# Page 3 | RentRedi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is RentRedi the right Property Management solution for you? Explore 120 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199707/RentRedi/reviews --- RentRedi 4.5 (120) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of RentRedi ## Showing most helpful reviews Showing 51-75 of 120 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MR Marcia R. Real Estate Salesperson Real Estate Used the software for: 6-12 months ### "Easy, User Friendly & great technical support staff " October 7, 2024 5.0 RentRedi has been very easy to navigate and use since the moment I signed up and every time I had a question or concern it was always answered promptly Pros I like how easy it is to collect rent, not only for the landlord but also for the tenant Cons So far there is nothing I dislike about RentRedi Review Source Response from RentRedi December 4, 2024 Thank you for your wonderful feedback! 😊 We're so glad to hear that RentRedi has been easy to use and has made rent collection a breeze for both you and your tenants. Our team works hard to provide prompt and helpful support, so it’s fantastic to know your questions and concerns have been addressed quickly. Your kind words mean a lot to us! If you ever need anything else, we’re always here to help. Thanks again for choosing RentRedi—we appreciate your support! 🙌 Ann K. Administrator Real Estate Used the software for: 6-12 months ### "Excellent Customer Service" June 30, 2024 5.0 Originally I was not sure I’d stay with RebtRedi (the company I work with was sold to RentRedi). Over time I have appreciated the additional features and most of all, the customer service. Pros I haven’t needed much help once I got set up, but I had a recent very tricky problem and I was beyond impressed with the care and attention \[sensitive content hidden\] provided. It’s this kind of service that sells the product! Cons The transition was tricky for me, but RentRedi has excellent support so it went much better expected. Switched from [eRentPayment](https://www.capterra.com/p/167346/eRentPayment/) The company got sold to RentRedi (so the change was not by choice). Review Source Response from RentRedi July 8, 2024 Thank you so much! We're thrilled to hear that our team was able to assist you with your tricky problem. Providing exceptional service is our top priority, and it's wonderful to know that it made a positive impact for you. If you ever need help again, we're always here to assist! 😊 JT Jack T. Owner Real Estate Used the software for: 6-12 months ### "Great Service" October 4, 2024 5.0 Pros RentRedi is a great tool to manage rental payments and automate things for our renters. We have multiple properties and its so easy to keep the tenants and payments in order! Cons Nothing! The platform is really great and easy to use! Review Source Response from RentRedi November 14, 2024 Thank you for the fantastic feedback! We're so glad RentRedi has made managing multiple properties and keeping tenant payments organized easier for you. Streamlining tasks and making rental management simpler is what we’re all about. We appreciate you choosing RentRedi and look forward to continuing to support your business! DL Delaney L. CEO Real Estate Used the software for: Less than 6 months ### "Prefer RentRedi" November 4, 2024 5.0 I prefer RentRedi and that it is a one stop solutions for tenants/landlords. Pros Its all in one for renters/landlords. You can apply, credential, and save your tenant to the platform for monthly direct deposits. Cons There are excessive emails weekly or text messages. Switched from [eRentPayment](https://www.capterra.com/p/167346/eRentPayment/) They were acquired and now implemented in RentRedi Review Source Response from RentRedi December 4, 2024 Thank you so much for this great review! We appreciate your feedback and will continue to build an all-ion-one solution for landlords and tenants! CJ Charlyn J. Accounting Manager Real Estate Used the software for: Less than 6 months ### "RentRedi Review " July 27, 2024 5.0 Easy. Convenient. Great price for what you get. Lots of support options such as extra insurance. Pros Ease of set up. User friendly. Great support team. Cons I have zero complaints. Would highly recommend Review Source Response from RentRedi August 1, 2024 Thank you so much for your fantastic review! We're thrilled to hear that you found RentRedi easy to set up and user-friendly. Our support team is always here to help, and it's wonderful to know that they've made your experience even better. We're grateful for your recommendation and look forward to continuing to support you in managing your rentals! RA Robert A. Chief Evangelist Real Estate Used the software for: Less than 6 months ### "Rent Redi has made my life easier " July 5, 2024 5.0 Great experience, have used customer service a few times they have been very helpful Pros Easy to use for me and tenants, great customer service Cons I don’t see any cons. Great product and service Alternatives considered [TurboRater](https://www.capterra.com/p/6816/TurboRater/) Reason for choosing RentRedi Ease of use, great customer service and responsive Review Source Response from RentRedi July 12, 2024 Thank you for sharing your positive experience with RentRedi! We're thrilled to hear that our platform has made your life easier and that you and your tenants find it easy to use. Our customer service team is dedicated to providing exceptional support, and it's wonderful to know they have been very helpful to you. We appreciate your feedback and look forward to continuing to serve you! SR Stacey R. Realtor, Founder of Nell House Real Estate Used the software for: Less than 6 months ### "Patience is a Virtue" July 26, 2024 5.0 Overall RentRedi has been wonderful, easy to navigate and accessible. Pros Charli