# Page 2 | RentRedi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is RentRedi the right Property Management solution for you? Explore 120 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199707/RentRedi/reviews --- RentRedi 4.5 (120) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of RentRedi ## Showing most helpful reviews Showing 26-50 of 120 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT Ashley T. Manager Real Estate Used the software for: 1-2 years ### "Good Landlord Friendly Property Management Tool" March 7, 2026 4.0 Overall, it is a good starter friendly property management tool. That will allow you to print or process Profit and Loss statements making it easy for tax time. Pros Rentredi makes lease management easy with the built-in notifications for rent payment, late charges and reimbursements for security deposits. Set up was very simple and phone support was helpful. Cons I do not recommend the maintenance vendor Lessen due to some companies are not that good and honest. However, communication through the app for maintenance requests using your own people for tenant requests are ideal. They do need to do a better job of security and notifying when accounts have been illegally accessed. Example, make sure to require 2-step authentication upon account set up. Switched from [Cash App](https://www.capterra.com/p/246167/Cash-App/) Did not like that I could not import my state lease and rent payments seemed to take too long. Review Source Response from RentRedi March 12, 2026 Hi Ashley, thank you for sharing such a detailed look at your experience with RentRedi. We’re glad to hear that our automated notifications and tax-ready reporting are making your lease management easier. It’s also great to know our team was able to help you get up and running smoothly. Regarding your security concerns, we want to reassure you that we take account safety seriously. Multi-factor authentication (MFA/2FA) is currently available for all RentRedi accounts to provide that extra layer of protection you mentioned. We are also continuously refining our maintenance coordination options to ensure you have the best experience, whether using your own team or third-party vendors. We document all feedback like yours so if you have more ideas or need help setting up your security preferences, our 24/7 live chat is the fastest and easiest way to reach us. Thank you for your honest feedback, we use it to improve our platform for everyone. JG Jayne G. Property Manager Real Estate Used the software for: 6-12 months ### "Make Management Simple" March 13, 2026 5.0 Overall, it's been great so far! I appreciate that I can list my unit, onboard tenants, collect payments, and monitor leases from one website. Pros It's been easy to onboard tenants, collect deposits, rent, and more, all from one easy-to-access platform. I love that I can use the app on the go, and it's simple and intuitive to use. It has made management of multiple units and juggling maintenance requests a breeze. Cons It's load time for the app can be frustrating. It takes a few minutes to register that I am logged in and not show the demo data. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing RentRedi I chose RentRedi because of the partnership with BiggerPockets. Review Source Response from RentRedi March 19, 2026 Hi Jayne, thank you so much for the 10/10 rating! We’re happy to hear that RentRedi is making it easier for you to manage your units and maintenance requests on the go. We also appreciate your feedback regarding the app's load time and the demo data issue. Our team is constantly working on performance optimizations, and we’d love to look into this specific lag for you. Please feel free to reach out to our 24/7 live chat support team so we can ensure your login experience is as seamless as your rent collection! GR Gabriel R. Manager Real Estate Used the software for: 1-2 years ### "Solid landlord app" February 21, 2026 5.0 Pros Pretty user friendly. A 1 stop / app from application, lease deployment & capture to collection of rent. Cons Lack of ability to log daily client interactions. It would be great if tenants messages via the app vs having to provide cell phone for texting. Alternatives considered [Tenant Hub](https://www.capterra.com/p/10027729/Tenant-Hub/) Reason for choosing RentRedi Highly recommended from another landlord. Easy of use & reasonably priced Review Source Response from RentRedi February 23, 2026 Hi Gabriel, Thank you so much for the 10/10 rating and for choosing RentRedi! We’re thrilled to hear that you’re finding the platform to be a "one-stop-shop" for your leasing and rent collection needs. We also wanted to share some good news regarding your feedback on communication: RentRedi actually has in-app tenant messaging included! You can send and receive messages directly through the app, which helps keep your professional and personal communications separate without needing to give out your cell phone number. You can find this in your dashboard under the "Messages" tab. If you need any help getting that set up, our support team would be happy to walk you through it! AR Anna R. Landlord Commercial Real Estate Used the software for: 1-2 years ### "Game-changer for landlord automation" March 14, 2026 5.0 Overall, my experience has been great. There is support staff/AI agents available and getting back to you within minutes/same