--- title: "VaxCare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VaxCare Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/199857/VaxCare/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # VaxCare Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VaxCare ## What is VaxCare? No-Cost Vaccines | Patient Management | End-to-end Inventory Management | EHR Integration Solution for medical professionals to manage every aspect of vaccinations from start to finish. From inventory visibility and automated replenishment to daily immunization highlights and patient tracking, we are the complete vaccination management system. Empowering providers to get back to doing what they do best; providing patient care. For: Pediatricians | Internal Medicine | Family Practices ## What is VaxCare used for? [Vaccine Management](https://www.capterra.com/vaccine-management-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Inventory](https://www.capterra.com/medical-inventory-software/) Recognitions Best ease of use Overall rating Based on 48 user reviews Reviews sentiment Positive 92% Neutral 2% Negative 6% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Electronic Medical Records / 2026 - Medical Inventory / 2026 Our "Best of" badge program showcases products with the highest ratings... - Electronic Medical Records / 2026 - Medical Inventory / 2026 ## VaxCare alternatives Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (3,690)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/199857/VaxCare/alternatives/) ## FAQs about VaxCare Overview ### Which roles and teams benefit most from VaxCare? VaxCare is most used by office managers, practice administrators, and operations managers who oversee vaccine ordering, inventory, billing, and clinic workflows. Physicians and pediatricians rely on it to support immunization delivery, while nurses, vaccine coordinators, and public health leaders use it to manage vaccine availability, patient administration, and compliance tasks. Answer based on 48 reviews Overview ### What company size and industries is VaxCare built for? VaxCare is built for small medical practices, which represent 98% of reviewers, especially pediatricians, internal medicine clinics, and family practices. It serves Medical Practice organizations (58%), Hospital & Health Care providers (23%), and Health, Wellness and Fitness businesses (15%). Its most common use case is vaccine management, cited by 60% of reviewers. Answer based on 48 reviews Features and Usability ### What are the key features of VaxCare? VaxCare offers appointment scheduling and scheduling, vaccine management, inventory management, and supply management for clinical operations. It also includes billing and invoicing, medical billing, claims management, insurance eligibility verification, charting, clinical notes, EMR/EHR, patient records management, barcode/ticket scanning, expiration date management, order entry, reorder management, usage tracking/analytics, coding assistance, and decision support. Getting Started and Support ### What training and onboarding options does VaxCare offer? VaxCare provides in person and live online training options for teams getting started. In person training supports face-to-face guidance, while live online sessions allow remote instruction and walkthroughs. These formats give users structured support for learning the product and beginning setup. Answer based on 1 reviews Getting Started and Support ### What customer support options does VaxCare offer? VaxCare provides Email/Help Desk, Phone Support, and 24/7 Live Rep support. Users often describe the support team as responsive, helpful, and easy to reach, though some report inconsistent service, limited information, and frustration when getting clear answers to ordering or billing issues. Answer based on 9 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) VaxCare supports all three of the features reviewers rate most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect patient data, maintain accurate medical information, and document care more efficiently, allowing teams to support compliance, improve record accuracy, and deliver more consistent patient care. HIPAA Compliant 4.8 (25) 52.00% of 25 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Medical Billing 4.5 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Appointment Scheduling 4.4 (18) 38.89% of 18 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Inventory Management 4.3 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Scheduling 3.9 (8) 0.00% of 8 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers VaxCare 17 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - EMR/EHR: Create and securely store digital patient records - Expiration Date Management: Monitor expiration dates for inventory items - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Inventory Management: Track and manage inventory levels to maintain proper supply - Medical Billing: Manage billing and payments for a healthcare provider - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Scheduling: Plan availability and assign specific time slots for tasks and resources - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered --- Get Advice We can help you find the software with the features you need. Features 4.5 (48) 4.5 Based on 48 reviews ## Pricing Value for money 4.5 (46) Value for money 4.5 (46) 4.5 Based on 46 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (48) 4.7 Based on 48 reviews ## User reviews Overall rating 4.6 Based on 48 reviews Filter by rating Counts reflect reviews available in this feed. 5(38) 4(6) 3(1) 2(2) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Office Manager Used the software for: 3-5 years ### "Having Vaccines Readily Available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 We have been a customer for many years now and it has helped us so much having the vaccines readily available for the patients and to know which vaccines are covered. Pros No hassle getting the vaccines we need and concerned of the cost and they check eligibility for each patient so you know what vaccines are covered under their insurance plan. Cons Partner Bill when you have to file the insurance for the patients that Vaxcare is not contracted with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physician-practice owner Used the software for: Less than 1 year ### "worst company to deal with. USE them AT YOUR OWN COST" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 13, 2026 The company bought back my vaccines supplies lower than my actual cost . they ignored my lack of signing the contract and paid their price any way. They never assigned an account manager. They are out of network for several plans without telling you and if the insurance does not cover the vaccine they automatically taking out the charges from your vaccine reimbursement. I have contacted many times the company but you can never get any one other than customer care over the phone. DO NOT USE THIS COMPANY other wise you will lose money on vaccines. They are charging me 8000 dollars for the vaccines