--- title: "Acsendo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Acsendo Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/199884/Acsendo/" page_type: "product" language: "en" --- # Acsendo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Acsendo ## What is Acsendo? Since 2018, Acsendo has been helping companies optimize and automate their human management processes to turn the Human Resources area into a strategic ally for growth. Our software is aimed at improving strategic decision-making and developing the potential of human talent by building a memorable organizational culture, designing individual development plans, integrating methodologies for monitoring indicators and other human resources management and administration tasks. ## What is Acsendo used for? [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Talent Management](https://www.capterra.com/talent-management-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $350 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Acsendo Overview Updated September 2026 AI summary Acsendo offers cloud-based human resources solutions for organizations of all sizes, covering performance management, talent management, and 360-degree feedback. Key features include onboarding, employee database, reporting, and self-service portals, with options for customizable templates, learning management, and engagement surveys. Its flexible access controls and branding support adaptation to diverse HR processes and organizational requirements. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Acsendo 4.2 (10) VS. [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price $350 Usage Based, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10) Ease Of Use 4.7 (320) Value For Money 4.4 (10) Value For Money 4.5 (277) Customer Service 4.0 (10) Customer Service 4.5 (283) ## Acsendo alternatives [4.4 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.7 (187)](https://www.capterra.com/p/155747/PerformYard-Talent/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) [4.3 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168685/Factorial-HR-Software/) [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/) [4.5 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161821/ELMO-Software/) ## FAQs about Acsendo Overview ### Which roles and teams benefit most from Acsendo? Acsendo is most used by HR managers, coordinators, and psychologists who streamline recruiting, employee records, and talent development workflows. Business analysts and consultants use it to organize workforce data and reporting, while country, regional, and store managers rely on it to oversee people operations, performance, and team administration across locations. Answer based on 10 reviews Overview ### What company size and specific industries is Acsendo built for? Acsendo is designed for companies of all sizes that want to manage employee performance, development, and engagement. The vendor description does not name specific industries, so the product appears suited to organizations in any sector that need a people-focused system for managing their most important capital. Features and Usability ### What are the key features of Acsendo? Acsendo offers performance management tools such as 360 degree feedback, continuous feedback, performance appraisal, and review cycle tracking. It also includes goal setting and tracking, competency management, self assessments, peer appraisals, reporting and analytics, employee profiles, onboarding, offboarding, and training management. Getting Started and Support ### What training and onboarding options does Acsendo offer? Acsendo provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference materials for reviewing features and steps as needed. Getting Started and Support ### What customer support options does Acsendo offer? Acsendo provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. With no reviewer feedback available on support experiences, no reliable claims can be made about response speed, helpfulness, or common frustrations. These channels are the only confirmed support options listed in the catalog data. ## Features AI summary Based on 14,676 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) Acsendo includes **Employee Database**, which gives teams a central place to store and manage employee records. However, it does not offer **Payroll Management** or **HR Management**. Its support for **Employee Database** helps businesses keep personnel information organized, improve record accuracy, and provide teams with faster access to important employee details. 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Access Offers role-based access control (RBAC) allowing administrators to define roles with specific sets of permissions Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Competency Management Catalog, manage, and develop employee skill sets Acsendo 48 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access: Offers role-based access control (RBAC) allowing administrators to define roles with specific sets of permissions - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Competency Management: Catalog, manage, and develop employee skill sets - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Employee Activity Monitoring: Monitor and track what your employees are doing - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Support: Provides 24/7 technical assistance to resolve technical issues, network, security and server performance concerns. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Task Management: Create, manage and track all task activities and progression - Tools: Tools that manage time tracking, payroll, benefits, and compliance. - Training Management: Track employee/learner's progression through training programs - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages --- Get Advice We can help you find the software with the features you need. Features 3.7 (10) 3.7 Based on 10 reviews ## Pricing Value for money 4.4 (10) Free Trial Basic $350.00 Usage Based,Per Month Value for money 4.4 (10) 4.4 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (10) 4.0 Based on 10 reviews ## User reviews Overall rating 4.2 Based on 10 reviews Filter by rating 5(5) 4(3) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent GL Gustavo L. Gerente de Tienda Retail ### "El Ascenso de Acsendo!!!" