# Page 4 | RentRedi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is RentRedi the right Property Management solution for you? Explore 120 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199707/RentRedi/reviews --- RentRedi 4.5 (120) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of RentRedi ## Showing most helpful reviews Showing 76-100 of 120 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GS Gasper S. Broker/owner Real Estate Used the software for: Less than 6 months ### "Almost perfect" November 22, 2022 4.0 Overall this is a great system for the price. I have had it in use for less than 6 months but I believe, after a few weeks of research that this is the best product in the market today. Pros This system is easy to learn and the tracking of your tenants rents is a breeze. The app allows the tenants to send rent conveniently which all of them have reported to me is appreciated and efficient. Cons In my situation I manage property leases for landlords. This system does not allow you to split a tenants payment between yourself and the landlord. This one step would save me a ton of time and effort. Their tech department said they were working on a solution but I haven’t heard of any updates. Review Source WS Waunita S. Managing Director Real Estate Used the software for: 6-12 months ### "It gets the job done..." February 15, 2024 4.0 Pros Collects the rent payments with minimal cost to tenants. Cons Listing the property was a huge headache. Deposits could be faster. Alternatives considered [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/) Reason for choosing RentRedi I liked the demo, and it was free with a BiggerPockets Pro membership. Review Source Response from RentRedi February 19, 2024 Hi Waunita, thank you so much for your review! We're glad that collecting rent is easy for you and your tenants! For listings, we are working to improve the process so if you have any suggestions, please email design@rentredi.com. We welcome any feedback! LE Lance E. Property Manager Real Estate Used the software for: 1-2 years ### "Satisfaction and gratitude of RentRedi awesome software." October 30, 2023 5.0 From the very beginner, RentRedi has proven to be an incredible efficient and reliable tool to managing our rental properties. Pros Easy to use over all platforms (phone, Computer). Cons The time between tenants payment and payment received. Review Source Response from RentRedi November 1, 2023 Hi Lance! Thank you so much for this five-star review! We really appreciate you taking the time to leave us this feedback! GN Guillermo N. Owner Commercial Real Estate Used the software for: Less than 6 months ### "Looking for positive results" October 29, 2023 5.0 I have to make it work That’s how I feel. Pros For a person like me having to do everything on my own and needing to learn as I go and with not much time, I need results and can’t waist time or money. So it is critical that any software used produce results with the minimal time and effort. I know is not easy but, if someone from rent ready contact a new customer and make sure that person is taking advantage of all the services all will be a lot better Cons Doesn’t work the same on the iPad and sometimes while setting up, everything was erased and I had to star all over. Reason for choosing RentRedi Bigger packets recommended it That was enough for me Review Source Response from RentRedi November 1, 2023 Hi Guillermo! If there's ever anything you need from the RentRedi team, we would be more than happy to set up a time for you to chat with a member of our team. Please reach out to team@rentredi.com and we can get something scheduled! JW Jeffery W. Manager Real Estate Used the software for: 6-12 months ### "Great inexpensive software" December 12, 2022 4.0 We needed to be up and accepting applications very quickly. Speed and ease of implementation was critical. Pros The most desirable thing of this software was its ease of implementation. Cons Don’t really have any functionality that we’re not satisfied with using. Review Source JS Jamie S. Property Manager Real Estate Used the software for: Less than 6 months ### "Customer Service is AMAZING! " January 5, 2021 5.0 Overall, we are extremely satisfied with this product. The customer service is outstanding!! I cannot say enough about how great their customer support team has been. They are timely, polite, knowledgeable, and willing to go above and beyond to help. They have held my hand through my learning curve and I couldn’t be more appreciative. I would recommend this Rentredi.com to anyone who takes their business seriously. Pros One of my favorite features is the ability to have all charges listed for the tenant’s duration of their lease. It allows me notify all tenants at one time. The user friendly application process for prospective tenants is excellent. We have filled two units within less than a month due to the ease of multiple advertising outlets in one place and the prequalify screening eliminates unnecessary showings. Our maintenance manager is notified when a tenant put in a request and is able to complete the job 100% through the app. Cons My lease favorite part about this software is tenants are only able to use the app from a mobile phone. They are not able to use a computer and that has been challenging with my older tenants. There has also been issues with tenants downloading the landlord app rather than the tenant app which causes confusion. Review Source TG Taydum