenant messaging included! You can send and receive messages directly through the app, which helps keep your professional and personal communications separate without needing to give out your cell phone number. You can find this in your dashboard under the "Messages" tab. If you need any help getting that set up, our support team would be happy to walk you through it! Owner Used the software for: Less than 1 year ### "RentRedi is Great" March 5, 2026 5.0 Been super simple to navigate and have had great customer service. I have loved the easy access for tenants to pay and to be able to set up autopayment as well as give me access to seeing if they ever turn autopay off. Pros Easy to use and manage multiple properties at once. I appreciated the excellent customer service and interaction. Cons The system was overwhelming at first due to all the different things it can do. Once someone helped me walk it through it made much more sense. Switched from [Avail](https://www.capterra.com/p/181119/Avail/) Easier to manage and customize needs as well as has an app for tenants. Review Source Response from RentRedi March 5, 2026 Hi Stephen, thank you so much for the 5-star review! We’re grateful to hear that RentRedi is helping you manage multiple properties more easily and that your tenants are enjoying the autopay features. We appreciate your honest feedback regarding the initial setup. We know our platform has a lot of moving parts, and we’re so glad our team was able to help you navigate them! Please know that we are always here to help support our landlords, and we always welcome feedback as it helps us keep improving the experience for you and your tenants. If you have any feedback, you can message our 24/7 live chat support and we add it to our product ideas roadmap! Thanks for being part of the RentRedi community! Owner Used the software for: 3-5 years ### "Perfect All-in-one Property Management Platform" May 22, 2026 5.0 Very pleased and happy with services provided overall. Thus is a comprehensive platform that makes self managing all of my propwrties an easy and organized task. Pros The best part if RentRedi is having a comprehensive database to house all things related to our rental properties. It literally handles everything from rent rolls to track payments/ offer tenants an easy way to pay rent, communicate rent and/or properrty maintenence notifications, & offers application/tenant screening options/advertisement for new listings.It is an easy app for both tenants and landlords to understand. It's a one stop shop for property management at a reasonable price for all of the features it oiffers compared to similar property management apps. We have been with them since 2019 and the customer support has been very responsive and helpful with any issue incurred along the way. Cons There isn't a major con related to this platform that I would make note of, as we have been very pleased. The only negative might be the processing time of payments. I have had a few tenants incur an ACH return/ insufficient funds due to payment being made in the platform and the money not being withdrawn quickly enough. Also there is about a 3-4 day processing time wondow before payments hit the bank account as a deposit. Review Source Response from RentRedi May 29, 2026 Hi Kristy, Thank you for taking the time to share your experience! We are so glad RentRedi has been a helpful, one-stop shop for your properties since 2019, and that our support team has been there for you. We appreciate your feedback regarding payment processing timelines. To maximize cash flow, we offer industry-leading 2-3 day standard funding. However, because funds pass through banking networks, any additional delays or unexpected withdrawal windows for tenants are typically due to individual bank processing rules. We want to ensure your operations run smoothly, so we will share your notes directly with our product team to keep improving. Thank you for being a part of the RentRedi community! Lauren S. Owner and Manager Used the software for: 1-3 years ### "Loving it - Great app for landlords." June 16, 2026 4.0 Great site. Easy to use. Great value for price. Has made growing my portfolio much more manageable with its built in systems. Pros The best thing about RentRedi is there support team. I have contacted them many times and they are always available on text/phone or email and get back to me very quickly. It has made any issues with the site a nonissue. They are constantly working to improve the site for the benefit of up small landlords. Love it. Especially love being able to have tenants sign docs and upload video/photos with maintenance requests. Some of my units are long distance and I can still be effective at managing through this site! Cons Small things that I have brought up with the team that has or will be addressed - technical glitches. Once my tenants maitenance request didn't end up in my inbox. Also would love a way to track bulk or partial payments. Review Source Response from RentRedi June 18, 2026 Thank you for your 5-star rating, Lauren! We’re really glad our support team has been there when you needed help and that reaching someone quickly has made resolving issues a breeze. Our 24/7 live chat support is always available to help troubleshoot any technical glitches in real-time! It’s also great to hear that features like document signing and photo/video-based maintenance requests are helping you manage both local and long-distance properties more effectively! We really appreciate you sharing your ideas on better maintenance tracking and payment visibility. We document all feature suggestions for future product development, and