# Squadle Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Squadle the right Franchise Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200103/Squadle/reviews --- Squadle 4.8 (21) [View alternatives](https://www.capterra.com/p/200103/Squadle/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Squadle Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ian S. CEO Food & Beverages Used the software for: 2+ years ### "Savings well worth the cost" February 18, 2020 5.0 Pros The best product / service out there that does cloud monitoring. We tried various products from Amazon, they either broke down quickly or needed constant changing of batteries. We have a 500 sq ft walk-in that goes down from time to time, so this is a HUGE life saver, literally saving us $10,000 each time this happens. But even in our locations without faulty walkins, they go down once in a while too (its inevitable right??), and its well worth it in those situations as well. Cons Have no major complaints about the product. Review Source TL Tanya L. Director of Operations Restaurants Used the software for: 1-2 years ### "So much better then paper and pen!" February 13, 2020 5.0 Excellent really responsive to requests in timely manner. Great quality product. Pros Watching performance at multiple locations is priceless to be able to do from any location! Saves time and resources! Cons At first not having Browser. We have online training that now can be done on squaddle. Reason for choosing Squadle Squadle was all in with the hardware and software as well as great ongoing support. Switched from [Redbooth](https://www.capterra.com/p/114953/Redbooth/) I wanted to be able to see all our locations remotely Review Source JL JUANA L. GENERAL MANAGER Restaurants Used the software for: Less than 6 months ### "Feedback " June 15, 2020 3.0 This is my first time that are used in is good cause they have everything do you need Pros I like cause they remained the hands washed timers ⏱ Cons The maintenance listing is not complete Review Source Response from Squadle June 17, 2020 Juana - Thank you for your review. We very much appreciate your feedback, and are glad to hear about your positive experience with the product. If you do have any questions about how your digital checklist is configured, please do not hesitate to reach out to our support team. We are available 24/7. My hope is that over time we can get you to a 5-star ranking, and that you will continue to recommend our Squadle to others. -Squadle Support BD Brian D. Supervisor Restaurants Used the software for: Less than 6 months ### "Great product " May 14, 2020 5.0 Easy roll out and good communication. As long as it keep up this way we will be thrilled! Pros The product is great. Easy to use and easy to set up. The customer service has been great so far and have already gone above and beyond to make our roll out easy. Cons We had a delay in receiving our hardware but it wasn’t the company’s fault. COVID has effected everything. Alternatives considered [Jolt](https://www.capterra.com/p/146384/Jolt/) Reason for choosing Squadle Ease of use and the contract system worked for us better. Review Source AN Anthony N. Director of Operations Restaurants Used the software for: 1-2 years ### "Great tool for food safety" May 14, 2020 5.0 Pros This is one of the easiest and most user friendly food safety tool I have used in over 30 years of restaurant management. The team likes to use the tablet and I like the features for pulling information when I need it Cons I would like to see the addition of printing in store a hard copy of daily results for coaching purposes Review Source MB Martha B. Director of Operations Restaurants Used the software for: 1-2 years ### "Best thing since sliced bread!" February 14, 2020 5.0 The benefits are numerous but what I love the most is that I can see multiple restaurants daily progress reporting in real time at the tip of my fingers without having to visit each individual restaurant. Pros Easy to use, added features such as customer recovery and the customer service. The techs customize to my store needs. Cons Occasionally lose connectivity. But that’s internal. Not Squadle fault. Reason for choosing Squadle Ease of use and accuracy. Review Source TV Tonya V. Supervisor Food & Beverages Used the software for: 1-2 years ### "Why would anyone not use this " March 12, 2020 5.0 Any issues get resolved quickly so 1.5 years later I’m happy with itb Pros I love the fact that I can follow up on my teams commitment to ensure we are ready for our peak business. Since using squaddle we have seen improvements in operations improving sales because managers have removed barriers. Cons nothing that I have come across as of 1.5 years later Reason for choosing Squadle Love digital aspect and love the daily email giving my usage and task completion Review Source CT Cheryl T. supervisor Food & Beverages Used the software for: 2+ years ### "Review " March 13, 2020 5.0 Pros love the checklist for managers and also food safety Cons Could have a few more features to help with some more of the systems that we use here at mcdonald’s Review Source IB Iman B. Store Manager Food & Beverages Used the software for: Less than 6 months ### "Squadle Review" March 12, 2020 5.0 Pros I like that the iPad is provided to us and I don't have to do anything to edit the software or manage it. I also like that employees have to sign when a task is completed Cons Right now it is a little bit of work