--- title: "Zendesk Sell Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zendesk Sell Software - reviews, pricing plans, popular comparisons to other Inside Sales products and more." source_url: "https://www.capterra.com/p/199865/Zendesk-Sell/" page_type: "product" language: "en" --- # Zendesk Sell Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zendesk Sell ## What is Zendesk Sell? Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient. ## What is Zendesk Sell used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Lead Management](https://www.capterra.com/lead-management-software/) Top alternative Featured Overall rating Based on 160 user reviews Reviews sentiment Positive 84% Neutral 8% Negative 8% Starting price $19 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zendesk Sell?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zendesk.com&name=Zendesk Sell) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zendesk Sell 4.3 (160) VS. [4.3 (6,987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $19 Per User, Per Month Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (152) Ease Of Use 4.2 (18,134) Value For Money 4.0 (113) Value For Money 4.3 (12,820) Customer Service 4.1 (123) Customer Service 4.1 (14,052) ## Zendesk Sell alternatives Highest Rated [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [4.4 (18,799)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61368/Salesforce/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,475)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [4.4 (5,839)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157279/Dynamics-365/) [View all alternatives](https://www.capterra.com/p/199865/Zendesk-Sell/alternatives/) ## FAQs about Zendesk Sell Overview ### What problems does Zendesk Sell solve? Zendesk Sell solves scattered sales tracking, inconsistent follow-ups, and disconnected customer records by centralizing contacts, emails, notes, tasks, appointments, and deals in one streamlined CRM. Sales reps, sales operations teams, and small business managers benefit most from its mobile access, customizable pipeline stages, shared visibility, and easy onboarding. Answer based on 45 reviews Overview ### Which roles and teams benefit most from Zendesk Sell? Zendesk Sell is most used by sales teams, account managers, and business development leaders who need to track leads, manage pipelines, and follow up consistently. Owners, CEOs, and other executives use it for revenue visibility and forecasting, while marketing and administrative teams support handoffs, contact organization, and customer communication workflows. Answer based on 142 reviews Overview ### What company size and industries is Zendesk Sell built for? Zendesk Sell is for B2B sales leaders managing 20-250 person sales teams, with 82% of reviewers from small businesses and Computer Software the top industry at 20%. It also serves Enterprise at 10% and Midsize Business at 8%, with notable use in Marketing and Advertising and Management Consulting at 9% each. Answer based on 160 reviews Features and Usability ### What are the key features of Zendesk Sell? Zendesk Sell includes core CRM features like lead management, contact management, deal management, and sales pipeline management. Reviewers also highlight email integration, mobile app access, and reporting. Differentiating capabilities include sales forecasting, activity tracking with call logging, and integrations through its API and calendar sync. Answer based on 45 reviews Pricing ### How much does it cost and what fees or limitations are included? Zendesk Sell starts at $19/user/month for Sell Team, with Sell Professional at 49 and Sell Enterprise at 99. A free trial is available. Reviewers describe pricing as reasonable for ease of use and mobile features, but note costs can add up with more users or added features, and some mention setup costs. Answer based on 27 reviews Integrations ### Which third-party tools and platforms does Zendesk Sell integrate with? Zendesk Sell integrates with Gmail, Google Calendar, Mailchimp, Confluence, and Zendesk Suite, with additional catalog connections for Microsoft Outlook, Google Drive, Dropbox, and PandaDoc. It supports over 20 integrations across email, calendar, document storage, marketing, and customer support workflows. Answer based on 30 reviews Getting Started and Support ### How easy is it to onboard and train a team on Zendesk Sell? Zendesk Sell is generally quick to onboard for sales teams, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say nontechnical users often learn the basics fast, sometimes in a day, while admins and teams handling setup, navigation, or sync issues may need more time and support. Answer based on 13 reviews Getting Started and Support ### What customer support options does Zendesk Sell offer, and how do users rate the experience? Zendesk Sell offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as attentive and helpful at times, with quick chat interactions and proactive onboarding, but others report hard-to-reach teams, slow replies on urgent issues, limited help articles, and inconsistent follow-through. Answer based on 37 reviews Sales process ### How well does Zendesk Sell support the sales process? Zendesk Sell supports day-to-day sales work with clear pipeline tracking, contact history, mobile access, and customizable deal stages. Small business teams and sales reps often find it intuitive for managing leads and follow-ups, though some users say reporting limits, uneven integrations, onboarding gaps, and