# Supermove Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Supermove the right Moving solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200112/Supermove/reviews --- Supermove 4.6 (18) [View alternatives](https://www.capterra.com/p/200112/Supermove/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Supermove Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Timothy C. CEO/CVO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Supermove Moving Software Review" May 4, 2022 5.0 Overall we've seen increase in efficiencies and productive of our inside and outside teams. Simplification of processes like dispatch, scheduling, & billing have really made us able to focus our customers and not our systems. Pros Features we like most about the product and services is their responsiveness as a team. When they say they will do something or make changes needed, they are super responsive and often times these changes happen within minutes, not days or week. On bigger projects they seem to under promise and over deliver on their releases and updates. They are amazing at communicating with our team and progress of everything they are involved in. They feel like a part of our team. Cons We currently use the United App for moving estimates and pricing, and have not switched to Supermove estimating software yet, because we prefer United Van Lines proprietary software at this time. We will be switching after peak season as they have asked us what changes need to happen for us to switch and expect those changes to be completed very soon. Reason for choosing Supermove Their flexibility to work with us and create a product that meets our needs. Review Source Response from Supermove May 17, 2022 Nice! Love hearing how Supermove move made your business more efficient and customer-centric! Thanks, Timothy! BR Beau R. EVP Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Owner" May 26, 2022 4.0 Overall the experience has been awesome! Great partners in helping provide solutions and very timely in reacting to issues. Pros Global visibility and the ability to align all aspects of my company 1- Clear ease icon and navigation 2- Reduction in paperwork 3- Tablet usage and GPS and Time tracking Cons 1- Notifications need a lot of work 2- Not Apple compatable and no APP on the App Store 3- Lack of customization 4- Need better operations and dispatch visibility- You can only view Monthly and Daily--- need a weekly view Reason for choosing Supermove Scope and Scale of the product and the potential I see in the development of the product. In addition I enjoyed their leadership team who really showed a passion to make this product best in class. Switched from [MoveHQ](https://www.capterra.com/p/179456/MoveHQ/) Out grew Move HQ and service became very poor Review Source Response from Supermove May 27, 2022 Thanks, Beau for the review and the feedback. I will pass this along to our engineering team so they can incorporate this feedback in the future. SP Shalini P. Accountant Transportation/Trucking/Railroad Used the software for: 2+ years ### "This software is not ready to be released into market for everyday use for at least Moving companies" June 16, 2022 1.0 Don't like this software Pros Strictly based on accounting - this software is ineffective Cons Their reports and payroll. Each module in fact does not seem to be working effectively. Features don't seem to cohesively connect. Too much trial and error and the fees we paid this company does not justify the delivery of this product. Review Source Response from Supermove June 17, 2022 Hi Shalini! I'm sorry to hear this has been your experience with Supermove so far. We take customer feedback seriously and would like to discuss this further with you if you are open to it. Do you mind emailing me at travis@supermove.co so we can arrange a time to discuss? JS Joe S. Operations Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Supermove - Your Neighbors Moving and Storage " November 8, 2023 5.0 It was/is a project to switch over from one CRM to another and to be honest most of us operators hate the idea of doing so but the Supermove staff really made it as easy as possible. I initially went with the best deal (financially speaking) when I was looking at a CRM and within the same year of signing up with another CRM (cheap isn't good and good isn't' cheap), I found myself shopping and doing demos looking for a new company before the calendar year ended. It was a chore but I'm glad I finally settled here. Pros It's effective and simple to use. Most importantly it's saved a lot of time, especially for my drivers. Cons Hard to say as I'm still relatively new to using the CRM. I'll have to come back to this in the future. Alternatives considered [SmartMove](https://www.capterra.com/p/140149/SmartMove/)[Mr Mover Manager](https://www.capterra.com/p/140143/Mr-Mover-Manager/)[MoverBase](https://www.capterra.com/p/140135/MoverBase/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[MoveitPro](https://www.capterra.com/p/154185/MoveitPro/) Reason for choosing Supermove A lot of the people I did demos with really weren't educated about the industry and didn't really address my concerns. Switched from [Movegistics CRM](https://www.capterra.com/p/140142/Movegistics-CRM/) Movegistics customer support and their overall timeliness leave a lot to be desired Review Source BA Brett A. Moving Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Supermove Software - Making your life easier as an owner/operator" August 20, 2024 5.0 Truthfully, way more value than even I anticipated. Pros It is the closet thing magic. Life as an owner operator is 1000x easier now. the efficiency is equivalent to hiring 5 humans. Professional in an archaic old school business Incredible employees… I can go on and on Cons nothing yet and from the looks of it I don’t for see any issues Review Source Response from Supermove August 26, 2024 Thank you Brett! We love to see our customers extremely happy. RS Rommel S. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Gets the job done" May 17, 2024 5.0 I struggled initaly with the layout and functionality. Being a low tech person, I wasn't used to some of the diy options like variables. I am mostly satisfied as I learn more about how to use the software. Pros I like how supermove intergrates with google maps within the job screens. Letting us customize our communications is very imortant as well. I can't lie, I also appreciate the affordability. Cons Some of the automations are limited. The functionality is a little lagging too. We need more button functions for instance to lead to booked button. Review Source jC joseph C. President Package/Freight Delivery Used the software for: 1-2 years ### "Customer service at its finest " October 3, 2023 5.0 Amazing Pros They are not your typical software provider that put all emphasis on sales and comes up short on customer service. If you are looking for a product that works and people who stand behind it. Look no further Cons I’d like a drivers daily log and vehicle inspection report to be integrated into software. Very important feature for all movers . Can’t imagine a mover who wouldn’t find tremendous value and having these things all in one place . Since it’s something that’s done daily and so important to us. It’s an easy add on. Hopefully supermove takes this seriously and puts this to work. Alternatives considered [DR. MOVER](https://www.capterra.com/p/179104/Dr-Mover/) Reason for choosing Supermove Too many to list Switched from [Movegistics CRM](https://www.capterra.com/p/140142/Movegistics-CRM/) Customer service Review Source FW Fred W. President Furniture Used the software for: 2+ years ### "Super moves gives Super customer service!" January 30, 2024 5.0 I would stand by my experience with Super Moves. They have made us look so pro with our customers. Pros The older version, super easy to use. However I understand changes and updates on Super Moves platform. Cons Too many changes at once. Please give us more training and backup. Review Source Harrison V. Vice President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "D1 Moving and Storage" May 14, 2022 4.0 Pros I can fly through some quotes because we finally have a software that streamlines how we operate. My team and crews can see all notes. Cons Inventory, sms messaging area code being 415 Reason for choosing Supermove I didn’t partake in final decisions Review Source Response from Supermove May 17, 2022 Thanks for the feedback, Harrison! The team will keep working tirelessly to get you to a 10/10! :-) AB Allen B. Move Consutant Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Supermove can Help your Moving Business" January 29, 2024 5.0 Great experience overall! I enjoy the system and the staff at Supermove. Pros Customer service is Top Notch! Anytime I have a question Customer Service is there for me and always has the answers! Cons 95% of the time you can't get a customer service agent when you call, they usually call back hours later so the issue at hand can't be addressed. Review Source JB Jacob B. Systems Administrator Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Moving Forward with Supermove" September 25, 2023 5.0 Pros It might be due to my role as an IT, but I find the automation features the most helpful inside of Supermove. Workflows has had a huge impact on our streamlining manual tasks for our sales team. Cons Responsiveness of the customer service team has been an issue up until now. When it comes to implementing a fix, or responding to questions it hasn't always been the most smooth. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) We were to large to be managing our customers in Access any longer. Review Source KH Kristin H. Office Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Supermove Excels!" May 27, 2022 5.0 We have been working with Supermove for almost 1 year now. Their staff are excellent and always readily available to answer questions. The \[SENSITIVE CONTENT\], is never opposed to getting involved and getting his hands dirty to help out clients, which is always appreciated as a small business. Pros Getting rid of paper BOL's and paper timesheets was very important for the company. Having our crews out in the field with tablets, and being able to communicate with customers inside the app has also been very helpful Cons The "environment" as they call it is not prefabbed when you sign up for the software, and it has taken several months to get it where we need it to be, and it's still not at 100% functionality for us. Reason for choosing Supermove The ability to customize our environment and the features that they offer were above other softwares. Review Source Response from Supermove June 1, 2022 Thanks, Kristin! Love seeing 10 out of 10. We look forward to the future alongside you! CT Carlos T. CEO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "I Recommend " May 13, 2022 5.0 Great Pros Bill of Lading helps our customers view the transaction . While remaining complient in CA Cons Lack of text message automation for CRM USE Switched from [MoveitPro](https://www.capterra.com/p/154185/MoveitPro/) Upgrade Review Source Response from Supermove May 17, 2022 Thanks, Carlos! Happy to hear that Supermove is an upgrade from your legacy system. RP Robert P. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Time Saving, virtual secretary" May 10, 2020 4.0 Overall i have had a very positive and mutual beneficial relationship with the software and team. Would highly recommend Pros Very easy transition from outdated paper system to simple digital system. Reduced workload, increased productivity, super quick customer/billing lookup. With supermove I am able to handle all filing, crew assignments, contracts, and bookings without an office staff and in way less time than before. Cons I would suggest adding small icon indicators that signal certain job requirements such as storage, packing, appliances and pianos. I have found that these item sometimes get overlooked. Also bad cell service can hinder functionality but not really a fault of the software. Review Source Response from Supermove May 17, 2022 Thanks, Robert for your review and feedback. Looking forward to the future of our partnership together. DS Dakoda S. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Many features but missing basic optional functions " October 10, 2023 5.0 Pros Job calendar and estimate calendar separation. Many features to use. Cons Tablet required, unable to print estimates in pdf form, unable to mark lead as not accepted. Have to just cancel it from the calendar. Review Source LM Lynn M. Residential Move Coordintor Translation and Localization Used the software for: Less than 6 months ### "D1 Moving Review" May 13, 2022 5.0 It is very easy to learn, easy to use Makes my day all around much more organized andfrees me up tp pusue other projects Pros Its easy to use, and everything is at your fingertips Cons Have not found anything yet. Have been using since March Review Source Response from Supermove May 17, 2022 Love it when a customer can explore other business opportunities because of Supermove. Thanks, Lynn! AT Alibek T. CEO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Best software " February 15, 2020 5.0 Pros Easy to use, convenient, up to date software. Customer service is perfect. Cons I am liking everything so far. Often keeps updating, adding new features. Review Source Response from Supermove May 17, 2022 Awesome! That's what we like to hear, Alibek! LA Levi A. Founder & President Consumer Services Used the software for: Less than 6 months ### "Tiger Moving Review" February 12, 2021 5.0 Pros SuperMove streamlines all processes needed to be successful in the moving industry. SuperMove's employee scheduling system, booking process, and dispatching features are unrivaled. This software has made my life 10 times easier. Also, the customer service is amazing. \[SENSITIVE CONTENT HIDDEN\] has been the best person to work with in integrating the software from day 1, and persistently updating me on new features. Cons The thing that I like least about SuperMove is nothing. Review Source Response from Supermove May 17, 2022 Amazing! Love it when we see 10 out of 10. Thanks, Levi! Similar Products Featured ## Related categories [Moving](https://www.capterra.com/moving-software/)[Trucking](https://www.capterra.com/trucking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.