# AirVote Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AirVote Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/199773/AirVote

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# 

 AirVote Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AirVote

## What is AirVote?

AirVote is a self-service customer feedback tool. Designed to post specific questions in multiple locations without high implementations or usage costs. AirVote QR smileys are posted on the inside of the restroom units. Supports real-time alerts and trend reports. Free forever for moderate use of <50 responses per month

## What is AirVote used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$30

Other, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AirVote?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://air-vote.com&name=AirVote)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AirVote

4.9 (11)

VS.

[4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/)

Starting Price

$30

Other, Per Year

Starting Price

$55

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (11)

Ease Of Use

4.5 (280)

Value For Money

4.8 (11)

Value For Money

3.9 (144)

Customer Service

5.0 (11)

Customer Service

4.3 (233)

## AirVote alternatives

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Survey/Poll Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and administer polls and surveys

360 Degree Feedback

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Commenting/Notes

Leave comments and notes on documents for others to view

Complaint Monitoring

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

AirVote 27 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Leave comments and notes on documents for others to view

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Graphical representation of data

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Review data from past periods to reveal recurring tendencies and predict future performance

Get Advice

We can help you find the software with the features you need.

Features

4.8 (11)

4.8

Based on 11 reviews

## Pricing

Value for money

4.8 (11)

Free Trial

Free Version

Basic

$30.00

Other,Per Year

Value for money

4.8 (11)

4.8

Based on 11 reviews

## Integrations

[

Cro Software](https://www.capterra.com/p/146298/Cro-Software-Solutions/)[

ServiceCore](https://www.capterra.com/p/158918/ServiceCore/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (11)

5.0

Based on 11 reviews

## User reviews

Overall rating

4.9

Based on 11 reviews

Filter by rating

5(10)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SO

Sebastian O.

Sales manager

Management Consulting

### "easy backup answer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 29, 2022

We know perfectly the feeling of the end user toward the product.

Pros

You do it yourself. No need supervision of any customer center.

Cons

The software is very simple and easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PF

Pete f.

Podcast Producer

Utilities

### "Unrivalled"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2021

Unrivalled access to remote users in real time at a very low cost

Pros

This system allows the direct user in remote locations to share feedback with the operator or provider in real time. Used in public or portable restrooms, this allows the user to share their impressions and alert the provider when remedial action is required.

Cons

There really is nothing to dislike! Air-Vote is a game changer.

Reasons for choosing AirVote

There isn’t an alternative product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

jamie w.

MARKETING EXECUTIVE

Consumer Goods

### "space mobiles review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 21, 2021

amazing, very good customer support and no real issues with the product yet

Pros

innovative idea and I really appreciate the customer support we get with the personalized zoom calls.

Cons

Difficult to set up and monitor for a company where the stickers are in different locations regularly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2021

Thanks for your review Jamie, and for working with us to make the system easier to use. Most of our functionality comes directly from the customers like yourself who puts the system to real test in the field.

DA

David A.

Business Development

Events Services

### "Valero Texas Open "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2021

It is an exceptional voting platform that enables us to ensure our customer satisfaction in a shorter period of time. It is also unparalleled in offering us positive feedback and can be shared on social media. Real time feedback with dislikes allows our team to immediately address and fix any problems. We really like AirVote and will continue to use the platform.

Pros

Ease of use and it does exactly what they shared when introducing and promoting the software.

Cons

We liked all aspects and there were no cons

Reasons for choosing AirVote

It is brand new in our service space. It is a first of its kind.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 12, 2021

Thanks for your review Dave and the opportunity to participate in servicing Valero Open.

GE

Gabbie E.

Guest Services Manager

Entertainment

### "AirVote Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 15, 2021

Pros

This product was easy to implement. We are a small zoo, so we don't have a lot of extra time or money to spend on new software and implementing it.

Cons

Sometimes I wish we had more control over what the stickers look like so we can edit them on our end to match our marketing efforts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 19, 2021

Thanks for the review Gabbie, good to see a higher number of zoo guests reviews. For the look and feel of the QR smileys, your marketing has full control - as long as QR codes stay the same. Feel free to connect with us offline if need suggestions.

