# Page 2 | Avanti Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Avanti the right Payroll solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/199859/Avanti/reviews

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Avanti

4.3 (63)

[View alternatives](https://www.capterra.com/p/199859/Avanti/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Avanti

## Showing most helpful reviews

Showing 26-50 of 63 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Kimberley H.  
Senior Payroll Specialist  
Airlines/Aviation  
Used the software for: 2+ years

### "Avanti is a Great Product"

October 16, 2024

5.0

Avanti has been a tremendous software program for our needs.

Pros

Avanti has been our software for 15 years and has been a great product. Avanti has a great support team should you run into any issues.

Cons

I can't think of anything that I did not like

Alternatives considered

[ADP SmartCompliance](https://www.capterra.com/p/226192/ADP-SmartCompliance/)

Reason for choosing Avanti

At the time ADP was a lot more expensive than Avanti.

Review Source

PT

Peter T.  
Divisional Accountant  
Publishing  
Used the software for: 2+ years

### "Avanti review"

October 15, 2024

5.0

Pros

User friendly for payroll processing matter.

Cons

Nothing in particular. The support only available in email format but still very responsive and knowledgeable in problem solving.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Payroll upgrade for more efficient payroll processing.

Review Source

VR

Verified Reviewer  
Personnel Manager  
Oil & Energy  
Used the software for: 2+ years

### "Costumer Service is the best"

May 21, 2021

5.0

It is a very robust system user friendly everything is in one platform, continuous updates, payroll is accurate, but most important is their customer support

Pros

Time management communicates with payroll, easy to use, very flexible, all kinds of reports can be extracted, analytics are awesome, but most important is their support team, when you have an issue, they are super friendly, professional and knowledgeable, reply or call in a timely manner and they are always there for you going the extra mile. The company is always looking for ways to improve .

Cons

It does not communicate with benefits, and a little bit limited when it comes to performance management

Reason for choosing Avanti

they were the best options and at the time the only ones with home server options

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

quickbooks was very limited. very unfriendly, calculations were a guess, very complicated no HR options

Review Source

JP

Jackie P.  
Payroll Manager  
Broadcast Media  
Used the software for: 2+ years

### "Avanti is my go to!"

February 1, 2023

5.0

Pros

I can still remember my first year end back in 2007 with Avanti. It was so quick and smooth! I was amazed! The support team is incredible. Reply is quick and always so very helpful. Running a payroll is so quick!

Cons

Securities is somewhat complicated in that there are so many steps. Understanding set up is confusing

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Avanti

Pricing and ease of use and reporting turnaround time

Switched from

[prima:Time](https://www.capterra.com/p/131927/primaERP-Time-Tracking/)

The software was so slow. It took 4 to 5 hours to run a payroll. If you made a change, you had to rerun of course so payroll had to be started several days before deposits. There was no option for excel export. Everything had to be printed

Review Source

Response from Avanti Software

February 2, 2023

Thank you for your review, Jackie! That's great to hear that you find Avanti's year-end resources helpful. Thank you for your feedback on securities. I'll pass that along to our Product team. - Emma

FC

Faiyaz C.  
People and culture generalist  
Food Production  
Used the software for: 2+ years

### "Great Solution for a SME business!"

March 24, 2023

4.0

I have used Workday, SAP, Workday and Kronos systems before. Avanti is very easy to use. Performance management system could be better if it could be customizable. Currently not using this tool.

Pros

Very easy integration with hands on support during implementation. They have an amazing CX support team, with quick resolution of issues. Very easy to learn the system, much simpler than other payroll systems I have used.

Cons

Would love to see the performance management system be more customizable.

Alternatives considered

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Review Source

Response from Avanti Software

April 18, 2023

Thank you for your review, Faiyaz. We're so happy to hear that your implementation went smoothly and our payroll solution is meeting your needs! Thank you for the feedback on our performance management tools – I'll pass this along to our Product team. - Jenna

LH

Lila H.  
Payroll and Benefit Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Lila Hayes comments"

February 1, 2023

5.0

Solving the issue of manually tracking when EEs are on and off shifts. Once you get more familiar with Avanti the easier it becomes.

