# VaxCare Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VaxCare Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/199857/VaxCare

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# 

 VaxCare Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

VaxCare

## What is VaxCare?

No-Cost Vaccines | Patient Management | End-to-end Inventory Management | EHR Integration Solution for medical professionals to manage every aspect of vaccinations from start to finish. From inventory visibility and automated replenishment to daily immunization highlights and patient tracking, we are the complete vaccination management system. Empowering providers to get back to doing what they do best; providing patient care. For: Pediatricians | Internal Medicine | Family Practices

## What is VaxCare used for?

[Vaccine Management](https://www.capterra.com/vaccine-management-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Inventory](https://www.capterra.com/medical-inventory-software/)

Overall rating

Based on 48 user reviews

Reviews sentiment

Positive

92%

Neutral

2%

Negative

6%

Starting price

Free trial  
not available

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## VaxCare alternatives

Highest Rated

[4.8 (493)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

[4.4 (106)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting price

$49.00

Per User, Per Month

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/199857/VaxCare/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.8 (25)

52.00% of 25 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Medical Billing

4.5 (22)

59.09% of 22 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Appointment Scheduling

4.4 (18)

38.89% of 18 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Inventory Management

4.3 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Scheduling

3.9 (8)

0.00% of 8 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Billing & Invoicing

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

VaxCare 17 features

Schedule appointments via a calendar

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Create and securely store digital patient records

Monitor expiration dates for inventory items

Compliant with HIPAA, which sets standards for sensitive patient data protection

Checking eligibility of patients for different insurance claims

Track and manage inventory levels to maintain proper supply

Manage billing and payments for a healthcare provider

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Purchase and replenish product stock based on inventory levels and needs

Plan availability and assign specific time slots for tasks and resources

Track and interpret metrics on the usage of company resources

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Get Advice

We can help you find the software with the features you need.

Features

4.5 (48)

4.5

Based on 48 reviews

## Pricing

Value for money

4.5 (46)

### Starting price

Free trial  
not available

Value for money

4.5 (46)

4.5

Based on 46 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (48)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (48)

4.7

Based on 48 reviews

## User reviews

Overall rating

4.6

Based on 48 reviews

Filter by rating

5(38)

4(6)

3(1)

2(2)

1(1)

Mentioned topic

Sorted by most recent

JB

Julie B.

Office Manager

Medical Practice

### "Having Vaccines Readily Available"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

We have been a customer for many years now and it has helped us so much having the vaccines readily available for the patients and to know which vaccines are covered.

Pros

No hassle getting the vaccines we need and concerned of the cost and they check eligibility for each patient so you know what vaccines are covered under their insurance plan.

Cons

Partner Bill when you have to file the insurance for the patients that Vaxcare is not contracted with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

john m.

Physician-practice owner

Medical Practice

### "worst company to deal with. USE them AT YOUR OWN COST"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 12, 2026

The company bought back my vaccines supplies lower than my actual cost . they ignored my lack of signing the contract and paid their price any way. They never assigned an account manager. They are out of network for several plans without telling you and if the insurance does not cover the vaccine they automatically taking out the charges from your vaccine reimbursement. I have contacted many times the company but you can never get any one other than customer care over the phone. DO NOT USE THIS COMPANY other wise you will lose money on vaccines. They are charging me 8000 dollars for the vaccines that showed on their device that is covered but the insurance never paid so without notifying us they deducted from reimbursement check. So we actually gave free vaccines to 110 patients in just 90 days since we started with them.

Pros

nothing. I have not seen anything about this company that I like. I have made numerous attempt to talk to the billing or the management but nothing gets done

Cons

poor customer service, lack of supervision, lack of information, not responsive, lack of transparency, poor billing, difficult to order enough vaccines, irregular vaccines delivery

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Thank you for taking the time to share your experience. Our Director of Partner Success would welcome the opportunity to connect and better understand what happened. We value open dialogue and want to ensure you have the information and support needed to run the program effectively. Please email hello@vaxcare.com, reference this thread, and we will coordinate a time to connect. Our goal is for you to have the same simplified, profitable experience that more than 21,000 physicians nationwide have with VaxCare.

EY

Eric Y.

Physician

Medical Practice

### "Excellent Choice For Independent Practices"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2025

Extremely positive. I would recommend without reservation. The ability to have vaccines available to all patients without inventory is priceless.

