# Librestream Onsight Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Librestream Onsight Software - reviews, pricing plans, popular comparisons to other Remote Support products and more. Source: https://www.capterra.com/p/200104/Onsight/pricing --- # Librestream Onsight Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Librestream Onsight ## What is Librestream Onsight? Librestream transforms workforces with AR & AI- enabled knowledge networks for safer, more efficient & resilient workforces. Librestream’s Onsight solution is the leading augmented reality platform, built for industrial enterprises & deployed in 193 countries, on 6 continents, & supports translations in 27 languages. Compatible with existing workflows and ecosystems, Onsight provides immediate access to the content, people, relevant data, & guidance needed — in any environment & on any device. ## What is Librestream Onsight used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Augmented Reality](https://www.capterra.com/augmented-reality-software/)[Inspection](https://www.capterra.com/inspection-software/) Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$100 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Librestream Onsight?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://librestream.com&name=Librestream Onsight) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Librestream Onsight 4.3 (14) VS. [### Floori](https://www.capterra.com/p/231320/Floori/) [4.7 (57)](https://www.capterra.com/p/231320/Floori/reviews/) Starting Price CA$100 Other, Per Month Starting Price $165 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (14) Ease Of Use 4.8 (57) Value For Money 3.9 (12) Value For Money 4.4 (54) Customer Service 4.6 (14) Customer Service 4.9 (55) ## Librestream Onsight alternatives [echo3D](https://www.capterra.com/p/206459/echo3D/) [4.5 (169)](https://www.capterra.com/p/206459/echo3D/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206459/echo3D/) [TeamViewer Frontline](https://www.capterra.com/p/10018835/TeamViewer-Frontline/) [4.6 (55)](https://www.capterra.com/p/10018835/TeamViewer-Frontline/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10018835/TeamViewer-Frontline/) [Onirix Studio](https://www.capterra.com/p/212360/Onirix-Studio/) [4.4 (12)](https://www.capterra.com/p/212360/Onirix-Studio/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/212360/Onirix-Studio/) Highest Rated [Zoho Lens](https://www.capterra.com/p/238969/Zoho-Lens/) [4.8 (13)](https://www.capterra.com/p/238969/Zoho-Lens/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238969/Zoho-Lens/) [View all alternatives](https://www.capterra.com/p/200104/Onsight/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Audit Trail A record of all activities within the system, including user access, changes made, etc. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Librestream Onsight 48 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling A record of all activities within the system, including user access, changes made, etc. Scan barcodes to ensure accurate pricing and label tracking Provides a channel for team members to share media files, communicate, and work together The ability to create unique content Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Development of custom software, web apps, mobile apps, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Public or private sharing of digital files such as documents, audio/video, images, and more Used for training or educational purposes Process images and automatically scan for data Store and manage images Allow the audience to interact or engage with the content Access software remotely via mobile devices Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Ability of websites, web applications, or mobile applications to function without an active internet connection Predict future data based on historical data sets Objects are always overlaid against the real world background Receive data and information in real time Receive system updates as soon as any changes are made Access work applications remotely, for when working away from the office and/or traveling Sample of reports that could be customized as needed or used as is Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Digitally share screen view with others Online portal through which end users can access the system, manage tasks, or obtain information Record active support and chat sessions for auditing and training Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Record and playback video calls Connect with meeting participants remotely over video Allows users to view videos without downloading media files Supports various video file formats Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (14) 4.4 Based on 14 reviews ## Pricing Value for money 3.9 (12) Free Trial Basic CA$100.00 Other,Per Month Value for money 3.9 (12) 3.9 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (14) 4.6 Based on 14 reviews ## User reviews Overall rating 4.3 Based on 14 reviews Filter by rating 5(7) 4(5) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Senior Manager Machinery ### "Smartphone application easy to handle" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2020 Because of the transmission problems, the software has so far only been used for individual test purposes. Furthermore, general video bans in many of our systems prevent the use of OnSight. Pros The application via smartphone is very easy and quickly available. This also makes communication from technician to technician excellent. In our application cases this variant is best used. The quick and easy assignment of user rights and the invitation of guest users should be emphasized. Cons The integration of the application into the company system landscape proved to be a challenge. The quality of the video transmission is insufficient, which is related to the low prioritization of video data in the bus system. In addition, data transmission from engine rooms in ships is not yet sufficiently well solved. Reasons for choosing Librestream Onsight Licenses have already been available. Furthermore, uniform software should be used throughout the group. