# vIDix LABOR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is vIDix LABOR the right Time Clock solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200058/vIDix-Labor/reviews --- vIDix LABOR 4.3 (11) [View alternatives](https://www.capterra.com/p/200058/vIDix-Labor/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of vIDix LABOR Ease of use 3.8 Customer Service 4.3 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KC Ketti C. Business Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "So far so good." June 6, 2024 5.0 My overall experience with vIDix labor has been good. There have been bumps in the road but the team works hard to fix them in a semi-timely manner. Pros vIDix Labor is very similar to the Ban-Koe time clock system we have been using for many years. I like the option to view online and the option to let our remote working keep their own time sheet. We have not used this yet as we are still building but this will be a time saver. Cons I dislike that the system cannot meet our previous PR needs and we were forced to change the way we calculate PR at a cost to our company. This is so far the biggest downfall. Reason for choosing vIDix LABOR We have used Ban-Koe for many years and it has worked well for us. We opted to upgrade and continue with their services because of this reason. Review Source Response from Ban-Koe Companies June 17, 2024 Thank you for your review and for choosing vIDix Labor. We're glad you find the online viewing and remote timesheet options helpful. We are curious and would like to understand more about the "PR" issue. We will be sure to follow up! Please know we are always committed to continuous improvement and support. We appreciate your feedback and look forward to enhancing your experience. LK Lilly K. HR Generalist Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Great for Basic Uses" June 6, 2024 4.0 Good experience, but it can use improvements. Pros The information is displayed in a way that makes it easy it understand. It is very easy to make edits with employees time. Cons Running reports can be difficult sometimes, because the manual doesn't show everything for reports so you need to do a bit of trial and error to get what you want out of the reports functions. Review Source Response from Ban-Koe Companies June 17, 2024 Thank you for your thoughtful review. We're pleased to hear that you find our interface user-friendly and that editing employee time is straightforward. Our reporting functions are designed to be powerful and versatile, capable of meeting various needs. While this vast amount of data reporting options can sometimes require a bit of trial and error, we are here to support you and continuously improve our guidance to help you maximize these features. The good news is that with the reporting abilities in the product, once you have exactly what you need, you can quickly set it up to run automatically or on-demand with ease. We appreciate your input and are committed to enhancing your experience. SW Sharon W. QA Food Production Used the software for: 2+ years ### "Reporting issues" December 4, 2020 3.0 We have been able to use the software to manage new policies, but not as efficiently as it could be. Pros Bringing in the software was a smooth process. Cons The reporting process needs improvement. Creating and managing reports needed to maintain all data needed is difficult and not at all user friendly. Reason for choosing vIDix LABOR Cost Review Source Response from Ban-Koe Companies December 7, 2020 Thank you for taking the time to leave a review for vIDix Labor. We are always listening for feedback and want to make the application user-friendly. We will definitely take it into consideration when continuing to develop the product. JB Jane B. Executive Director Hospital & Health Care Used the software for: 2+ years ### "Easier than some others" June 6, 2024 4.0 Pros vIDix Labor is easier to use than other timeclock software I've had experience with. Cons There are times when the system isn't running and we can log clock-ins/outs Review Source Response from Ban-Koe Companies June 17, 2024 Thank you for sharing your thoughts with us. We're glad to hear that vIDix Labor has provided you with a smoother experience compared to other timeclock software. Your feedback is invaluable as we strive to enhance your experience with our platform. Also, we have great options for network connectivity challenges so people can continue to clock in/out. We will follow up with you and see which one might work best. Thank you! KM Kyla M. Payroll Coordinator Farming Used the software for: 6-12 months ### "Review of Product" June 17, 2024 5.0 Overall, my experience is good with the program. Simply to use. Pros Clear and exact time being shown. Ability to see multiple punch ins at once. Cons I don't like the customer service representative's slow response times and not being able to help find a solution sometimes. Review Source Response from Ban-Koe Companies June 26, 2024 Thank you for your feedback! It's great to know that you find our solution easy to use. We're committed to improving our response times and ensuring our representatives are fully equipped to assist you effectively. Thank you for sharing, your feedback is invaluable in helping us