--- title: "Yelo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Yelo Software - reviews, pricing plans, popular comparisons to other Marketplace products and more." source_url: "https://www.capterra.com/p/200134/Yelo/" page_type: "product" language: "en" --- # Yelo Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Yelo ## What is Yelo? Yelo is a multi-vendor marketplace SAAS software solution for Hyperlocal businesses. Yelo provides the local entrepreneurs with a complete tech suite to run and automate their business operations: from ordering, delivery to marketing automation. With 50+ integrations in payments, marketing and accounting make Yelo, the most powerful multi-vendor marketplace software. ## What is Yelo used for? [Marketplace](https://www.capterra.com/marketplace-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 66% Neutral 9% Negative 26% Starting price $348 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Yelo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://jungleworks.com/&name=Yelo) ## Yelo Overview Updated August 2026 AI summary Yelo enables businesses to launch and manage multi-vendor marketplace and online ordering operations, supporting catalog management, commission tracking, inventory, and order management. Designed for small businesses and enterprises, it offers features like real-time notifications, loyalty programs, payment processing, and third-party integrations. Yelo is available on cloud, web, and mobile platforms, with additional options for order tracking and promotions management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Yelo 3.7 (35) VS. [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting Price $348 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (35) Ease Of Use 4.2 (198) Value For Money 3.8 (34) Value For Money 4.2 (185) Customer Service 3.6 (34) Customer Service 4.1 (193) ## Yelo alternatives [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (198)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Clover](https://www.capterra.com/p/226864/Clover/) [3.8 (579)](https://www.capterra.com/p/226864/Clover/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 69% of reviewers rated it above 4 stars Highest Rated [DelivApp](https://www.capterra.com/p/211762/DelivApp/) [4.7 (10)](https://www.capterra.com/p/211762/DelivApp/reviews/) Starting price $999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Yelo Overview ### Which roles and teams benefit most from Yelo? Yelo is most used by founders, owners, and C-suite leaders who need to launch, manage, and scale digital ordering or marketplace operations quickly. Directors, project managers, and administrators benefit from overseeing day-to-day workflows, coordinating implementation, tracking business performance, and keeping customer-facing services running smoothly. Answer based on 35 reviews Overview ### What company size and industries is Yelo built for? Yelo is built for small businesses, with 100% of reviewers from that segment, and it is most common in Food & Beverages at 23%. Yelo serves entrepreneurs and SMBs running multi-vendor local aggregation businesses, with additional use in Consumer Services at 14% and Information Technology and Services at 11%, especially for marketplace operations. Answer based on 35 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Yelo? Yelo offers online ordering, online payments, and order management for sales and fulfillment. It also includes delivery management, delivery tracking, route optimization, and real-time monitoring for logistics. Additional features cover inventory management, customer accounts, loyalty program, scheduling, reporting/analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Yelo integrate with? Yelo integrates with 9 third-party tools and platforms, including Stripe, PayPal, Xero, Twilio, Google Analytics 360, Instagram, Meta for Business, Tookan, and Bumbl. The catalog also covers payment, analytics, messaging, social, and operations connections. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Yelo offer? Yelo provides in-person training and documentation to help teams get started. In-person training supports guided setup and direct instruction, while documentation offers written material for self-paced reference, feature lookup, and step-by-step guidance during onboarding and later use. Getting Started and Support ### What customer support options does Yelo offer? Yelo provides Email/Help Desk, FAQ/Forum, Knowledge Base, and 24/7 Live Rep support. User feedback is mixed: some describe quick, helpful guidance and immediate solutions, while others report slow replies, unhelpful follow-up, and delays during implementation and issue resolution. Answer based on 6 reviews ## Features AI summary Based on 522 Marketplace reviews Capterra reviewers highlight these as the features buyers care about most when choosing marketplace software: - **Shopping Cart** (**57%** of reviewers rated this feature as critical) - **Catalog Management** (**40%**) - **Multi-Vendor** (**54%**) Yelo includes **Catalog Management** and **Multi-Vendor**, covering two of the top features buyers look for in a marketplace platform. However, it does not offer **Shopping Cart**. Instead, it provides other highly rated capabilities, including **Third-Party Integrations** (**44%**) and **Order Management** (**49%**). These features help businesses connect their marketplace with other tools and keep purchases organized, providing teams with better control over vendor operations and order processing. Catalog Management 3.