# Page 2 | Koongo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Koongo the right Channel Management solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199784/Koongo/reviews --- Koongo 4.7 (43) [View alternatives](https://www.capterra.com/p/199784/Koongo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Koongo ## Showing most helpful reviews Showing 26-43 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Marius M. Director Apparel & Fashion Used the software for: 1-2 years ### "Fantastic service for multi channel management" November 30, 2023 5.0 Pros Easy to use and quick to set up. Data handling is also very quick Cons nothing, but could be improved by having a more robust order review page. Review Source AJ Aarjak J. Managing Director Retail Used the software for: 1-2 years ### "Very simple to use. Great customer care" July 28, 2022 4.0 Pros Koongo promises to be effective in managing sales channels. And he really does! It is one of the best software I have ever used. Extremely versatile in managing customizations: there is no aspect that cannot be handled by the catalog data routing rules. Good job! Cons Thanks to the very effective intervention of the customer service, there is really nothing that cannot be solved. Review Source HE Hans E. owner Libraries Used the software for: Less than 6 months ### "Thanks " November 17, 2023 5.0 i am graftefull with such patient helpdesk Pros It is easy in use when everting is ok .. pretty even when you are not a web designer or database spelised Cons It is not in orther language tha englisch Review Source SD Sandy D. owner Retail Used the software for: Less than 6 months ### "not good not happy" December 11, 2023 2.0 poor not good at all. I went to renew to see if a paid plan would be better and was unable to do so without explanation. Pros I dont have anything good to say about koongo other than they provided channels to ebay and amazon Cons just about everything im not happy. Very little communication that was relevant to my issues Review Source GT Gabriele T. Consultant Marketing and Advertising Used the software for: 2+ years ### "I suggest this product to all my ecommerce customers" May 4, 2022 4.0 Pros e-commerce product feed configuration with many possibility Cons Some field rules configuration example inside the configuration interface. Review Source AF Alejandro F. Owner Apparel & Fashion Used the software for: 1-2 years ### "Best tool " May 30, 2022 5.0 Pros The support is really helpful and always helped me setting up every marketplace or website I asked them. Cons I don't think there is anything wrong. At first the price could seem high, but the possibilities and help from support are more than the cost. Review Source cM carol M. RESPONSABLE ADMINISTRATIVE Textiles Used the software for: 1-2 years ### "Facilité et Réactivité" October 25, 2022 5.0 Grande réactivité des équipes. Facilité d'utilisation Pros L'utilisation du logiciel est très facile d'accès Cons Il serait intéressant de pouvoir voir les références produit que nous indiquons afin de mieux retrouver les bonnes références. Review Source CF Camilla F. Manager Apparel & Fashion Used the software for: 2+ years ### "Best customer service ever!!" September 9, 2022 5.0 Excellent customer service Pros Easy set up and always somebody that can help. Cons Nothing that i can think of. Easy to use and user friendly Review Source CB Cristiano B. Sales Import and Export Used the software for: Less than 6 months ### "Thank you " May 9, 2024 5.0 Pros Great, fast, professional and efficient service/support Good program functioning Cons Everything is simply nice and being a company and a program there are kind people answering Review Source LL Loïc L. Owner Retail Used the software for: 1-2 years ### "User" November 29, 2022 5.0 Pros synchronisation des stocks et commandes Cons Non Review Source MM Massimiliano M. \- Retail Used the software for: 1-2 years ### "Best support" April 24, 2023 4.0 Pros Excellent Customer Service Experience. They follow you step by step and help you setting it up. Overall, a very powerfull tool! Cons Little bit tricky in the beginning, but you get all the Customer Service you need to set it up correctly! Review Source RA Raul A. EXIT Apparel & Fashion Used the software for: 1-2 years ### "Happy with Kongoo" March 22, 2022 5.0 no easy at first , but very very good support. improved my Bussines Pros what I like most about kongoo is the technical service, very effective and fast Cons The system at the beginning is a bit complex, you always have to support yourself, you can't do it alone Reason for choosing Koongo It was the first I found Review Source JO JP O. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great support" March 1, 2024 5.0 Pros Great support and help implementing our channel exports, connections between saas and sales platforms. Cons None Review Source aM antonio M. VICE Sporting Goods Used the software for: Less than 6 months ### "interfacciarsi con altre piattaforme" January 13, 2022 5.0 sono velocissimi a risolvere tutti i problemi Pros ho risolto in brevissimo tempo la configurazione tra me e altre piattaforme Cons non contesto nulla, non c'è nulla da contestare, ottimo prodotto Review Source IN Irina N. Seo Specialist Apparel & Fashion Used the software for: 6-12 months ### "Easy to use and good assistance" November 21, 2022 5.0 Pros Koongo is very easy yo use and lets you customize your feeds according to your needs. The support team is very competent and fast. Cons I didn't find any difficulty in using the tool thanks to their support assistance. Review Source JM Jessica M. Impegata Apparel & Fashion Used the software for: Less than 6 months ### "Great assistance" February 10, 2022 5.0 For now a good experience, better than other similar sites Pros As well as being helpful, they have exceptional service and support Cons Nothing in particular, only perhaps that there is no Italian Review Source AF Adalberto F. titolare Apparel & Fashion Used the software for: Less than 6 months ### "Professionale" October 24, 2022 5.0 Positiva Pros Competenza, disponibilità, professionalità, velocità nel gestire i problemi Cons Al momento non ho niente da recensire in negativo. Review Source mT maxime T. CEO Import and Export Used the software for: Less than 6 months ### "Perfect" April 14, 2022 5.0 Pros Koongo is the best app for synchronize products from Shopify to other marketplace. Cons French language could be a useful option for me Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.