# InQuery Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about InQuery Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more. Source: https://www.capterra.com/p/199792/SGENQuery --- # InQuery Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) InQuery ## What is InQuery? Sierragold by SAI's InQuery is a web-based, fast, and reliable call record query application running on the Linux OS. It uses a very current database & other technologies ensuring data security, reliability, and ease of use. The modern interface allows for efficient searches of historical or current call records. The online application is available 24/7 to authorized personnel using today's top web browsers. At SAI our mission is to help enterprises simplify a complex telecom environment. ## What is InQuery used for? [Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InQuery?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sierragold.com/&name=InQuery) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InQuery 0.0 VS. [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting Price $200 Per Feature, Per Month Starting Price $79 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (158) Value For Money 0.0 (0) Value For Money 4.5 (143) Customer Service 0.0 (0) Customer Service 4.6 (147) ## InQuery alternatives [4.6 (143)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (462)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (347)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars ## FAQs about InQuery Overview ### What company size and specific industries is InQuery built for? InQuery is designed for medium to large companies that need on-demand online access to call records and scheduled reporting. The vendor description does not identify specific industries, so the product appears aimed at organizations with call-record management needs across a range of sectors. Features and Usability ### What are the key features of InQuery? InQuery offers call routing, call tracking, and call list management for organizing inbound and outbound calls. It also includes call monitoring, real-time monitoring, and call recording, plus activity tracking and alerts/notifications. Reporting features cover call reporting, reporting & statistics, customizable reports, and call tracking metrics, with data import/export and caller ID. Getting Started and Support ### What training and onboarding options does InQuery offer? InQuery provides in person training, live online sessions, and documentation. In person training supports guided instruction with an instructor, live online sessions allow remote, scheduled learning, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does InQuery offer? InQuery offers email/help desk, phone support, and chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common issues cannot be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Caller ID Identify the number and contact information of a caller before answering the phone Call List Management Manage and track all past and future calls. Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes InQuery 14 features Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Measure campaign influence through collection of keyword tracking and revenue sources Identify the number and contact information of a caller before answering the phone Alter the layout and content of reports Import and export data to and from software applications Observe and track the demand, usage, progress or quality of a system, product, or user Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $200.00 Per Feature,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.