# Avanti Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Avanti the right Payroll solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/199859/Avanti/reviews

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Avanti

4.3 (63)

[View alternatives](https://www.capterra.com/p/199859/Avanti/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Avanti

Ease of use

4.1

Customer Service

4.3

## Pros and Cons in Reviews

JB

Josie B

IT Systems AnalystMental Health Care, 201 - 500 employeesUsed the software for: 1-2 years.

“I loved the workflow and the user interface a lot, it was incredibly intuitive and staff could navigate it with ease.“

March 26, 2026

WH

Wendy H

payrollHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The pre-built net pay comparison report can't tell why the employees don't get pay as lack of job status.“

May 30, 2025

WH

Wendy H

payrollHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I can build my own reports and I love the pre-built reports also.“

May 30, 2025

SK

Stelios K

Marketing ManagerWholesale, 501 - 1,000 employeesUsed the software for: 1-2 years.

“User interface is lackluster and could offer more integrations.“

August 22, 2024

NK

Nicole K

Human Resources ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years.

“Managing employee information and payroll is much quicker and easier with this application system.“

October 8, 2024

MJ

Maija J

Finance CoordinatorFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The fact that it is sometimes frustrating when making changes in a profile and you have to change it in multiple spots instead of the system updating on its own. “

November 14, 2022

BM

Barbara M

Payroll and Benefits ClerkGovernment Administration, 51 - 200 employeesUsed the software for: 1-2 years.

“I feel it is user friendly and can't wait to explore more modules as we grow with Avanti.“

May 29, 2025

LH

Lila H

Payroll and Benefit CoordinatorHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Unable to populate a list of employee numbers from excel to only get data that is needed.“

February 1, 2023

## Showing most helpful reviews

Showing 1-25 of 63 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DC

Dina C.  
Payroll/HR Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Avanti Review"

November 22, 2022

4.0

experience has been good but I find the new technical support challenging. It was much more efficient when I could call the help line and get help on the spot.

Pros

It was Canadian, it was possible to roll our current information into the system.

Cons

expensive to get started. It was alot of work but worth it in the end

Reason for choosing Avanti

Other Y's were using it at the time.

Switched from

[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)

we were opening 2 new facilities and needed the scheduling to be online

Review Source

Response from Avanti Software

November 30, 2022

Thank you for your kind review, Dina! Yes, we are Canadian payroll experts. - Emma

NE

Nicole E.  
Payroll & Benefits Manager  
Hospitality  
Used the software for: 2+ years

### "Great system"

June 2, 2021

5.0

fabulous system, so easy to use

Pros

ability to customize and customer service is awesome

Cons

there isn't anything i can think of that i do not like

Alternatives considered

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Reason for choosing Avanti

cost, ability to customize and customer service

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

cost and customization

Review Source

MC

Michelle C.  
Payroll Admin  
Retail  
Used the software for: 2+ years

### "Anavti"

February 1, 2023

3.0

Pros

Being able to change things in the system without having to go through a third party is the best.

Cons

It need more development and troubleshooting for errors

Review Source

Response from Avanti Software

February 3, 2023

Thank you for your review, Michelle! We love to hear that you enjoy the autonomy Avanti provides. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

MK

Misun K.  
Payroll and Benefit Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Avanti Implementation"

February 1, 2023

5.0

I'm glad that the Avanti new payroll system has been implemented successfully thanks to Avanti project team!

Pros

Avanti is user friendly system and easy to change and manage it.

Cons

I'm a first user and just using Avanti system for a month and I don't have any least thing yet because I'm still learning abut the new payroll system.

Alternatives considered

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Avanti

Because the Avanti has more useful and customizing functions than others and understand our business, University. During a demo presentation, Other alternative products can't show what we need and didn't focus on our business industry. so it's more complicated to understand. Also other products' cost is over the our budget.

Review Source

Response from Avanti Software

February 7, 2023

Thank you for your review, Misun! We love to hear that Avanti is user-friendly. - Emma

SK

Stelios K.  
Marketing Manager  
Wholesale  
Used the software for: 1-2 years

### "Relatively easy to use platform with limited integrations."

August 22, 2024

4.0

Pros

They offer a centralized hub for payroll and employee management.

Cons

User interface is lackluster and could offer more integrations.