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW andrew w. national technical manager Transportation/Trucking/Railroad ### "Renault trucks " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2020 ITs been very good, we have had great support from all the guys at Librestream, from sales to technical and training, its been a very good experience Pros How easy it is to use, we have the software on our HMT glasses, easy to navigate around, take photos etc. Cons To date its all been good, it does what we want it to do. The only thing really is on the OPM dashboard, it would be good if the dashboard could be set up to run automatic reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BF Benny F. Performance Analytics Manager Oil & Energy ### "Flexibility required for licensing packages" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 17, 2020 We are using Onsight for remote survey and inspections on our FPSO units offshore in remote locations around the world. While we have enjoyed some successes, it can be a challenge distributing the licenses and setting it up in the handheld devices. There is a need to differentiate Onsight from other similar communication software/platforms like MS Teams and WhatsApp, which are undoubtedly more integrated into most people's work and personal life setups. Pros 1\. Easy to learn and use; 2. Able to work offline or in low bandwidth areas, without being constantly connected to the internet; 3. Workspace cloud is a very useful functionality for file transfer between remote locations and has many AI features with potential; Cons 1\. Licensing packages can be more flexible, fixed platform cost is too high, and presents high barrier to entry for users who would like to manage a few licenses at a time; 2. Workspace cloud can be integrated with the main tool and not as a separate add-on; 3. Restriction of maximum 5 users per call can be expanded; Reasons for choosing Librestream Onsight Ability to work offline or in low bandwidth environment without constant connection to cloud/internet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 3, 2020 Thanks for taking the time to share your experience, Benny. We're glad your users are finding Onsight beneficial and easy to use. We'd love to discuss any concerns you have we'll reach out direct. MP Martine P. Digital Solutions Enabler Mining & Metals ### "Remote Assist using Onsight Connect on Realwear HMT-1" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 12, 2020 very good! Pros Ease-to-use once implemented Ability to use this in low bandwidth areas Dashboard interface Mobile application Cons nothing paticular to mention, very happy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR christophe R. Pilote Projet Defense & Space ### "Bonjour." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 6, 2020 Nous gagnons en temps de réactivité. Satisfaction client. Pros • La capacité d’utilisation dans les zones à faible bande passante est très appréciée. • L'application prend en charge nos besoins de collaborer avec plusieurs personnes à la fois. • Nous pouvons rapidement inviter nos clients à rejoindre une session en direct. • Une caractéristique particulière qui, selon toi, est ou a été d'une grande valeur. •La faculté de pouvoir fonctionner en point à point. Cons Prise de main à distance sur les tablettes Zoom Éclairage Mis au point Reasons for choosing Librestream Onsight Outil opérationnel sur "étagère" Qualité du flux vidéo en faible bande passante Adapté a nos besoins opérationnels et de sécurité. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WE Wayne E. Aftermarket Manager Machinery ### "Onsite use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 29, 2020 Customer support and follow-up excellent. Our biggest challenge has been implementing the software during COVID and Taylor is very supportive, no problem is too difficult to work through. She is helping with training and product development. Toby is great, always offering suggestions on content development, offers great ideas on implementation. He can easliy relate to our employees and customers. Pros The option of using the headset and with mobile devices. Ease of use setting up the program and navigating through the program. Very intuitive for someone to use. Compliments zoom calls for multiple users. Cons Setting up the headset is difficult if you don't know what you are doing. Also, our customers may not understand fully the setup process, so requires more hands-on and patience from us. Reasons for choosing Librestream Onsight Ease of implementation, use and wide range of features and incorporating with headsets was important. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User IT Business Engagement Lead Mining & Metals ### "Onsight Connect and Flow user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2020 We are using Onsight for remote equipment troubleshooting and maintenance. Onsight Flow and Connect are a good fit in this space. Hands free operation using AR headsets works really well. The software is simple to use and features support effective remote communication. We use the realtime video and audio tuning feature regularly. It has been found that where data communications is limited in some locations calls can continue to exchange content and media with an adjustment of these settings. Pros We are using Onsight on mobiles, Tablets and AR Headsets. The ease of use for Connect and Flow simplify user adoption. Administration is simple and not time consuming. Additional features are being incorporated into the product as part of Librestream's ongoing development cycle. Once implemented the product requires minimal ongoing support. Cons We currently aren't using single sign on so users do need to be created in Onsight Flow and Connect independently. While this is not time consuming it is a potential opportunity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Stewart W. Digital Transformation Manager Oil & Energy ### "Onsight for Remote Digital Inspections" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 18, 2020 Overall or experience has been very good. We had a situation recently where an inspection was able to take place at a remote site with social distancing measures put in place. A company nspector and representative from the end-client would be present to witness the testing activities. Although a local inspector could attend, client project representatives were unable to travel to the site, so the Onsight solution was selected so everyone could still virtually attend. Pros There are a couple of areas within the solution which I personally liked. 