G. Property Manager Facilities Services Used the software for: Less than 6 months ### "Great Management system " February 2, 2024 5.0 I’m happy with the product. I love their customer service. Pros The quality for the price. The system is overall user friendly. Cons The ability to edit. I do not like that I have to delete items and enter again. I would also like the ability to live out a tenant and again not delete. Reason for choosing RentRedi It offered what I needed at a great price. Review Source Response from RentRedi February 7, 2024 Hi Taydum! Thank you for taking the time to share your thoughts on RentRedi. We are delighted to hear that you find the quality of our system and that the overall user-friendliness meets your expectations. At RentRedi, customer feedback is invaluable to us, and we're grateful for your input. If you have any further suggestions or specific features you'd like to see, please feel free to reach out to our customer support team. We are here to ensure your experience with our system remains positive and efficient! AL Aaron L. Owner Real Estate Used the software for: Less than 6 months ### "The best way to collect payments online. Improves pre-lease tenant communication. " September 13, 2022 4.0 Customer Support is unmatched and gives new landlords a lot confidence in the application. Improving the time required to process payments would help a lot. Many landlords don't allow a tenant to move into a property until a payment clears however RentRedi verifies the payment clears their system quickly so that helps. Pros I like how I can collect payments for $1 free and my tenants can choose to pay with a debit card if they wish. Also real human support is better than you can get from any other software package. Cons The time required to get paid is a week or so. Alternatives considered [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/) Reason for choosing RentRedi While RentRedi UI is a bit strange at times the Zillow UI is unusable and changes every week so it is difficult to find features each time I return to it to rent a new unit. Review Source JP Jared P. Co owner Real Estate Used the software for: 6-12 months ### "Easy to use" February 14, 2024 4.0 Overall experience has been positive and easy to use Pros It is easy to use and set up, easy to get tenants set up and easy for them to use also Cons May have to pay for additional features Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing RentRedi Price was the main reason this product was chosen Review Source CG Cherise G. Owner Real Estate Used the software for: Less than 6 months ### "Work smarter, not harder!" October 19, 2023 5.0 So glad we went with RentRedi first, no problems! Pros We love the comprehensive coverage that we have with RentRedi. We can use it for all of our property management (collecting rent, advertising, sending reminders to renters etc.) and it's all done from the comfort of our home or on the go! Cons We don't have any complaints with RentRedi. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing RentRedi RentRedi was more comprehensive and came highly recommended. Review Source Response from RentRedi October 20, 2023 Hi Cherise! Thank you so much for choosing RentRedi for your property management needs. We appreciate you using RentRedi and taking the time to leave this feedback! CW Christina W. President Legal Services Used the software for: Less than 6 months ### "Awful Software " March 13, 2024 1.0 AWFUL AWFUL AWFUL AWFUL Get the message? Pros Absolutely nothing. This is the worse software I have had to use in the last ten years. Cons I can never tell if a tenant has paid their rent. The system changes the numbers that I input and then charges me to change them back. At 20 cents per month- I am being over charged. Switched from [eRentPayment](https://www.capterra.com/p/167346/eRentPayment/) Forced to- Rent Redi bought erentpayment Review Source Response from RentRedi March 14, 2024 Hi Christina, thank you so much for reaching out and giving us this feedback. We appreciate your insights into how we can improve our processes. A RentRedi representative will be reaching out to help address any concerns or questions you have! VR Verified Reviewer Owner Real Estate Used the software for: Less than 6 months ### "Great product but lacking in some key areas" March 10, 2021 3.0 It was great working with them they just have too much work to do before it is as useful as TenantCloud Pros It is very easy to setup and has great customer support. The notification template is helpful to send quick messages to all tenants in a building! Cons The tenant payment options are really painful to manage and working with support didn't fix this. The $1 ACH fee is not okay to past to the tenants, that is why I left and started using TenantCloud. T Alternatives considered [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) Reason for choosing RentRedi I ended up using Tenant Cloud Review Source TC Tia C. Property Manager Real Estate Used the software for: Less than 6 months ### "PM's savior" February 21, 2023 5.0 My overall experience is great! Support is super helpful and the turnaround time on my issues have been at least within 24 hours. Pros That is so user friendly. What I love most is that I can set up different bank account for different properties. Oh! Everything is automated. You can't beat that! Cons None at this time. I nothing to report at this time. Reason for choosing RentRedi Simplicity. Review