# Entrust IDV Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Entrust IDV Software - reviews, pricing plans, popular comparisons to other Identity Verification products and more. Source: https://www.capterra.com/p/200047/Onfido --- # Entrust IDV Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Entrust IDV ## What is Entrust IDV? Onfido, an Entrust company, meets your unique identity verification needs with an end-to-end, AI-powered platform. Simplify identity verification for you and your customer with tailored verification journeys. Choose what you need from our Verification Suite and build no-code workflows in our Studio orchestration tool. Our Real Identity Platform helps 1,000+ businesses seamlessly onboard customers at scale while stopping fraud and navigating regulatory requirements. ## What is Entrust IDV used for? [Identity Verification](https://www.capterra.com/identity-verification-software/)[KYC](https://www.capterra.com/kyc-software/)[Authentication](https://www.capterra.com/authentication-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 93% Neutral 3% Negative 3% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Entrust IDV?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.entrust.com&name=Entrust IDV) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Entrust IDV 4.6 (30) VS. [4.8 (13)](https://www.capterra.com/p/201476/Ondato/reviews/) Starting Price Contact vendor Starting Price $259 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (30) Ease Of Use 4.9 (13) Value For Money 4.2 (27) Value For Money 4.7 (12) Customer Service 4.4 (28) Customer Service 4.8 (12) ## Entrust IDV alternatives [4.9 (14)](https://www.capterra.com/p/10021163/Flagright/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (27)](https://www.capterra.com/p/199701/Persona/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (3)](https://www.capterra.com/p/213867/AU10TIX/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (16)](https://www.capterra.com/p/160754/KYC-Portal/reviews/) Starting price $28000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/200047/Onfido/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Fraud Detection 4.1 (10) 130.00% of 10 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity ID Scanning 4.7 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Scan and validate an ID barcode API 4.3 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Identity Verification 4.9 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Validating the identity of an individual or entity through verification of personal information or credentials Data Verification 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Mobile Access 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Entrust IDV 70 features Define levels of authorization for access to specific files or systems Control and manage access to company resources Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A way for institutions and businesses to check the age of their customers/clients. Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anti-money laundering compliance helps businesses uncover suspicious financial activity Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Researching and validating a person's criminal, educational, job or financial records The ability to identify a barcode on or within an image or packaging Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Protect sensitive data for digital privacy Process of checking different types of data for accuracy to avoid errors or inconsistencies Store, manage, and track all electronic documents in a centralized location A chronological record of actions or occurrences within a network, software, or process Identify and prevent suspicious activity Determines the location of a device using GPS or an IP address Scan and validate an ID barcode Validating the identity of an individual or entity through verification of personal information or credentials Oversee people and resources to carry out an investigation Verify the identity, suitability, and risks involved with maintaining a business relationship Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Request two or more credentials to prove user's identity before granting access to systems Manage and support multiple languages Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service The process of conducting customer due diligence for any politically exposed person (PEP) Streamlining repetitive tasks and activities through automated and predefined workflows Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Analyze potential risks across the organization Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Assess and score risks using risk matrices Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Systematic evaluation of the security of a company's overall security system and situation Online portal through which end users can access the system, manage tasks, or obtain information Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Monitor or audit historical and current transactions to analyze customer account activities Extra layer of security that requires not only a password and username but also something specific to that user Guide new users to understand and become proficient in using a product or service Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Track revisions and updates made to files and navigate between different versions View and track activity related to an individual, transaction, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (30) 4.3 Based on 30 reviews ## Pricing Value for money 4.2 (27) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.2 (27) 4.2 Based on 27 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (28) 4.4 Based on 28 reviews ## User reviews Overall rating 4.6 Based on 30 reviews Filter by rating 5(21) 4(7) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent RO Reuben O. Website designing Design ### "Good facial verification " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2024 Helps businesses to