support issues can affect more complex workflows. Answer based on 27 reviews ## Features AI summary Based on 890 Inside Sales reviews Capterra reviewers point to these as the top priorities when choosing inside sales software: - **Lead Management** (**42%** of reviewers rated this feature as critical) - **Contact Management** (**34%**) - **Lead Capture** (**43%**) Zendesk Sell supports all three features buyers rate most highly: **Lead Management**, **Contact Management**, and **Lead Capture**. Together, these capabilities help sales teams track prospects through the pipeline, keep customer details organized, and bring new leads into the system efficiently, allowing teams to follow up faster and manage sales activity with better consistency. Contact Management 4.6 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Capture 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Sales Pipeline Management 4.1 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status CRM 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Lead Management 4.4 (17) 58.82% of 17 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Interaction Tracking 4.1 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Zendesk Sell 100 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Recording: Record the audio of phone conversations for quality assurance purposes - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Chat/Messaging: Communicate using direct chat or messages within the system - Client Tracking: Track all company interactions with current clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For Financial Institutions: Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies. - For Insurance Industry: Intended to be used by insurers - For iPad Devices: Operate/access software on iPad Devices - For Sales Teams/Organizations: Caters to sales teams - For Startups: Primarily serving startup companies - Forecasting: Form predictions based on past and present data/trends - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Currency: Manage and handle various international currencies - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Predictive Analytics: Predict future data based on historical data sets - Prioritization: Arrange tasks based on the level of priority or urgency - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shared Contacts: Share contacts with other applications like Gmail and CRM - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web-based Deployment: SaaS, web-based, online deployment - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (139) 4.0 Based on 139 reviews ## Pricing Value for money 4.0 (113) Free Trial [View pricing plan details](https://www.capterra.com/p/199865/Zendesk-Sell/pricing/) Sell Team $19.00 Per User,Per Month It includes: - 1 Custom Sales Pipeline - Built-in Click-to-Dial and Call Recording - Email Integration - Fully Featured Mobile CRM - Prebuilt Apps and Integrations - Up to 3 Paid Users Sell Professional $49.00 Per User,Per Month It includes: - 1 Custom Sales Pipeline - Advanced Call Analytics - Built-in Click-to-Dial and Call Recording - Email Integration - Fully Featured Mobile CRM - Personalized Bulk Emailing - Prebuilt and Custom Apps and Integrations - Sales Goals and Forecasting - Unlimited Custom Fields - Unlimited Email Templates - Unlimited Paid Users Sell Enterprise $99.00 Per User,Per Month It includes: - 2 Sales Pipeline - Activity Reports - Advanced Call Analytics - Advanced Permissions - Built-in Click-to-Dial and Call Recording - Customized Notifications - Email Integration - Fully Featured Mobile CRM - Lead and Deal Scoring - Personalized Bulk Emailing - Prebuilt and Custom Apps and Integrations - Product Catalog - Sales Goals and Forecasting - Task Automation - Unlimited Custom Fields - Unlimited Email Templates - Unlimited Paid Users Value for money 4.0 (113) 4.0 Based on 113 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (123) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (123) 4.1 Based on 123 reviews ## User reviews Overall rating 4.3 Based on 160 reviews Filter by rating 5(81) 4(52) 3(15) 2(7) 1(5) Mentioned topic Sorted by most recent SP Sonu P. Systems Analyst Consumer Goods ### "Simple and reliable CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 24, 2026 Overall, it’s been a good CRM for day-to-day sales tracking. It’s not overly complicated, which is actually a plus if your team just wants something that works without too much training. There are some limitations when it comes to advanced reporting and customization, but for small to mid-sized teams it does the job well. We’ve been able to keep our pipeline organized and improve visibility across the team. Pros I like how simple and clean the interface is compared to some other CRMs we’ve tried. It’s pretty easy to track deals and manage contacts without too much setup. The integration with other Zendesk products is a big plus for us since everything stays in one ecosystem. Also, the mobile app is actually usable, which helps when you’re not at your desk. Cons Reporting is a bit limited unless you spend time customizing it, and even then it’s not as flexible as some other tools. There are also a few small things in the UI that feel a bit basic, especially when you’re handling more complex pipelines. Pricing can add up as well once you start adding more users or features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Sarah L. DIrectrice des opérations Retail ### "Utile mais pas indispensable" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 