# Qonvo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Qonvo Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/199841/Qonvo --- # Qonvo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Qonvo ## What is Qonvo? Deploy Qonvo in minutes to start chatting with your customers via WebChat, SMS, Messaging Apps and Social Media. Your team can easily respond to customers via the Qonvo mobile apps, regardless of which messaging channel your customers use to reach you. Qonvo provides customer messaging that's as easy as texting your friends and family. You shouldn't have to pay to talk with your customers. Your next customer is on your website right now - install Qonvo for free and go say hello. ## What is Qonvo used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $67 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Qonvo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.qonvo.com&name=Qonvo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Qonvo 5.0 (1) VS. [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $67 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (704) Value For Money 5.0 (1) Value For Money 4.5 (617) Customer Service 5.0 (1) Customer Service 4.6 (652) ## Qonvo alternatives [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (44)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Appointment Scheduling Schedule appointments via a calendar Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Automated Responses Automatic reply functionality for incoming messages Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Qonvo 33 features Send and receive text messages to communicate with clients or prospects in real-time Schedule appointments via a calendar Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Automatic reply functionality for incoming messages Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages AI-based platform which conducts a conversation via auditory or textual methods Identify customers at risk of migration and activate strategies to retain them Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Add customized logos and colors to align with company branding Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Route and distribute your leads to third party buyers Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Personalize text messages using templates and custom fields Access software remotely via mobile devices Electronic coupons delivered to a mobile device that can be exchanged for a discount Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Form to collect visitor contact information when live chat isn't available Send personal messages to clients or attendees Enable custom polls/voting to facilitate decision-making or increase engagement Copy on the page or chat window encouraging the user to engage with the chat option Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Engage in direct, instant messaging with consumers Send and receive messages in real-time via an online communication channel View and track pertinent metrics to find patterns and gain insights from data Send individual or bulk text messages at predetermined times Send messages via SMS Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Basic $67.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DL Deidre L. Operations Wholesale ### "Full-featured free plan" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2020 We use Qonvo webchat to greet our website visitors and offer assistance. We're a small company so the Qonvo free plan provides us with everything the team needs at this point. We use Qonvo's iOS mobile app to reply to inbound customer inquiries. The mobile app notifications are helpful for making sure that we don't miss any customer messages. We don't work 24x7, so when my team isn't available the Qonvo assistant responds with suggested information for customers and sends in-chat applets to help them book follow-ups or place orders. I'm happy with the platform and we plan to upgrade to the paid plan as the team grows so that we can handle inbound messages from social media and our shared email inboxes. It's great to be able to have all of our customer conversations in one app! Pros Very easy to use. Great IOS mobile app. SMS customer messaging included for free. Cons There is really nothing that I dislike - it meets our needs well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)