day etc. it’s also pretty easy to learn and set up. I maintain my Bigger Pockets Pro account mainly due to the perk of my RentRedi subscription. Pros Online rent collection is a game changer! I live in rural NH and am able to remotely do all my main functions and job as a landlord of Boston-based tenants. Cons Some features are still a bit buggy and does not automatically take without a workaround like having to delete a lease to reconnect a tenant to their account in order for the rule tenant having to pay oldest charges first before they’re able to pay newer charges. Alternatives considered [Stessa](https://www.capterra.com/p/181042/Stessa/) Reason for choosing RentRedi RentRedi was included with my Bigger Pockets Pro membership. Review Source Response from RentRedi March 16, 2026 Hi Anna, We really appreciate you taking the time to share your experience! It’s great to hear that RentRedi has been a game-changer for managing your rental properties! We also value the specific "buggy" feedback you shared regarding the lease reconnections and the logic for older charges. If you run into this issue, please reach out to us directly. Our 24/7 live chat support is the best way to get immediate help from a real human on our team. We're always here to help you troubleshoot in real-time! VR Verified Reviewer Owner Real Estate Used the software for: 6-12 months ### "Affordable tool" July 24, 2025 4.0 It is affordable when you first start renting your property out. It is a great tool for people starting a rental business for the first time. Pros It is, in general, very easy to operate and use on the computer. It was easy to get started and organize my property. Cons It is harder to use on the app, which I use my tablet and phone most of the time, so it created some type of inconvenience. Review Source Response from RentRedi December 1, 2025 Thank you so much for the thoughtful review! We’re glad to hear RentRedi made it easy to get started and stay organized as you launched your rental business—that’s exactly what we aim for. We’re sorry to hear the mobile app has felt less intuitive on your tablet and phone. Our team is actively improving the app experience, and feedback like yours helps us make it smarter and simpler for landlords who manage on the go. If you’re open to it, we’d love to learn more about what felt inconvenient so we can improve it for you (and everyone else!). Thanks again for choosing RentRedi—and congrats on growing your rental business! SP Stephen P. Owner Real Estate Used the software for: 6-12 months ### "RentRedi is Great" March 4, 2026 5.0 Been super simple to navigate and have had great customer service. I have loved the easy access for tenants to pay and to be able to set up autopayment as well as give me access to seeing if they ever turn autopay off. Pros Easy to use and manage multiple properties at once. I appreciated the excellent customer service and interaction. Cons The system was overwhelming at first due to all the different things it can do. Once someone helped me walk it through it made much more sense. Switched from [Avail](https://www.capterra.com/p/181119/Avail/) Easier to manage and customize needs as well as has an app for tenants. Review Source Response from RentRedi March 5, 2026 Hi Stephen, thank you so much for the 5-star review! We’re grateful to hear that RentRedi is helping you manage multiple properties more easily and that your tenants are enjoying the autopay features. We appreciate your honest feedback regarding the initial setup. We know our platform has a lot of moving parts, and we’re so glad our team was able to help you navigate them! Please know that we are always here to help support our landlords, and we always welcome feedback as it helps us keep improving the experience for you and your tenants. If you have any feedback, you can message our 24/7 live chat support and we add it to our product ideas roadmap! Thanks for being part of the RentRedi community! NN Nick N. Sale Associate Real Estate Used the software for: 1-2 years ### "Must have tool for landlords" March 2, 2026 5.0 It was great so far. I love their customer support team — always ready to answer yout questions and giving support at anytime of the day. The platform need to have some update and should let you review the application format before sending out to the tenants. I mostly use the app, so it is helpful to me. Pros Customer support is very outstanding. They are always helpful at anytime that I needed. The system allow to screen tenants and let them apply directly. Cons The system need to simplify & synchronized more together. I don't like that tenants apply here and I have to click on each tenant or different tab to see different information and they don't match up. Review Source Response from RentRedi March 3, 2026 Hi Nick, thank you so much for the 10/10 rating! We love to hear that our customer support team has been able to help whenever you've needed it—we pride ourselves on being there for our landlords. We also really appreciate your candid feedback regarding the application process and the need for better synchronization between tabs. We want the app to be as seamless as possible, so we’ve shared your comments about matching tenant info and previewing application formats with our product team. Improving that workflow is exactly the kind of insight that helps us grow. Thanks for being part of