Source Response from RentRedi March 24, 2023 Hi Tia! We thank you so much for this amazing review. We're glad you like using the property-specific bank accounts and the automation. Our goal is to make everything as easy as possible! :) SH Sonia H. President Commercial Real Estate Used the software for: Less than 6 months ### "A no brainer " May 29, 2020 5.0 I was frustrated with management fired them and now adding a forum that was foreign was difficult, but this team at Rentredi made any obstacles measurable. They were super patient with me and the tenants. It made my transition measurable and a complete success! A large portfolio organized in less than 2 weeks and 100% collection success! Pros Functionalities, one stop all. Marketing, collecting, notices, synchronized with the tenants and best, maintenance tickets created by tenants goes to everyone at the same time to workers and staff. Tenants can also see you are doing something about it and care. One less call to make for maintenance as it is instant! My maintenance guys call me “genius” for having this service. People rather work with me than others that don’t have a formulaic organized for them to follow and communicate effectively. Cons Marketing for tenants wasn’t 100% yet accurate in synchronizing. So that’s ok. Ideally I’d like to see the marketing, once The back ground check is done and application is in place it synchronizes into a new tenant option. One less step to add them. But minor. Review Source JD Jordan D. Owner Real Estate Used the software for: Less than 6 months ### "RentRedi review " October 19, 2023 5.0 Overall it has been a good experience. Pros It’s very easy to use. Once you get your rebate set up the payments are delivered quickly and managing my properties became a breeze. Cons I don’t like that you have to pay extra for the accounting. I feel that should be included in the price. Review Source Response from RentRedi October 20, 2023 Hi there! Thank you so much for this 5-star review. We really appreciate you taking the time to rate us and give us feedback. We take everyone's insights into consideration and appreciate your feedback! YG Yolanda G. Manager Real Estate Used the software for: 6-12 months ### "Loving RentRedi" November 15, 2022 4.0 Rent tracking online payments. Pros Customer service, price and ease of use. Cons Need ledgers, final account statements, work order comments. Reason for choosing RentRedi Price and ease of use. Review Source SB Scott B. Owner Real Estate Used the software for: 1-2 years ### "Great product" March 16, 2020 5.0 Excellent customer service. They listen to suggestions to adapt to users needs and if the idea works they add it to the platform. Pros The ease of use for myself and my tenants. They are able to pay rent (saves a lot of trips to the bank), let me know of maintenance issues, and I can upload all the rent payments to quickbooks. As a small landlord RentRedi has saved me hours of work per week. Cons Set up. Nothing to do with Rent Redi (actually they helped out a lot with set up via live chat and email). Review Source KA KRISTIN A. owner Real Estate Used the software for: Less than 6 months ### "pretty simple" January 19, 2021 5.0 RentRedi was suggested in a podcast I listen to called BiggerPockets. They typically only use and suggest pretty great things so I figured I would try. The program is fairly in depth and can do pretty much anything you want it to. Not everything is super self explanatory but I will say, the second I have a question, and I have a lot, they answer them immediately. Using new software isn't the easiest to learn for me typically since I am basically tech-illiterate, however this one is simple enough I can use it yet still has plenty of in depth features. I highly recommend. Pros I love that this software can do everything from screening the tenant to charging them late fees once they are in. Cons I wish the main screen was simpler to use. The main thing I need to see everyday is who has paid, who has yet to pay, and any maintenance requests. You have to go into each units page to see if the tenant has paid or not. So that gets tedious. I also wish deposits were quicker. They do take over a week. I did ask and that is suppose to get faster the longer I use the software however. Review Source BS Benton S. Owner Real Estate Used the software for: Less than 6 months ### "Mostly Great" February 21, 2023 5.0 Pros I love the ease of collecting the rent online and the customer service from the team. MY tenants have had no problem using it nor me. My only complaint is with the Latchel Maintenance program, which has been frustrating as best. I have place two requests, and both went unfulfilled, and I had to service these issues myself. Cons Though I am still in the process of figuring how much of the software I want to use, I was defintely disappointed with the Latchel Maintenance Program. Reason for choosing RentRedi Recommended and has a great reputation Review Source Response from RentRedi March 24, 2023 Hi Benton, thank you so much for this 5-star review. We really appreciate your feedback. We're sorry the Latchel experience didn't meet your expectations, we'd love to hear how we can improve this for you. DE Darren E. Owner Real Estate Used the software for: 1-2 years ### "Incredibly Flexible Rental Data Management and Collection Software" March 26, 2020 5.0 Excellent! Pros The staff are available for phone calls and online chats and make changes to the software about as