23, 2025 La solution est optimisée pour gérer des portefeuilles clients. Possibilité de suivre le CA réalisé, les prospects ... Pros J'ai apprécié la possibilité pour nos commerciaux de suivre leurs portefeuille clients. Il est aussi appréciable de pouvoir consulter les échanges avec les autres commerciaux en cas d'absence. Cons La plate forme n'est plus tenue à jour et comme l'intégralité des solutions Zendesk tout est long et parfois compliqué à paramétrer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Bo K. Customer Service Ambassador Banking ### "More than a typical CRM tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 4, 2024 We mostly used the most of the product's real-time reporting and analytics features. Tracked emails, calls, and used them with sales engagement tools. Pros Delivers the complete view of customers/customer experience in details as in how much you want to see. Uses a data mining terminology, gives you the forecast, and the great feature is you can see changes by adding or removing a number or some group of customers. Cons Cannot use it alone, it has to integrate with other Zendesk products, but only with Zendesk products. And customisation can be a real headache, as it needs to be completely setup before getting its full potential. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stanko T. VP Product Development Information Technology and Services ### "Potemkin village " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 18, 2024 After trial (which went well) its all downhill. We discovered three serious bugs, which their support team reproduced and confirmed, and all we got was "we’re looking at it,". A lot of features we started using in serious work are broken or designed to be useless. Pros Interface is ok, all action buttons are where they should be, the structure of the pipeline is ok. Cons Long term usage is impossible due to serious bugs and inability or unwillingness of their team to solve it. Reporting serious bugs to a rudimentary bot is never a good way forward. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Zendesk Sell It looked good on paper and during trial Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Abhilash S. Accountant Textiles ### "Zendesk Sell Has Been So Accurate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2024 Pros Zendesk Sell has been an effective solution that make work simple for us. I like the efficiency and accuracy of Zendesk Sell. Cons I do not have issues with Zendesk Sell. Zendesk Sell is great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Rissa G. Sr. Dir. of Marketing and Communications Non-Profit Organization Management ### "Just wasn't a good fit for us" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 April 4, 2024 Pros It was great to be able to keep track of conversations with priority members and for the internal team to also know what those conversations entailed... when it worked. Cons It just didn't work for us and customer service was never helpful when it came to us asking for help. After over 6 months of the team not being able to connect their emails so the rest of the team could see conversations with members, we called it quits. Additionally, instead of helping us with the issues we did have with the platform, customer service was always trying to upsell us to features we didn't even need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Sikirou R. developpeur Computer Software ### "Utilisation de Zendesk sell" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 30, 2024 Pros Nous avons utiliser Zendesk sell pour le emailling et le support clients Cons Nous n'avons pas encore de problème ni d'obstacle Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GO Gabriel O. E-Banking Channels Banking ### "Good in managing sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2023 Pros The software is good in managing sales, I like the report making which you can use to create a report that can be exported for offline reading and analyzing of sales data Cons The tool is bought independently which makes the software to be expensive to use for smaller businesses Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE Atusiimire E. Manager Consumer Banking Banking ### "creating sales report is easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2023 Pros The software is so easy in creating sales reports from the sales Cons the pricing of this software is so expensive to use for smaller businesses Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Customer Support Representative Consumer Services ### "Awesome CRM tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 21, 2023 It has been an amazing journey full of learning tips and easy automation. Pros 1\. It makes making decisions easy as the data needed is viewable and at a glance.2. It has intuitive sales management tools such as automated auto-messaging of customers.3. You can easily locate and keep track of leads for future sales and marketing calls.4. It enables uninterrupted workflow as the task player automates activities.5. Its email integration feature is amazing and easy to use. Cons 1\. It's a bit pricey if you want more of the advanced features.2. It has a steep learning curve which might be a discouraging factor for some.3. It does not have built-in marketing features, you will have to do the marketing yourself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/199865/Zendesk-Sell/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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