# Best ProProfs Help Desk Alternatives 2026 | Capterra

> Looking for alternatives to ProProfs Help Desk? Find out how ProProfs Help Desk stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/200141/ProProfs-Help-Desk/alternatives

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# Alternatives to ProProfs Help Desk

[4.9 (14)](https://www.capterra.com/p/200141/ProProfs-Help-Desk/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/200141/ProProfs-Help-Desk/)

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## Top ProProfs Help Desk Alternatives

ProProfs Help Desk

* * *

Starting from:

$15/Per Month

Pricing Model:

Per Feature

* * *

Overall Rating:

[4.9 (14)](https://www.capterra.com/p/200141/ProProfs-Help-Desk/reviews/)

Ease of Use

4.9

Customer Service

4.9

Features

4.6

Value for Money

4.9

* * *

Starting from:

$7.91/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (15308)](https://www.capterra.com/p/19319/JIRA/reviews/)

Ease of Use

4.1

Customer Service

4.2

Features

4.4

Value for Money

4.3

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Ease of Use

4.2

Customer Service

4.3

Features

4.5

Value for Money

4.3

* * *

Starting from:

$15/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of Use

4.6

Customer Service

4.7

Features

4.6

Value for Money

4.6

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All ProProfs Help Desk Alternatives

At a Glance

Top Alternatives for ProProfs Help Desk

-   [Jira](#product_21baee7f-1996-4d76-9942-a6d200b4bc5b)
-   [JIRA Service Management](#product_b760c482-1fb9-46ab-a9e0-a6d200b4bc5b)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)

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by Freshworks

[4.5 (3407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by Zendesk

[4.4 (4070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams. [Learn more about Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

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by Zoho

[4.5 (2211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by BOSS Solutions

[4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)

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by Text

[4.6 (179)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. [Learn more about HelpDesk](https://www.capterra.com/p/185973/HelpDesk/)

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by SysAid Technologies

[4.5 (509)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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by Freshworks

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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## [GitHub](https://www.capterra.com/p/129067/GitHub/)

by Microsoft

[4.8 (6152)](https://www.capterra.com/p/129067/GitHub/reviews/)

GitHub Repos, GitHub Codespaces, GitHub Actions, GitHub packages and our suite of security tools enable a fully managed DevOps cloud. [Learn more about GitHub](https://www.capterra.com/p/129067/GitHub/)

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## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

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## [Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)

by Issuetrak

[4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/)

Resolve issues better without breaking the bank. Gain peace of mind with a tool proven to meet the demands of issue tracking. [Learn more about Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)

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## [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)

by TeamSupport

[4.5 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/)

Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships. [Learn more about TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)

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## [ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

by ServiceTonic

[4.5 (2)](https://www.capterra.com/p/112516/ServiceTonic/#reviews)

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. [Learn more about ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

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Software Found In

-   [ITSM Software](https://www.capterra.com/itsm-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Service Desk Software](https://www.capterra.com/service-desk-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [Email Management Software](https://www.capterra.com/email-management-software/)
-   [Issue Tracking Software](https://www.capterra.com/issue-tracking-software/)