--- title: "CRM Software App Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CRM Software App - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/199936/CRM-Software-App/" page_type: "product" language: "en" --- # CRM Software App Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CRM Software App ## What is CRM Software App? CRM solution that assists businesses with task lists, collaboration, Gantt charts, timesheets, presentations, and more. ## What is CRM Software App used for? [Small Business CRM](https://www.capterra.com/small-business-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CRM Software App?[Manage this product listing](https://www.g2.com/products/9d9a1243-41ab-4803-8b4c-ee806565f889/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CRM Software App 4.5 (4) VS. [4.8 (659)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.9 (744) Value For Money 4.0 (3) Value For Money 4.9 (681) Customer Service 4.0 (3) Customer Service 4.9 (656) ## CRM Software App alternatives [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) [4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) ## Features AI summary Based on 1,643 CRM reviews Capterra data shows that buyers of small business CRM software rank the following features as their top priorities: - **Contact Management** (**51%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**49%**) - **Lead Management** (**45%**) CRM Software App supports **Contact Management** and **Lead Management**, so teams can keep customer records organized and track prospects as they move through early sales activity. However, it does not include **Sales Pipeline Management**. Instead, it offers **Task Management** (**37%**), which can help teams stay on top of follow-ups, deadlines, and day-to-day sales work, providing businesses with a clearer way to manage customer interactions and maintain sales momentum. Contact Management 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Task Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Calendar/Reminder System 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Document Storage 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Lead Qualification 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Score a lead on their quality or likelihood to buy based on certain behaviors CRM Software App 8 features ### All Features - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - Document Storage: Store and organize documents in a centralized system - Forecasting: Form predictions based on past and present data/trends - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.0 (3) ### Starting price Free trial not available Value for money 4.0 (3) 4.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(2) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM andre michel F. admin Education Management ### " review CRM Software App" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 March 28, 2024 Pros It is simple to use and install and may equipe like il Cons Good functionality and must impressive option Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. India C. Benefits Customer Service Representative Insurance ### "Easy organization " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 28, 2024 Pros You can easily manage communications and interactions. Cons I have no complaints with the app. It’s easy to use and makes organization easy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW DEANNA W. AP Analyst Financial Services ### "CRM SOFTWARE APP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2024 MY OVERALL EXPERIENCE IS THAT I WOULD RECOMMEND THIS PRODUCT TO MY TEAM AND CUSOTMERS. Pros i LIKE THAT i CAN TRACK EVERY DETAIL FOR MARKETING AND SALES. Cons I DID NOT HAVE ANY DISLIKES ABOIT CRM SOFTWARE APP Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Andres M. Research Civil Engineering ### "Overall CRM Software review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 26, 2024 Overall I'll give CRM Software a 4 out of 5 stars Pros Have a lot of storage, easy to use and understand, and it's great to generate leads and automate some processes Cons Sometimes the customer service is not thay great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.