--- title: "Bolster Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bolster the right Construction Estimating solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/199769/Bolster/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Bolster 4.3 (80) [View alternatives](https://www.capterra.com/p/199769/Bolster/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Bolster Ease of use 4.1 Customer Service 4.4 ## Pros and Cons in Reviews RT Russell T Office ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “You only get one chance at making a good first impression - Bolster does that very well by combining Text, Images and Pricing for all the various options.“ May 28, 2026 JH Joshua H PresidentConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I wish the system auto-populated client information, and the search feature is a little difficult to navigate.“ June 7, 2026 GB Gerencia B General ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “I was amazed at how Bolster was able to give a live price update depending on the choices of the client in terms of material choices and changes on materials or deductions on the quantity of the building materials.“ April 16, 2025 Cristopher O OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The number of bugs and minor details that don't work when clicking on some options.“ May 3, 2026 Eric N ConsultantPublic Policy, 11 - 50 employeesUsed the software for: Less than 6 months. “I loved how Bolster nails super-fast matches with killer interim execs, game-changer for quick wins without the hiring hassle“ December 15, 2025 GK Graham K Owner, EstimatorConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “My only complaint is that the software can be "buggy" due to the constant improvements and development.“ June 15, 2026 JH Joshua H PresidentConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Bolster is a very cost effective estimating tool that makes it easy to generate detailed, professional proposals.“ June 7, 2026 Andrew B OwnerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “Software was extremely clunky and price templates did not update properly.“ March 27, 2026 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Levi P. Consultant Construction Used the software for: 6-12 months ### "Best sales software for contractors out there" February 26, 2026 5.0 Worth it if you commit to it. Its a great software to boost sales with presentations and options, and upgrades. Pros Sales is the top priority in our contracting business and this definitely solved it! The presentations, options upgrades and selections are the number one feature. Cons Set up time can be long. We took about 2 months to fully implement everything and put all our supplier pricing in the software. Review Source RT Russell T. Office Manager Construction Used the software for: 2+ years ### "Great product, with even more potential" May 28, 2026 5.0 They are very responsive to our critique and suggestions, and are passionate about placing their product as being the estimating software of choice. Together with Bolster we are developing integration with other vendors to create a totally unique customer/ store experience. Pros We are a small company that installs custom bathrooms in the Ottawa ares. You only get one chance at making a good first impression - Bolster does that very well by combining Text, Images and Pricing for all the various options. Cons Given that the software is fairly new we have discovered many bugs along the way. Having said that as the software is revised, the frequency of the bugs has dropped off significantly. Review Source BW Brooks W. Owner Construction Used the software for: 6-12 months ### "Company Owner" June 19, 2025 1.0 My initial rep was great and very helpful however he left the company, and no one picked up where he left off, so I was never able to use the software at all Pros I liked the idea of the software; however, they never finished setting up my software to allow me to use it. They would not provide a refund, so my experience felt like a total scam. Cons Inability to get the roofing and bathroom estimating templates created. They did not finish the templates for me to use them. Review Source DS Daniel S. CEO Construction Used the software for: 1-2 years ### "Bolster review" June 8, 2026 5.0 Great experience. I will continue using. Clients are happy, and my quotation speed is outstanding. 100% satisfied! Pros Great soft, User-friendly interface, My clients are happy to receive the bids via Bolster. Very helpful and quick response when customer support is requested. Cons Change order interface. I can't change the invoice amounts. Nothing more to squeeze in a min of 100 letters, sorry! Review Source VR Verified Reviewer Sales and Design Construction Used the software for: 2+ years ### "A game changer for remote teams." January 30, 2026 4.0 In spite of the cons, I would say that the software is worth it. It has enabled my estimating team to work in coordination and in a timely manner. The Bolster Support team typically responds quickly and is always helpful. Pros Top two pros: Customization and Speed Love that I am able to tailor pricing to meet my company's needs. With the template features the turnaround time has sped up immensly. Cons Top Two: Aesthetics and Technical Issues Every now and again