# CRM Software App Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CRM Software App - reviews, pricing plans, popular comparisons to other Small Business CRM products and more.

Source: https://www.capterra.com/p/199936/CRM-Software-App

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# 

 CRM Software App Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CRM Software App

## What is CRM Software App?

CRM solution that assists businesses with task lists, collaboration, Gantt charts, timesheets, presentations, and more.

## What is CRM Software App used for?

[Small Business CRM](https://www.capterra.com/small-business-crm-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CRM Software App?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.crmsoftwareapp.com&name=CRM Software App)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CRM Software App

4.5 (4)

VS.

[4.8 (649)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (4)

Ease Of Use

4.9 (640)

Value For Money

4.0 (3)

Value For Money

4.9 (533)

Customer Service

4.0 (3)

Customer Service

4.9 (592)

## CRM Software App alternatives

[4.7 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Calendar/Reminder System

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Notifications/alerts for upcoming events or tasks

Document Storage

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Lead Management

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Lead Qualification

3.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Score a lead on their quality or likelihood to buy based on certain behaviors

Social Media Integration

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

CRM Software App 8 features

Notifications/alerts for upcoming events or tasks

Manage, organize, and store contact information

Store and organize documents in a centralized system

Form predictions based on past and present data/trends

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, manage and track all task activities and progression

Get Advice

We can help you find the software with the features you need.

Features

4.8 (4)

4.8

Based on 4 reviews

## Pricing

Value for money

4.0 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.0 (3)

4.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (3)

4.0

Based on 3 reviews

## User reviews

Overall rating

4.5

Based on 4 reviews

Filter by rating

5(2)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AM

andre michel f.

admin

Education Management

### " review CRM Software App"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

March 28, 2024

Pros

It is simple to use and install and may equipe like il

Cons

Good functionality and must impressive option

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

India C.

Benefits Customer Service Representative

Insurance

### "Easy organization "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 28, 2024

Pros

You can easily manage communications and interactions.

Cons

I have no complaints with the app. It’s easy to use and makes organization easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DW

DEANNA W.

AP Analyst

Financial Services

### "CRM SOFTWARE APP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2024

MY OVERALL EXPERIENCE IS THAT I WOULD RECOMMEND THIS PRODUCT TO MY TEAM AND CUSOTMERS.

Pros

i LIKE THAT i CAN TRACK EVERY DETAIL FOR MARKETING AND SALES.

Cons

I DID NOT HAVE ANY DISLIKES ABOIT CRM SOFTWARE APP

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Andres M.

Research

Civil Engineering

### "Overall CRM Software review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 26, 2024

Overall I'll give CRM Software a 4 out of 5 stars

Pros

Have a lot of storage, easy to use and understand, and it's great to generate leads and automate some processes

Cons

Sometimes the customer service is not thay great

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)