Pros

Hard to say I was hired when the product was up and running. the Support is great when you call in. Very friendly and helpful in a timely manner.

Cons

Difficult in building reports to access the data. Unable to populate a list of employee numbers from excel to only get data that is needed. The exporting of data into Excel is not user friendly. There are tutorials online, but they sometimes don't walk you through the entire process, so you land up calling in for assistance.

Reason for choosing Avanti

Unknown was not here when this occurred.

Review Source

Response from Avanti Software

February 2, 2023

Thank you for your review, Lila! We love to hear positive feedback about our support team. Please reach out to the Client Care team for reporting assistance. - Emma

TV

Tamara V.  
Director, Human Resources  
Media Production  
Used the software for: 2+ years

### "Flexibility Galore - but you need your own internal support "

February 23, 2023

4.0

Pros

Flexibility to customize for our needs ourselves. with most other market products, that would require their programming and expertise, and increased costs as a result. Flexibility to define our own reports. Most other products on the market do not offer this, and you must pay the provider to provide you with the reporting and workflows you need.

Cons

Flexibility requires someone within our own company with high level technical skills. Avanti works for us because we have that. We could not have done, or do what we currently do with only Avanti support. Our internal technical person appears to know more about Avanti, than Avanti does.

Review Source

Response from Avanti Software

April 18, 2023

Thank you for your review, Tamara! We know how important it is to have a solution that meets your needs, so we're thrilled to hear how happy you are with Avanti's flexibility and configurability. - Jenna

WP

Wanda P.  
Payroll Administrator  
Oil & Energy  
Used the software for: 2+ years

### "Good Product"

November 15, 2022

4.0

Pros

Payroll is a straightforward process with entries.

Cons

Really miss the Manuals to learn and use the program. Reporting features could be really useful if a user could learn them, Is there "how to" manual or process to learn?

Review Source

Response from Avanti Software

November 17, 2022

Thank you for your feedback, Wanda! That's great to hear Avanti makes payroll straightforward for you. A great way to learn more about our reporting features is through our Skill-Up with Avanti webinar episode "Report Designer". You can find the recording on the help center. - Emma

AD

Alancy D.  
Payroll & Benefits Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Avanti - Administrator Review"

December 29, 2021

5.0

I think Avanti is easy to use for beginners and it's even better once you start understanding the nuances. I started using it without any payroll experience and it did all of the thinking for me. I just had to follow the steps on the instruction sheets.

Pros

I like that Avanti is highly customizable and effortless to use. The Avanti customer service team is wonderful and is there for us at any time we need them. I like how they are constantly improving their software and they make us part of this advancement. We get to have a say in what improvements need to be made.

Cons

Because it is highly customizable, I'm responsible for any changes that are made to Avanti subsequently.

Reason for choosing Avanti

I believe because Avanti was better priced.

Review Source

Response from Avanti Software

January 10, 2022

Thank you for sharing your experience, Alancy! We love to hear that Avanti is easy to use and customizable to meet your needs. And we have to agree, our Client Care team is pretty wonderful. - Jenna

CL

Carolyn L.  
Payroll Supervisor  
Financial Services  
Used the software for: 2+ years

### "Avanti suits our business needs at this time"

February 2, 2023

4.0

Excellent , would like to see more enchantments to create an even better experience.

Pros

The reporting ability to pull most fields in the system.

Cons

Moving to the cloud has created a few more steps to process and save information. We are not able to email or save documents as easy as post cloud.

Reason for choosing Avanti

Ease of using Avanti, price , and not having to spend training on a new system.

Review Source

Response from Avanti Software

February 7, 2023

Thank you for your review, Carolyn! We love to hear that you enjoy Avanti's Report Designer. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

MH

Marcia H.  
Payroll lead  
Medical Practice  
Used the software for: 2+ years

### "Avanti Review"

February 1, 2023

4.0

We find it easy to learn and train new users , the support is good.

Pros

We mainly went with Avanti as we wanted Web time as previously we were doing manual timecards. It is working well, we have now implemented a 2nd and 3 union contract, there are some bumps in the road but we are getting there . The support we get is good.