there are glitches or features will "act incorrectly." Best way to deal with this is to make sure you are saving your work, and double check before sending out estimates. I miss the Aesthetics and user experience of the Cost Certified version of this software. It had more visual appeal. Review Source QM Quentin M. Adm Construction Used the software for: 1-2 years ### "Good overall, just need some improvemets" December 16, 2025 5.0 the support team at Bolster is very responsive and they work hard to resolve system glitches. We have been using Bolster for a couple of years and though not perfect, it has been helpful for our company to have and it is worth a try! Pros Bolster’s estimating software has many useful tools, and when building an estimate, we have ENDLESS options including a prebuilt library of items we can edit to fit our needs. Before this we used QuickBooks for sending quotes, so this has been a nice step up and we have not regretted it! Cons With that said, there are some hassles we’ve learned to navigate when creating a proposal; when clicking the “clear changes” button, just know it will get rid of ALL work including anything saved, and when changing the theme (cover photo) of an estimate - while inside the preview layout - it will automatically change it on ALL other proposals currently using that same theme, without warning. A few other tricky features that we encountered: internal messages from prospective clients can be easily overlooked and once read, the notification seems to stay on, the processing company (Plaid) used for ACH invoice payments require personal banking information that our customers feel is too invasive, we prefer to send our own review requests after we completing a job instead of Bolster’s automatic surveys that are sent to our clients (this can be turned off, if requested). With any software program, there are unpredictable bugs that have halted our progress at times, requiring some flexibility on our part. Review Source OC Olivia C. Digital creator Apparel & Fashion Used the software for: 6-12 months ### "Reliable Tool That Streamlines My Workflow" November 17, 2025 5.0 Despite a few small drawbacks, Bolster has been a reliable tool that makes my workflow smoother and more efficient. Pros I really like how easy it is to use and navigate. The features help me get tasks done faster, and the support team is always responsive. Cons Some features could be more customizable, and I’ve noticed occasional minor bugs. The pricing feels a bit high for smaller teams. Review Source RC Richard C. Owner Construction Used the software for: 1-2 years ### "Business was Bolstered" May 4, 2026 5.0 Pros A very Robust system that allows me to complete a comprehensive estimate in a fraction of the time I used to do an estimate in. The value is definitely there in the time it saves me while delivering a professional proposal to my clients. Cons I guess it's not a bad thing but the updates will throw me off for a minute. I would rather the updates though instead of an outdated system. Review Source JM Jonathan M. owner Construction Used the software for: 2+ years ### "Long Time Bolster User" June 20, 2026 5.0 Overall we like using Bolster because Bolster is continuing to innovate and provide the latest technologies to help save time Pros Love the customer support. \[sensitive content hidden\] is always quick to repsond. He's also very helpful in solving the problem Cons Would like to see more self help videos and user documentation of how to use Bolster, especially with the latest features that can be helpful for creating estimates more efficiently. Review Source Erick L. CEO Apparel & Fashion Used the software for: Less than 6 months ### "Efficient Sales Management" December 20, 2025 5.0 Overall, Bolster is a solid platform that improves sales visibility and efficiency. It’s especially useful for teams that want better structure and insights into their pipeline. Pros I like how Bolster makes it easy to track deals and manage sales activity with a clean, intuitive interface. The automation and reporting tools help save time and keep everything organized. Cons Some advanced features take time to fully learn, and customization options can feel limited in certain workflows. Pricing may be high for smaller teams. Review Source DF Deann F. Sales coordinator Construction Used the software for: 2+ years ### "This program has been a huge Gamechanger!" April 3, 2024 5.0 The support we have received from their team has been absolutely amazing!!! I can not say enough. We have never experienced such a knowledgeable supportive team that genuinely wants to problem solve as needed and stay on top of any request. A+ Pros The professional proposals that we accurately and quickly get to clients where they have options right within the system. How easily it customizes to our niche business and makes the process clean from start to finish. Cons There’s really nothing we did not like. Because our company offers a very custom product, it took some time to get our items into system but it has paid off!!!! Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Looking for an option to help streamline our estimate process. We couldn’t be happier! Review Source MC Miles C. Owner Construction Used the software for: Less than 6 months ### "Best Business Purchase For Growth" June 2, 2022 5.0 Every contact point with the Cost Certified team is a breeze. They are genuine people who are trying to help contractors improve their processes and grow their business. They have answered every question, responded to every email and call, and even set up last minute meetings with me to make sure I can make the best use of the platform. The sales team is exceptional, the customer service and onboarding is phenomenal, and the resources available are amazing! Pros I have saved so much time on estimating. I used to spend at least 10-15 hours each week calculating estimates and typing up fancy proposals for my customers. I could only see a limited amount of prospects just because it took so much time. Since I started using Cost Certified, each quote takes me about 10 minutes tops! I can spend more time actually talking with my customers about their projects and providing better service instead of wasting time estimating. The best part is, the whole proposal is interactive. My customers love it! It gives them the ability to choose their own budget, and I end up having more productive conversations now that they can pick and choose on their own. Cost Certified is so detailed, precise, and professional, that I ended up booking a big project over the phone. That is something that I have never done before in my 4 years in home improvement sales! Cons The ONLY potential downside is the time it takes to set up. However, just like anything in business, you need to invest before you can make profits. I invested a decent amount of time to understand how the system works and to customize it to my specific projects. The time it has saved me just in the last few months is easily a 5-10x return. This software is an absolute "must have"! Reason for choosing Bolster I looked at a couple different products, but Cost Certified was the only one that I really felt comfortable with the support and service. The other companies sent me email after email, but Cost Certified was the only one that called and took the time to talk with me. Once I made the purchase, it was a seamless transition to the onboarding team, and they have spent countless hours making sure my estimating process is as easy and professional as possible. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I made my own excel sheet to estimate, but it took way too long, it didn't look professional, and I had typos and errors that were impossible to find or fix. Review Source EJ Erik J. Owner Construction Used the software for: Less than 6 months ### "NO REFUNDS WHATSOEVER - SLIMY SALES TACTICS - BEWARE and BE CAREFUL" December 17, 2022 1.0 Awful. The worst. It started with being told the price was XXXX. Being a Canadian company myself, I assumed the price was in CDN. Nope, it is in USD. Then once I realized, I asked for a refund. They said no. So I tried to make it work. I spent HOURS with them and with the product and never actually was able to produce an estimate for an actual client.DO NOT BE BAMBOOZLED BY THEIR SALES TACTICS. Pros Graphic interface is decent. Tie in to HD pricing slick, but not really usable in my case. Cons Building assemblies is painfully slow. Updating items takes forever to save and is entirely unintuitive. Only one contact per opportunity (almost all of my clients have multiple stakeholders and email addresses).Set up time is FOREVER.Extremely slow to save estimates and make changes once you start getting into the details. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Was looking for something that would make estimating faster. Review Source CJ Craig J. Partner Construction Used the software for: Less than 6 months ### "Amazing estimates" May 4, 2023 5.0 Amazing experience so far. I love the software and their customer service is top notch. It has totally transformed my business. Pros I love how professional and accurate my quotes are now. I am booking more jobs and know my margins. Cons It does a little bit of setup time but they do have an amazing customer service team. They are with you every step of the way. I Switched from [Clear Estimates](https://www.capterra.com/p/24826/Clear-Estimates/) Clear estimates quotes didn't look good and it took longer to create my estimates. Review Source AH Alison H. Office manager Construction Used the software for: 1-2 years ### "Game changing estimating software!" September 12, 2025 5.0 Their customer service is very responsive and customer focused - they want you to succeed and get the most out of the software. They regularly check in to offer support and updates and are always willing to listen to concerns or suggestions that you may have to improve functionality. Pros We love that it speeds up the process for quoting by using templates that we are able to create, specific to our type of projects. We used to spend hours on our estimates with tedious spreadsheets but this enables us to get our quotes to the customers in a fraction of the time! Cons We found the initial learning process a little hard to grasp but we were introduced to a great 'customer success manager' who spent a lot of time walking us through it until we were comfortable using the program. Review Source Jerome D. Project Manager Construction Used the software for: Less than 6 months ### "Fast quotes and growing larger jobs" January 29, 2025 5.0 Good software for