helped me set up all my properties in RentRedi today and could not have been more gracious or patient!!! Cons Connecting financial accounts because it feels like you’re giving a stranger access to your complete income source. Review Source Response from RentRedi August 2, 2024 Thank you so much for your kind words! We're thrilled to hear that Charli was able to assist you in getting everything set up smoothly. Our team prides itself on being patient and helpful, so it's great to know that was reflected in your experience. We're always working to make the account process as secure and comfortable as possible. Your feedback is valuable, and we'll continue to enhance our security and user experience. It's fantastic to hear that you're finding RentRedi easy to navigate and accessible overall. If you have any other questions or need further assistance, we're here to help! GF Gideon F. Managing Member Real Estate Used the software for: Less than 6 months ### "New User Review" July 29, 2024 4.0 Pros Ease of transition from another provider and good customer support Cons Pricing is higher than previous provider Review Source Response from RentRedi August 5, 2024 Hi Gideon! Thank you so much for reaching out and leaving us a review! We really appreciate it and are glad you're finding RentRedi's customer support valuable. RentRedi offers many great features for all our customers! Besides rent collecting, you also now can manage listings, maintenance, tenant screening, and accounting! Thank you again for leaving us a review! HC Heather C. Owner Real Estate Used the software for: Less than 6 months ### "Great program to automate your rental business overnight" February 16, 2024 4.0 Overall, the program works well for managing your rental property, promoting your listing and managing your tenants. Our rent money comes in seamlessly, and our tenants have had no issues which is probably the most important part. It’s not perfect software, but suits our needs. If you want to automate your business overnight, I would recommend. Pros What I like the most is that this was very easy to set up. Without a lot of detail I was able to quickly add my property and tenants. Equally important my tenants were able to sign up and set up their profiles with no issue. Cons The system is a little utilitarian, Clunky is the word that comes to mind. The app works, but it’s not great. I prefer the desktop application but that’s not always practical or accessible. Reason for choosing RentRedi Another landlord shared they recently were using rent ready and had been an easy way to automate their 12 properties. I needed to get up and running quickly, so went with a trusted recommendation. I have not vetted other products yet. Review Source Response from RentRedi April 25, 2024 Thank you for taking the time to share your feedback with us. We appreciate your comments on the ease of setup and the smooth onboarding process for your tenants. Making the process hassle-free for everyone involved is one of our top priorities. We're continuously working on improving our platform to make it more intuitive and user-friendly. Your input helps us understand where we can focus our efforts to enhance the overall user experience. We're glad to hear that RentRedi has met your needs for managing your properties and tenants, and that you've experienced no issues with rent collection. Ensuring that your rental income flows in smoothly and that your tenants are satisfied are indeed vital aspects of any rental management software. Thank you again for choosing RentRedi, and we look forward to continuing to support your rental business. AM Ardavon M. Operations Supervisor Transportation/Trucking/Railroad Used the software for: 2+ years ### "Landlord user" June 28, 2024 5.0 Great experience, responsive and professional Pros Easy to reach out to customer support. They have been helpful. Cons There is nothing that I can think of right now. Review Source ZJ Zakau J. Landlord Real Estate Used the software for: 6-12 months ### "Using Rentredi as a first time landlord " February 16, 2024 4.0 My experience overall has been a pretty good one. I can’t complain much about this app, but what I will say is I think they have a long way to go in terms of the interface and how intuitive it is for their users. I will be happy to see the advances they make in the future and hopefully continue to use their product in the future. Pros What I appreciate most about rentredi is their customer service! I think this platform has a lot of the common features that someone might need and if for any reason you need assistance they are ready to help. Cons My lease favorite feature from rentredi would be the application process! In my opinion it would be very helpful to have tenants insurance available to the landlords as well as when leases are completed, we should be able to sign through rentredi. There currently is not a feature for you to send the lease for signature. Review Source Response from RentRedi February 19, 2024 Hi Zakau, thank you so much for leaving this great review and feedback! We appreciate your insights. If you would like to share your experience using our interface and how we can improve it, feel free to email design@rentredi.com! VM Vaughn M. Property Manager Real Estate Used the software for: Less than 6 months ### "Great property management software!" February 15, 2024 5.0 Overall, RentRedi has been a valuable asset and very simple to use at a great price. I will be adding more units every year and it’s nice knowing I have this tool to support the day needs Pros It was easy to set up, easy to navigate, the app is easy to use, and the tenants are all using it effectively. I was able to post all the charges for the year so the tenants can see exactly what they will be paying for and I’m able to keep an eye on all the charges. I also