# Interacta Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Interacta the right Employee Communication Tools solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/200118/Interacta/reviews

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Interacta

4.7 (15)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Interacta

Ease of use

4.3

Customer Service

4.8

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Ashok B.  
Digital Marketer  
Information Technology and Services  
Used the software for: 6-12 months

### "Interacta is a impressive tool for collaboration."

August 6, 2022

4.0

Pros

It has flexibility to build your own process according to your requirements. Moreover it is very easy to use and shares the key information to the team effectively.

Cons

Integration with old existing social media is something it requires some focus on and it has a little slow boot up.

Review Source

DR

Demetrio R.  
lean manager  
Food Production  
Used the software for: 2+ years

### "You must have it in your plant"

July 1, 2021

5.0

very positive. we share problems and solutions and this allows to improve knowledge and skills

Pros

It's user friendly and very smart to use. People are satisfied and grateful to use it. Communication improved a lot in all the plant hierarchy

Cons

I suppose that it would be better if the administrator could create the flows independently. Today we must call the Interacta customer service

Review Source

GMG

Gian Maria G.  
Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Interacta a powerful tool for smart collaboration"

July 9, 2021

5.0

Pros

The flexibility to build the process you need. It is very easy to customize based on your specific needs.

Cons

I think that it could be important to open the environment to suppliers or customers in order to create a single point of collaboration between company's stakeholders

Alternatives considered

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)

Review Source

RG

Roberto G.  
plant manager  
Food & Beverages  
Used the software for: 1-2 years

### "Lean"

July 6, 2021

4.0

Interacta is very easy to use and gives the workers a big support to focalize on the priorities and to share the information.

Pros

User friendly, social, real time, well structured, flexible and customizable

Cons

To be more effective it's very important the integration and the cmmunication with the other systems. This is sometimes a problem, not because of Interacta, but for costs and timings requested by IT dept.

Review Source

AD

Andrea D.  
Founder and front-end developer  
Computer Software  
Used the software for: 2+ years

### "Project based social network"

July 9, 2021

5.0

Pros

Interacta became right after the setup the place to go for all the information about the project: updates, issues, pictures and so on all found their place under the interacta roof. We've used it for multiple projects and we've always found it usefull.

Cons

Convincing my clients to switch from email based comunication to Interacta was initially harsh, but after the initial phase all went smooth

Review Source

DM

Danilo M.  
Head of Data Science  
Information Technology and Services  
Used the software for: 6-12 months

### "able to adapt to different use case"

July 21, 2021

5.0

Pros

We started using Interacta adressing knowledge managment but we recognize very soon that it is very flexible and multifaceted

Cons

Just a few "breaks" in UX that we reported to support team having back a prompt feedback

Review Source

EA

Edoardo A.  
Project Manager  
Government Relations  
Used the software for: 6-12 months

### "Good tool for orginising people "

July 6, 2021

5.0

Pros

The customisation possibilities, user experience

Cons

Integration with pre-existing social media

Review Source

EB

Eleonora B.  
UI/UX designer  
Computer Software  
Used the software for: Less than 6 months

### "UX review"

July 6, 2021

4.0

I use it mostly to interact with colleagues and to look the improvements of the develop graphic team.

Pros

I like the way how integrates with google services like drive, the mobile interface and the look of the gallery.

Cons

It's a bit slow loading on boot and login.

Review Source

mN

marco N.  
Project Leader  
Retail  
Used the software for: 6-12 months

### "Great asset, easy to use, effective workflow and dashboard KPI "

July 1, 2021

5.0

Pros

Easy of use, opportunity to follow structured workflow and monitoring KPI

Cons

nothing in particular, maybe the integration with other platforms

Review Source

LS

Lorenzo S.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Nothing is impossible"

July 5, 2021

5.0

Pros

the ability to modulate according to needs.

Cons

Actually, Nothing. Really! Being a product that has been customized, there was a direct feeling and we didn't any particular need anymore.

Review Source

Mirco M.  
Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Un strumento che ha davvero migliorato i processi di comunicazione e collaborazione in azienda!"

July 1, 2021

5.0

Oggi Interacta è lo strumento principale con cui i dipendenti e i collaboratori esterni comunicano e condividono informazioni.

Pros

La modalità con cui le informazioni vengono condivise per supportare i processi di business. Abbiamo coinvolto tutte le reti commerciali dell'azienda in questo progetto con ottimi risultati.

Cons

E' uno strumento completo anche se migliorerei l'interfaccia per renderla più moderna.

Reason for choosing Interacta

Interacta non è solo un software ma uno strumento che ha permesso di organizzare i processi migliorandone l'efficenza.

Review Source

AS

Angela S.  
Collaboratore  
Think Tanks  
Used the software for: 6-12 months

### "Recensione Interacta"

July 1, 2021

5.0

In generale l'esperienza complessiva con Interacta è molto positiva.

Pros

La possibilità di personalizzare i vari workspace e selezionare le persone da inserire, creando vari sottogruppi tematici e territoriali. La parte di repository è stata altrettanto utile.

Cons

L'aspetto che mi è piaciuto di meno è stato il fatto che i post non si vedano in ordine cronologico e ogniqualvolta ci sia un nuovo commento per esempio un post pubblicato giorni prima torni tra i primi nella home.

Review Source

MV

Michele V.  
Head of Strategy  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Flessibilità e adattabilità"

July 6, 2021

5.0

il team di vendita e sviluppo ha saputo guidarci magnificamente e la relazione diretta con loro anche durante l'uso quotidiano è indubbiamente un differenziante che garantisce sicurezza e affidabilità

Pros

tutto il processo di attivazione e implementazione è stato supportato dal team che ha saputo raccogliere le nostre necessità e adattare l'ambiente a queste. l'interfaccia estremamente intuitiva a permessa a tutto il team di entrare subito nell'operatività con una formazione minima e pochissimo impatto sulla tracciatura dei task quotidiani

Cons

essendo la piattaforma adattabile alla totalità delle funzioni aziendali ci possono essere alcune funzionalità non disponibili out of the box ma che possono essere implementate con sviluppi custom secondo le necessità specifiche

Review Source

SD

Simone D.  
plant engineering  
Food Production  
Used the software for: 1-2 years

### "organizzazzione e analisi"

July 1, 2021

4.0

Pros

la facilità di utilizzo e lo stile social lo rendono semplice ed intuitivo per chiunque operi in azienda

Cons

l'assenza di strumenti integrati per poter analizzare e creare grafici

Review Source

DM

DOMENICO M.  
PERFORMANCE MANAGER  
Food & Beverages  
Used the software for: 6-12 months

### "UTENTE SODDISFATTO"

July 14, 2021

4.0

Pros

Facilità d'uso. Netto miglioramento delle informazioni interfunzionali. Immediatezza delle comunicazioni.

Cons

Per l'utilizzo che ne faccio, non ho segnalazioni in merito.

Review Source

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