your feedback is incredibly valuable as we continue refining RentRedi for landlords and tenants. Thank you for using RentRedi! Property Manager Used the software for: 1-3 years ### "Great Platform Overall! Highly Recommend! " July 10, 2026 5.0 I’ve had an overall positive experience using RentRedi for managing my rental properties. The platform makes it easy to collect rent, manage leases, and keep everything organized in one place. It’s user-friendly and has streamlined many of my day-to-day property management tasks. That said, I recommend reviewing your lease renewal and payment settings carefully. I experienced an issue where an automatically renewed lease did not enforce the late fee as expected, which resulted in confusion for both my tenant and property owners. While we were able to resolve the situation, it highlighted the importance of double-checking account settings and verifying they match your lease terms. Overall, RentRedi has been a valuable tool for my business, and I appreciate the convenience it provides. I would just love to see continued improvements in system reliability and clearer controls around lease renewals and payment enforcement. Pros 1\. Easy to manage rent collection and tenant payments. 2. Convenient for sending lease documents and tracking signed agreements. 3. Helpful for keeping property management tasks organized in one place. 4. User-friendly interface for day-to-day management. 5. Good value for independent landlords and small property managers. Cons 1\. Changes to lease terms or renewal settings can be confusing. 2. Automatic renewal/grace period settings may not always reflect the intended lease terms if not reviewed carefully. 3. It can take extra time to verify whether an issue is a system setting or an actual platform bug. Review Source Response from RentRedi July 13, 2026 Hi Taylor, thank you for the detailed review and the 10/10 rating. We're glad RentRedi has helped keep rent collection, lease tracking, and day-to-day management organized in one place for your properties. We also appreciate you flagging the confusion around lease renewal and late fee settings. Automatic late fees are meant to carry over correctly on renewal, so if a fee didn't apply as expected, that's worth a closer look at how the renewal was configured on that specific lease. Since you've already worked through it once, our 24/7 live chat team (online or mobile) can walk through your renewal and grace period settings with you now, so future auto-renewals enforce late fees the way you intend. Thank you again for the thorough feedback. It's exactly what helps us improve. Landlord - Property Manager Used the software for: 1-3 years ### "MyRentRedi" May 15, 2026 5.0 Overall I have had a good experience. I have a new tenant and I work a full time job. I was able to send an application, a lease and provide the ability for the applicant to pay her security deposit all while not missing anytime from work. Pros I like all of the service options it offers. Allowing a lease to be uploaded, addendums, cover sheets, security deposits, renters insurance and rental payments. Cons I had a difficult time understanding Hiw to upload the lease when I first start using RentRedi. I would like for it to be more user friendly. Review Source Response from RentRedi May 19, 2026 Hi Alisa, Thank you so much for taking the time to share your feedback! It’s great to hear that the platform is helping you manage everything from applications and leases to security deposits without pulling you away from your full-time job. We know how tough it is to balance property management with a day job, so hearing that it's saving you time means a lot. We also really appreciate your honesty about the initial learning curve with uploading leases. We want the system to be as smooth and intuitive as possible, so if you ever have feedback regarding your experience, please feel free to let our 24/7 chat support team know. We document everything for product improvements and feature releases! If you ever run into any other questions or just need a hand with something down the road, please feel free to reach out. We're always happy to help! Owner Used the software for: 1-3 years ### "Good Value for Money Spent" June 21, 2026 5.0 Rent Redi has helped me keep each property organized and provided me the resources to screen potential tenants. I recommend it for someone who is looking to get into the rental business by providing you economical way to conduct your business. Pros Tenants being able to set up auto pay feature either through their bank account or credit card. I also like the screening feature. Cons I wish there were more features for commercial properties. It was somewhat difficult for me to set up a property that had two separate units. Review Source Response from RentRedi June 22, 2026 Hi Sheila, We are so glad to hear that our tenant screening and auto-pay features are making it easier to run your rental business! We appreciate your feedback regarding commercial properties and multi-unit setups. For properties with multiple units, we actually support unlimited units at no extra cost, and you can create custom charges for each individual tenant to keep things organized. You can also add your maintenance vendors to the platform for free to streamline communication. If you would like help setting up your rentals, please reach out to us via our 24/7 live chat support. It is the fastest way to get connected with a real team member who can walk you through it in real time. We look forward to growing alongside your business! Landlord Used the software for: 1-3 years ### "Less stressed landlord" April 6, 2026 5.0 I