really like the credit boost feature I offer the option to my tenants, which is a six dollar costto boost their credit score when they pay on time. I think this function is an opportunity. to boost their credit score when they pay on time. I think this function is a missed opportunity for all tenants. I chose this app because I really like that function as well. Cons I would really like to see RentRedi offer the ability to create invoices so I can properly bill the landlord for the work I am doing. Also, it would be great if there was a secure portal so tenants can safely send me sensitive information. The initial set up took a little time. You have to verify you are the property owner by providing your contract or the owner by showing your deeds. You also have to verify your bank accounts. Reason for choosing RentRedi RentRedi was brought up the most on the discussion boards. Everyone seem to like the performance and people did not have anything negative to say one of the issues I saw a lot from the other options was the delay of receiving payment in a timely manner. Review Source Response from RentRedi March 20, 2024 Thank you for taking the time to share your detailed feedback about RentRedi. We're thrilled to hear that you find our property management software easy to set up, navigate, and utilize, both for yourself and your tenants. It's fantastic to know that you've found value in features such as the credit boost option, and we're glad it's proving beneficial for both you and your tenants. We appreciate your constructive feedback regarding additional functionalities you'd like to see, such as the ability to create invoices. Rest assured, your suggestions are duly noted, and we are continually striving to enhance our platform to better meet the needs of our users. For tenants, our web and mobile apps are designed with security in mind, so your tenants' information is safe. Thank you for choosing RentRedi! TN Thang N. Managed Services Information Technology and Services Used the software for: 2+ years ### "Long term rentals software" November 2, 2023 4.0 Pros It's a platform that provides easy search. It also the secure payment and personalized support. Cons The site is sometimes out of my control at the moment.Have to go to each unit's page to see who has paid, and who has yet to pay. Review Source Response from RentRedi November 15, 2023 HI there! Thank you so much for leaving us this rating and review. We value your insight into how we can improve our product and will pass along your feedback to the team! VR Verified Reviewer IT Officer Education Management Used the software for: 1-2 years ### "Good software for property management" November 16, 2023 4.0 Pros I almost like how easily I can use it for the first time. Without technical knowledge, I still can use and explore all its functions easily. Also, when checking its documents, I can always get the answer for my issues and concerns. Cannot tell about the dashboard with the good arrangement which provides a good view and work on it faster. It fits with all my requirements for manage properties for my daily work. Save lots of time and improve my working performance. Cons Not so much but sometimes, I need to refresh the software to get the better performance as well as the technical support needs to rely more quickly. It is good if it supports auto hint for input based on the history. Review Source Response from RentRedi November 16, 2023 Hi there! Thank you so much for this great review and rating. We appreciate your feedback and hope you continue to enjoy using RentRedi to manage your rentals! CP Carrie P. Principal Real Estate Used the software for: Less than 6 months ### "Small business landlords, look no further! " March 3, 2023 5.0 Exceeded my expectations! Pros As this is my first rental property and venture into property management, I was searching for a platform that did everything in one place. I work full-time taking care of my mother, and since my experience and discretionary time is very limited, I required property management software that allowed me to learn at my own pace. I first scheduled a live demo - I didn't think I really needed it because I had already started, and the software is very user-friendly, but I'm glad I did. RentRedi was able to schedule a time at my convenience, and most importantly, they didn't try to up-sale, and they let my needs drive the demo. It's reassuring to speak with staff that not only are well-versed in the product they represent, but were happy to share any other little nuggets that might not be covered elsewhere. I have used all the RentRedi property management tools that have applied to me thus far, and I couldn't be more pleased. My favorite tools are the ones that allow me to interact with potential renters as much or as little as needed. Everything from applications, listings, monthly rent payments, scheduling maintenance, this property management software has it covered. I have reached out multiple times via online chatting and have always been met with friendly, competent staff...they are simply irreplaceable, even though RentRedi has a multitude of easy to read articles, easy to follow videos, etc. I look forward to the day when I can add my second property. Thanks RentRedi! Cons I was disappointed when my pictures were uploaded to Zillow, Trulia, etc. out of order. I realize what happens on their sites is something out of your control at the moment. I'm hoping, since you obviously have a contractual relationship with these other sites, something can be done in the future to correct this. We all know the 1st picture is important!!! Reason for choosing RentRedi This software met my needs as a single-property landlord, in addition to having the capacity to grow with me. I didn't feel intimidated seeking support due to my lack of knowledge - staff treated