integrating it because every employee has to understand how to use the software and it does take a little time since I am the only one that knows how to use it I have to show everyone individually. If there were youtube videos that showed demonstrations that would be really easy for me to use Review Source Response from Squadle March 16, 2020 Thank you very much for feedback. In your review you requested training videos, which we have a number of for digital food safety and digital shift management. You can find our DFS training videos in the link below. Please reach out to support@squadle.com and we'll be happy to share additional resources as needed. https://www.youtube.com/watch?v=XZsy8T47FG0&list=PLn7v7nyd\_D9\_UgB5KVLmHzmQWcSAUbwEe GW Garry W. Franchise development Restaurants Used the software for: 1-2 years ### "Genuine and timely" February 22, 2020 5.0 Pros Very data driven Use every morning never any downtome Cons Not the software the data is accurate The failure to execute. The failure of people at line level to execute Review Source KH Karen H. Store manager Facilities Services Used the software for: 1-2 years ### "Squadle " February 18, 2020 4.0 Pros Everything is right there, if I have issues someone will get right back Cons Sometimes have issues when starting next day Review Source CK Chris K. Owner Restaurants Used the software for: 6-12 months ### "Use squadle for food safety" February 15, 2020 5.0 Our overall experience has been great. Easy set up and support helped us thru the process. Pros Easy to use and is very reliable. Our team learned very quickly how to implement in our everyday routines. Cons We have no complaints on the software from squadle. Review Source MM Mark M. Operations Partner Food & Beverages Used the software for: 6-12 months ### "Team Responds Well" March 12, 2020 5.0 Pros Easy of use and customizability! Associates seem to use more often than the previous paper tracking used over 6 months ago! Cons Wish the alarm was a a bit louder, yet overall great tool! Review Source LA Lisa A. General MGR Food & Beverages Used the software for: 6-12 months ### "Easy and user friendly" February 18, 2020 5.0 We use the Squadle everyday, it eliminated paper books that were bulky and took up room. Pros Easy to use and user friendly No more bulky books Cons Nothing really I can’t think of one thing negative to say Review Source bA bruce A. General Manager Restaurants Used the software for: Less than 6 months ### "Daily McDonalds use" May 15, 2020 4.0 At first i had a long wait with shipping because of covid, once i got the product it wasnt installed correctly so i called help desk and they were very professional and helpful. happy from there. Pros One feature i really like is the automatic corrections. it in a way forces managers to get it right Cons I liked least the reminders, they don’t work as intended. Alternatives considered [Jolt](https://www.capterra.com/p/146384/Jolt/) Reason for choosing Squadle Customer Supoort Review Source PF Pedro F. GM Food & Beverages Used the software for: 6-12 months ### "Good overall." March 12, 2020 5.0 Easier to work rather than do it writing like used to be before. Pros Faster to do my job. Before was we were taking a writing results. Cons Bluetooth connectivity some times is slow Review Source GJ Gene J. General Manager Food & Beverages Used the software for: Less than 6 months ### "Day 5" May 16, 2020 4.0 food safety accuracy; daily checks done and follow up is very easy Pros Organized and structured: Make doing food safety and other task less time consuming since you are dealing with it right on the screen. When done it declutters your work. (Paper systems still cause you to search over already done task) Cons Still working out some learning curves: like the fact that you can take pictures and look at the later for refernce. Still haven't found how to enlarge picture the size of the tablet though. Review Source AH Angela H. Owner Restaurants Used the software for: Less than 6 months ### "Very easy and has been life changing!!" May 20, 2020 5.0 It has been effortless and they did all the set up of the IPad! Pros We like the alerts when food safety is not done by the employees Cons Nothing! It has all the features we need and more! Alternatives considered [Jolt](https://www.capterra.com/p/146384/Jolt/) Reason for choosing Squadle Because everything was already gonna be set up by them and they provided the iPad. Review Source MA MurtazaAnderabi A. Field Operations Restaurants Used the software for: Less than 6 months ### "Great Product for Small business" May 14, 2020 5.0 Pros It really makes it easy to stay compliant with ever changing industry standards. Also is very user friendly for our staff to use. Cons Sometimes tablet losses connectivity. So far this is the only problem. Review Source AB Angie B. General Manager Restaurants Used the software for: Less than 6 months ### "Squadle Review" March 14, 2020 5.0 Great Pros Easy to use very accurate! Support team very helpful and I appreciate the email that follows up afterwords Cons Digital Pyrometer is 3 months old had to be sent in for repair. Review Source TB Terry B. Chief Operations Officer Restaurants Used the software for: Less than 6 months ### "Food Safety" February 21, 2020 5.0 It has been pretty seamless Pros ease of use the managers like it and I like the alerts Cons nothing there has been no issues using this product Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.