1. Ease and pace to get this installed. We were up and running within a few days of raising the PO 2. The software offers several unique features above the other applications we considered which lends itself to the higher criticality types of jobs we undertake e.g. ability to take detailed photographs, even on a lower quality line. Ability to annotate on photographs and the ability to share these to all parties on the call. 3. The guest license feature has been invaluable to the way in which we work Cons There are a few areas of the solution which hampered us in its use: 1. Restriction of only having 2 people on a call when initiated from a mobile device (phone/tablet) 2. Additional costs for online storage capabilities. If this could be redirected to our own cloud solutions that would really help 3. Some of our end users operate with Macbooks and there is no software available for this Reasons for choosing Librestream Onsight We assessed many different types of solutions including consumer messaging applications, as well as online meeting solutions and enterprise remote expert solutions. During our exploratory phase, we ran several short Proof of Concepts in our own facilities to better understand availability, capabilities, differences, and similarities of several solutions. This market is very congested and there are many solutions out there which can be used to connected and collaborate remotely.We chose Librestream because it offered a number of capabilities which we did not see in the others. It was the right tool to augment our evolving digital toolbox and several of our team members have real-life experiences of deploying Librestream outside of this company. Our decisions on which tool to use are driven by a variety of factors, including the criticality of the job, the technical readiness of the location we will be working at, as well as the proprietary information requirements of the task at hand. Additionally, Onsight Connect offers several unique features above the other applications which lends itself to the higher criticality jobs we undertake e.g. ability to take detailed photographs, even on a lower quality line. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User System Engineer Aviation & Aerospace ### "Changing Customer Support with Onsight" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2020 Overall I am very pleased with the results our organization has had with using Onsight. The members of the Librestream team work very hard to ensure that the Onsight experience is good every time the app is used. When there are questions they are very prompt in answering. The training staff is always ready to step in and assist when needed. On the occasions that I have met with the team from Librestream I have always come away impressed with their customer focus. Pros Onsight by Librestream is a very well designed product that is easy to use right out of the box. My colleagues and I have deployed this technology to various locations around the world with good results. When I need a person in the field to use Onsight it is a simple of matter of an email and a phone call to have them up and running. The people in the field that are using Onsight for our organization vary in computer/phone skill level and none of them have had any issues in setting up and running Onsight. The low bandwidth capapbility is an outstanding feature giving us more access to our customer in remote locations. One of the best things is the app is the person field does not have to have another tool to use Onsight. Having said that, the accessories, the Cube and the Hub, are excellent add-ons to the basic Onsight set up. This app is a game changer for supporting our customers in the field as we can communicate real time driving faster repairs returning the customer's equipment back to service sooner. In our work with Onsight we have integrated the Hub with UniWest's EVi, and the Grey Gecko Real Time Inspection tool. Cons I really do not have any problems with Onsight or issues with any of the functions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Marketing & promotion manager Airlines/Aviation ### "Onsight meets our expectations and improves customer satisfaction" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 9, 2020 Our overall experience is good. The tool allows us to improve the reactivity of our technicians. To improve the relationship with our customers and their satisfaction by responding quickly and easily to their needs. It saves time for our customers and our technicians. Pros Onsight is very easy to use and easy to learn. Our technicians use it with our customers without any problem. The features of telestration and document sharing during live video are very useful. This makes it possible to respond very quickly to customer needs. Compatibility with endoscopes and connected glasses is a big added value in our industry. Cons There is no difficulty in using the tool, but I think it lacks some features to further improve the user experience. Sharing files in .pdf format is not possible, which can be a problem with some of our documents. It lacks a chat feature, if we just want to exchange quickly, like on a network like Whatsapp or messenger, text information. It is possible to record the session in video format, but the file format is only readable by Onsight, so it cannot be reused outside the application. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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