me with respect and as a result my confidence in this venture has soared. Review Source Response from RentRedi March 24, 2023 Hi Carrie! Thank you so much for this awesome review. We really appreciate you taking the time to let us know what you're liking about RentRedi and where we can improve! Thank you again! CM Clint M. Partner Real Estate Used the software for: 6-12 months ### "A Great Tool to have in your tool chest" February 7, 2023 5.0 Overall RentRedi is worth integrating into your system. We are a small company that is growing. We started with three properties and have grown to five properties. We wanted software that would be robust enough to grow with us where if we had 100 properties we would not need to change. That is why we chose RentRedi. Pros We were just starting our rental business and needed something to help us keep up with the different properties and renters. Something with online access that would be easy for our renters and robust enough to be a help to us. RentRedi fit the bill, it allows you to execute leases between you and the renter, it is a repository for your documents, it is our payment and notification hub for the renters, and we use it for our listing, application, and background checks. Cons It is lacking easy-to-follow instructions in several sections. When trying to list properties it does not allow for photos to be permanently attached to each individual property. So, if you have multiple properties you have to delete photos and hold them off software. And, there are times when customer service assistance is not available. You have to leave a message and wait for them to call back and usually by the time they call back I am off to the next project and not near the computer. Review Source Response from RentRedi March 24, 2023 Hi Clint! We appreciate your feedback regarding listing properties. For support, we are available with our live chat support, in addition to phone and email support if you ever can't get ahold of someone! Again, thank you so much for this feedback. We do appreciate it! VR Verified Reviewer VP/Property Manager/Real Estate Agent Real Estate Used the software for: Less than 6 months ### "Terrible customer service and business practices" September 7, 2023 1.0 My experience was extremely frustrating. The very first time one of my tenants used the app, he was moving to quickly and paid via credit card. He didn't realize the fee was so high for credit card usage. He reached out to me within an hour or two and I immediately contacted RentRedi. They walked me through how to "void" the payment. However, that option wasn't available and they told me it was too late to reverse the payment and refund the tenant. I then refunded the tenant and asked them to open a case with their 3rd party payment processor. After 5 days I had not heard anything back. I followed up and was told we can't refund the money. How is there not an option to refund someone when they make a very simple mistake. I work in the field and the software we use at the office can reverse charges at any time. I can do it that day, week, month, year, etc. Nobody who I spoke with was helpful at all. They were very nice but just kept saying there is nothing we can do and there is nobody else for me to speak with. I immediately cancelled my plan and deleted everything from their site. As a landlord, I am trying to provide options and convenience to my tenants. I am not trying to take advantage of them not am I trying to have a software company take advantage of their mistakes with the inability to refund any fees within minutes/hours of the mistake. Terrible business practices and terrible customer service in my opinion. They have lost a customer and I'll never refer them. Pros I didn't like much about the software. I was hoping it would make my life and my tenants life easier but after using it for 2 weeks, I am no longer a customer and have immediately stopped using the product. Cons Felt very cumbersome setting everything up. It became easier the more time you spent with the software. The payment processing, customer service, and lack of care from the entire company were extremely disappointing. Reason for choosing RentRedi It was recommended with a 50% off discount by someone I follow on social media. Review Source Response from RentRedi October 18, 2023 Hi there, we strive to create the best experience possible for our customers and we're sorry we didn't meet your expectations. Unfortunately, once a payment is batched, we are unable to reverse the payment. We appreciate you taking the time to leave us this feedback. We take every customer's experience into consideration for how we can improve our product. Thank you again for this insight. LC Lisa C. Owner Real Estate Used the software for: 6-12 months ### "Could be easier" October 11, 2022 3.0 Frustrating. Pros Already set up instead of coming up with a system myself or using excel sheets. Cons I am not a big fan of this system compared to other management apps I have used in the past. Too much stuff to remember which does not make it easier to navigate and move forward quickly to get in and out. Some navigation does not make sense therefore it can be confusing. If something is working, do not change the way it works. Making changes too many times is frustrating especially when you just figured things out. I hate not talking to someone on the phone. Actually, walking through a process and doing it yourself with a rep makes it easier to learn and retain. Using the chat to type, is slow, the chat will not move over to a different part of the screen so you can continue to work on what you are trying to accomplish. You have to click in and out which adds more frustration and or copy and paste a chat to word and go back and forth on directions on how to do something. My goodness. Too much work. Then you