have had a great experience with the platform. It has saved us money vs having to hire a property management company. Pros Rent Redi was really easy to set up. I could set it up w/o help. When I had a question about renewing the setting for the next year customer support helped by walking me through step-by-step. The app was always secure, we did nkt deal with any bugs or technical issues. The app was also renter friendly. Cons At first I thought the app had a slow processing turn-around, but compared to others that can take up to a week, I can handle a couple of days. Review Source Response from RentRedi April 6, 2026 Hi Amber, Thank you so much for sharing your experience! We're glad to hear that RentRedi has helped make your life as a landlord less stressed and that our support team was able to guide you through your renewal process so smoothly. It’s great to know that the platform is saving you the high costs while keeping things easy for your renters, too. We’re always working to keep processing times as snappy as possible while ensuring everything stays secure! Since you’ve had such a positive experience, we’d love for you to join our Referral Program. If you share RentRedi with other landlords, you’ll earn rewards for every person who signs up, and they’ll get a discount on their subscription too. It’s a win-win! Thanks for being part of our community! Owner Used the software for: 1-3 years ### "Landlords Best Friend! " March 2, 2026 5.0 Love it! We’ve been using it for two years now and absolutely love it. It keeps us organized on all properties. Pros How easy it makes communicating with renters. Everyone is on the same page with items that are open. Cons Helps renters pay on time! It sends notifications to renters days before items are due and helps you collect! Review Source Response from RentRedi March 2, 2026 Hi Gulsah, thank you so much for the 'Landlord's Best Friend' shoutout! We love hearing that we’ve helped you stay organized across all your properties for the last two years. It sounds like our automated rent notifications are doing exactly what they were designed to do—keeping everyone on the same page and ensuring you get paid on time. We noticed you listed these helpful features under the 'Cons' section; if that was a mistake or if you meant to give us a higher rating to match your 'absolutely love it' comment, please feel free to update the review! We are committed to keeping that communication seamless as you continue to grow your portfolio. If there is anything we can do for you, please let us know at support@rentredi.com! Owner Used the software for: 1-3 years ### "A simple yet powerful managing software" June 23, 2026 5.0 Simple onboarding and simple to navigate. My tenants have found value in it as well. Love that I can pull records at any time and navigate each tenant's needs Pros RentRedi has been a gerat platform for us to manage and track our tenants. Its simple and easy to navigate. It is a gerat value for the money. Cons I don't think I have any complaints, really. The program does what it is intended to do and keeps me on track with my tenants. Review Source Response from RentRedi June 23, 2026 Thank you for sharing your experience with us, Micah! We appreciate hearing how RentRedi is helping you manage and track your tenants smoothly. It sounds like the platform is working exactly as intended for your business, with the onboarding process and navigation keeping your daily operations seamless. We always aim to provide a straightforward, high-value system that makes pulling records and handling tenant needs stress-free for owners. If you ever run into any questions or need assistance as you continue using the software, our live chat team is always the best place to reach out for quick support. Thank you again for taking the time to write this, and please feel free to update your review at any time if your experience changes. shkeramaxie19 M. Owner Used the software for: Less than 1 year ### "GREAT All-inclusiveness App from Maintenance Request to detailed Accounting" July 27, 2026 5.0 Overall, RentRedi is user friendly and extremely intuitive. I prefer using it on the desktop versus the phone but both work just fine. Im very happy with this app. Pros The all-inclusiveness of the app. I can do everything in this app. From maintenance request to detailed accounting. Cons I dislike the mandatory two-step authentication only being a mobile number. I GREATLY dislike this mandatory feature. I currently work in an environment that is secure and I cannot have a mobile device present, thus, I cannot get the code required to log in on my desktop. I recommend adding multiple verification methods (email, landline, push notification) Review Source Response from RentRedi July 31, 2026 Thank you for the 5-star review, Shkera! We're glad RentRedi has made it easy to manage everything from maintenance requests to detailed accounting in one place. We'd also love to hear more of your feedback & experience with our two-step authentication! That's valuable feedback, and we'd encourage you to share it with our 24/7 live chat support team so it gets documented and passed along to our product team for consideration. Thank you for choosing RentRedi! NA Used the software for: Less than 1 year ### "Brian R Review" March 4, 2026 5.0 Perfect, can't complain. It has been a really easy to use and out of the box solution for me. I would highly recommend. Pros RentRedi is a professional solution for the independent landlord to manage their rental properties in a single solution. Cons It is easy of use to learn and features are accessible. I have heard complaints from my tenant thought on