the RentRedi community! YS Yvonne S. Real Estate Sales Associate Real Estate Used the software for: 2+ years ### "A Landlord's Haven" February 28, 2026 5.0 I liked the automation of it all; I like the Docusign functionality. I liked the knowledgeable agent Cons Some parts of it are hard to navigate. Wish that the cost was a little cheaper. More streamlined.... Review Source Response from RentRedi March 5, 2026 Hi Yvonne, thank you for being a RentRedi customer and leaving us a review! We are so glad to hear that our automation, functionality, and support team have been helpful to your business. We truly appreciate your straightforward feedback regarding the platform's navigation and cost. We are constantly working to streamline the interface to make it more intuitive, and we always welcome feedback like yours as it directly shapes our product updates. If you have specific areas where you feel the workflow could be smoother, please message our 24/7 live chat support team. They will log your suggestions into our product ideas for our developers to review. Regarding pricing, we strive to provide the best value in the industry by offering a comprehensive suite of tools in one place. Please know that we are always here to help support landlords, and we're committed to ensuring the platform remains a 'haven' for your real estate business. Thank you again for your support! GW Gulsah W. Owner Real Estate Used the software for: 1-2 years ### "Landlords Best Friend! " February 26, 2026 5.0 Love it! We’ve been using it for two years now and absolutely love it. It keeps us organized on all properties. Pros How easy it makes communicating with renters. Everyone is on the same page with items that are open. Cons Helps renters pay on time! It sends notifications to renters days before items are due and helps you collect! Review Source Response from RentRedi March 2, 2026 Hi Gulsah, thank you so much for the 'Landlord's Best Friend' shoutout! We love hearing that we’ve helped you stay organized across all your properties for the last two years. It sounds like our automated rent notifications are doing exactly what they were designed to do—keeping everyone on the same page and ensuring you get paid on time. We noticed you listed these helpful features under the 'Cons' section; if that was a mistake or if you meant to give us a higher rating to match your 'absolutely love it' comment, please feel free to update the review! We are committed to keeping that communication seamless as you continue to grow your portfolio. If there is anything we can do for you, please let us know at support@rentredi.com! AB Andrew B. owner Real Estate Used the software for: 2+ years ### "I definitely recommend Rentredi" November 9, 2024 5.0 excellent customer service, excellent "listening to suggestions from customers", good price for what it does Pros the devs actually listen to customer feedback and fix problems or change things... ex: the new deposit reports didn't have a break down of which units were in the deposit. I emailed them and now they're working on a fix. should have it by early next week and I know they'll do it because I was the one who suggest that feature in the old reports and they got it done then. very impressed with the customer service. Cons interface is a bit clunky but overall not that bad... just could be improved. 1/10 times it won't load on my browser but a refresh gets it Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing RentRedi I hate intuit... and rentredi seemed easier and more streamlined to use... more "for what I needed" than a general solution like QB. Plus I could access the database from my phone. Review Source Response from RentRedi December 4, 2024 We’re thrilled you’ve had such a positive experience with our customer service and development team. Listening to our customers is a top priority, and we’re glad you’ve seen that firsthand with your suggestions being implemented—thank you for helping us make RentRedi even better! We appreciate your honesty about the interface and occasional loading issues. While we’re glad these haven’t been major hurdles, we’re always striving to improve and make the platform as seamless as possible. Your input helps us focus on areas that matter most to our users. It’s great to hear that RentRedi has been a more tailored and streamlined solution for your needs, especially compared to more general tools. Accessibility from your phone and a system designed for landlords are exactly what we aim to provide. Thank you for choosing RentRedi! Please reach out if you have more feedback! SS SHAHEEN S. Broker Real Estate Used the software for: Less than 6 months ### "Not Satisfied." November 8, 2024 3.0 RentRedi seemed promisng at first but they have a lot of things they need to improve on Pros The Pricing of RentRedi was pretty much the only Pro Cons The Portal is confusing to navigate and they do not offer support or have any way to transfer my rentals and tenant information from my current rental management software. The rent due shows the rent due for the next 30 days and no way to just show the current rent due so on the 2nd or 3rd of the month if a tenant or landlord looks at whats due it would show the current months rent plus the next months rent which is confusing. Also they charge the tenants a fee of $1.00 for ACH payments which most of my landlords would be willing to cover although