--- title: "TrueMedIT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TrueMedIT Software - reviews, pricing plans, popular comparisons to other Medical Lab products and more." source_url: "https://www.capterra.com/p/200110/TrueMedIT/" page_type: "product" language: "en" --- # TrueMedIT Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) TrueMedIT ## What is TrueMedIT? TrueMed LIS is a cloud-based Laboratory Information System (LIS) and CRM built to help clinical, reference, and physician office labs operate faster, smarter, and with fewer errors. From digital order intake and specimen tracking to results reporting, billing, and real-time analytics, TrueMed connects every workflow inside one unified platform. Unlike legacy systems that take 6–12 months to implement, TrueMed delivers a structured go-live in under 60 days — without cutting corners. The platform supports 250+ integrations with major analyzers, EMRs, billing systems, and reference lab partners, so your data flows automatically without re-entry or manual workarounds. TrueMed supports diverse testing disciplines including Toxicology, Blood, Infectious Disease, Molecular Diagnostics, NGS, PGx, Anatomical Pathology, and Core Lab. Whether you run a single-site physician office lab or a multi-location reference lab, TrueMed scales with your operation. 24/7 support is included — with typical re ## What is TrueMedIT used for? [Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrueMedIT?[Manage this product listing](https://www.g2.com/products/truemedit/claim_requests/new?auto=true) ## TrueMedIT Overview Updated September 2026 AI summary TrueMedIT is a Laboratory Information Management System designed for small and midsize laboratories seeking to manage sample tracking, data storage, and testing workflows. Delivered as a cloud or desktop solution, it offers document and inventory management, instrument integration, EDI, and analytics. Its features support efficient operations and compliance for labs handling diverse testing processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrueMedIT 0.0 VS. [5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/) Starting Price Contact vendor Starting Price $2500 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (24) Value For Money 0.0 (0) Value For Money 4.8 (16) Customer Service 0.0 (0) Customer Service 4.8 (20) ## TrueMedIT alternatives [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (11)](https://www.capterra.com/p/130788/Apex-LIS/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (10)](https://www.capterra.com/p/79688/Polytech-LIS/reviews/) Starting price $1600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about TrueMedIT Overview ### What company size and specific industries is TrueMedIT built for? TrueMedIT is designed for clinical, reference, and physician office laboratories of any size, from single-site operations to multi-location organizations. It is built for labs performing toxicology, molecular, NGS, PGx, blood, and infectious disease testing, whether replacing legacy systems or setting up a new environment. Features and Usability ### What are the key features of TrueMedIT? TrueMedIT offers lab and patient record management, lab order management, and specimen and sample management. It also includes barcode printing and scanning, inventory tracking, workflow management, audit trails, role-based permissions, reporting and analytics, document management, and HIPAA-compliant secure data storage. Getting Started and Support ### What training and onboarding options does TrueMedIT offer? TrueMedIT provides documentation as its training option for teams getting started. This format gives users written reference material for reviewing setup steps, product features, and common procedures at their own pace. Getting Started and Support ### What customer support options does TrueMedIT offer? TrueMedIT offers email/help desk and phone support. These channels give users direct ways to request assistance, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 412 Medical Lab reviews Capterra data shows that buyers of Laboratory Information Management System software rank the following features as their top priorities: - **Data Storage Management** (**57%** of reviewers rated this feature as critical) - **Sample Management** (**61%**) - **Testing/QA Management** (**43%**) TrueMedIT supports all three of the features reviewers value most: **Data Storage Management**, **Sample Management**, and **Testing/QA Management**. Together, these capabilities help laboratories keep records organized, track samples accurately through each stage, and maintain consistent testing and quality processes, allowing teams to improve traceability, reduce errors, and manage lab operations more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Audit Trail A record of all activities within the system, including user access, changes made, etc. TrueMedIT 51 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lab Instruments Integration: Connect with and exchange information with instruments in the laboratory that perform tests and monitoring - Lab Order Management: Submit and track requests for laboratory tests - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Control Management: Track and manage all activities and tasks necessary to maintain a desired level of quality - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sample Management: Manage and track the state, location and condition of materials collected for examination - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Specimen Management: Manage, track, and examine the material collected from individual patients - Test Panels: Predetermined group of medical tests that help diagnose a condition - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.