# Bolster Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bolster the right Construction Estimating solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/199769/Bolster/reviews/

---

Bolster

4.3 (79)

[View alternatives](https://www.capterra.com/p/199769/Bolster/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 21st, 2026

# Reviews of Bolster

Ease of use

4.1

Customer Service

4.4

## Pros and Cons in Reviews

RT

Russell T

Office ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“You only get one chance at making a good first impression - Bolster does that very well by combining Text, Images and Pricing for all the various options.“

May 28, 2026

JH

Joshua H

PresidentConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“I wish the system auto-populated client information, and the search feature is a little difficult to navigate.“

June 7, 2026

Jessica Rachel L

Sales and DesignConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“It has enabled my estimating team to work in coordination and in a timely manner.“

January 30, 2026

Ted G

OwnerConstruction, 2 - 10 employeesUsed the software for: 1-2 years.

“The pipeline feature that bolster has is not as customizable as I'd like to see.“

March 5, 2026

GB

Gerencia B

General ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months.

“I was amazed at how Bolster was able to give a live price update depending on the choices of the client in terms of material choices and changes on materials or deductions on the quantity of the building materials.“

April 16, 2025

TM

Tim M

OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“The app has some issues with sizing on android apps that can be annoying at times.“

February 18, 2026

Eric N

ConsultantPublic Policy, 11 - 50 employeesUsed the software for: Less than 6 months.

“I loved how Bolster nails super-fast matches with killer interim execs, game-changer for quick wins without the hiring hassle“

December 15, 2025

Cristopher O

OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“The number of bugs and minor details that don't work when clicking on some options.“

May 3, 2026

## Showing most helpful reviews

Showing 1-25 of 79 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ted G.  
Owner  
Construction  
Used the software for: 1-2 years

### "Game-changing software for the right-now!"

March 5, 2026

5.0

Very positive. From dealing with \[sensitive content hidden\] in sales (he was very patient, and gave multiple demos), and \[sensitive content hidden\] on the customer support side, whenever we have new folks that need to train, etc., \[sensitive content hidden\] is there to help!

Pros

I like the new feel and concept of Bolster, being able to deliver a DYNAMIC "Good, Better, Best" option for my clients. Other competitors also offer this, but the function is not nearly there as far as how fluid they are. Once the initial setup of items is complete in Bolster, turning them into full blown selections for our clients is game-changing!

Cons

The pipeline feature that bolster has is not as customizable as I'd like to see. In similar products, you have a lot more freedom to change the way your pipeline looks, IE- more columns, split by groups/region, etc.

Alternatives considered

[JobTread](https://www.capterra.com/p/218503/JobTread/)

Reason for choosing Bolster

Job Tread's pipeline was fantastic, but their ability to price products in a "good, better, best" state was not as good.

Switched from

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Greater functionality and pricing, at the cost of a not-as-great pipeline.

Review Source

TM

Tim M.  
Owner  
Construction  
Used the software for: 2+ years

### "Cost Certified "

February 18, 2026

5.0

Bolster’s Cost Certified App has been a game changer for my business. It’s an incredibly well-built platform that makes creating detailed, professional quotes straightforward and efficient. Over the past few years, this app has saved me hundreds of hours. Instead of spending evenings buried in spreadsheets, I can focus on prospecting, managing projects, and growing my business. For contractors who value accuracy, transparency, and efficiency, this is a tool worth having in your stack. Highly recommend.

Pros

The product is extremely ease of use and has a very small learning curve, it is fantastic at creating quotes and estimate in a timely manner.

Cons

The app has some issues with sizing on android apps that can be annoying at times. Looking for past jobs can be a bit of a hassle.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Bolster

I prefered how easy it was to make and customize a quote

Review Source

BW

Brooks W.  
Owner  
Construction  
Used the software for: 6-12 months

### "Company Owner"

June 19, 2025

1.0

My initial rep was great and very helpful however he left the company, and no one picked up where he left off, so I was never able to use the software at all

Pros

I liked the idea of the software; however, they never finished setting up my software to allow me to use it. They would not provide a refund, so my experience felt like a total scam.

Cons

Inability to get the roofing and bathroom estimating templates created. They did not finish the templates for me to use them.