Review Source

RR

Robin R.  
Supervisor, Payroll & Benefits  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Avanti "

February 1, 2023

5.0

We have been useing Avanti since 2000, and it's been great growing with the company and evolving with it. Considering we are a Not-for profit organization and we have so many payroll anomalies, I have to say I love that Avanti has been to accommodate and or create functions that work for all our needs.

Pros

I love all the features with Time and Attendance, we just ordered the HR modules, so excited to see how the onboarding and Training features will look. I love the ease of navigating the Payroll module.

Cons

the only Con I have is on the Payroll side, it would be great if we could pull more reports from the Position, than just the Employee master profile

Review Source

Response from Avanti Software

February 3, 2023

Thank you for your kind review, Robin! We love to hear that you enjoy using our Time and Attendance feature. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

MJ

Maija J.  
Finance Coordinator  
Financial Services  
Used the software for: 1-2 years

### "Functional"

November 14, 2022

5.0

I enjoy working in Avanti compared to other systems. It is easy for employees to use as well.

Pros

I like that it is an integrated system. The ease of processing payroll with the amount of reports that are generated while processing to ensure that all accounts are being charged correctly in your GL. The way you can customize your reports is also a plus.

Cons

The fact that it is sometimes frustrating when making changes in a profile and you have to change it in multiple spots instead of the system updating on its own. Also when adding new codes to profile and getting it to link with the web is confusing and not well documented

Reason for choosing Avanti

Was the best fit for our organization

Switched from

[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)

We wanted an integrated system

Review Source

Response from Avanti Software

November 17, 2022

Thank you for your kind review, Maija! We love to hear that Avanti helps you process payroll in a smooth and accurate manner. Thank you for your feedback on profile changes. I'll pass that along to our Product team. - Emma

JV

Jacqueline V.  
CFO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Avanti Review"

February 1, 2023

4.0

At first my experience was great, had a wonderful onboarding team and the support staff has been very helpful through the years. However I do feel that things are slipping as they don't seem to have the same people there or are having lots of turnover.

Pros

I like to easy of the calculations in the background of things we use to have to do manually, such as overtime and when a unionized staff went up a grid level (change in rate of pay). I like the reporting functions and the ease of making reports.

Cons

Some of the processes you can do on the desktop should also be available on the web services, for the same level of person. If I am an admin, I should be able to see everything i can on the desktop on the web. Also some features that were sold to me at the time of the sales pitch are still not functioning 3 years later. I do know they are working on them however.

Reason for choosing Avanti

Price

Review Source

Response from Avanti Software

February 3, 2023

Thank you for your kind review, Jacqueline! We love to hear that Avanti saves you time. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

DL

Dovid L.  
Controller  
Primary/Secondary Education  
Used the software for: 2+ years

### "Avanti has been a gamechanger"

November 10, 2021

5.0

Avanti has completed changed our payroll experience. The data entry time has been slashed, the accuracy of the time and allocation have increased exponentially. I personally have gone from spending a few days each month on payroll to a few hours. The reports have given us invaluable insight into th erunnings of the school.

Pros

Their customer service is amazing. Everyone helps with a smile. Never need to break my head on anything, because I can always call or email and get a quick response. The multi dimensional reporting has been critical to understanding our schools costs.

Cons

The report designer is a bit complicated. The reports work amazingly, but I struggle to create new ones. I have seen other programs with drag and drop reporting, which Avanti does not have. But help is a short phone call away.

Reason for choosing Avanti

Worked best for our needs

Review Source

Response from Avanti Software

November 16, 2021

Thank you for the kind review, Dovid! We love to hear that our Client Care team is always there to help when you're in a jam. We also appreciate the feedback on the report designer and will be sure to pass this along to our Product team. - Jenna

AC

Aaron C.  
Finance Manager  
Government Administration  
Used the software for: 2+ years

### "Avanti Review"

November 14, 2022

5.0

We have been involved with Avanti for more than 15 years. Original set up went well, and we amalgamated with two other agencies approx. ten years ago and had to onboard two additional payrolls. Support was very helpful with big jobs like that, as well as little questions.

Pros

Report writer allows us to customize reports and access information quickly for analysis.The payroll module is very user friendly and maintains all applicable employee information.Time & Attendance module allows for easy tracking and balancing of employee entitlements.