payment issues and easy of use on the tenant front. Review Source Response from RentRedi March 5, 2026 Hi Brian, we’re so glad to hear that our platform is providing a professional, all-in-one solution for your rental properties. We also truly appreciate you sharing the feedback regarding your tenant’s experience with payments and ease of use. We want the app to be a seamless experience for everyone involved, and we always welcome feedback that helps us improve. Please know your tenants can also use RentRedi’s support team to submit feedback or get help with any payment issues; they can reach out via the blue chat bubble in their app for our 24/7 live chat support or email us at support@rentredi.com. They will detail your suggestions into our product ideas for development to review. Please know that we are always here to help support landlords and their tenants. Thank you for being part of the RentRedi community! Broker Used the software for: Less than 1 year ### "Good price for a good product" July 30, 2026 5.0 I like the product. I think it is a very good product that helps landlords to manage their properties seamlessly without a lot of labor work. Pros Easy to set up and easy to use to collect rent. Set it once and it runs without worrying about contacting tenants again. Cons The rent payment will take a couple of business days to get into your account. It is not instant or directly transferred to your account. Review Source Response from RentRedi July 31, 2026 Thank you for the 5-star review, Thai! We're glad RentRedi has made rent collection simple to set up and manage without needing to follow up with tenants each month. We also want to address your note on payout timing. Deposits typically take a couple of business days to process securely between accounts, which helps protect both you and your tenants. If you'd like more insight into your specific payout schedule, our 24/7 live chat support team can walk you through it. Thank you for choosing RentRedi! Manger Used the software for: Less than 1 year ### "A Great Automation Tool" March 11, 2026 5.0 RentRedi is a great tool to begin automating my rental business so that I can free up my time for other things. Pros RentRedi helps me to keep track of rents, late rents, and sends receipts to tenants automatically. This is very important since I am not very good at bookkeeping and reciept tracking. Cons I don't like that it keeps wanting to publish my rental online. I have tenants now and am not ready for more at the moment. Review Source Response from RentRedi March 12, 2026 Hi Tammy, thank you for sharing your experience with us! We're glad to hear that RentRedi is helping you automate your rent tracking and receipts so you can focus on growing your business. Regarding the rental listings, you can easily update your listing settings within your dashboard to ensure they aren't listed as vacant. If you need a hand finding that setting, the fastest and easiest way to get help is via our 24/7 live chat. We use all feedback like yours to make the app better for everyone. Thank you again for being part of RentRedi. Bryce C. Member Used the software for: 3-5 years ### "Very god platform for landlords " October 8, 2026 5.0 Overall my experience has been very good. Anytime there was an issue, it was resolved. Nothing is perfect but RentRedi always works quickly and efficiently for a resolution when I have had issues. Pros The communication with RentRedi is always reliable. Whether it is letting me know about payments made or following up on an issue. Cons It serves our need for a 6 building 21 door portfolio. I wonder if it will be Abel to keep up with my company growth. Switched from [Cozinha Pro](https://www.capterra.com/p/10184677/Cozinha-Pro/) Cozi was being shut down and I needed to make a change. It was a good change. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing RentRedi Pricing was much better for our portfolio size. Review Source Chandlor M. Property Manager Used the software for: Less than 1 year ### "Strong all-in-one platform for managing rental properties" October 1, 2026 4.0 Overall, I have had a great experience with RentRedi. It provides the core tools needed to manage rental properties efficiently, communicate with tenants, collect rent, and stay organized. The platform is especially helpful for landlords who want a centralized system without needing to piece together several separate applications. Despite some mobile-app usability issues, it has been a solid solution for managing a growing portfolio. Pros RentRedi is a great all-in-one solution for managing multiple rental properties. I like having tenant communication, rent collection, maintenance tracking, leasing, and property information organized in one platform rather than spread across several tools. It helps simplify day-to-day property management and keeps operations more consistent as the portfolio grows. Cons The mobile app can sometimes feel clunky and less intuitive than the desktop experience. Certain tasks take more taps than expected, and navigation can occasionally slow down quick property-management work while away from a computer. Improving the mobile workflow and overall responsiveness would make an already useful platform even better. Switched from [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/) Needed more capabilities as my portfolio was growing Alternatives considered [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing RentRedi Not enough properties to be cost effective Review Source Owner Used the software for: 3-5 years ### "3 years Managing with RentRedi " September 21, 2026 5.0 I am overall pleased with RentRedi. There are