Review Source

Justin B.  
President  
Construction  
Used the software for: Less than 6 months

### "Bolster is fabulous. This is the one."

March 31, 2026

5.0

great customer service. prompt response time. fair in solving discrepancies due to shortcomings in development

Pros

effective in systematizing a challenging estimating process. allows estimates to get out the door far faster in a more presentable way.

Cons

learning any new software is challenging. it took months to get to a comfortable place. still leaning into optimization.

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Buildertrend was clunky and essentially inoperable. Support staff was arrogant.

Review Source

KW

Kevin W.  
President  
Construction  
Used the software for: 6-12 months

### "Excellent Program"

February 20, 2025

5.0

It is a tool that has helped make my estimating more efficient. I love that just as we seek to improve processes in our company they too are growing with us.

Pros

Bolster is customizable to many styles of estimating. The customer support just keeps geting better. \[sensitive content hidden\] has always been so responsive and really makes sure you understand a concept before letting you go. They are open to suggestions to improve the system, with having their development team in house.

Cons

I'm not an IT guy so it took me a bit to get used to. I am sure someone who is more adept at software will have no problem. The PDF format that I print out for the hardcopy is quite lengthy. Consolidation would make it easier to look through for client and crew. I would like to see the Change Order component populate as a separate summary from the originally signed estimate. That way the client and crew doesn't have to sift throught the entire original estimate to find the changes.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)[Xactimate](https://www.capterra.com/p/214125/Xactimate/)

Reason for choosing Bolster

The features cater themselves to a custom builder and I can see a custom builder was involved in the design

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Too much room for human error on spreadsheets. Wanted to increase speed and efficiency of estimating

Review Source

VR

Verified Reviewer  
Sales and Design  
Construction  
Used the software for: 2+ years

### "A game changer for remote teams."

January 30, 2026

4.0

In spite of the cons, I would say that the software is worth it. It has enabled my estimating team to work in coordination and in a timely manner. The Bolster Support team typically responds quickly and is always helpful.

Pros

Top two pros: Customization and Speed Love that I am able to tailor pricing to meet my company's needs. With the template features the turnaround time has sped up immensly.

Cons

Top Two: Aesthetics and Technical Issues Every now and again there are glitches or features will "act incorrectly." Best way to deal with this is to make sure you are saving your work, and double check before sending out estimates. I miss the Aesthetics and user experience of the Cost Certified version of this software. It had more visual appeal.

Review Source

RC

Richard C.  
Owner  
Construction  
Used the software for: 1-2 years

### "Business was Bolstered"

May 4, 2026

5.0

Pros

A very Robust system that allows me to complete a comprehensive estimate in a fraction of the time I used to do an estimate in. The value is definitely there in the time it saves me while delivering a professional proposal to my clients.

Cons

I guess it's not a bad thing but the updates will throw me off for a minute. I would rather the updates though instead of an outdated system.

Review Source

Levi P.  
Consultant  
Construction  
Used the software for: 6-12 months

### "Best sales software for contractors out there"

February 26, 2026

5.0

Worth it if you commit to it. Its a great software to boost sales with presentations and options, and upgrades.

Pros

Sales is the top priority in our contracting business and this definitely solved it! The presentations, options upgrades and selections are the number one feature.

Cons

Set up time can be long. We took about 2 months to fully implement everything and put all our supplier pricing in the software.

Review Source

JQ

Joe Q.  
owner  
Construction  
Used the software for: 1-2 years

### " We love Bolster!"

October 1, 2025

5.0

the team has been very supportive with set up and ongoing support. We've had positive feedback from client

Pros

Estimate creation is easy, learning curve is short The estimates are appealing to look at. The interactive capabilities for the clients to build their own budget

Cons

price is a high, we only is the estimating feature. Some of our assemblies we've built and inputted all the pricing have not been accurate when presenting with clients

Review Source

JK

John K.  
Owner  
Construction  
Used the software for: 1-2 years

### "Roof quoting"

March 25, 2026

5.0

It's been great, very helpful to have in my pocket. I love how it makes each and every client agree to terms and conditions.