Cons

None. (I would have left at "none", but since you require a longer answer)Monthly maintenance fee once increased because we had a large retro to process, so they charged for every employee; yet other months were based on an average (high estimate) and when inquired, I was told it would change month to month. It does not. It appears as though they are fine to charge additional support (even though we didn't require any support), but will not adjust to real numbers if it falls below the estimate.

Review Source

Response from Avanti Software

November 17, 2022

Thank you for your kind review, Aaron! We love to hear that Report Designer makes analyzing info easier for you. We also appreciate your feedback on fees. I will pass this along to our Billing Team.

SH

Shelley H.  
Payroll Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "New to Avanti"

February 1, 2023

4.0

We are hoping with each fix to our programs that processing time will reduce.

Pros

Love having all our companies under one search engine.Love the Excel ability for all reports.

Cons

being in Health care, which is new for Avanti, our contracts are proving to be difficult to program in the set up.

Reason for choosing Avanti

price and programming

Review Source

Response from Avanti Software

February 3, 2023

Thank you for your review, Shelley! That's great to hear you're able to have all of your companies under one search engine. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

KD

Karina D.  
Payroll Specialist  
Higher Education  
Used the software for: 2+ years

### "Best Software for Payroll Management"

February 1, 2023

5.0

Pros

I like the reporting and tracking system

Cons

I don't like to save the documents each time before viewing

Alternatives considered

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Reason for choosing Avanti

Price and it is suitable for our company

Review Source

Response from Avanti Software

February 2, 2023

Thank you for your kind review, Karina! That's great to hear you enjoy using our reporting and tracking system. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

CW

Christine W.  
HR Generalist  
Wholesale  
Used the software for: 2+ years

### "It works"

November 14, 2022

4.0

Better in previous years. It seems like the business model has changed and expert, timely advise is not always available anymore.

Pros

The product is easy to use once you know how it works. Its not hard to learn the program.

Cons

When something goes wrong, it can take a long time for support to have a solution. It has happened on more then one occasion where we had to limp by while the team at Avanti was figuring out coding issues of their end.

Review Source

Response from Avanti Software

November 17, 2022

Thank you for your review, Christine! That's great to hear that you find Avanti easy to use. We appreciate your feedback on our support. I will pass that on to our Client Care and Development teams. - Emma

MB

Melissa B.  
Sr. Payroll Specialist  
Insurance  
Used the software for: 2+ years

### "Avanti Review"

February 1, 2023

5.0

Pros

Avanti is very user friendly in all aspects. Reprting is easy to use and creating reports is simple.

Cons

Only thing I can complain about is Employee Sef-Service, my staff have issues reseting passwords so I have to do it for them

Review Source

Response from Avanti Software

February 3, 2023

Thank you for your review, Melissa! We love to hear that your enjoying our Report Designer feature. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

HR

Helena R.  
Payroll Adminstrator  
Building Materials  
Used the software for: 2+ years

### "Avanti software"

February 1, 2023

3.0

Pros

Using time & attendance is useful and like how it brings it into payroll module.

Cons

It's not easy to set up / add as there are so many areas that are connected. Once used, paycodes, etc cannot be deleted causing tables to get messy

Review Source

Response from Avanti Software

February 3, 2023

Thank you for your kind review, Helena! We love to hear that you enjoy our Time and Attendance features. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

PB

Paula B.  
Payroll Manager  
Financial Services  
Used the software for: 2+ years

### "Payroll Manager"

November 17, 2022

5.0

Like using Avanti

Pros

Easy to use. The support has been very good.

Cons

Overall, there is not anything that I don't like.

Review Source

Response from Avanti Software

November 23, 2022

Thank you for your kind review, Paula! We love to hear that Avanti is easy to use and that you feel supported. - Emma

BB

Bianca B.  
Director, People and Culture  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Avanti"

November 24, 2022

1.0

Not good.

Pros

I find the system overly cumbersome, not user friendly and no ATS. I am hoping we can switch systems asap.

Cons

Not user friendly at all. There is not much I like about the system.

Review Source

Response from Avanti Software

November 30, 2022

Thank you for your review, Bianca! I've asked your CSM to reach out to you to review your feedback. - Emma

JO

Jake O.  
Business Intelligence Team Lead  
Aviation & Aerospace  
Used the software for: 2+ years

### "Great product."

November 14, 2022

4.0

Great. \[SENSITIVE CONTENT\] did a great job with our Cloud upgrade.