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 September 21, 2022 Pros Es una plataforma que se ajusta al desarrollo organizacional de la marca, asi como englobaliza procesos y da seguimiento positivo y completo a cada empleado mediante resultados concretos de evaluaciones que se generan dentro de la misma Cons No es tan llamativo para el usuario por la forma de plasmar o dar a denotar alguna evaluación o resultado para el cliente, no tiene tanta variabilidad en la forma de representarse o de que sea mas atractivo y genere una mayor aceptación pasra el usuario. Switched from [Butterfly](https://www.capterra.com/p/146769/Butterfly/) era mas competitivo a nivel precio y como toda plataforma tiene sus pros y contra Alternatives considered [Buk](https://www.capterra.com/p/208706/Buk/) [Workbeat](https://www.capterra.com/p/201188/Workbeat/) Reasons for choosing Acsendo Ofrecia un paquete justo a la medida que se requeria para el desarrollo de la empresa a nivel económico (precio) y se modifico para implementarla a un nivel general Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Business Analyst Internet ### "Effective talent management for every business or organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 25, 2021 Pros What I like the most is a simple and convenient learning process with progress tracking and detailed reporting. Customer support is very responsive and always ready to help. Cons Lack of documentation and tutorials in English. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Yoana Amarilis R. Country Manager Human Resources ### "Mi experiencia con Acsendo como consultor de RH. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 17, 2020 Como empresa consultora en mediciones tanto de clima como evaluaciones del desempeño, Acsendo ha sido una herramienta fácil de promocionar por su apertura a la personalización de acuerdo a requerimientos específicos de cada empresa. Pros Me encanta que la plataforma es super personalizable, y muy agradable a la vista. Cons Me gustaría que el usuario administrador se le pudiera enseñar como resetear contraseñas, ya que es uno de los problemas constantes, y se debe pedir ayuda a soporte de la plataforma. Cuando si lo haces tú mismo, puede ser aún más rápida la respuesta. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PV paz V. gerente consultor Human Resources ### "Plataforma efectiva y a precio justo" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2020 Nosotros trabajamos con Acsendo como intermediarios con nuestros clientes y la capacidad de Acsendo de apoyarnos en el servicio al cliente es superior. Alta disponibilidad y actitud positiva para resolver problemas. Pros Software de uso amigable para el usuario, con un servicio al cliente destacado, que permite atender las necesidades gestión del desempeño positivamente y a precio adecuado. Cons Para el usuario es muy amigable. Pero para el administrador es algo complejo para definir parámetros o crear cuestionarios. Ahi es menos amigable o intuitiva. También en la generación de reportes podría mejorar, siendo más sintéticos y con una gráfica más simple que acortara las páginas y fuera más al centro de lo que se quiere comunicar. Por último los tiempos de implementación parecen algo inflexibles, pudiendo ser más automatizados algunos procesos, para tener mayor fluidez (generación de excel de resultados, informes globales, etc.) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Enrique L. Gerente LATAM Human Resources ### "Fácil, práctico, util y en constante evolución" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 12, 2020 Proveer a mis clientes una experiencia de medición, seguimiento y desarrollo de habildiades en procesos como desempeño, competencias, teletrabajo y reconocimiento Pros Es un software bastante intuitivo, que le permite a las personas entender cómo esta su desempeño, sus habilidades y hacer reconocimientos a la gestión diaria de actividades. están en constante evolución produciendo herramientas que facilitan la vida de la gestión del talento humano. Cons A veces el proceso de administración de la herramienta y el soporte de servicio podría mejorar. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OJ Oscar Javier C. Gerente de recursos Humanos Hospital & Health Care ### "Great utility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2020 very favorable experience, very good customer service with timely times. Pros The most valuable thing about Acsendo is its ability to adapt to customer needs, the ease of use of the tool, the way to cross goals with skills and its feedback module. Cons that it does not connect to email calendars, and could improve its reach by connecting with other personnel management software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Daniel R. Comunicador Social Health, Wellness and Fitness ### "Un Sistema de Gestión Integral" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2020 Muy buea experiencia, he participado en la implementación en dos empresas de diferentes tamaños, su avance y adaptación a las nuevas tendencias y gestión de talentos se convierte en una herramienta de apoyo a líderes y las áreas de gestión de personas. Pros La facilidad de uso es una de las principales caracteristicas, además de las diferentes alternativas de gestión de Talento, que se adaptan a la realidad y momento de cada organización. Cons Inicialmente creo que la reportería podría trabajarse mejor, en este momento lo están mejorando. Reasons for choosing Acsendo Relación costo - beneficio, ofrece muy buenas alternativas, un sistema integral y facil de gestionar a un precio accesible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BE Beatriz Elena H. Ing. Financial Services ### "In my opinion..." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 1, 2020 I think that th most important value from Acsendo is their employees. Their service attitude. Pros The product is easy to use The Look and feel is friendly T2M Cons Acsendo needs to innovate faster to increase value in their product and improve new features in each section or module. Reasons for choosing Acsendo The price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Rocio G. HR Coordinator Health, Wellness and Fitness ### "Easy and useful with improve opportunities" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 28, 2020 Pros The platform is intuitive, responsive, has a good design, allows customization, reliable settings. Cons The platform can improve the view and functionalities from the administrator role, it should have automatic and frequent saving during the qualification to avoid loss of information, as well as automatic alerts to identify errors in the information loading of objectives and goals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Luisa S. Psicologo Information Technology and Services ### "Uso de Acsendo" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 28, 2020 La herramienta ha evolucionado, cada vez cuenta con mayores funcionalidades que permiten administrar de manera mas completa y sencilla la gestión del desempeño de la organización Pros Cumple con todos los requisitos de seguridad de la información solicitados por nosotros, además es de fácil uso y tiene un buen equipo técnico de soporte Cons El modulo de PID debe ser más fácil para el usuario Reasons for choosing Acsendo Porque la implementación de la herramienta y la salida en vivo tomaba solo 15 dias, lo cual se cumplio Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.