quickly as I've come up with them. Cons Many of the automatic features, currently available, were not available, until recently. I would still like an easy way to pull a payment from a tenant if they have not paid it themselves or set up an auto-pay Reason for choosing RentRedi Simple dashboard was very attractive, pricing was extremely reasonable. Review Source MB Marjorie B. Administrator Hospitality Used the software for: 6-12 months ### "Great rental management software" January 24, 2023 5.0 I am new to the midterm rental business and I was amazed how comfortable using the Rentredi platform. Pros The customer support. Whenever I have a question, I can get an answer quickly. Cons I received a discount card in the mail after I enrolled in Rentredi and it was not honored. Review Source DF Debra F. Manager Real Estate Used the software for: Less than 6 months ### "Expectations and delivery" February 7, 2023 2.0 i chose over rentredi over furniture finders and it doesn't seem to be an easier process in managing the tenants and tracking payments. also, the lease agreements was used but i didn't like the format and it seemed like it wasn't accurate for the state. i'd rather use one system for every tenant or have my property management use one system but we are having too many issues with software Pros esthetically pleasing, appeared to be easy setup but help guides used Cons tenant was not able to use app; stated that it was flaky and non responsive at times. tracking applications, tenants, etc. was not successfully; tenant couldn't send the application(s) back through the system. applications, verification process, etc. was not updated in quick time to see current statuses. payment option was not trustworthy for tenant Review Source Response from RentRedi March 24, 2023 Hi Debra! Thank you so much for taking the time to leave this feedback. We're sorry the tenant app wasn't working out for you. We have live customer support in the help chat or by email (team@RentRedi.com) and phone ((917) 793-6068) if you ever need help with the app or potential bugs! CA Carrie A. Real Estate Investor Real Estate Used the software for: 6-12 months ### "RentRedi is the best Prop Mgmt Tool for the Small Biz Landlord" June 25, 2020 5.0 I love this tool for managing my few rentals that I have. It is so simple to use and very inexpensive. I had a little trouble figuring out how to enter in past rents, but the online chat support answered me quickly and resolved it right away. Support also went out of their way to contact me to tell me I created a duplicate account for a property. I was trying something out with another account a didn't know how to delete it. They quickly walked me through it and all was good! Pros RentRedi is very easy to set up and get started with. It took minutes for me to set up my first rental property and all the payments expected for the lease. Cons Nothing really. It is just a quick and simple landlord tool for little money. Alternatives considered [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing RentRedi Since I only have a few rentals, I didn't need all the functionality of Buildium and Propertyware. I wanted something simple for me to use and generate reports. RentRendi was very reasonable (<$20/mo). They are also listed in preferred companies on BiggerPockets.com so I knew they a reputable company. Review Source BI Bryan I. CEO Real Estate Used the software for: Less than 6 months ### "Huge Timesaver for Self Managing Landlords" October 19, 2023 5.0 Pros Being able to have one app that can take me from marketing my property to find a tenant all the way to collecting my first rent payment is crucial. Then after that it continues to help you manage and make many processes seamless. Cons The app can be a little glitchy sometimes for both the landlord side and tenant side when I tested it. But most problems were fixed by opening and closing the app. Review Source Response from RentRedi October 20, 2023 Hi Bryan! Thank you so much for this great review and feedback. We're glad that you're able to self-manage your properties using RentRedi! AL Andrew L. Supervisor Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "All-in-one Stop Shop for everyone!" November 20, 2022 4.0 Customer Service agents are so fast, efficent and super helpful! They are really good at getting you the information you need and always ask if you need help with anything else before exiting chat. You get copies of all the chats you have had on email which is helpful as well! There are quick Youtube tutorial how-to's for both landlords and tenants that show you exactly what screens to use as well as explain it well! Pros The app! It's with you wherever you go! Both tenants and property management/landlord(s) have their own app! On the landlord/property management side you can email rental applications, cross-posts ads to 3 different real estate sites, prescreen tenants, credit & background checks and you can even receive ACH rent payments from tenants! Cons Locating the area where ACH payments are received by tenants has way too many steps. The $1 ACH processing fee for rent turns off tenants and landlords/owners. Switched from [Avail](https://www.capterra.com/p/181119/Avail/) They didn't have an app, just a website. They lacked in customer service, no chat and I had to leave messages on voicemail with questions the turn around time for them to get back to me was way to long. 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