Pros

Ease of use. Price. You can get into most functions without too much effort.

Cons

Less HRIS functions than competition. Would be good to see more modules come out.

Alternatives considered

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing Avanti

Price. Convenience.

Review Source

Response from Avanti Software

November 17, 2022

Thank you for your kind review, Jake! We love to hear that Avanti is easy to use. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

AX

Ada X.  
payroll specialist  
Government Administration  
Used the software for: 6-12 months

### "Payroll Specialist"

February 1, 2023

2.0

Not user friendly. Most complicated payroll system. Avanti does not provide the timeless support like another payroll system.

Pros

Report Definition; payroll processing; web time services; Report designer

Cons

Year-End processing and New year system turn up

Review Source

Response from Avanti Software

February 3, 2023

Thank you for your review, Ada! We love to hear that your enjoying our Report Designer feature. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

MK

Mary K.  
Human Resources Manager  
Retail  
Used the software for: Less than 6 months

### "Lacking in customer service"

November 28, 2022

3.0

Poor customer service.

Pros

Nothing I can think of at the moment sorry

Cons

Completely lacking in support or training. Lots of support articles for payroll but absolutely nothing for the HR modules. I've been requesting training for three months and have yet to receive any.

Review Source

Response from Avanti Software

December 2, 2022

Thank you for your review, Mary. I've asked your CSM to reach out to you to review your feedback. - Emma

HC

Heather C.  
Recruiter  
Construction  
Used the software for: Less than 6 months

### "Haven't started yet"

November 14, 2022

4.0

Pros

Havent started using the software yet but get a ton of emails from them.

Cons

Hopefully this is a feature that can be turned off once i get started!

Review Source

Response from Avanti Software

November 17, 2022

Thank you for your review, Heather! Yes, you may edit your email subscription preferences to customize which emails you'd like to receive.

BM

Barbara M.  
Payroll and Benefits Clerk  
Government Administration  
Used the software for: 1-2 years

### "Loving learning Avanti"

May 29, 2025

5.0

I must rave about the help desk people who are fast and courteous and go out of their way to help and guide me. And the on-line help modules that walk you step by step and are easy to search.

Pros

The ease of use and the way the modules interface. I feel it is user friendly and can't wait to explore more modules as we grow with Avanti.

Cons

That i have yet to experience the full capacity - still new at it. I have only been using Avanti for 1.5 years and we are just about to transition to more paperless features. Excited to learn more.

Review Source

JB

Josie B.  
IT Systems Analyst  
Mental Health Care  
Used the software for: 1-2 years

### "Great software, just not right for our needs"

March 26, 2026

4.0

I generally enjoyed using Avanti however due to downtime in times of need and the lack of support for some features HR wanted to implement, we were eventually driven to another system that better fit our needs

Pros

I loved the workflow and the user interface a lot, it was incredibly intuitive and staff could navigate it with ease.

Cons

It did have the odd downtime where we needed to reach out to Avanti support in order to restore function to our agency. It also wasn't up to our HR's standards for some of the work they were trying to accomplish in terms of onboarding and offboarding.

Review Source

WH

Wendy H.  
payroll  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "payroll admin"

May 30, 2025

5.0

I have been using Avanti over 10 years. Avanti client care help me to fix all issues. They are my friends and partners. Avanti system is like my friend that I know her. Avanti is like my home that I can decorate.

Pros

I like Avanti as it makes me feel like it my payroll software. I can set up stat holiday rules, OT rules, premium rules and other rules. I can build my own reports and I love the pre-built reports also. Avanti provides real time data like entitlements, maintain time data, I can validate my entries right after. Avanti is like my friend that I know her. it's like my home that I can decorate.

Cons

The pre-built net pay comparison report can't tell why the employees don't get pay as lack of job status. The report designer can't compare 2 pay periods net pay in 2 columns.

Review Source

SG

Swagat G.  
IT Support Techncian  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great payroll system"

March 27, 2026

5.0

Pros

I liked everything about Avanti. The dashboard was amazing with all those visualization stuffs. Honestly, I don't think it was missing out on anything as far as my personal experience in concerned.

Cons

To be frank, I did not find anything which I liked least about Avanti. It was a great software. Although my agency later moved to UKG Pro, I still miss Avanti.

Review Source

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