Pros

I love how it gives customers clear options and colors. Keeps me from having to show them all the colors everytime

Cons

It is a bit complicated to operate, but they do train us. I would wish though that the overall price went way down after we didn't meed any training anymore

Review Source

DF

Deann F.  
Sales coordinator  
Construction  
Used the software for: 2+ years

### "This program has been a huge Gamechanger!"

April 3, 2024

5.0

The support we have received from their team has been absolutely amazing!!! I can not say enough. We have never experienced such a knowledgeable supportive team that genuinely wants to problem solve as needed and stay on top of any request. A+

Pros

The professional proposals that we accurately and quickly get to clients where they have options right within the system. How easily it customizes to our niche business and makes the process clean from start to finish.

Cons

There’s really nothing we did not like. Because our company offers a very custom product, it took some time to get our items into system but it has paid off!!!!

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Looking for an option to help streamline our estimate process. We couldn’t be happier!

Review Source

MC

Miles C.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Best Business Purchase For Growth"

June 2, 2022

5.0

Every contact point with the Cost Certified team is a breeze. They are genuine people who are trying to help contractors improve their processes and grow their business. They have answered every question, responded to every email and call, and even set up last minute meetings with me to make sure I can make the best use of the platform. The sales team is exceptional, the customer service and onboarding is phenomenal, and the resources available are amazing!

Pros

I have saved so much time on estimating. I used to spend at least 10-15 hours each week calculating estimates and typing up fancy proposals for my customers. I could only see a limited amount of prospects just because it took so much time. Since I started using Cost Certified, each quote takes me about 10 minutes tops! I can spend more time actually talking with my customers about their projects and providing better service instead of wasting time estimating. The best part is, the whole proposal is interactive. My customers love it! It gives them the ability to choose their own budget, and I end up having more productive conversations now that they can pick and choose on their own. Cost Certified is so detailed, precise, and professional, that I ended up booking a big project over the phone. That is something that I have never done before in my 4 years in home improvement sales!

Cons

The ONLY potential downside is the time it takes to set up. However, just like anything in business, you need to invest before you can make profits. I invested a decent amount of time to understand how the system works and to customize it to my specific projects. The time it has saved me just in the last few months is easily a 5-10x return. This software is an absolute "must have"!

Reason for choosing Bolster

I looked at a couple different products, but Cost Certified was the only one that I really felt comfortable with the support and service. The other companies sent me email after email, but Cost Certified was the only one that called and took the time to talk with me. Once I made the purchase, it was a seamless transition to the onboarding team, and they have spent countless hours making sure my estimating process is as easy and professional as possible.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

I made my own excel sheet to estimate, but it took way too long, it didn't look professional, and I had typos and errors that were impossible to find or fix.

Review Source

Erick L.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Efficient Sales Management"

December 20, 2025

5.0

Overall, Bolster is a solid platform that improves sales visibility and efficiency. It’s especially useful for teams that want better structure and insights into their pipeline.

Pros

I like how Bolster makes it easy to track deals and manage sales activity with a clean, intuitive interface. The automation and reporting tools help save time and keep everything organized.

Cons

Some advanced features take time to fully learn, and customization options can feel limited in certain workflows. Pricing may be high for smaller teams.

Review Source

Jerome D.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Fast quotes and growing larger jobs"

January 29, 2025

5.0

Good software for quoting and winning jobs, we are able to win higher jobs with the same amount of customers for our small construction business.

Pros

WE like the quoting speed as we are able to have someone take measurements, and then return the quote to the client within a few hours using templates

Cons

Still waiting for some features like cards to be released

Alternatives considered

[JobTread](https://www.capterra.com/p/218503/JobTread/)

Reason for choosing Bolster

Value for money, more professional quotes

Review Source

TV

Tiffany V.  
Systems Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Promoting client self-determination on project individualization"

May 6, 2025

4.0

Pros

Bolster allows the clients to make specific decisions regarding the choice of the finishes as well as options that have an equivalent immediate impact on the cost. This makes it possible for clients to have their demands met fully and less require many edit of the work done.

