# Page 2 | Zuub Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Zuub the right Dental solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/200040/Zuub/reviews

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Zuub

4.7 (38)

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Last updated March 13th, 2026

# Page 2 - Reviews of Zuub

## Showing most helpful reviews

Showing 26-38 of 38 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DC

Diane C.  
Practice Manager  
Medical Practice  
Used the software for: 6-12 months

### "My new personal assistant"

September 22, 2023

5.0

Zuub is an automated reliable time saver.

Pros

Zuub is a quick way to verify benefits while scheduling new patients and for reoccurring eligibility/verifications, it has saved so much time and human error. Zuub is an integral part of our office they keep up with the constant changes in the dental insurance world while listening to their customers questions or requests.

Cons

Would like a feature to search by patient insurance company, name and DOB. Sometimes patients don't have their sub ID.

Reason for choosing Zuub

AI is typically more reliable than humans

Review Source

BA

Brooke A.  
Business Manager  
Medical Practice  
Used the software for: 6-12 months

### "Too Good! "

November 30, 2023

5.0

Pros

We used Zuub to verify insurance for patients. Before Zuub this process was tedious involving going to each individual website to verify. Frequently we couldn't verify online and had to call the insurance company only to be on hold for long periods of time. We switched to Zuub and this process that had previously been a headache became much easier!

Cons

Some of the reports were difficult to understand or hard to find the specific information we were looking for.

Review Source

LW

Lisa W.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Zuub"

September 21, 2023

4.0

The experience has been most beneficial for us

Pros

This insurance verification process allowed us to no longer waste 2 of our employees time and energy waiting on the phone with ins companiesBeing able to refresh and see with in minutes is game changingStarting to look at new features we can use with Zuub: Treatment plans, online payments etc

Cons

So far there is nothing we dont like. Hoping the online payments can soon be written back to our practice management system soon

Review Source

KL

Kirsten L.  
Financial Coordinator  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Zuub Insurance Verification"

October 2, 2023

5.0

Pros

We currently use Zuub for the insurance verification process. It has definitely saved us a lot of time on the phone with insurance companies and being more present with patients in front of us or calling. I am able to catch if a patient no longer has insurance sooner with the instant verification weeks ahead. The installation was also very seamless and everyone was very helpful and responsive when errors occurred.

Cons

The only thing I think that could be improved currently would be setting up a single page with frequencies and history rather than filling up that patient document center with all the information. We did edit what our particular verification should be but the options of what the different insurances share do vary on what we receive. We have continued to use our own breakdown sheet for it to be clear to all but all in all, Zuub has still saved a handful of time for verification.

Review Source

SE

Summer E.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent Product for Insurance Verification"

March 28, 2024

5.0

Pros

Very easy to set up and roll out, great support from their team and verifications were accurate and easy to read.

Cons

3rd party limits due to insurances not providing access.

Review Source

AG

Annie G.  
Insurance Co-Ordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Zuub Review"

March 19, 2026

3.0

Neutral

Pros

It gives detailed information and formats that are better than the websites.

Cons

There are too many connection errors when the websites are working.

Review Source

JM

Janey M.  
Insurance and Billing  
Hospital & Health Care  
Used the software for: Less than 6 months

### "No Longer Spending Hours on Insurance"

August 30, 2023

5.0

Our office used to have someone spend all day verifying insurances and getting benefit breakdowns but that is a thing of the past now with Zuub. Nothing beats walking in to the office in the morning and having almost all of the verifications done before I even woke up that morning, and you can set them to be done days ahead of time as well to sort out any issues that may arise.

Pros

The best part of Zuub is the extremely responsive customer service, they are always willing to find a solution to all of my needs and are so friendly on top of that!

Cons

We don't have many issues with Zuub because anything we bring up they are ready to find a way to fix for us, and they are always working on making it better.

Review Source

GS

Ginger S.  
Billing Coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Zuub Rocks!"

June 5, 2023

4.0

When we are short staffed, Zuub takes that additional load off of manually verifying insurance for ALL the patients. It does give us the benefit of know, at the very least, if the patient is active.

Pros

The thing I love most about Zuub is that it can verify multiple patients at one time.

Cons

The thing I like the least about Zuub is that there are several major Insurance companies that can not be verified, and that Zuub does not sync quickly enough with our PMS.

Review Source

NC

Nolan C.  
Dentist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Time saver"

August 18, 2023

5.0

Time savings which allow staff to focus on other things.

Pros

Saves a lot of time for staff to avoid contacting insurance companies for benefit breakdowns.

Cons

Benefit breakdown could be more detailed but that is not the fault of Zuub but rather the insurance company release of info to Zuub.

Review Source

RM

Renu M.  
Administrator Dental office  
Hospital & Health Care  
Used the software for: Less than 6 months

### "ZUUB Review"

September 26, 2023

5.0

The office has increased outgoing calls after signing up with ZUUB . Zuub has saved us several hours per day!

Pros

The integration was fast and efficient. The team and I have saved several hours a day in verifying dental benefits!

Cons

There is no negative feedback from the office. Zuub is a great system to use for verifying dental insurances

Reason for choosing Zuub

It is more efficient

Review Source

PB

Pamela B.  
Office Administration  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great review "

June 5, 2023

5.0

Pros

Everything about Zuub is great and easy to learn.

Cons

Nothing is to complicated with this product

Review Source

LS

Linda S.  
Office Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Love Zuub!"

August 20, 2023

5.0

2 months in and so far, very pleased

Pros

So easy to set up and very user friendly. I’v once setup, Zuub does 85% of out insurance verification.

Cons

I’d like to see a way to check off when another staff member has worked a verification that Zuub was not able to verify. Thankful that my onboarding agent put a request in to add this.

Review Source

VL

Vik L.  
Partner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "A great software that is a big time-saver"

September 1, 2023

5.0

Pros

Excellent customer service, easy implementation, and expanding feature set.

Cons

Did not include Excellus insurance when I joined, despite advertisement

Reason for choosing Zuub

Better service, more integrated

Review Source

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