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Third-Party Integrations 4.4 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Order Management 4.0 (11) 18.18% of 11 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Reporting/Analytics 4.0 (9) 33.33% of 9 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Loyalty Program 4.3 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Commission Management 4.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees Yelo 42 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Food Delivery Dispatching: Dispatch food deliveries - For Restaurants: Serves restaurants - For Salons and Spas: Specific for use in spas and salons - Geolocation: Determines the location of a device using GPS or an IP address - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Online Store: Website through which businesses can sell goods or services over the internet - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 3.8 (35) 3.8 Based on 35 reviews ## Pricing Value for money 3.8 (34) Free Trial Basic $348.00 Per User,Per Year Value for money 3.8 (34) 3.8 Based on 34 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Tookan](https://www.capterra.com/p/218952/Tookan/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (34) 3.6 Based on 34 reviews ## User reviews Overall rating 3.7 Based on 35 reviews Filter by rating 5(17) 4(6) 3(3) 2(1) 1(8) Mentioned topic Sorted by most recent MR Muzammil R. Co-Founder Alternative Medicine ### "Worst platform ever for Entrepreneurs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 21, 2024 Worst experience. If i know anyone would consider this app, i will strongly advice them not to. Your business and customers will face unending problems Pros Nothing. They will do lot of fake promises but will never have any features Cons Worst customer service and after sales support. Once you buy their subscription all the problems you raise never gets solved. Switched from [Tookan](https://www.capterra.com/p/218952/Tookan/) Zero response and poor quality of service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Duane W. Founder Internet ### "After Sales support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 5, 2024 Its not always been great but they have made significant strides when it comes to after sales service because of people like \[sensitive content hidden\] Pros \[sensitive content hidden\] from the support team has been great from day 1 that he was assigned to assist me. He has always gone out of his way to help me which has not always been the case when dealing with other staff members at Jungle works. He made sure that the issues that I raised were addressed timeously and continues to update me with progress. Great working with him! Cons Can't think of anything right now but addressing the issues as and when I find them Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LW Leon W. Co Founder Retail ### "Grocery Delivery" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2024 Pros Amazing support and cheap barrier to entry Cons Nothing honestly maybe the time it took to deploy that’s about it to one about 2 month which in actual fact is very fast Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Aditya A. Director Consumer Services ### "Shameful Experience" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 6, 2022 Have Paid for 6 months in advance, 3 months into the service, our project has not been live yet. Pros Fraud company. Don't have any regard. Have taken money in advance and sitting idle with no response from them. Cons Team is shameful and fraudulent. Keeps changing team members who bring you back to square one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ND Nikunj D. Founder Food & Beverages ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2022 Pros its an amazing experience and very helpful for me as a startup Cons there is no such thing which I do not like about yelo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jose Miguel R. CEO Consumer Goods ### "Great tool & great service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2022 Great experience Pros Our customer service agent, \[SENSITIVE CONTENT\], he has been key for our company to successfully implement our project, providing the right information and solutions immediately, customer service is about that, providing immediate solutions to customers, thanks \[SENSITIVE CONTENT\] Cons Front end should have more options for Edition. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jay V. Entrepreneur Food & Beverages ### "A very good platform for new entrepreneurs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2022 Very Good Pros Features and user interface, easy to use Cons No such thing, some issues arise but solved with great suppore Reasons for choosing Yelo Technical support and features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Manorajeev K. Admin Food & Beverages ### "Super Sercives" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2022 God features and amazing service by Yelo and their team and they always respond quickly. They have the best team Reasons for choosing Yelo na Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Ali M. Surgeon Hospital & Health Care ### "Excellent company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2022 Pros Ease of use and customizable software. Great. Cons Nothing to complain about. Works well. Great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Sanjay L. Owner at Surprise India Food & Beverages ### "One of the best options available on internet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 2, 2022 Pros Easy to use, User friendly UI. Fast Checkout Cons Slow Updates over the time. Need to introduce regular updates and features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/200134/Yelo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.