Cons

The choice of abbreviations may be confusing for the clients due to the specificity of the construction works terminology. Breaking it down into simpler terms and use of illustrations may help ease the pressure on the clients in a very technical area.​

Review Source

LP

Lucas P.  
CMO  
Civil Engineering  
Used the software for: 1-2 years

### "Good workflow"

February 28, 2025

5.0

Im using for 2 years now. It helps a lot with estimates

Pros

So good platform to help you with everyday estimates.

Cons

There is no one thing that I don’t like of the platform

Review Source

MG

Maryana G.  
Principal  
Construction  
Used the software for: 6-12 months

### "Half-baked, and unusable"

December 16, 2024

1.0

Amateur hour. This product is so incomplete as to be unusable. They take your money anyway -- for the year. Borderline scam.

Pros

The concept is fine. Wish they would bother to execute it.

Cons

Paying 6K for a half-baked, not thought through product that they'd like for us to build for them.

Review Source

Response from Bolster

January 23, 2025

Hi Maryana, Thank you for sharing your feedback. We understand your concerns and apologize for any frustration. In May 2024, you and your company signed up for a one-year subscription but did not access Bolster for several months. In the meantime, we released a new version of the app with significant improvements. As a startup, we’re constantly evolving, and these updates help us better serve customers like you. We want to be absolutely clear that there is no intention to scam anyone. Your feedback is valuable, and we’d welcome the chance to walk you through our latest features so you can get the most out of Bolster. Thank you again for your comments, and we hope to earn your trust moving forward. Regards, The team at Bolster

KM

KIRK M.  
Business Owner  
Construction  
Used the software for: 6-12 months

### "Could be great but be prepared for the work that YOU will have to do"

February 19, 2025

3.0

It sounded like a great idea and I do believe it would have been great. We paid $3,500 for one year but never got it up and running. They don't tell you how much you will actually have to do to build the software for you. We were super disappointed in it and did not renew. We basically just threw away $3500.

Pros

It is a great concept but it is a huge load on the company to get the information to Bolster to get the software up and running.

Cons

The enormous amount of time and work it was going to take to get all the information to Bolster to be able to use the software.

Review Source

SS

Steven S.  
VP Operations  
Construction  
Used the software for: Less than 6 months

### "It will change the way you do business"

October 15, 2021

5.0

CC is awesome. The team behind it is even better. They are attentive, have a well laid out onboarding and customer success process, and guarantee you’ll get the help you need to send out great bids. \[SENSITIVE CONTENT\] was in charge of my onboarding and \[SENSITIVE CONTENT\] was my salesman. Both exceptional people.

Pros

CC streamlines the sales process. I can capture details with great ease that have eluded us for 20 years. I can take all of the pricing information in my teams head, capture it in CC, and create very detailed and accurate bids. CC is versatile enough to meet the needs of complex remodels and simple paint jobs with ease. The customer is experience is like nothing I’ve seen with other software. Want to make more money through upgrades and correctly priced change orders? Use CC. Is it worth the money? Depends…are you tired of not knowing where every penny goes? Missing things on bids? Can’t remember what you charged last time for that one-off item five years ago? Like redoing the bid ten times because the customer changes their mind necessitating 10 more phone calls? Like looking like every other contractor out there? If you like those things, just stick with your antiquated excel spreadsheet. CC will pay for itself through the upgrades you can build into it and the best customer experience I’ve seen. You’ll see more jobs and be more profitable.

Cons

There was a lot to learn. It took me a while to learn the software well enough to make quality bids. I would like to see a a better way of presenting information about my company. We show our licenses, comparison charts, etc to educate our customers to show how our company is different and brings more value to the table than other companies. You can do it in CC, but I’d like a better presentation format.

Reason for choosing Bolster

Customer experience and upgrade options.

Review Source

Response from Bolster

December 10, 2021

Thanks Steven for the detailed review. We really appreciate it. And we take your feedback very seriously. We are constantly finding ways to improve the product and user experience so your input is great.

WS

William S.  
Owner  
Construction  
Used the software for: 1-2 years

### "This will help YOU if you are a small business owner. "

December 26, 2021

5.0

\- Overall this software has been very helpful with estimating jobs quickly and efficently.