some minor features I would like added but this product does what it advertises. Pros Makes day to day operations easier. E-signing is convenient, The support is really good. When tenants or I have issues I am confident their in app chat system will connect me to a person who can help. 10+ year landlord, 3 years on RentRedi Cons The app and website are both a bit slow and feel clanky at times. I have had issues with leasing end dates showing on a tenants card but know showing on my dashboard, minor bugs that support was able to resolve in a few minutes. Switched from [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) The platform I was using was being bought and I didn’t like the new company / price increase - it was called Cozy Alternatives considered [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) Reasons for choosing RentRedi YouTube reviews of the product, accounting features that I thought were included Review Source Response from RentRedi September 21, 2026 Three years in and still finding RentRedi useful day to day, that means a lot to hear! Thank you for laying out both what's working and what could be smoother, Cole. It's great that e-signing and live chat have made things easier, and that you can count on reaching a real person when something comes up. We know the app and website can feel a little slow or clanky at times, and that's something we're continuously working to tighten up. That leasing end date mismatch between the tenant card and your dashboard sounds like exactly the kind of bug our support team should keep catching quickly, and if anything like it comes up again, our 24/7 live chat team can document it and get it in front of our product team directly. We'd love to help turn that performance side into a 5-star experience too, and we appreciate you sharing both what's working and what could improve! Owner Used the software for: 1-3 years ### "Reviewed after one year of use." September 17, 2026 1.0 I just completed my first year of using the software last week and I would say the software is average, at best and not the most intuitive. I spend more time trying to find where things are at rather than handling tasks. The customer service is well below average. Overall, it's not the worst out there but I don't plan to renew. Pros Well initially, it was the cost that drew me to the product but that was before I was aware of all of the small additional charges. This along with the fact that they charge $8-$12 Per week for listing on zillow when its free if you do it directly on zillow's site seems a bit like a money grab. Cons The agents handling the calls are not great communicators. I don't mind if English is not your first language but that's no excuse for not understanding the software. The lower tier service agents frequently say that something cannot be done when they don't know the answer, rather than getting help from someone else. This happens often and I usually have to speak to multiple agents before I get the help I need. Review Source Response from RentRedi September 21, 2026 Marcus, thank you for sharing this after a full year of using RentRedi, that gives us a clear picture of the experience. Having to go through multiple agents before getting a straight answer isn't the experience we want you to have, and that's something we'd like to look into directly with you. On the Zillow listing fee, that charge is itemized and shown upfront, so you can see exactly what you're paying for syndication versus listing directly on Zillow yourself. We'd also like to hear more about where the software felt hard to navigate, since our team is dedicated to building the most intuitive platform possible for landlords, and our 24/7 live chat team can document that and get it in front of our product team directly. If you're open to it, connecting with live chat would let us dig into the support issue with your account specifically. We'd love the chance to turn this into a 5-star experience, and if we're able to, we'd really appreciate you revisiting your review! CH Carrie H. Operations Manager Used the software for: 3-5 years ### "RentRedi Helps Make Property Management Easier" August 27, 2026 5.0 Overall, it has been a wonderful experience. I feel like the platform is constantly evolving in a positive way. Pros Fantastic value for the cost. Easy to get up and running, and very easy for tenants to use. New features are rolled out regularly, enhancing the platform and making property management more efficient. Communication with tenants is easy, especially with the messaging feature. Cons I wish that there were an enhanced way to manage maintenance requests and communicate with our own vendors on the platform. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing RentRedi Chose RentRedi over Yardi and Buildium based on pricing and ease of setup/use. DoorLoop we do currently manage some properties in as well. Review Source Response from RentRedi August 27, 2026 Thank you for sharing this! We're glad RentRedi's pricing and ease of setup have made property management smoother over the past two years, and it's great to hear the messaging feature has kept tenant communication simple. On maintenance, RentRedi does support assigning requests to vendors and tracking status directly on the platform, so if you haven't set that up yet, our 24/7 live chat team can walk through it and see if it covers what you're looking for. We're always building based on feedback like this, so if there's a specific way you'd want vendor communication to work differently, we'd love to hear it. Thank you for being part of the RentRedi community! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.