there is no way to assign the fees to each landlords properties. I would have to cover them, and then have to generate an invoice to each landlord to get reimbured for the fees. (They should not even have to charge a fee for ACH payments to begin with) I decided to go with TurboTenant Alternatives considered [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/)[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) Reason for choosing RentRedi I chose Rentredi because of the price and discount through my NAR membership. after trying it for a few months I am switching to TurboTenant Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Buildium was very expensive but is well organized. Review Source Response from RentRedi December 4, 2024 Thank you for sharing your feedback. We’re sorry to hear that RentRedi didn’t meet your expectations, but we truly value your insights and are always looking for ways to improve. We understand how important a seamless transition from other software is, and we apologize for any frustration. Your feedback highlights areas where we can refine the user experience. We're committed to making the platform more intuitive and flexible to better accommodate landlords' and property managers' needs. We appreciate that you gave RentRedi a try. If there’s anything we can do to assist or if you’d like to share more suggestions, don’t hesitate to reach out. We’re always here to listen and improve! TT Tammy T. Manger Real Estate Used the software for: Less than 6 months ### "A Great Automation Tool" March 8, 2026 5.0 RentRedi is a great tool to begin automating my rental business so that I can free up my time for other things. Pros RentRedi helps me to keep track of rents, late rents, and sends receipts to tenants automatically. This is very important since I am not very good at bookkeeping and reciept tracking. Cons I don't like that it keeps wanting to publish my rental online. I have tenants now and am not ready for more at the moment. Review Source Response from RentRedi March 12, 2026 Hi Tammy, thank you for sharing your experience with us! We're glad to hear that RentRedi is helping you automate your rent tracking and receipts so you can focus on growing your business. Regarding the rental listings, you can easily update your listing settings within your dashboard to ensure they aren't listed as vacant. If you need a hand finding that setting, the fastest and easiest way to get help is via our 24/7 live chat. We use all feedback like yours to make the app better for everyone. Thank you again for being part of RentRedi. IF Isaiah F. Teacher Education Management Used the software for: 6-12 months ### "RentRedi Trevor" November 9, 2024 5.0 Great app for landlords with small portfolios. Easy to use. Automated payment structures. Keeps things organized. You're even able to do tenant screenings and tenants can do maintenance requests. Great app. Pros I love that it's ready to use. Easy to set up tenants with the app. Can do automatic payments. I love that it also adds in the late fees when tenants don't pay on time. Takes the hassle out of arguing. Cons Only con, I did not receive a notification when my account was setup so that i could start registering current tenants with rentredi Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing RentRedi Pricing, Quality of product, and ease of use. Review Source Response from RentRedi December 4, 2024 We’re thrilled to hear that you love how RentRedi simplifies tenant setup, automates payments, and even manages late fees—all aimed at making your landlord experience smoother. Your comment about avoiding the hassle of disputes is exactly what we strive for! We also appreciate your feedback regarding the account setup notification. We understand how important it is to hit the ground running, and we're continuously working to improve our onboarding process. Your input helps us fine-tune these details. We’re glad RentRedi meets your needs for managing a smaller portfolio, and that features like tenant screening, maintenance requests, and automated payment structures are making a difference. It's wonderful to hear we stood out for our pricing, product quality, and ease of use compared to alternatives! Thank you for choosing RentRedi, and please don't hesitate to reach out if you have any more feedback or need assistance. VM Veronica M. Records Coordinator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazed with how easy it is to use!" July 25, 2024 5.0 Despite the processing time, rentredi has truly made property management easier and more efficient for me. Pros As a first-time landlord, I am amazed at how easy it was to set up the RentRedi app. The app is incredibly user-friendly and has streamlined the entire process, from collecting rent to handling maintenance requests. One of the standout features is the chat option, which is both fast and easy to use. The support team is always willing to help, providing prompt and efficient assistance whenever I have a question or need support. RentRedi has truly made property management easier and more efficient for me. Cons The only feature I like the least is the processing time for payments to reach my bank account. It takes about a week to process. Reason for choosing RentRedi Friend recommendation Review Source Response from RentRedi August 1, 2024 Hi Veronica! We're so glad to hear that RentRedi has made your