---
title: "Koongo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Koongo Software - reviews, pricing plans, popular comparisons to other Other Artificial Intelligence (AI) Software products and more."
source_url: "https://www.capterra.com/p/199784/Koongo/"
page_type: "product"
language: "en"
---

# 

 Koongo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Koongo

## What is Koongo?

Koongo helps online sellers to succeed on online marketplaces by automating product data & order synchronization. Koongo is an advanced data feed management tool for e-commerce business. It automates your product data and stock synchronization for selling channels like eBay, Amazon, Bol.com, Beslist, idealo, OnBuy, Spartoo, Miinto, Fruugo, Facebook Ads, Google Shopping & more.

## What is Koongo used for?

[Channel Management](https://www.capterra.com/channel-management-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

93%

Neutral

2%

Negative

5%

Starting price

$24

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Koongo?[Manage this product listing](https://www.g2.com/products/koongo/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Koongo

4.7 (43)

VS.

[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

$24

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (43)

Ease Of Use

4.6 (1,623)

Value For Money

4.6 (41)

Value For Money

4.6 (1,549)

Customer Service

4.8 (43)

Customer Service

4.7 (1,591)

## Koongo alternatives

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (55)](https://www.capterra.com/p/209775/ChannelEngine/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/199784/Koongo/alternatives/)

## FAQs about Koongo

Overview

### Which roles and teams benefit most from Koongo?

Koongo is most used by business owners, directors, and e-commerce managers who oversee multichannel selling and marketplace operations. Marketing and sales teams use it to keep product listings, pricing, and inventory aligned across channels, while technical roles such as developers support feed setup, store integrations, and ongoing catalog automation.

Answer based on 43 reviews

Overview

### What company size and industries is Koongo built for?

Koongo is built for small online merchants, with 100% of reviewers coming from small businesses, especially in Apparel & Fashion at 28% and Retail at 19%. It fits e-commerce sellers using platforms such as Shopify, WooCommerce, BigCommerce, Magento, Prestashop, Shopware, Lightspeed, CCV Shop, Shoplo, and Wix.

Answer based on 43 reviews

Features and Usability

### What are the key features of Koongo?

Koongo offers multi-channel management and distribution, with channel management, product catalog, and third-party integrations for connecting sales channels. It includes inventory management, inventory tracking, and order management, plus data synchronization, data import/export, and real-time updates. Reporting covers activity dashboard, channel analytics, sales reports, and performance metrics.

Integrations

### Which third-party tools and platforms does Koongo integrate with?

Koongo integrates with Shopify, BigCommerce, Ecwid, Lightspeed, Logic4, PrestaShop, Shopware, Wix, and WooCommerce. Shopify appears most often in mentions, while the catalog also shows support for other ecommerce platforms used to manage stores and product feeds across sales channels.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does Koongo offer?

Koongo provides documentation and videos to help teams get started. Documentation offers written reference material for setup steps and feature details, while videos provide visual guidance for learning the product and reviewing common tasks at a self-paced pace.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Koongo offer?

Koongo provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users often describe the support team as helpful, patient, and professional during setup and troubleshooting, though some mention occasional delays or frustration when issues are not resolved through the module itself.

Answer based on 8 reviews

## Features

AI summary

Based on 2,511 Other Artificial Intelligence (AI) Software reviews

Not all Channel Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution:

-   **Calendar Management** (**68%** of reviewers rated this feature as critical)
-   **Data Synchronization** (**70%**)
-   **Multi-Channel Management** (**64%**)

Koongo supports **Data Synchronization** and **Multi-Channel Management**, helping businesses keep product data consistent across sales channels and manage listings from one system. However, it does not include **Calendar Management**. Instead, it offers **Third-Party Integrations** (**49%**) and **Inventory Control** (**38%**), which can help connect related tools and maintain accurate stock levels, allowing teams to coordinate channel operations more efficiently and reduce overselling or manual updates.

Data Synchronization

4.6 (13)

46.15% of 13 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Multi-Channel Management

4.8 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Third-Party Integrations

4.7 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Inventory Control

4.4 (25)

52.00% of 25 reviewers that rated this feature as important or highly important

Monitor product stock levels

Order Management

4.5 (30)

50.00% of 30 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Data Import/Export

4.7 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Koongo 22 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.
- Channel Analytics: Analyze and track performance of channels
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.)
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Partner Management: Manage channel partners through a portal where they can access all product information
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

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We can help you find the software with the features you need.

Features

4.6 (43)

4.6

Based on 43 reviews

## Pricing

Value for money

4.6 (41)

Free Trial

Basic

$24.00

Flat Rate,Per Month

Value for money

4.6 (41)

4.6

Based on 41 reviews

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Ecwid](https://www.capterra.com/p/143648/Ecwid/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[

Shopware](https://www.capterra.com/p/145605/Shopware/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (43)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (43)

4.8

Based on 43 reviews

## User reviews

Overall rating

4.7

Based on 43 reviews

Filter by rating

5(35)

4(5)

3(1)

2(1)

1(1)

Mentioned topic

Sorted by most recent

PZ

Paolo Z.