Cons

There should be more mass uploads eg upload biweekly deduction amounts through a report on the Employee deduction profile. instead of having to manully enter each individual

Reason for choosing Avanti

The reporting worked well with excel, and the timecards

Review Source

Response from Avanti Software

February 2, 2023

Thank you for your kind review, Marcia! We love to hear that our Report Designer is easy to use. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

KS

Karen S.  
Director, Human Resources  
Aviation & Aerospace  
Used the software for: 2+ years

### "Went Live with Avanti April 2019"

May 21, 2021

5.0

Everyone at Avanti is knowledgeable and helpful. If the customer service person is unable to assist with your issue, they will conference someone in that can or get back to you ASAP. They are quick and efficient and always want you to be satisfied with the results.

Pros

Avanti is very customizable to add and remove areas that are not of interest to your organization. The reports are exceptional.

Cons

It is so much work to get this up and running. If you have a team on this project you will be fine. I am the only payroll administrator so I was switching us over and running the old payroll system all at once. But take your time and enter everything as you may one day want to access that data.

Reason for choosing Avanti

They wowed me with their professionalism and team that stands behind their product.

Review Source

SH

Shelley H.  
Payroll Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "New to Avanti"

February 1, 2023

4.0

We are hoping with each fix to our programs that processing time will reduce.

Pros

Love having all our companies under one search engine.Love the Excel ability for all reports.

Cons

being in Health care, which is new for Avanti, our contracts are proving to be difficult to program in the set up.

Reason for choosing Avanti

price and programming

Review Source

Response from Avanti Software

February 3, 2023

Thank you for your review, Shelley! That's great to hear you're able to have all of your companies under one search engine. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

CP

Colette P.  
HR Coordinator  
Publishing  
Used the software for: 2+ years

### "Avanti Review"

November 14, 2022

3.0

Overall I find the software complicated and slow. I think that it still has a long way until it is user friendly for hr employees who use the platform.

Pros

This software has a lot of reporting capabilities and the onboarding set up and process is fairly simple and effective.

Cons

I often find the platform to be overly complicated, especially with regards to the access levels and role assignments. In the report designer feature and other capabilities within the platform there is often overly complicated coding needed which is something that as an HR employee I don't have much knowledge on.

Review Source

Response from Avanti Software

November 17, 2022

Thank you for your review, Colette! We love to hear that our Onboarding process is effective. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

DC

Dina C.  
Payroll/HR Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Avanti Review"

November 22, 2022

4.0

experience has been good but I find the new technical support challenging. It was much more efficient when I could call the help line and get help on the spot.

Pros

It was Canadian, it was possible to roll our current information into the system.

Cons

expensive to get started. It was alot of work but worth it in the end

Reason for choosing Avanti

Other Y's were using it at the time.

Switched from

[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)

we were opening 2 new facilities and needed the scheduling to be online

Review Source

Response from Avanti Software

November 30, 2022

Thank you for your kind review, Dina! Yes, we are Canadian payroll experts. - Emma

nB

natali B.  
Payroll Administrator  
Government Administration  
Used the software for: 2+ years

### " Avanti Review "

February 8, 2023

4.0

Without great support, it is difficult to enjoy the whole Avanti experience

Pros

I would say customization and Automation of several tasks I used to do manually.

Cons

Support is not as good as it used to be and it seems we are now getting charged for things that used to be free.

Reason for choosing Avanti

more customizable

Review Source

LM

Line M.  
Sr Payroll Analyst  
Newspapers  
Used the software for: 1-2 years

### "Avanti Review"

October 24, 2023

5.0

Simple to use and very powerful payroll system. Any company that chooses Avanti would not regret their choice.

Pros

The Avanti system is easy to use, super intuitive and simple to teach to others.

Cons

It was a little difficult to get set up but once you did, then it was easy to use.

