# Interacta Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Interacta Software - reviews, pricing plans, popular comparisons to other Employee Communication Tools products and more.

Source: https://www.capterra.com/p/200118/Interacta

---

# 

 Interacta Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Interacta

## What is Interacta?

Interacta is the business platform that brings interaction and real life communication dynamics in business processes management in the areas of operations, sales, manufacturing or HR, increasing efficiency, productivity and quality. It changes the way people and teams work and collaborate by making it simple, natural and immediate. It structures the information, capitalises and spreads knowledge, increases engagement and allows management to have everything under control.

## What is Interacta used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Project Planning](https://www.capterra.com/project-planning-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Interacta

4.7 (15)

VS.

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (15)

Ease Of Use

4.5 (5,671)

Value For Money

4.8 (12)

Value For Money

4.3 (4,311)

Customer Service

4.8 (12)

Customer Service

4.4 (4,113)

## Interacta alternatives

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Activity/News Feed

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Continuous profile-based stream of news and activity

Activity Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Business Process Automation

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Communication Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Interacta 156 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Manage advertising space and its sales within your network or publication

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Assign issues and tasks based on availability or required skills

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Data is backed up automatically to prevent data loss

Allows users to publish blogs on social site

Group collaboration to solve ideas in a productive and concentrated manner.

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and manage digital catalog of products/services with their details, specifications, and price

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Forecast of the expenses necessary for project completion

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Collects information, opinions, or ideas from a group of people

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Specify or track the date/time a project, task, etc., is due for completion

Tools that provide relevant information at specific times to support judgments and courses of action

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Monitor and track what your employees are doing

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Find & retrieve relevant data or documents

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Games or game-like elements to track progress and reward accomplishments

Establish measurable goals and objectives and track their progress over a specific period of time

Create, design and modify the flow and processes of tasks in a project

Organize and edit a group of people's policy and members

Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued

The creation, development, and sharing of potentially innovative new ideas

Process of developing, planning, managing, and executing new ideas or innovations

Record and follow the progress of every issue

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Ability to chat online in real time

Send messages to multiple recipients at the same time

Collection of images, videos and other digital content that can be used

Manage the process of planning and scheduling meetings, including agenda creation

Communicate using messages within the system

Monitor task progress and planned accomplishments to better manage project status

Diagram used to organize information in a hierarchical way to show relationships

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Ability to handle several projects simultaneously

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Allow users to create, edit, and sort multiple notes

Level of completion within a task

Adjust communications based on previous interactions or personal preferences

Arrange tasks based on the level of priority or urgency

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Starting with the end goal and working backward milestone by milestone toward the start

Ratings/Reviews

Ability to see if recipient has viewed/opened the message

Preview and make real-time changes in the web content

Files and folders are updated in real-time when changes/edits are made

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Send individual or bulk text messages at predetermined times

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Manage the reservation of workspaces

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Edit text as needed

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

A digital list of items that need to be completed

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

Review data from past periods to reveal recurring tendencies and predict future performance

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Track revisions and updates made to files and navigate between different versions

Allow organizations to streamline the check-in process for visitors.

Graphical representation of data or processes

Allows multiple users to simultaneously annotate on a digital whiteboard

An extended application or connector that enables users to perform additional services with their current set of tools

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (15)

4.5

Based on 15 reviews

## Pricing

Value for money

4.8 (12)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (12)

4.8

Based on 12 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (12)

4.8

Based on 12 reviews

## User reviews

Overall rating

4.7

Based on 15 reviews

Filter by rating

5(10)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AB

Ashok B.

Digital Marketer

Information Technology and Services

### "Interacta is a impressive tool for collaboration."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 6, 2022

Pros

It has flexibility to build your own process according to your requirements. Moreover it is very easy to use and shares the key information to the team effectively.

Cons

Integration with old existing social media is something it requires some focus on and it has a little slow boot up.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

[Happeo](https://www.capterra.com/p/176777/Happeo/)

[livepro](https://www.capterra.com/p/165150/livepro/)

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Danilo M.

Head of Data Science

Information Technology and Services

### "able to adapt to different use case"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 21, 2021

Pros

We started using Interacta adressing knowledge managment but we recognize very soon that it is very flexible and multifaceted

Cons

Just a few "breaks" in UX that we reported to support team having back a prompt feedback

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

DOMENICO M.

PERFORMANCE MANAGER

Food & Beverages

### "UTENTE SODDISFATTO"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 14, 2021

Pros

Facilità d'uso. Netto miglioramento delle informazioni interfunzionali. Immediatezza delle comunicazioni.

Cons

Per l'utilizzo che ne faccio, non ho segnalazioni in merito.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Andrea D.

Founder and front-end developer

Computer Software

### "Project based social network"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 9, 2021

Pros

Interacta became right after the setup the place to go for all the information about the project: updates, issues, pictures and so on all found their place under the interacta roof. We've used it for multiple projects and we've always found it usefull.

Cons

Convincing my clients to switch from email based comunication to Interacta was initially harsh, but after the initial phase all went smooth

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

Gian Maria G.

Manager

Consumer Goods

### "Interacta a powerful tool for smart collaboration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2021

Pros

The flexibility to build the process you need. It is very easy to customize based on your specific needs.

Cons

I think that it could be important to open the environment to suppliers or customers in order to create a single point of collaboration between company's stakeholders

Alternatives considered

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EB

Eleonora B.

UI/UX designer

Computer Software

### "UX review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 6, 2021

I use it mostly to interact with colleagues and to look the improvements of the develop graphic team.

Pros

I like the way how integrates with google services like drive, the mobile interface and the look of the gallery.

Cons

It's a bit slow loading on boot and login.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Roberto G.

plant manager

Food & Beverages

### "Lean"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2021

Interacta is very easy to use and gives the workers a big support to focalize on the priorities and to share the information.

Pros

User friendly, social, real time, well structured, flexible and customizable

Cons

To be more effective it's very important the integration and the cmmunication with the other systems. This is sometimes a problem, not because of Interacta, but for costs and timings requested by IT dept.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MV

Michele V.

Head of Strategy

Marketing and Advertising

### "Flessibilità e adattabilità"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 6, 2021

il team di vendita e sviluppo ha saputo guidarci magnificamente e la relazione diretta con loro anche durante l'uso quotidiano è indubbiamente un differenziante che garantisce sicurezza e affidabilità

Pros

tutto il processo di attivazione e implementazione è stato supportato dal team che ha saputo raccogliere le nostre necessità e adattare l'ambiente a queste. l'interfaccia estremamente intuitiva a permessa a tutto il team di entrare subito nell'operatività con una formazione minima e pochissimo impatto sulla tracciatura dei task quotidiani

Cons

essendo la piattaforma adattabile alla totalità delle funzioni aziendali ci possono essere alcune funzionalità non disponibili out of the box ma che possono essere implementate con sviluppi custom secondo le necessità specifiche

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EA

Edoardo A.

Project Manager

Government Relations

### "Good tool for orginising people "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 6, 2021

Pros

The customisation possibilities, user experience

Cons

Integration with pre-existing social media

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Lorenzo S.

CEO

Information Technology and Services

### "Nothing is impossible"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 5, 2021

Pros

the ability to modulate according to needs.

Cons

Actually, Nothing. Really! Being a product that has been customized, there was a direct feeling and we didn't any particular need anymore.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/200118/Interacta/reviews/)

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