CEO

Logistics and Supply Chain

### "Great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2025

I use Koongo to connect my store (Magento) with Ebay, Wish and Amazon. No issues to report with these services.

Pros

Customer support is really efficient! The staff is very willing to help even to explain how the platform works

Cons

Nothing, I have not had any problems that have prevented me from working (I have been using this service for over a year)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Amanjit S.

Managing Director

Apparel & Fashion

### "Helpful support in case of uncertainties."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 15, 2025

Fast and easy system integration, along with helpful and responsive support.

Pros

Fast and easy operation of the system, as well as numerous integration options.

Cons

Frequent error messages during upload (even with correct mapping).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EK

Erwin K.

Owner

Sporting Goods

### "Keep up the good work"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2025

It is working and that is what it's all about.

Pros

The service is excellent. The people helped us a lot.

Cons

Everything is ok. It is a learning process but with the help en support it is working as it should be.

Switched from

[Channable](https://www.capterra.com/p/182568/Channable/)

Channable was to expensive was our idea and thats why we tried Koongo

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AV

Ali V.

Director

Retail

### "Continual Help from Staff at Koongo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2024

Overall my experience with Koongo is one of satisfaction in working with a Company that prides itself in its work and is always ready to help the customer no matter how silly a question might be.

Pros

I have always found the staff at Koongo extremely helpful and very quick to respond to my queries. The latest problem encountered was very quickly resolved by \[sensitive content hidden\]. I have been working with Koongo for nearly a year and have always found the guys - \[sensitive content hidden\] - extremely helpful. They have gone above and beyond the necessary in helping me sort out the issues encountered.

Cons

To be honest there is only one thing that I do not like about Koongo and that is there is no direct telephone contact. All the contact has to be made via the chat boxes and tickets which can sometimes be a bit frustrating especially when you want an answer quickly.

Switched from

[Codisto](https://www.capterra.com/p/156980/Codisto/)

They stopped working with the Website developers that I was using.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Sergio M.

Ceo y sales management

Textiles

### "Felicidades al soporte"

5.0

Overall Rating

5.0

5.0

Ease of Use

1.0

1.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 26, 2024

Pros

Equipo de soporte es lo mejor, resolutivos y amables.

Cons

Para mí la dificultad de uso, no es intuitivo, aunque hay un equipo fabuloso detrás que ayuda con todo.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Jeffrey W.

Owner

Wholesale

### "Perfect quality and service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 31, 2024

Pros

I was optimistic about the software due there low price. But this is by far the best channel I have used and tested. Support was very fast en very helpful. I had a lot questions and issues but they never ignored me and answered all questions. Intervention is set up by the team and it’s amazing how easy it works!

Cons

The service from the team, also the easy use of the software Wich will safe a lot time in the near futures.

Switched from

[Channable](https://www.capterra.com/p/182568/Channable/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Cristiano B.

Sales

Import and Export

### "Thank you "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2024

Pros

Great, fast, professional and efficient service/support Good program functioning

Cons

Everything is simply nice and being a company and a program there are kind people answering

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Soeren K.

Managing Director

Apparel & Fashion

### "Exceptional Integration Partner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2024

Pros

The onboarding was very easy and the support team (special thanks to \[sensitive content hidden\]) made such a great job! Integration on several marketplaces works smooth and is easy to maintain.

Cons

Everything is great so far. The team works fast and reliable.

Switched from

[ChannelEngine](https://www.capterra.com/p/209775/ChannelEngine/)

too expensive, bad communication and behaviour as a business partner. Not reliable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JO

JP O.

Owner

Leisure, Travel & Tourism

### "Great support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2024

Pros

Great support and help implementing our channel exports, connections between saas and sales platforms.

Cons

None

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Aminu M.

CEO

Food & Beverages

### "Koongo is an ideal multi-channelling platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 21, 2024

Koongo provides excellent technical support to help new users set up their account. My team spent almost a month working with their virtual technical assistants and they are very patient and professional. They won't close your support ticket until your problem is completely solved.

Pros

Koongo allows you to list your products on multiple ecommerce channels with ease. They provide excellent customer support to help you set up various ecommerce platforms and their integration works well with platforms like Ecwid.

Cons

Koongo is does not offer phone support. Although their chat support is helpful, speaking with a representative over the phone builds confidence and encourages first time users to stay with your platform.

Reasons for choosing Koongo

Sometimes pricing of a product is vital, but the ease of use and customer support is more important. Koongo provides excellent technical support to help new users set up their account.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/199784/Koongo/reviews/)

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Popular comparisons

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