Pros

\- The software is pretty intuitive, but setting up all of the materials and assemblies will take some time. Once you have built a lot of the assemblies, i.e. fences it makes it pretty easy to put together estimates in 20-30 minutes without much hassle. - They support APIs, you just need to work with them. I talked to the development team a bit and was able to use an API to port in customer information which was super helpful. I think CRM is useful, but not inclusive and currently use JobNimbus. - Their Support is phenomenal. I would recommend you talk to them if you have any issues or if you are running into any issues. They will break down some potential options to fix the problem and see how they can work with you. \[Sensitive Content \]has been super helpful.

Cons

\- It is a bit slow at times, but I've been told they are working on that.

Review Source

NL

Nashaly L.  
Manager  
Construction  
Used the software for: Less than 6 months

### "The Future is here! "

August 31, 2020

5.0

I will like to congratulate the team behind all of this. Great work. This team has made my life so much easier I hope it can be the same for all of the people trying out this software as well.

Pros

What I most like about this product is to organize and to easy it is to use once you learn how it works. It helps to keep track of your expenses. I just truly love everything about this product. The upgrades on the estimates that YOUR clients can select themselves without you having to go back and make the changes.

Cons

Nothing bad to say. I have taken the course to help me understand all of the software.

Reason for choosing Bolster

affordable. No monthly payments. The way the \[SENSITIVE CONTENT HIDDEN\] presented his product with so much confidence and after I tried it I can tell why. This product does exactly what he advertised. I believe in what this team is doing and I believe there will be greater things to come for this software.

Review Source

Response from Bolster

September 14, 2020

Wow, thanks Nashaly for such a great review. Honestly, it's seeing reviews like this that keep us motivated day in and day out to create the best possible product in the construction industry. Thank you so much for taking the time to share and you have just made our entire team's day/week that much better. And yes, we have so much more coming to add even more value to the platform.

WH

Wendy H.  
President  
Design  
Used the software for: 6-12 months

### "Great Onboarding Experience"

October 11, 2023

5.0

I felt CostCertified was upfront from the beginning, they were supportive, honest, and transparent. My CSM was so dedicated to my onboarding and went above and beyond the allotted time working on my account, spending as much time as required to get my account fully set up. The ongoing support was a great value add, CostCertified was dedicated to constantly improving their service, which really speaks to their priority being the contractor, and delivering the best product for their customers

Pros

So customizable to the way I do business and my branding, giving my company a professional image and appearance for my customers

Cons

Customers struggled with the non-traditional estimate format

Review Source

JK

Jason K.  
Owner  
Construction  
Used the software for: 6-12 months

### "Explore Kitchens trusts CostCertified"

December 6, 2021

5.0

Pros

CostCertified.com has helped our kitchen remodeling and general contractor formulas. \[SENSITIVE CONTENT\] is a great guy and \[SENSITIVE CONTENT\] account rep has been terrific.

Cons

We do feel at this time any more features or benefits need to added

Reason for choosing Bolster

Buildertrend and the Charlottesville Virginia company

Review Source

Response from Bolster

December 10, 2021

Thanks Jason! Appreciate the review and excited to see how CostCertified is helping your company.

KP

Kristopher P.  
Owner  
Construction  
Used the software for: 2+ years

### "Awesome estimating software"

May 10, 2024

5.0

overall very happy with the program if i ever get back into renovations ill re subscribe

Pros

Once i got used to using the software doing a whole home quote was fast and simple. After setting up my database you could pick items from past quote to use over and over

Cons

The learning curve of using the software and then changing alot of the labour pricing and it was not inline with our local market

Review Source

Response from Bolster

January 23, 2025

Thanks for the review Kristopher!

CJ

Chelsea J.  
Director of Care  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Nothing like this in industry and FREE!"

January 30, 2020

5.0

It’s been amazing to use a software that simplifies the construction and renovating industry while I’m navigating renovating our home. Being able to have the assurance that knowing my payments are protected and a guarantee that you’ll have trusted estimates. I especially love being able to pick my own finishing touches in real-time. So simple and genius!!

Pros

Ease of use. Quick response time. User friendly.

Cons

I wish I would’ve known about it previously!

Review Source

Response from Bolster

February 3, 2020

Thanks Chelsea for the kind words. We definitely think we have something special that hasn't been seen in the construction industry. We hope more people will use CostCertified for a better experience.

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.