enhance our support services. We're here to help ensure you have the best experience possible with our product. We will be following up to learn more. Thanks! DB Dustin B. IT Support Specialist Hospital & Health Care Used the software for: 6-12 months ### "Dustin's Review" May 30, 2024 4.0 As a user good, as a network admin, it is not something I would label as reliable. Pros As a user, it is easy on the eyes and to use. Cons As a network administrator, I must reset the totalizer at least 2-4 times weekly. This gets super frustrating and makes me consider other options. Review Source Response from Ban-Koe Companies June 10, 2024 Thank you for taking the time to share your feedback with us. We're glad you find our product visually appealing and user-friendly. Your positive comments as a user are greatly appreciated. After investigating your concerns further, we found that the issue you encountered may be related to the installation process rather than the product itself. Our support team is actively in contact with you to assist in resolving this. Additionally, we would like to highlight that we offer the product through a cloud subscription, which eliminates the need for onsite computing infrastructure and removes any potential installation issues, providing a more hassle-free experience. We appreciate your understanding as we work to resolve any issues and improve your overall experience. Thank you. TR Tina R. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Haven't tried many others" June 6, 2024 4.0 Pros It was easy to contact the support team and they were accommodating during crunch time. Cons Probably that the technician did not show his face during our meeting. Review Source Response from Ban-Koe Companies June 17, 2024 Thank you for sharing your feedback with us. We are glad to hear that our support team was able to assist you effectively during crunch time. We appreciate your input and look forward to serving you again. DS Darin S. Maintenance Manager Chemicals Used the software for: 1-2 years ### "Good product" June 3, 2024 5.0 Pros Easy to use, employee friendly. Short training time Cons It could be easier to get reports out. Tome tracking is good though Review Source Response from Ban-Koe Companies June 10, 2024 Thank you for your positive review! We're delighted to hear that you find our product easy to use. We appreciate your feedback regarding report generation and will use it to improve our product further. Thank you for your support! KI Kay I. CFO Accounting Used the software for: 2+ years ### "A positive experience with this software. Would not hesitate to implement." October 23, 2020 5.0 Accurate tracking of hours for staff . Automation of the PTO tracking and requesting time off has been well received and has removed tracking on spreadsheets etc. Pros Ease of use and ability to have multiple sites use the product. Tracking Accruals for time off has been very useful. Our organizations has multiple sites that had looked for a timekeeping system for years and have been very satisfied with the Vidix product. It is an affordable option that can be offered to the sites we serve without cost to the site. Cons We have had not had concerns with this software. Reason for choosing vIDix LABOR I had used the product in the past and was familiar with it. The cost was less expensive and contained what we needed. Good product, good support and cost effective solution for our organization. Review Source Response from Ban-Koe Companies October 26, 2020 Thank you for the wonderful review and for taking the time to share your feedback with vIDix Labor! We really appreciate it. We look forward to continue working with you! DR Dustin R. Service tech Building Materials Used the software for: 1-2 years ### "Better not work 12 hour shifts" May 19, 2021 4.0 Pros It can be done from a phone. That is the only thing I like about it Cons There is no longer a ‘remember me’ button so it takes 3 minutes to get clocked in every morning. Also, it rounds your time. Doesn’t give you down to the minute. I would prefer to get paid for every minute I work. When I work over 12 hours the software doesn’t know what to do and it throws off the punches for the remainder of the week Review Source Response from Ban-Koe Companies May 25, 2021 Hi Dustin, thank you for taking the time to submit your review. We assure you the items you've brought to our attention can all be properly handled within the application with a few Administrator setting changes managed by your Company. We are constantly improving our time & attendance solution to make the end user's experience better and appreciate your input. LB Lisa B. Administrative Assistant Retail Used the software for: 2+ years ### "Reliability, easy to use and makes tracking easier " December 3, 2020 4.0 I am able to call and reach a person to get assistance Pros Reporting System. You can create your own reports as needed Cons I cannot think of any cons to the software Reason for choosing vIDix LABOR Reliable and ease of use Review Source Response from Ban-Koe Companies December 7, 2020 Thank you for the wonderful review and for taking the time to share your feedback with vIDix Labor. Our priority is customer service and we are ecstatic that we met that mark! Similar Products Featured