quoting and winning jobs, we are able to win higher jobs with the same amount of customers for our small construction business. Pros WE like the quoting speed as we are able to have someone take measurements, and then return the quote to the client within a few hours using templates Cons Still waiting for some features like cards to be released Alternatives considered [JobTread](https://www.capterra.com/p/218503/JobTread/) Reason for choosing Bolster Value for money, more professional quotes Review Source ES Emily S. manager Accounting Used the software for: I used a free trial ### "Assistant Manager" October 9, 2025 4.0 My overall experience is that this product was nice but could have been a little easier and a little more thought out Pros I like the customer support and ease of use for this application. The estimating and bidding was also a nice feature Cons I did not like the customer service and how you had to navigate through. At times it was confusing and then you would go back to the main screen Review Source TF Trevor F. owner Construction Used the software for: Less than 6 months ### "Take a year of subscription in advance then leave customers in the dark" February 8, 2025 1.0 They collect full payment up front then don't even help set up software Pros Nothing they leave you in the dark and don't care about there customers success Cons Customer service and help setup was a joke. Showed up to an onboarding webinar where there employee basically tells you good luck your on your own. if you need help they expect you to just watch a video. Review Source Response from Bolster February 12, 2025 Hi Trevor, thank you for sharing your feedback. We would like to take this opportunity to respond to some of your points in your review, which seem to be inaccurate. Over several weeks, our team reached out multiple times to schedule 1:1 meetings with you to assist in setup, which you failed to attend. Our team even imported items and pricing into your account, and specifically built an assembly tailored to your needs to help you get started. We do not offer webinars in our packages, as our customer support team only does 1:1 meetings as part of your subscription. The materials they have sent are to be used in conjunction with these onboarding meetings, and shouldn't be used as a replacement. We take pride in our customer service and do everything we can to ensure success. We are disappointed that we couldn’t fully assist you because of your missed appointments. If you would like to continue working with us, please reach out to our team, as we are happy to assist you at any time. VR Verified Reviewer Sales Manager Construction Used the software for: Less than 6 months ### "Good for expanding decking and fencing business" January 24, 2025 5.0 Great for sales and estimating. Able to expand our business because of the fast estimates, assemblies and presentable quotes. Pros Good estimating software, great presentations, nice selection tools. Easy to use when set up and have won more jobs as a result. Cons Nothing, Bolster has all the features we need. Review Source MG Maryana G. Principal Construction Used the software for: 6-12 months ### "Half-baked, and unusable" December 16, 2024 1.0 Amateur hour. This product is so incomplete as to be unusable. They take your money anyway -- for the year. Borderline scam. Pros The concept is fine. Wish they would bother to execute it. Cons Paying 6K for a half-baked, not thought through product that they'd like for us to build for them. Review Source Response from Bolster January 23, 2025 Hi Maryana, Thank you for sharing your feedback. We understand your concerns and apologize for any frustration. In May 2024, you and your company signed up for a one-year subscription but did not access Bolster for several months. In the meantime, we released a new version of the app with significant improvements. As a startup, we’re constantly evolving, and these updates help us better serve customers like you. We want to be absolutely clear that there is no intention to scam anyone. Your feedback is valuable, and we’d welcome the chance to walk you through our latest features so you can get the most out of Bolster. Thank you again for your comments, and we hope to earn your trust moving forward. Regards, The team at Bolster SS Steven S. VP Operations Construction Used the software for: Less than 6 months ### "It will change the way you do business" October 15, 2021 5.0 CC is awesome. The team behind it is even better. They are attentive, have a well laid out onboarding and customer success process, and guarantee you’ll get the help you need to send out great bids. \[SENSITIVE CONTENT\] was in charge of my onboarding and \[SENSITIVE CONTENT\] was my salesman. Both exceptional people. Pros CC streamlines the sales process. I can capture details with great ease that have eluded us for 20 years. I can take all of the pricing information in my teams head, capture it in CC, and create very detailed and accurate bids. CC is versatile enough to meet the needs of complex remodels and simple paint jobs with ease. The customer is experience is like nothing I’ve seen with other software. Want to make more money through upgrades and correctly priced change orders? Use CC. Is it worth the money? Depends…are you tired of not knowing where every penny goes? Missing