that showed on their device that is covered but the insurance never paid so without notifying us they deducted from reimbursement check. So we actually gave free vaccines to 110 patients in just 90 days since we started with them. Pros nothing. I have not seen anything about this company that I like. I have made numerous attempt to talk to the billing or the management but nothing gets done Cons poor customer service, lack of supervision, lack of information, not responsive, lack of transparency, poor billing, difficult to order enough vaccines, irregular vaccines delivery Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice Manager Used the software for: 1-3 years ### "Vaxcare is an awesome tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 My experience with VaxCare has been nothing but top notch! Pros We are able to provide risk free vaccines, the VaxCare system is so easy to use and provides us real time vaccine coverage which has increased the number of vaccines we give, easy inventory management, and the support team is promptly responsive, knowledgable and efficient in answering questions or solving issues. Cons Can't think of anything I don't like about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrator Used the software for: 3-5 years ### "It works for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2024 It has been a blessing for our clinic. It is a cost-effective means for immunizations that fits a small rural health department perfectly. We greatly appreciate VaxCare's willingness to listen and work through any issues. It has been a true partnership. Pros Convenient, cost effective, and the ability to adapt it to our practice. Cons We have not encountered major issues. There are technical glitches on occasion, but nothing major. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physician/Practice owner Used the software for: Less than 1 year ### "Worst experience of my medical career" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 13, 2023 This is without a doubt the worst experience of my medical career. We agreed to try Vaxcare because it increased our ability to offer vaccines. However, after having someone drop off the equipment, there was no follow=up by the company. We literally could not use the system for six months and had to repeatedly attempt to contact them. It took them months to get the patient data uploaded, and it all had to be manually entered until it was, which took hours of staff time. The agreement was that they were supposed to purchase our inventory and then supply all the vaccines and compensate us $15 per vaccine for administration. They claimed our vaccine supply as their own, but never paid us for it. They only offered us less than half what we had paid for the vaccines, so we wouldn't have accepted the offer anyway (we were told that they would purchase our supply at our cost, but they never offered that). They now are trying to tell us that we owe them for those vaccines, even though they never purchased them from us. They only paid us $90 total for administering the vaccines for the entire year. That is compensation for only six vaccines, despite administering hundreds of vaccines for them. Their system is supposed to update the state vaccination database, but it rarely works. We had to make an appointment to speak to someone about problems, but they wouldn't keep the appointment. The only communication we had with them was apparently from a low level employee that is uninformed... Pros They had vaccines, has promise, but that promise is not fulfilled Cons Difficult to ImplementPoor supportWe lost thousands of dollarsDatabase did not always workPatients ended up getting billed for vaccines instead of insurances Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ADMINISTRATOR Used the software for: 3-5 years ### "Great program for small rural health departments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2024 We have been with Vax care since 2015 and have always had a great experience when it comes to meeting the needs for our community. Pros Vax care is a great program for vaccines for all ages, especially in the rural area's. Inventory management is easy and ordering vaccine and supplies is an easy process as well. Cons nothing at this time, we have always had a great experience working with them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: Less than 1 year ### "Excellent Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2024 Vax Care has been easy to work with. From training to customer support. Pros Vax Care is an easy system to use & walk through to do everything from inventory to checking plan coverage before administering a vaccine to a patient. Cons I have not had a bad experience with Vax Care. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physician Used the software for: 3-5 years ### "Happy with the service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2024 Overall, our experience with has been excellent and we would happily recommend VaxCare to any practice! Pros Easy to use, vaccines are sent to us automatically. Cons Sometimes supply is limited but not usually an issue for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Clinical Nurse Manager Used the software for: 3-5 years ### "Streamlines Vaccine Workflow " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2020 The customer service is great - all the reps are kind and patient. Emailing the team is also another great option, as they respond within 24-36 hours. There are some barriers when talking about patients, as they don't first ask for DOB or ACCT #, so at times, I'm having to spell a patient's last name that could be very similar, i.e. Johnstons, Howards, etc... Pros When it comes to checking out vaccines for patients, it automatically prompts you if the vaccine is out of age range. It is an added safety feature - given vaccines can look similar, it does a double check to ensure you're administering the appropriate medications. I also appreciate the automated system of sending vaccines. After doing weekly inventory and having set thresholds for certain vaccines, it takes the guesswork out of when to order and even the act of having to order. Cons It doesn't quite capture the expiration dates consistently. We are finding some vaccines need to be removed 1-2 weeks after the expiration date and it's a concern for safety as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Public Health Director Used the software for: 3-5 years ### "Public Health Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2024 Pros VaxCare is a cost-effective way to provide vaccine coverage for patients who have private health insurance or are private pay. Cons We are unable to transfer vaccines that are expiring soon (within 3 months) to another facility. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/199857/VaxCare/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Cority vs VaxCare](https://www.capterra.com/compare/102848-199857/EHS-Management-Software-vs-VaxCare) [Clinicea vs VaxCare](https://www.capterra.com/compare/131430-199857/Clinicea-vs-VaxCare)