# Page 5 | RentRedi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is RentRedi the right Property Management solution for you? Explore 120 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199707/RentRedi/reviews --- RentRedi 4.5 (120) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of RentRedi ## Showing most helpful reviews Showing 101-120 of 120 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use gV gilberto V. OWNER Real Estate Used the software for: Less than 6 months ### "Poor customer service, they develop the app and than they hire a cheap customer service" October 11, 2023 3.0 Pros Easy to use, for the thing I need to do I think the software has all the features and more with a reasonable price Cons The process for creating a payment profile is not clear. They ask to upload documents but they do not give any feedback. Considering that they create an ACH profile I cannot see why all of this. Review Source Response from RentRedi October 18, 2023 Hi there! We are sorry to hear that your experience wasn't the best, and we appreciate you taking the time to leave this feedback. We ask for verification documents to ensure that we keep our platform safe for everyone. If you ever need any help, please feel free to reach out to our Customer Success team at team@rentredi.com and we will help you out! JS Juan S. Owner Real Estate Used the software for: 6-12 months ### "Smooth way to manage" January 5, 2021 5.0 I love the utilize the app to my phone. Real easy to operate. Allows me to multitask with my properties Pros The system is really efficient. I enjoyed the live chat. They are extremely quick on the return. Cons I have nothing negative to say. I enjoy the app to the fullest. Reason for choosing RentRedi N/a Review Source dK danielle K. operations manager Commercial Real Estate Used the software for: Less than 6 months ### "happy camper" January 19, 2021 5.0 Pros \- easy to set up - great customer service (very quick & responsive) - easy to help tenants - love "e-sign" option Cons \- would like to see better reporting options - would like to have option to add credits to individual tenants - would like easier process to move tenant to a new unit (and not lose their history) - would like to customize "home screen" Review Source ME Maegan E. Owner Real Estate Used the software for: Less than 6 months ### "Easy rent collection" June 30, 2022 5.0 I love the ease of being able to collect rent, notify tenants of any issues and respond to maintenance requests. Pros I like that all the documents for my renters are all in one place. The app has the applicant sign documents with a selfie while holding their ID. This is an important step in being able to verify and hold a renter to the issues they agreed to. Cons Onboarding was a bit difficult which is why I couldn't give 5 stars. I had to repeatedly reach out to the online help desk because the start up information was difficult to find. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) More affordable Review Source DH Damien H. Property Owner Real Estate Used the software for: 1-2 years ### "RentRedi review" April 23, 2020 5.0 I love using the software because the customer service is very good. If I have a problem they resolve it pretty quickly. They call my tenants to help them with their problems as well. Pros The one thing I like most about the software is how I can control the way my tenants pay, meaning I can allow partial payments, full payments or no payments. Cons I wish the software was also web based. Review Source LM Lydia M. Owner Real Estate Used the software for: Less than 6 months ### "Great service " October 19, 2023 5.0 Pros Easy to get started. Has everything I need! Cons Would like to be able to show only certain properties, remove when I sell without totally deleting them. Review Source Response from RentRedi October 20, 2023 Thank you so much for this review and feedback. We really appreciate and hope you continue to enjoy using RentRedi! RJ Regina J. Property Manager Real Estate Used the software for: 2+ years ### "Why I love RentRedi" April 22, 2020 4.0 Extremely pleasurable Pros As a licensed real estate professional, I have specific requirements I must adhere to when providing Property Management. RentRedi gives me a user friendly way to service my customers and, meet my legal requirements as a Property Manager. I don't have an excessive number of steps and different software that I have to learn and use. It's a win-win And, their customer support is outstanding! Cons Some features that I don't use but, I'm not sure I need them Review Source RN Ryan N. Executive Assistant Real Estate Used the software for: Less than 6 months ### "RentRedi Review" November 9, 2021 3.0 Overall this software lacks a lot of features that I would consider basic and the product is equally as expensive as other products that offer many more features. Pros Rent collection features and ease of allowing access to other users. Cons No automated messaging system, no automated accounting system. Lacks a lot of features that other products offer. Review Source DD Dorene D. Owner Real Estate Used the software for: Less than 6 months ### "RentRedi" December 15, 2020 5.0 Pros Super easy to use, the support staff is very efficient and helpful. Cons Only issue I have found is I would like to be able to customize the application on certain areas. It asks for a little too much information on certain levels, I own student housing so all of my applicants do not have all of the criteria they ask for and they are unable to proceed thru the application process without this information. Review Source CH Charity H. Property Owner Executive Office Used the software