first-time experience as a landlord smooth and efficient. Regarding payment processing time, RentRedi recently partnered with Stripe to give landlords 2-3 day funding so payments are processed sooner! VR Verified Reviewer Officer Real Estate Used the software for: Less than 6 months ### "Reoroc & Raine LLC." November 4, 2024 4.0 My over all experience has been good because the video helps alot. Pros Easy to use Help is available and friendly Cons Not sure how my tenant can do a partial rent if section 8 is paying the difference Review Source Response from RentRedi December 4, 2024 Hi there! Tenants can absolutely make partial payments on RentRedi! Here's an article about how Section 8 housing assistance works with RentRedi's software! https://help.rentredi.com/en/articles/9092357-how-to-create-section-8-charges CB Carol B. Owner Real Estate Used the software for: Less than 6 months ### "Amazing customer service" August 27, 2024 5.0 I have had nothing but good experiences with RentRedi. It's affordable, the customer service is really amazing and very professional, which I don't really see too much of nowadays in other industries. So I very much appreciate that and will stick with them because of it. Pros The customer service has been beyond amazing with their professionalism and quickness in resolving any issues or questions I might have. Cons It's not Rent-Redi specific but I am just not good with any kind of techy/software stuff so it seems overwhelming to me. But really once I am given the steps to take to resolve something, it really is very easy. :) Switched from [Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/) The software was not user friendly and the price kept going up. Review Source Response from RentRedi November 14, 2024 Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your experience with RentRedi and finding value in our service and support. Providing professional and responsive customer service is incredibly important to us, so it’s great to hear we’re making a difference. We look forward to continuing to support you! MN Michael N. Owner Motion Pictures and Film Used the software for: Less than 6 months ### "Solid all inclusive app with outstanding customer service" July 25, 2024 5.0 I see a bright future with this company and want to keep the relationship going. Pros Everything I need from pre-screening to rent payment is all there at a very solid price. It hardly costs me anything to have all the tools I need. Plus, the customer service is so freaking good. They typically answer any questions I have within a few minutes via the chat. Cons There was a bit of a lag getting all my bank accounts and tenants up and running. I ran into some trouble, but luckily I was able to talk to the customer support to help me through these things. If I could improve one thing, I would make the prescreening templates a little more flexible. I'm defaulting to use GoogleForms because they offer me a lot more capabilities. Review Source Response from RentRedi August 1, 2024 Hi Michael! Thank you so much for giving us a 5-star review! We really appreciate it, and we're happy to hear that our prescreening and customer service have been beneficial to you. Regarding the prescreening, if you have feedback on how we can improve the process, please email design@rentredi.com. We are always happy to help or discuss how we can improve the app! DW Dustin W. Owner Real Estate Used the software for: Less than 6 months ### "I love love love it! " August 27, 2024 5.0 Absolutely love it. Can't believe how good the price is and how user friendly it is. No hidden fees, no sneaky sales tactics, and PHENOMENAL customer service. I have really enjoyed everything about this product. Pros Very simple to use. It has lots of resources. I like that I can also lost different bank accounts for different properties. It also doesn't nickel and dime you for every service here and there. There are some add-on services but they are appropriate for extra payment like maintenance and accounting. It's PERFECT for me and my 15 properties in didn't LLCs and trusts. How could I forget the customer service. Real people who are in the United States call and check on you constantly to make sure you get your account setup. I even used the chat box at like 7:00am and someone responded almost immediately and helped with the issue. So good! Cons The signing software was pretty basic. My lease has initials and several signing areas. I think a software line DocuSign, dotloop, or authentisign would be a complete package. I couldn't use the signing at all since it was limited. Review Source Response from RentRedi December 18, 2024 Thank you for such an amazing review! We’re thrilled to hear how much you love RentRedi and that it’s the perfect fit for managing your 15 properties. It’s great to know that our simplicity, resources, and transparent pricing have made your property management experience seamless and stress-free. We’re especially happy to hear about your positive experience with our customer service team! Ensuring that you feel supported—whether it’s through calls, chats, or setup assistance—is a priority for us, and we’re so glad it’s made a difference for you. We appreciate your feedback, suggestions like yours help us identify areas for improvement, and we’ll share this with our team for consideration. Thank you again for your kind words! GM Garrett