Review Source

NE

Nicole E.  
Payroll & Benefits Manager  
Hospitality  
Used the software for: 2+ years

### "Great system"

June 2, 2021

5.0

fabulous system, so easy to use

Pros

ability to customize and customer service is awesome

Cons

there isn't anything i can think of that i do not like

Alternatives considered

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Reason for choosing Avanti

cost, ability to customize and customer service

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

cost and customization

Review Source

KD

Karina D.  
Payroll Specialist  
Higher Education  
Used the software for: 2+ years

### "Best Software for Payroll Management"

February 1, 2023

5.0

Pros

I like the reporting and tracking system

Cons

I don't like to save the documents each time before viewing

Alternatives considered

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Reason for choosing Avanti

Price and it is suitable for our company

Review Source

Response from Avanti Software

February 2, 2023

Thank you for your kind review, Karina! That's great to hear you enjoy using our reporting and tracking system. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

AM

Aries M.  
Customer Support  
Retail  
Used the software for: I used a free trial

### "Avanti Review"

April 14, 2024

5.0

The platform overall is very intuitive and we are able to easily integrate reporting which makes us very productive.

Pros

What I like about Avanti is the personalized quote or prices depending on what our company's requires. The customer support is also very reliable. They really go the extra mile to provide great service.

Cons

I did not experience any drawbacks per se but I guess the interface can still be improved that way it will look more "up to date".

Review Source

TP

Traci P.  
Payroll Manager  
Consumer Goods  
Used the software for: 2+ years

### "Long Time User"

November 15, 2021

5.0

I really enjoy working with Avanti, it is user friendly and capable of handling a lot of GL detail for our manufacturing facilities.

Pros

In-house system gives you flexibility to control and tailor your software as needed.

Cons

Sometimes labor intensive, when making system wide changes. We have 5 separate Data Bases, so it is repetitive.

Reason for choosing Avanti

Was not part of this process.

Review Source

Response from Avanti Software

November 18, 2021

Thank you for the kind review, Traci! We love to hear that Avanti provides the flexibility and control you need to for in-house payroll. Thank you for the feedback on the product. I'll pass that along to our Product team. - Jenna

CW

Christine W.  
HR Generalist  
Wholesale  
Used the software for: 2+ years

### "It works"

November 14, 2022

4.0

Better in previous years. It seems like the business model has changed and expert, timely advise is not always available anymore.

Pros

The product is easy to use once you know how it works. Its not hard to learn the program.

Cons

When something goes wrong, it can take a long time for support to have a solution. It has happened on more then one occasion where we had to limp by while the team at Avanti was figuring out coding issues of their end.

Review Source

Response from Avanti Software

November 17, 2022

Thank you for your review, Christine! That's great to hear that you find Avanti easy to use. We appreciate your feedback on our support. I will pass that on to our Client Care and Development teams. - Emma

BG

Brian G.  
Vice President People and Culture  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent Product & Customer Service "

November 10, 2021

5.0

Pros

The product does everything we need it to do for our organization and is easy to use. Its the customer service that is the big differentiator and responsiveness of the team. We've been with Avanti for 15+ years. Its affordable, reliable and excellent for midsized or small organizations.

Cons

Speed can be slow for users but I believe that is being addressed

Review Source

Response from Avanti Software

November 16, 2021

Thank you for the review and being such a long-time Avanti client, Brian! We're happy to hear that our solution continues to meet your needs and our Client Care team is quick to respond to your questions. - Jenna

MB

Melissa B.  
Sr. Payroll Specialist  
Insurance  
Used the software for: 2+ years

### "Avanti Review"

February 1, 2023

5.0

Pros

Avanti is very user friendly in all aspects. Reprting is easy to use and creating reports is simple.

Cons

Only thing I can complain about is Employee Sef-Service, my staff have issues reseting passwords so I have to do it for them

Review Source

Response from Avanti Software

February 3, 2023

Thank you for your review, Melissa! We love to hear that your enjoying our Report Designer feature. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

pH

phan H.  
Payroll Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Report"

February 1, 2023

2.0

Not great

Pros

I like how Avanti can create varieties of report

Cons

It is not easy to manage. It takes too long to learn to how to manage the system

Reason for choosing Avanti

Not applicable.

Review Source

Response from Avanti Software

February 7, 2023

Thank you for your review, Phan! We love to hear that you enjoy the Avanti Report Designer. Thank you for your feedback on the training. I'll pass that along to our Education team. - Emma

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