for: Less than 6 months ### "New Investment Property Owner" February 23, 2021 4.0 I highly recommend this easy and very affordable application for anyone getting into investment properties. Pros This software is so simple and intuitive. I love that there is no real ramp-up time. I also love that "houses" everything we need - tenant application, communication, maintenance, etc. Cons I'd like to be able to modify the number of tenant notifications but that is not currently an option. Review Source BC Bryce C. Partner Real Estate Used the software for: Less than 6 months ### "Landlord and tenant friendly" May 28, 2020 5.0 Customer service is above and beyond. When I have needed some support with the software I have had quick and accurate service to get me moving forward again. Pros I like that my tenants like the software. When you have buy in from the end user and they like it as well it certainly makes life easier. Cons I would love to see a platform for short term rental use in the future since we own both short term and long term rentals and it would be convenient to have 1 platform for all. Review Source JK Jayme K. Co-owner Real Estate Used the software for: Less than 6 months ### "Great Product" May 3, 2020 5.0 Good customer service and tech support. Pros The two things I love about this feature are the simple fact I no longer chase rent anymore ACH payment direct to account and it creates a back office for my rentals which separates it from my Renovation business. Cons Some fields are a little complicated though tech support right there to walk you through it. Review Source MK Melanie K. Property manager Real Estate Used the software for: Less than 6 months ### "Property Management" August 2, 2022 5.0 I can't say enough positive things about Rentredi Pros Very easy to use and the support has been incredible Cons Nothing, very pleased so far. I can't find a single thing to complain about Reason for choosing RentRedi Easier to use with more options and better price Review Source AL Alex L. Owner Real Estate Used the software for: 6-12 months ### "Happy" November 15, 2022 5.0 Pros Easy to use. Makes me confident that i have the necessary tools to run rentals. Cons I couldn't get an application back from tenant because banking info was requested on the application when they didn't pay that way. Review Source MS Mateo S. Property Manager Real Estate Used the software for: Less than 6 months ### "Good start" October 20, 2023 3.0 Pros Processing of online payments, and managing various properties. Cons Interface is horrible and not reliable. The mobile application literally loads the website in HTML. Review Source Response from RentRedi October 23, 2023 Hi Mateo, we would love to learn more about your experience with the mobile app and interface. Please reach out to us at team@rentredi.com so we can learn more! TT Todd T. Owner Real Estate Used the software for: 1-2 years ### "Remote Rent Collections" July 20, 2022 5.0 Excellent. Pros We found it easy to learn to use, to use and to make changes as developments were discovered. Cons Customers having initial challenges with setup and linking their bank accounts for making on0time payments. Review Source CF Cody F. Landlord Real Estate Used the software for: Less than 6 months ### "First time landlord using rent redi " February 16, 2021 5.0 Pros We had a little issue with setting up the ACH bank transfer when the tenants were sending over the security deposit but rent redi was very responsive when I reached out every time and since then have had no issues. I definitely plan on using them to help grow our rental business. Cons There was an issue with the ACH bank transfer that delayed the security deposit but we got it resolved after reaching out. Reason for choosing RentRedi Recommended by BP and seemed to be a good fit for what we are trying to do. Review Source AG Angie G. Owner Real Estate Used the software for: Less than 6 months ### "Excellent choice for managing multiple rentals" July 28, 2020 5.0 Pros I am extremely happy with my choice to use RentRedi for managing information for my properties and my tenants. I can put so much information all in one place and I know it is safe and backed-up. My tenants also find it easy to use. RentRedi is continually improving and providing new options for Landlords. I'm very pleased with RentRedi. Cons I find that the website is not totally intuitive. On occasion I have to search the site to find the information I need. If I have trouble, I simply chat or call a rep at RentRedi. They have always been very helpful and are usually available immediately. Review Source RN Rhonda N. executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Help has arrived" December 13, 2022 5.0 awesome Pros what i like most is how easy it was to set up. step by step. easy as 123. I f by chance you still dont understand, customer service is AWESOME. they will stay with you until you are satisfied. Customer service will also reach out to you within a few days just to see if everything is working in right for you Cons im new with the product. Therefore, I dont have any complaints Review Source TB Tina B. landlord Real Estate Used the software for: Less than 6 months ### "Landlord" August 16, 2022 4.0 Customer service is AWESOME! So responsive and will tail you until you find your answers. You can get someone immediately or schedule a one on one for training. Pros The ease of tenants paying is automated. I dont have to think about collecting the rent and its deposited right into my account Cons I htink with allnew programs your learning you have to give it a minute to become familiar. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.