# Interacta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Interacta the right Employee Communication Tools solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200118/Interacta/reviews --- Interacta 4.7 (15) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Interacta Ease of use 4.3 Customer Service 4.8 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Ashok B. Digital Marketer Information Technology and Services Used the software for: 6-12 months ### "Interacta is a impressive tool for collaboration." August 6, 2022 4.0 Pros It has flexibility to build your own process according to your requirements. Moreover it is very easy to use and shares the key information to the team effectively. Cons Integration with old existing social media is something it requires some focus on and it has a little slow boot up. Review Source DR Demetrio R. lean manager Food Production Used the software for: 2+ years ### "You must have it in your plant" July 1, 2021 5.0 very positive. we share problems and solutions and this allows to improve knowledge and skills Pros It's user friendly and very smart to use. People are satisfied and grateful to use it. Communication improved a lot in all the plant hierarchy Cons I suppose that it would be better if the administrator could create the flows independently. Today we must call the Interacta customer service Review Source GMG Gian Maria G. Manager Consumer Goods Used the software for: 1-2 years ### "Interacta a powerful tool for smart collaboration" July 9, 2021 5.0 Pros The flexibility to build the process you need. It is very easy to customize based on your specific needs. Cons I think that it could be important to open the environment to suppliers or customers in order to create a single point of collaboration between company's stakeholders Alternatives considered [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) Review Source RG Roberto G. plant manager Food & Beverages Used the software for: 1-2 years ### "Lean" July 6, 2021 4.0 Interacta is very easy to use and gives the workers a big support to focalize on the priorities and to share the information. Pros User friendly, social, real time, well structured, flexible and customizable Cons To be more effective it's very important the integration and the cmmunication with the other systems. This is sometimes a problem, not because of Interacta, but for costs and timings requested by IT dept. Review Source AD Andrea D. Founder and front-end developer Computer Software Used the software for: 2+ years ### "Project based social network" July 9, 2021 5.0 Pros Interacta became right after the setup the place to go for all the information about the project: updates, issues, pictures and so on all found their place under the interacta roof. We've used it for multiple projects and we've always found it usefull. Cons Convincing my clients to switch from email based comunication to Interacta was initially harsh, but after the initial phase all went smooth Review Source DM Danilo M. Head of Data Science Information Technology and Services Used the software for: 6-12 months ### "able to adapt to different use case" July 21, 2021 5.0 Pros We started using Interacta adressing knowledge managment but we recognize very soon that it is very flexible and multifaceted Cons Just a few "breaks" in UX that we reported to support team having back a prompt feedback Review Source EA Edoardo A. Project Manager Government Relations Used the software for: 6-12 months ### "Good tool for orginising people " July 6, 2021 5.0 Pros The customisation possibilities, user experience Cons Integration with pre-existing social media Review Source EB Eleonora B. UI/UX designer Computer Software Used the software for: Less than 6 months ### "UX review" July 6, 2021 4.0 I use it mostly to interact with colleagues and to look the improvements of the develop graphic team. Pros I like the way how integrates with google services like drive, the mobile interface and the look of the gallery. Cons It's a bit slow loading on boot and login. Review Source mN marco N. Project Leader Retail Used the software for: 6-12 months ### "Great asset, easy to use, effective workflow and dashboard KPI " July 1, 2021 5.0 Pros Easy of use, opportunity to follow structured workflow and monitoring KPI Cons nothing in particular, maybe the integration with other platforms Review Source LS Lorenzo S. CEO Information Technology and Services Used the software for: Less than 6 months ### "Nothing is impossible" July 5, 2021 5.0 Pros the ability to modulate according to needs. Cons Actually, Nothing. Really! Being a product that has been customized, there was a direct feeling and we didn't any particular need anymore. Review Source Mirco M. Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "Un strumento che ha davvero migliorato i processi di comunicazione e collaborazione in azienda!" July 1, 2021 5.0 Oggi Interacta è lo strumento principale con cui i dipendenti e i collaboratori esterni comunicano e condividono informazioni. Pros La modalità con cui le informazioni vengono condivise per supportare i processi di business. Abbiamo coinvolto tutte le reti commerciali dell'azienda in questo progetto con ottimi risultati. Cons E' uno strumento completo anche se migliorerei l'interfaccia per renderla più moderna. Reason for choosing Interacta Interacta non è solo un software ma uno strumento che ha permesso di organizzare i processi migliorandone l'efficenza. Review Source AS Angela S. Collaboratore Think Tanks Used the software for: 6-12 months ### "Recensione Interacta" July 1, 2021 5.0 In generale l'esperienza complessiva con Interacta è molto positiva. Pros La possibilità di personalizzare i vari workspace e selezionare le persone da inserire, creando vari sottogruppi tematici e territoriali. La parte di repository è stata altrettanto utile. Cons L'aspetto che mi è piaciuto di meno è stato il fatto che i post non si vedano in ordine cronologico e ogniqualvolta ci sia un nuovo commento per esempio un post pubblicato giorni prima torni tra i primi nella home. Review Source MV Michele V. Head of Strategy Marketing and Advertising Used the software for: Less than 6 months ### "Flessibilità e adattabilità" July 6, 2021 5.0 il team di vendita e sviluppo ha saputo guidarci magnificamente e la relazione diretta con loro anche durante l'uso quotidiano è indubbiamente un differenziante che garantisce sicurezza e affidabilità Pros tutto il processo di attivazione e implementazione è stato supportato dal team che ha saputo raccogliere le nostre necessità e adattare l'ambiente a queste. l'interfaccia estremamente intuitiva a permessa a tutto il team di entrare subito nell'operatività con una formazione minima e pochissimo impatto sulla tracciatura dei task quotidiani Cons essendo la piattaforma adattabile alla totalità delle funzioni aziendali ci possono essere alcune funzionalità non disponibili out of the box ma che possono essere implementate con sviluppi custom secondo le necessità specifiche Review Source SD Simone D. plant engineering Food Production Used the software for: 1-2 years ### "organizzazzione e analisi" July 1, 2021 4.0 Pros la facilità di utilizzo e lo stile social lo rendono semplice ed intuitivo per chiunque operi in azienda Cons l'assenza di strumenti integrati per poter analizzare e creare grafici Review Source DM DOMENICO M. PERFORMANCE MANAGER Food & Beverages Used the software for: 6-12 months ### "UTENTE SODDISFATTO" July 14, 2021 4.0 Pros Facilità d'uso. Netto miglioramento delle informazioni interfunzionali. Immediatezza delle comunicazioni. Cons Per l'utilizzo che ne faccio, non ho segnalazioni in merito. Review Source Similar Products Featured ## Related categories [Workflow Management](https://www.capterra.com/workflow-management-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.