Pros

I have been practicing pediatrics for greater than 45 years. Vaxcare is the simplest way to handle all vaccines. No need to try and inventory expensive vaccines. They are efficient and extremely fair on their reimbursement. I would recommend them 100%.

Cons

I have found no flaws in their delivery. No cons at this time. They perform well in all area from delivery to timely payments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mary H.

Office Manager

Medical Practice

### "Office Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2025

We are a private practice and we appreciate the VaxCare program. It is user-friendly and helps keep us on top of vaccines.

Pros

Easy to use, no out-of-pocket cost for practice, HL7 with EMR and MCIR. The training and support is fantastic.

Cons

Sensitivity with insurance payers rarely is an issue but we do have some minimal hiccups with that. We can update info in demographics and it usually is resolved

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Dora D.

LVN

Alternative Medicine

### "vaccines thru vax care"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2025

the program allows us to have a good notion on our vaccine count, what we are lacking and when to order

Pros

the availability easy to keep count on vaccines and always knowing what we have in stock

Cons

I really don't have any things I don't like about this program it gives us Advantage, maybe connection at times but hardly ever

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 3, 2025

Hi Dora, Thanks for the review! We're glad our has benefited your practice. We appreciate the heads-up about occasional connection issues. Your feedback helps us improve. Thanks for your continued support!

AN

Alex N.

Clinical Lead-LPN

Hospital & Health Care

### "Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

March 28, 2025

Been partnering with vaxcare for a few years and have not had any issues with providing our patients with their needs for vaccine. Efficient care!!

Pros

Efficiency, timely orders and customer service is superb

Cons

Currently not complaints with the srevice that as been received

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2025

Hi Alex, Happy to hear that you've had such a positive experience with VaxCare! Your feedback on our efficiency and customer service means a lot. We're committed to providing the best partnership experience and we're glad to know we've met your expectations!

DM

Dana M.

Administrative Assistant

Health, Wellness and Fitness

### "So Glad We Have VaxCare"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2024

I wish I had VaxCare 3 years ago. I would have much less gray hair and slept many more hours instead of tossing and turning at night.

Pros

VaxCare takes the guess work out of the billing process

Cons

I can't think of a thing. The whole process is fast and easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 3, 2025

Hi Dana! We are happy to hear that your experience has been great! Thank you for your continued partnership!

KW

Katlyn W.

RN

Medical Practice

### "Love VaxCare"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2024

Amazing experience. It really helps the flow of immunizations and ease of not worrying about having stock!

Pros

The ease of use and not having to stress about inventory!

Cons

That we did not have it or utilize the services sooner!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 3, 2025

Hi Katlyn, So glad to hear that you have had an amazing experience with us! Thank you for choosing VaxCare!

CT

Cynthia T.

Nurse Practitioner

Hospital & Health Care

### "Survey for vaccines "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2024

Good. Good customer service. Reasonable price

Pros

Having vaccines in house convenient easy to use

Cons

Having to order Vaccines Then wait on them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 3, 2025

Hi Cynthia, Thanks for the review! Glad to hear that VaxCare has been convenient for your practice!

HL

HEATHER L.

CMA

Medical Practice

### "10 OUT OF 10!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2024

I DEAL WITH THE SUPPORT TEAM OFTEN DUE TO MY INCOMPETENCE ON THE COMPUTER SCHEME LOL THEY ARE THE EASIEST TO DEAL WITH AND ALWAYS SO VERY NICE. 10 OUT OF 10!!

Pros

VAXCARE IS A VERY EASY SYSTEM TO USE AND IF SOMETHING HAPPENS THAT I DON'T KNOW WHAT TO DO IT IS SO EASY TO CALL THE SUPPORT TEAM AND THEY ARE ALWAYS MORE THAN WILLING TO HELP!

Cons

I HAVE NOTHING NEGATIVE TO SAY ABOUT VAXCARE!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2024

Hi Heather, Thank you for the positive feedback! Happy to hear that your experience has been 10/10!

[View all Reviews](https://www.capterra.com/p/199857/VaxCare/reviews/)

Popular comparisons

[Cority vs VaxCare](https://www.capterra.com/compare/102848-199857/EHS-Management-Software-vs-VaxCare) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)