M. Owner Real Estate Used the software for: Less than 6 months ### "Affordable all-in-one" July 27, 2024 5.0 Every time I've tried a property management software I end up deciding I can do it better and more cost effectively on a spreadsheet. RentRedi provided that mindset change. Learning curve wasn't steep and help was always at the ready. The price was at least half of the other contenders. It has been a great fit. Pros If you compare RentRedi to other similar software services, it wins on bang for buck hands down...by hundreds and often thousands depending on how many units you have. It does what you need it to do, centrally housing the essentials from leases to maintenance requests to rent management, as well as providing a great interface for my tenants which they've really liked. Perhaps an unsung hero with this app is the customer service. I've received the exact help I've needed through live chat within seconds every single time I'll reached out. Cons There's nothing functional that I dislike about RentRedi. Everyone has design preferences and I'm no different. It has been a real treat. Alternatives considered [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing RentRedi Price, reviews (e.g., from Bigger Pockets community), and functionality. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I wanted to spend less time on the setup part and more time adding value to the properties and tenants. Review Source Response from RentRedi August 2, 2024 Thank you for the fantastic review! We're thrilled to hear that RentRedi has been a game-changer for you, providing the all-in-one solution you needed at an unbeatable price. It's great to know that our platform has streamlined your property management tasks, allowing you to focus on adding value to your properties and tenants. We take pride in offering top-notch customer service, so we're delighted that our support team has been able to assist you quickly and effectively. Your experience highlights exactly what we aim to deliver—a powerful, easy-to-use tool that doesn't break the bank. We appreciate your kind words and the trust you've placed in us. If you ever have any feedback or need further assistance, don't hesitate to reach out. We're here to ensure RentRedi continues to meet your needs! GD Gerald D. owner Real Estate Used the software for: 1-2 years ### "RentRedi - great product" August 26, 2024 5.0 My overall experience has been very positive. Everything I need to manage rentals. They also seem to be very interested in adding new features and improving the product Pros Makes it very easy to manage rentals including collecting rents electronically. Also, whenever I've had any questions they have been able to help me right away through their online chat feature. No need to call, go through voice prompts, then wait to speak to someone. They also follow-up with the chat conversations to ensure that my question was answered or my issue was resolved. Cons I have no complaints or concerns, their app is very easy to use and they are very helpful in answering my occasional questions. Review Source Response from RentRedi December 18, 2024 Thank you so much for your kind words! We're thrilled to hear that RentRedi has made managing your rentals easier, especially with rent collection and our online chat support. Providing quick, helpful, and hassle-free customer service is something we strive for, so it's great to know our follow-up process and chat feature have met your needs. If there's ever anything else we can assist you with or ways we can make your experience even better, don’t hesitate to reach out. We're here to support you every step of the way! RB Ravante B. Owner Real Estate Used the software for: Less than 6 months ### "RentRedi Review" November 8, 2024 4.0 Pros It is pretty user friendly, and once you go through the setup up it's easy to track what payments are upcoming and any overdue. Cons There are some quirks that I'd think are easy to fix. When naming your units you can't use spaces or special characters. You can't attach documents to notifications even if they are uploaded already. Review Source Response from RentRedi December 4, 2024 Thank you for your review and for highlighting both the strengths and areas for improvement! We’re glad to hear that you find RentRedi user-friendly and that it helps you track upcoming and overdue payments efficiently. Making the landlord experience seamless and organized is one of our top priorities. Thank you for helping us improve RentRedi! If you have any more suggestions or questions, please don’t hesitate to reach out—we’re here to help. 