MP

Mark P.

Route Operations Manager

Construction

### "J-Bar Enterprises"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2021

It has been a great addition to our Company.

Pros

It allows us to get feedback from a group of consumers who did not previously have a voice, unless they did the research to find us.

Cons

There isn't anything to dislike, so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2021

Appreciate your review, Mark. As always, do not hesitate to call or email if any issues or suggestions - we are a phone call away...

HO

Heather O.

Photographer

Photography

### "AirVote Customer Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2021

AirVote will very soon be in every business in the U.S. and abroad, that I'm sure! The concept is so simple, yet so very useful. How often do customers go to a business and are unsatisfied, but feel too uncomfortable to speak up? AirVote lets you provide feedback anonymously, so the owners of the establishment can hear what clients are really thinking, without having it negatively affect their reviews on Google.

Pros

As a customer of a portable restroom or public restroom, AirVote is so unique and helpful in the fact that I can scan one of the three QR smileys knowing that my comments will be sent immediately to the owner or manager for review. I LOVE how AirVote's feedback is immediate, especially if a restroom is out of toilet paper or a toilet is clogged and needs to be serviced as soon as possible.

Cons

Honestly, after using this software I have yet to find anything I dislike about it from a customer's perspective. The QR smileys are so easy to use and leaving a review takes little to no time at all. I also love that if I scan a green QR smiley, I can leave the business a review on Google also without having to search for their profile online.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2021

Thanks for your review Heather. Nice to see that the service gets the positive feedback from the end users. This was the goal - to make it quick and easy to the user and helpful to the business who wants to maintain top notch service.

GS

Grant S.

owner

Transportation/Trucking/Railroad

### "Airvote is awesome"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2021

Excellent

Pros

I love the customer service provided by AirVote.

Cons

I wish it was on a better-looking decal other than a sticker. Maybe other surface options?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2021

Thanks for your review Grant. Great suggestion about other surface options. Agree - this will definitely result in a higher response rate. We expect other surface options within 6-12 months. Now researching options for amazing and durable decal looks which would also keep the costs in check.

RB

Roy B.

Owner

Environmental Services

### "Airvote "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 20, 2021

Pros

We used Airvote at our first event of the year for a new client and it really helped to stay ahead of service requests during the event and feedback that we can bring back to event management. It was easy to install before the event.

Cons

I think all the features are good for our business. The first scanning of all units is a alittle time consuming if you do not scan immediately in the field, but that was something we learned to do early on in installation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2021

Thanks for your review Roy. Exciting to see votes coming from your properties - saying thanks where it's due and good actionable comments. Appreciate your feedback about starting up, would like to learn more if we could change anything on our end to make it easier. Will connect with you offline.

TJ

Tanis J.

President

Transportation/Trucking/Railroad

### "Portable Sanitation Industry"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 19, 2021

We have had a good experience with responsive customer service and follow through on promises/commitment. When we were in the decision making phase we voiced some concerns about some gaps we anticipated from users and implementation and everyone that we worked with at Airvote was really easy to work with and accommodated out requests.

Pros

By far the best thing about using airvote in our sanitary restrooms is that we get real time feedback from the user. Typically our point of contact for our customers is either a project manager or a billing agent. Neither of which actually use our product on a daily basis. Airvote allows us to be notified of unsanitary conditions in real time which makes a huge difference when it comes to keeping our units in the best possible condition.

Cons

I think it would be so beneficial for airvote to build out a platform that facilitated and automated a randomized drawing from all users that entered contact information regardless of which QR code was scanned. We are currently doing this on the backend, but if we just got an email once a month that told us "John Smith is you drawing winner this month. His contact information is \_\_\_\_\_\_\_\_\_\_\_\_" that would be a great added feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2021

Thanks for the review Tanis, glad to added value to J Bar in keeping you connected to your users. Appreciate your suggestion about automating the randomized drawing feature. Will certainly give it a thought and circle back.

[View all Reviews](https://www.capterra.com/p/199773/AirVote/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)