things on bids? Can’t remember what you charged last time for that one-off item five years ago? Like redoing the bid ten times because the customer changes their mind necessitating 10 more phone calls? Like looking like every other contractor out there? If you like those things, just stick with your antiquated excel spreadsheet. CC will pay for itself through the upgrades you can build into it and the best customer experience I’ve seen. You’ll see more jobs and be more profitable. Cons There was a lot to learn. It took me a while to learn the software well enough to make quality bids. I would like to see a a better way of presenting information about my company. We show our licenses, comparison charts, etc to educate our customers to show how our company is different and brings more value to the table than other companies. You can do it in CC, but I’d like a better presentation format. Reason for choosing Bolster Customer experience and upgrade options. Review Source Response from Bolster December 10, 2021 Thanks Steven for the detailed review. We really appreciate it. And we take your feedback very seriously. We are constantly finding ways to improve the product and user experience so your input is great. WS William S. Owner Construction Used the software for: 1-2 years ### "This will help YOU if you are a small business owner. " December 26, 2021 5.0 \- Overall this software has been very helpful with estimating jobs quickly and efficently. Pros \- The software is pretty intuitive, but setting up all of the materials and assemblies will take some time. Once you have built a lot of the assemblies, i.e. fences it makes it pretty easy to put together estimates in 20-30 minutes without much hassle. - They support APIs, you just need to work with them. I talked to the development team a bit and was able to use an API to port in customer information which was super helpful. I think CRM is useful, but not inclusive and currently use JobNimbus. - Their Support is phenomenal. I would recommend you talk to them if you have any issues or if you are running into any issues. They will break down some potential options to fix the problem and see how they can work with you. \[Sensitive Content \]has been super helpful. Cons \- It is a bit slow at times, but I've been told they are working on that. Review Source NL Nashaly L. Manager Construction Used the software for: Less than 6 months ### "The Future is here! " August 31, 2020 5.0 I will like to congratulate the team behind all of this. Great work. This team has made my life so much easier I hope it can be the same for all of the people trying out this software as well. Pros What I most like about this product is to organize and to easy it is to use once you learn how it works. It helps to keep track of your expenses. I just truly love everything about this product. The upgrades on the estimates that YOUR clients can select themselves without you having to go back and make the changes. Cons Nothing bad to say. I have taken the course to help me understand all of the software. Reason for choosing Bolster affordable. No monthly payments. The way the \[SENSITIVE CONTENT HIDDEN\] presented his product with so much confidence and after I tried it I can tell why. This product does exactly what he advertised. I believe in what this team is doing and I believe there will be greater things to come for this software. Review Source Response from Bolster September 14, 2020 Wow, thanks Nashaly for such a great review. Honestly, it's seeing reviews like this that keep us motivated day in and day out to create the best possible product in the construction industry. Thank you so much for taking the time to share and you have just made our entire team's day/week that much better. And yes, we have so much more coming to add even more value to the platform. AM Aaron M. Operations Construction Used the software for: Less than 6 months ### "Do Not Purchase without a trial" August 15, 2023 3.0 Purchased with expectation of fast pricing based on square and linear feet. Except that’s an extra fee on top of the already expensive yearly subscription, and it’ll take months to build it out. Other programs are 1/6 the cost for a better user experience and more features with a more refined interface. Not a good fit? “Sorry, we don’t have a refund policy” Pros Not much. Software is clunky. Try to highlight something and it backs out and you lose all the changes you just made. Editing items is tedious. Cons Don’t purchase this program without a long trial, or only do monthly payments. They will not refund any time not used or work with you whatsoever if it isn’t a good fit. Review Source BO Bob O. Owner Construction Used the software for: 6-12 months ### "Let Your Clients Upsell Themselves" November 1, 2022 5.0 I’ve been able to land more higher-priced jobs because the client side is so attractive. Also makes change orders part of the contract seamlessly. Pros Cost certified lets you include upgrades and options for the client that they can choose and watch the pricing update automatically. it’s like having your own private web store just for them. Cons I have to carefully watch cost of materials, which I thought would update automatically in the background, but that feature isn’t really live yet. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.