lose the chat person and or try to find him/her while you hear you are getting a message and then this also is frustrating when you're trying to add, fit or apply. I am not a big fan right now. I paid for a year service. Reason for choosing RentRedi Not sure. Maybe I thought it would be simple at first, like Cozy was, but finding out not so much. Review Source AS Armando S. Real Estate Developer and CEO Real Estate Used the software for: Less than 6 months ### "An application that just works at a value! " September 23, 2022 4.0 Problems - tenant management (keeping everything in one place). And the benefits to this when having multiple properties is enormous. Pros The software offers all dashboards any landlord would need - rent management; maintenance requests; tenant documents and files; and more. It also offers an easy and intuitive site for tenants, which is incredibly important for any landlord. Data shows that tenants are more inclined to use an app that is easy to use. And thankfully RentRedi is simple to use that each one of my tenants have shared positive feedback, and as a landlord, this is what you want to hear. Additionally, it works nice by giving you the option to text your tenants, that feature is nice since text is slowly becoming the next email. A job well done in putting together a tool that just works at a valued price. Highly recommend landlords start with RentRedi, easy to use, affordable, and intuitive for any tenant. Cons The only con is how slow the deposits take from when tenants pay. It takes about 3-4 business days, so it would be nice where we can speed this up a 1-2 business days. With how competitive the market is, other software programs advertise one business day transfers. Otherwise, the software is incredible! Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing RentRedi It was truly intuitive and not overwhelming for both the landlord and tenant. Review Source JS Jared S. Property Owner Real Estate Used the software for: 6-12 months ### "Go paperless and streamline your rent collection" February 7, 2023 5.0 Pros Everything is in one place and almost every scenario we have come across in 12 months using the app have been covered! Cons Some of the payment details on the tenant side could be a little more clear. The one particular one is that if a tenant has a separate payment account for rent they need at least $1 extra for the payment fee. I went back and forth with a tenant for several days until he was able to figure this out. Review Source Response from RentRedi March 24, 2023 Hi Jared! Thank you so much for this 5-star review! We appreciate that you're able to go paperless and streamline your rent collection! :) Additionally, thanks for flagging up the $1 fee. This is the ACH processing fee for tenants to pay rent, and we apologize that this was not more clear in the app. LP Lacee P. Operational Manager Real Estate Used the software for: 6-12 months ### "Very pleased with this product" March 14, 2023 5.0 I am very pleased. I have told many different people how wonderful this product is. Pros I love the fact that my tenants can add all of their issues in the portal, and I receive an email right away. Cons The timing of the funds to hit my accounts. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Was trying to find a product that I could have everyone benefit from. Review Source Response from RentRedi March 24, 2023 Thank you so much for this kind review, we hope you continue to enjoy using the app! Thank you also for spreading the RentRedi love and mentioning our product to others. PL Parker L. Owner Real Estate Used the software for: Less than 6 months ### "Rent Redi Review" October 20, 2023 4.0 It really has been great! Love the price and the ease of use! Pros It really has been great! Love the price and the ease of use! Cons The charge features are a little difficult to understand Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) The price and ease of RentRedi Review Source Response from RentRedi October 23, 2023 Hi Parker! Thank you so much for taking the time to leave us a review, we really appreciate it. We're glad you're enjoying RentRedi and hope you continue to find it useful in managing your properties! MD Marc D. Co-Owner Real Estate Used the software for: Less than 6 months ### "BlueSpire Property Management" February 14, 2024 5.0 Extremely professional and helpful when issues arise. Pros The simplicity of setting up tenants and payments. Cons Can’t really think of any cons at the moment. Reason for choosing RentRedi Simplicity and price point that makes it worth the investment. Review Source CD Cory D. Owner Real Estate Used the software for: 2+ years ### "Corys Review" February 21, 2023 5.0 Great. I used to use apartments.com but I couldnt figure out how to set up automatic late fees the way our lease charges them. Pros I like the way that late fees are automatically calculated and added. Cons I don't love the "tiles" for each months rent. I'd rather have line by line transactions.I wish it were easier to call in for support. Review Source Response from RentRedi March 24, 2023 Hi Cory! Thank you so much for this great review. We're glad you're liking the auto-late fees feature so much! HT Hannah T. Landlord Real Estate Used the software for: 1-2 years ### "Great product" October 28, 2023 5.0 Pros Love the ease App function is great Love the communication options and maintenance features Cons Which their was a lease creation and signature option Review Source Response from RentRedi November 1, 2023 Hi Hannah, thanks for your review and feedback. We appreciate you taking the time to do that and give us feedback on where we can improve! We hope you continue to enjoy using RentRedi for its app, communication, and maintenance features! Talk to a Capterra advisor for free and get results within 15 minutes.