ensure good verification Pros Good facial recognition. This helps to prevent scam Cons It delays when identifying. This makes it very tedious Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Rob K. geen Accounting ### "slecht werkende verificatie" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 June 30, 2024 weet niet ik ben niet ver gekomen want de verificatie lukt gewoon niet Pros geen voor de klant klant bijna niet te doen wordt niet over nagedacht dat er ook oudere mensen zijn Cons de manier van verificatie dat je verplicht bent om een mobiel te heb en Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PV Paul V. Owner Online Media ### "Do not expect customer support after implementation" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 May 29, 2024 Pros Great KYC checks and user friendly maintenance portal. Cons Do not expect any customer support: from the beginning Onfido sent us incorrect invoices. We informed their billing department several times by email, however never received a response. Also tried to call them, they do not have a phone number. In February they switched off their application without prior notice. After we left negative feedback on another platform, they suddenly replied and promised they would solve the issue. In the mean time we had several sessions with their customer support and technical team. They discovered an issue in their software that caused the incorrect invoices. They promised to solve this and correct the invoices. This is not three weeks ago. Again I sent numerous reminders to continue and solve the issue, so we could restart using the tool but complete silence on their behalve. I am really shocked after all the time we spent to solve the issues together with their team, this is the result. Complete waist of time. Now we switched to Sumsub that actually gives customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kagera B. Project Manager Business Supplies and Equipment ### "My Experience With Onfido" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2024 Pros It comes with great authentication solution It is the best for identity management Cons With Onfido, it has been amazing. Never experienced issues. Switched from [Beyond Identity](https://www.capterra.com/p/203067/Beyond-Identity/) [Ping Identity](https://www.capterra.com/p/131419/PingOne/) [Cisco Identity Services Engine](https://www.capterra.com/p/251508/Cisco-Identity-Services-Engine/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Abdul S. CFO Financial Services ### "One of the best in the market!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 4, 2023 Pros We rely on Onfido to capture customer ID as part of our onboarding process. Onfido's data validation and document integrity services allow us to determine customer document authenticity and detect potential fraudulent customers. Cons No issues so far. Overall, we have had a great experience in the last 3 years we've had Onfido. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Pavel H. Senior Operations Manager Banking ### "Onfido review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 30, 2023 Pros The ease of use of the portal. Decisioning speed. Cons Difficulties when asking for a specific changes. Some changes are impossible as this will require global changes made in the system which will affect all customers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MZ Muhammad Zaid Jamil M. Head of Compliance Financial Services ### "e-KYC Make It Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2023 Pros Onfido is facilitating a seamless customer journey during the onboarding process by leveraging their proprietary electronic Know Your Customer (e-KYC) solution. This solution is enhanced with advanced Artificial Intelligence/Machine Learning (AI/ML) technologies and the expertise of document specialists to ensure accurate customer identification. Cons Nothing in particular. No negative feedback as of now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Juan D. Risk and Fraud Analyst Financial Services ### "Onfido Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 27, 2023 Pros I like how Onfido's team prepare our monthly meetings, in order to see all the relevant aspects of the last month and see how they can improve the product. In addition to that, is a product that is constantly improving, and thats what i like the most. Cons An aspect that i think Onfido can improve is the quantity of accepted documents in several countries, because there are some countries that doesn't have much accepted documents. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Saad Wahid M. Operations Director Banking ### "Nymcard Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 27, 2023 Pros Onfido excels in user-friendly interfaces and responsive customer support. Cons Common challenges or concerns with identity verification services in general can include potential false positives, integration complexities, or the evolving nature of fraud tactics Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Claire S. Project Manager Delivery Lead Telecommunications ### "Implementation team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 27, 2023 Very proactive company, however I felt they underestimated how a large complex organisation that I work for takes a long time to go through various delivery gates. I guess it was a big learning curve on both sides. Pros The employees seem to really want to help deliver the product. The Onfido staff seemed to be much more approachable than other staff in other companies which was a key factor Cons Possibly not enough staff although they did listen to our concerns about staffing levels in certain areas and tried to mitigate it as best as they could. I feel the Onfido did always listen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/200047/Onfido/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Sumsub vs Entrust IDV](https://www.capterra.com/compare/188057-200047/KYC-AML-Platform-vs-Onfido)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)