😊 SE Sean E. Property Manager Real Estate Used the software for: Less than 6 months ### "Payment processing sucks but good product" July 27, 2024 5.0 Very hard to get set up and it seems that mobile homes is not understood as an investment. I had to send multiple email to get it set up and if I wanted to get set up in a day and go with my business I cant do that with RentRedi. Pros I like the fact you offer the credit boost feature its going to great for my tenants Cons The setting up the payments it an long process. Is there a better or different way to confirm property ownership. I got some flack for turn in taxes with my company name on it Switched from [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) This product is better for property management with the credit boost and maintenance feature Review Source Response from RentRedi August 2, 2024 Thank you for your feedback! We're glad to hear that you appreciate the credit boost feature and find it beneficial for your tenants. We understand that setting up payment processing can be a challenging process, and we apologize for any frustration this has caused. Regarding the setup process and confirmation of property ownership, we're constantly working to improve our system to make it as seamless as possible. Your feedback about the challenges you've faced, particularly with mobile homes, is valuable, and we'll use it to review and enhance our setup procedures. We know how important it is for you to get up and running quickly, and we're committed to making this easier for our users in the future. If you have any further suggestions or need additional support, please don't hesitate to reach out. We're here to help and appreciate your decision to switch to RentRedi! CB Carrie B. Property Manager Real Estate Used the software for: 6-12 months ### "No Regrets for Purchasing RentRedi" June 30, 2024 5.0 My experience overall has been fantastic. I would recommend this software to any property manager. The ability to track tenants, leases and property in one place and ability to run reports using the data to analyze each unit has been such a time saver. We use the mobile app and access info on the go as too. Pros I like that it helps track each property and the tenants. I like that rent is automated. I like that it links to the accounting software saving me so much time and energy so I can spend my time building my business. Cons Literally can't think of what I like least. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing RentRedi I did purchase QuickBooks and used for a few months before converting to RentRedi and the RentRedi Accounting. QuickBooks didn't have feature for collecting rent and wasn't able to track each property without purchasing premium options. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Spent so much time updating spreadsheet and manually collecting rent. Review Source Response from RentRedi July 8, 2024 Thank you so much for your glowing review! We're thrilled to hear that RentRedi has made such a positive impact on your property management experience. It's fantastic to know that our automated rent tracking and accounting integration are saving you valuable time and energy, allowing you to focus on growing your business. We're delighted that you've had a fantastic experience overall and appreciate your recommendation. Our goal is to provide a comprehensive solution that simplifies managing tenants, leases, and properties, and it's great to hear that the reporting features and mobile app have been particularly helpful for you. If you ever have any suggestions or need assistance, don't hesitate to reach out. We're here to support you and your business every step of the way! AW April W. Owner Real Estate Used the software for: Less than 6 months ### "Getting Started" July 26, 2024 4.0 So far, it's been good. I am still learning the system. I have recently chosen a tenant and will be using the online system to have them sign a lease, etc. I will see how that works. Pros I am just getting started. I like using the online prequalification to ensure I am not wasting my time showing potential tenants a rental unit. I like the application process and the fact that I am edit both the prequal form and the application. Cons I was not crazy about the syndication with Zillow. I felt I could not have access to a lot of other information that I would otherwise have if I had just listed with Zillow directly. Reason for choosing RentRedi Bigger Pockets suggested Review Source Response from RentRedi August 1, 2024 Thank you for sharing your experience with RentRedi! We're glad to hear that the online prequalification and customizable application process are making your leasing process smoother. It sounds like you're off to a great start! We understand your concerns about the Zillow syndication. Our team is always looking for ways to improve, and feedback like yours is invaluable. If you ever need any assistance as you continue to explore the system, we're here to help. We're excited to see how RentRedi works for you moving forward! Thanks for choosing us and for being part of our community. SR Stephanos R. Program Manager Higher Education Used the software for: 6-12 months ### "RentRedi Review" October 5, 2024 4.0 Pros The multiple sections to support all aspects of the landlord process. Cons There is no lease agreement creation page Review Source Response from RentRedi December 18, 2024 Thank you for sharing your feedback! We're glad you find RentRedi's multiple sections helpful in supporting the landlord process—it’s our goal to make property management as seamless as possible. Regarding your concern about lease agreement creation, we understand how important that feature can be. While RentRedi doesn’t currently offer a built-in lease agreement creation tool, we do allow landlords to upload and manage their existing leases directly in the app. Your input is valuable, and we're always working to improve. We'll share your suggestion with our team as we continue to enhance RentRedi for our users. If you have other ideas or questions, feel free to reach out—we’re here to help! 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